The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Resumen
Analizamos 169 reseñas verificadas de hoteleros, comparamos funcionalidades, precios y casos de estudio reales para desglosar dónde destaca cada plataforma. La elección correcta depende de tu tipo de propiedad y prioridades:
Mews destaca en ease of use and customer support , con funcionalidades exclusivas como Payment Log Reports and Mobile Ordering.
Novacom destaca .
Calificaciones comparadas basadas en 169 reseñas verificadas de hoteleros en HTR.
| HTScore |
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| Probabilidad de recomendar |
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| Facilidad de uso |
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| Soporte al cliente |
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| Relación calidad-precio |
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| Precio inicial | From $200/mo | Contact sales |
| Reseñas verificadas | 169 | 0 |
Tras analizar 169 reseñas verificadas, los usuarios de Mews valoran más su interfaz de usuario e informes, integration with third-party systems, seamless pms integration, mientras que los usuarios de Novacom destacan . Haz clic en cualquier tema para ver qué dicen los evaluadores.
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Novacom |
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| Pros | |
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Interfaz de usuario e informes
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Integration with Third-Party Systems
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Seamless PMS Integration
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Automation and Efficiency
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| Contras | |
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Product Development and Feature Evolution
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Personalización y flexibilidad
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Mejoras operativas
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Cómo se posiciona cada producto entre los proveedores de Sistemas POS para hoteles para diferentes tamaños de propiedad, tipos y regiones, basado en reseñas verificadas de hoteleros en cada segmento.
Por tamaño de hotel
| Segmento |
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Novacom |
|---|---|---|
| Pequeño (10-24 habitaciones) ▾ | #2 44 reseñas | — |
| Mediano (25-74 habitaciones) ▾ | #3 94 reseñas | — |
| Grande (75-199 habitaciones) ▾ | #5 7 reseñas | — |
| Extra grande (200+ habitaciones) ▾ | #2 9 reseñas | — |
Por tipo de propiedad
| Segmento |
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Novacom |
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| Boutique ▾ | #3 74 reseñas | — |
| Lujo ▾ | #3 41 reseñas | — |
| Cadena / Marca ▾ | #3 31 reseñas | — |
| Estancia prolongada ▾ | #2 12 reseñas | — |
Por región
| Segmento |
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Novacom |
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| Norteamérica ▾ | #3 14 reseñas | — |
| Europa ▾ | #2 130 reseñas | — |
| Asia Pacífico | #5 4 reseñas | — |
| Medio Oriente | #6 0 reseñas | — |
Choosing the right POS system for your hotel depends on your operational needs, technological integration, and guest experience goals. While both products aim to streamline transactions and improve service, Mews POS by Mews stands out as the more validated and comprehensive solution. Novacom Fun Control by Novacom, on the other hand, lacks recent reviews, support, and measurable customer feedback, making its suitability less certain. Your decision should hinge on which product offers the proven features and support your property requires.
Mews POS and Novacom Fun Control address different core needs within hospitality operations. Mews POS is built specifically for hotel restaurants, integrating seamlessly with property management systems, facilitating digital ordering, and automating billing. Novacom Fun Control, meanwhile, is a broader customer experience management platform tailored more toward entertainment venues and leisure businesses, focusing on customer engagement and feedback analysis.
Both systems aim to optimize guest interactions and operational workflows, but their divergence lies in scope: Mews POS centers on transactional efficiency within hotels, while Novacom offers insights and recommendations for enhancing guest satisfaction in leisure settings. Given the absence of recent Novacom reviews and the extensive validation of Mews, the question becomes whether your focus is on restaurant management or overall guest experience analytics.
If your hotel demands a purpose-built POS with proven integrations, automation, and a broad feature set, Mews POS is the clear choice. It’s most suitable for hotels seeking to streamline F&B operations, reduce manual errors, and improve billing accuracy. For properties with a significant focus on restaurant efficiency or those already using Mews PMS, this product offers direct benefits like inventory management, digital menus, and customer insights.
Conversely, if your hotel or leisure property prioritizes understanding guest sentiment, improving customer engagement, and leveraging AI-driven recommendations, Novacom Fun Control might seem appealing. However, with no recent reviews or active user feedback, it’s difficult to assess its actual impact or integration capabilities in a hotel setting. For most hotels, the lack of recent validation tips the scale toward Mews POS.
Mews POS scores highly for ease of use, with a 4.74 out of 5 rating based on 156 reviews, and recent feedback emphasizing its intuitive, modern interface and smooth onboarding. Users describe it as "very comprehensive and user-friendly," with a well-structured onboarding process that facilitates quick staff adoption. Support for cross-device functionality—desktop, tablet, smartphone—further enhances operational flexibility.
In contrast, Novacom Fun Control has no recent reviews or user ratings available, making it impossible to objectively compare usability. Its lack of validation and user feedback suggests that it may not be as polished or straightforward for hotel staff unfamiliar with specialized entertainment or customer engagement systems.
Edge: Mews POS.
