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The State of Hostels Report 2025

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Übersicht

In this report, we take the pulse of the global hostel industry. How are properties performing compared to previous years? What are the latest travel trends? And in a softening market, how can hostelers drive growth?

Was Sie lernen werden

  • Hiring Reinvented: The hospitality labor market has transformed, with mobile-first, fast-response hiring now expected by job seekers.
  • Experience is Everything: Guest expectations are higher than ever, with a premium placed on personalized, tech-enabled, and seamless service.
  • Innovation at Scale: Hotel companies are investing in scalable technologies — including AI and automation — to optimize operations and drive efficiencies.
  • Sustainability Takes Center Stage: Travelers increasingly demand environmentally responsible practices, especially in luxury and business segments.
  • Safety is the New Loyalty: Cybersecurity and physical safety have become critical drivers of guest trust and brand loyalty.
  • Parking is an Untapped Asset: Modern, tech-enabled parking solutions are emerging as high-margin revenue streams and service differentiators.

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Want to talk to a Hotel Management Software expert?

As the official sponsor of this guide, the Cloudbeds team offers Hotel Tech Report users a free 30-minute consultation to help you learn about Hotel Management Software and which is right for your hotel.