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Resumen
The IT stack in the hotel business needs to be readjusted. Only then can hoteliers provide a truly personalized guest experience at every stage of the customer journey. Dr. Michael Toedt looks at the role of the PMS as well as the relationship between CRM, PMS, and CDM. He explains the most important IT systems for a hotel and how can you make them really work.
Lo que aprenderás
- The “golden record”
- The role of the PMS
- The CRS – the distribution part
- Connecting systems
- GDPR Considerations
DESCARGA LA GUíA
The Triangle for Sustainable Success PMS – CDM – CRS
Want to talk to a Hotel CRM & Email Marketing expert?
As the official sponsor of this guide, the dailypoint™ team offers Hotel Tech Report users a free 30-minute consultation to help you learn about Hotel CRM & Email Marketing and which is right for your hotel.
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Want to talk to a Hotel CRM & Email Marketing expert?
As the official sponsor of this guide, the dailypoint™ team offers Hotel Tech Report users a free 30-minute consultation to help you learn about Hotel CRM & Email Marketing and which is right for your hotel.
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