Mews POS offers an extensive suite of 29 features exclusive to its platform, including PCI compliance, discounts and promotions, upselling, digital menus, advanced ordering, self-service table-side ordering, integrated kitchen display, mobile ordering, inventory and ingredient management, stock alerts, recipe costing, detailed reporting, rewards programs, and integrations with accounting software. These features directly support hotel restaurant and bar operations, reducing manual work and increasing revenue opportunities.
Novacom Fun Control lacks a comparable feature set, with no unique features or integrations listed. Its focus seems to be on customer feedback and AI-driven insights rather than transactional or operational tools specific to hotel dining or retail.
Edge: Mews POS.
Mews POS maintains a high support rating of 4.43 out of 5 based on recent reviews, with users praising its reliable, solution-oriented support team and comprehensive onboarding process. Testimonials highlight staff responsiveness, helpful onboarding, and ongoing assistance, which are critical for a smooth implementation.
Novacom lacks recent reviews or support data, making it impossible to assess the quality of its customer service or onboarding process. Given its absence of validated user feedback, Mews’s support infrastructure clearly leads.
Edge: Mews POS.
Mews boasts an impressive 336 verified partnerships, including integrations with Criton, Right Revenue, Sage, Orange Hotel Marketing, and many others, allowing for a highly connected operational ecosystem. These integrations enable real-time booking management, payment processing, and financial reporting, essential for hotel environments.
Novacom has no listed integrations or verified partners, limiting its ability to connect with existing hotel management or financial systems. For a hotel seeking a well-connected platform, Mews clearly offers a substantial advantage.
Edge: Mews POS.
Based on the latest data, Mews POS receives a 100 HT Score, a perfect rating, with 156 reviews—66 of which are recent. User feedback highlights its ease of use, support, and feature richness, with a 95% likelihood to recommend. It is favored across diverse hotel segments, especially for larger properties and those prioritizing operational automation.
Novacom has no recent reviews or user ratings available, making it impossible to gauge hotel satisfaction. The absence of recent feedback strongly favors Mews as the more trusted choice.
Edge: Mews POS.
Mews POS costs $200 per month, with no free tier or trial available, and charges are straightforward with no implementation fees. Its transparent pricing aligns with its extensive feature set and proven support.
Novacom does not list specific pricing, and with no recent customer evidence, its value proposition remains unclear. The lack of transparent pricing or trial options limits its appeal for most hoteliers.
Not ideal if your hotel primarily focuses on entertainment or leisure experiences outside traditional F&B operations, or if you do not already use Mews PMS.
Not ideal if your hotel relies on robust POS features, inventory management, or direct integrations with PMS and financial tools, especially given the lack of recent validation.
Mews POS is a proven hotel restaurant POS system with extensive features, a high user satisfaction score, and numerous integrations, making it suitable for hotels seeking operational efficiency and guest experience enhancement. Its recent reviews and support ratings provide confidence in its ongoing performance.
Novacom Fun Control, while promising with AI-driven insights, lacks recent customer feedback, validated support, and integration options, raising questions about its effectiveness in a hotel environment. Its strengths appear more aligned with leisure or entertainment venues rather than direct hotel management.
If your hotel needs a reliable, well-supported POS that integrates seamlessly and boosts operational flow, Mews POS is undeniably the stronger choice. Conversely, if your focus is on customer sentiment analysis and engagement in a leisure setting, you might want to explore Novacom further, but only with cautious expectations.
Los precios de Sistemas POS para hoteles rara vez son sencillos. Esto es lo que sabemos de los datos de precios públicos de cada proveedor. Solicita siempre un presupuesto personalizado para el tamaño de tu propiedad.
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Novacom | |
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| Starting Price | From $200/mo | — |
Según la base de datos de productos de HTR, Mews POS y Novacom Fun Control comparten 0 funcionalidades. Estas son las diferencias clave: funcionalidades que uno tiene y el otro no.
| Funcionalidad |
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Novacom |
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| Compatible con PCI | ||
| Descuentos y promociones | ||
| División de cheques | ||
| Informes de registro de pagos | ||
| Menús digitales | ||
| Venta adicional |
Mostrando las principales diferencias. 17 funcionalidades más difieren entre estos productos.
Analizamos 8 casos de estudio verificados para comparar lo que los hoteles realmente logran con cada plataforma en cuatro objetivos clave de negocio.
"We’ve been with Mews for a few years now and it helped to transform the way we operate. It’s very intuitive to work with and saves our team so much time."
Aún no hay caso de estudio publicado para este objetivo.
"In an industry where human contact is more important than digital contact, having a platform like Mews that not only reduces time at a screen but also gives us more face time with..."
Aún no hay caso de estudio publicado para este objetivo.
"Self-check-in kiosks are integral to LyLo's DNA. Coupled with Mews capabilities like guest messaging and online check-out, they form the essence of our guest experience. In fact, t..."
Aún no hay caso de estudio publicado para este objetivo.
Lo que les encanta a los hoteleros
La interfaz de Mews se describe como moderna e intuitiva, lo que facilita una navegación fluida. Sin embargo, algunas reseñas sugieren mejoras en la c... La interfaz de Mews se describe como moderna e intuitiva, lo que facilita una navegación fluida. Sin embargo, algunas reseñas sugieren mejoras en la complejidad y flexibilidad de las herramientas de generación de informes, especialmente para configuraciones multipropiedad y para obtener información operativa detallada.
Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centraliz... Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centralized operations, real-time booking management, and accurate financial reporting, although occasional synchronization issues are noted.
Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data... Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data. This integration is praised for improving billing accuracy, reducing departmental friction, and enhancing guest service experience by personalizing interactions.
Donde los hoteleros objetan
Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a... Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a need for more polished features and quicker implementation of user suggestions.
La plataforma es elogiada por sus opciones de personalización, que permiten flujos de trabajo y alertas a medida para mejorar la experiencia del huésp... La plataforma es elogiada por sus opciones de personalización, que permiten flujos de trabajo y alertas a medida para mejorar la experiencia del huésped. Sin embargo, los usuarios también expresan la necesidad de funciones de personalización más intuitivas para necesidades operativas específicas e interacciones con los huéspedes.
Capacidades únicas
Donde más difieren las calificaciones
Depende de tus requerimientos. Mews POS y Novacom Fun Control comparten muchas funcionalidades principales de Hotel POS Systems, pero cada uno tiene capacidades únicas. Mews POS ofrece 335 socios de integración verificados, mientras que Novacom Fun Control ofrece 0. Revisa la comparativa de funcionalidades anterior para ver en qué difieren antes de cambiar.
Los hoteles pequeños deben priorizar la facilidad de uso y una incorporación rápida. Mews POS lidera en facilidad de uso con 4.7/5 vs 0.0/5. Busca precios transparentes y una opción de prueba o demostración. Filtra las reseñas en la página de cada producto por tamaño de propiedad para conocer la opinión de hoteles como el tuyo.
Mews POS: No. Novacom Fun Control: No. Ninguno de los dos productos ofrece actualmente un nivel gratuito. La mayoría de los proveedores de Hotel POS Systems ofrecen demostraciones o pruebas. Solicita una de cada uno para evaluar antes de comprometerte.
El HT Score es un ranking compuesto que considera 4 grupos de criterios y más de una docena de variables para ayudar a los hoteleros a comparar objetivamente los productos de tecnología hotelera. Mews tiene un HT Score de 100 y Novacom tiene 0. Así se calcula la puntuación.
| Grupo de criterios | Peso | Qué mide |
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| Calificaciones y reseñas de clientes |
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¿Qué tanto recomiendan los usuarios este producto? Puntuación de calificaciones, Volumen de reseñas, Participación de voz, Profundidad de reseñas, Antigüedad de reseñas, Casos de éxito ▾ El factor con mayor ponderación. Analiza las calificaciones promedio de satisfacción (probabilidad de recomendar, facilidad de uso, soporte, ROI), el total de reseñas en relación con los competidores de la categoría, la antigüedad de las reseñas (al menos 20 reseñas en los últimos 6 meses) y la participación de voz entre clientes hoteleros únicos para detectar sesgo de selección. |
| Ecosistema de socios |
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¿Qué tanto recomiendan los socios tecnológicos a esta empresa? Recomendaciones de socios, Cantidad de integraciones, Calidad de integraciones ▾ Evalúa las recomendaciones de socios como votos de confianza de expertos, la cantidad de integraciones verificadas y la calidad del ecosistema, es decir, el promedio de HT Scores de los socios de integración. Los productos con ecosistemas de integración de mayor calidad tienen más probabilidades de ofrecer un stack tecnológico conectado. |
| Enfoque en el cliente |
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¿Qué tan centrada en el cliente es esta organización? Soporte certificado, Consistencia de reseñas, Completitud del perfil ▾ Evalúa si la empresa ha obtenido la Certificación de Soporte al Cliente de HTR, mantiene una recolección consistente de reseñas a lo largo del tiempo (un indicador de cultura orientada al feedback) y mantiene los perfiles de producto completos con capacidades, capturas de pantalla, precios y funcionalidades. |
| Alcance, solidez y recursos |
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¿Qué tan extenso es el alcance y los recursos de esta empresa? Alcance geográfico, Solidez, Recursos de la empresa, Puntuación de tendencia ▾ Mide la presencia global (países y regiones atendidos), los años en el negocio como indicador de estabilidad, el tamaño del equipo como indicador de recursos y una puntuación de tendencia basada en consultas de compradores, reseñas, recomendaciones de socios y actividad en prensa de los últimos doce meses. |
Las calificaciones y reseñas de clientes son con diferencia el factor más importante en el algoritmo del HT Score. HTR no acepta pagos a cambio de mejores posiciones en el ranking. Todas las reseñas son verificadas: solo profesionales de la industria hotelera con afiliaciones confirmadas pueden enviar calificaciones. Ver metodología completa del HT Score →
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