Venga

0.5 (1 REVIEWS)

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HT Score  
0 out of 100
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Ratings Summary

0.5
Terrible
Ease of Use
2.5/5
Customer Support
0.5/5
ROI
0.5/5
Implementation
0.5/5

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Achievements

Trending Product

This vendor's trending score is rising, Venga is the #2 most trending product in the Restaurant CRM category (out of 9) and the #1310 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Venga’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

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About Venga
Founded in 2010 | Headquarters in Washington D.C. | 27 employees
Venga helps the hospitality and fitness industries better understand their clients’ preferences and habits by integrating together the technologies they use most. At the core of our software, we connect reservation management software to untapped client data. This integration empowers organizations to enrich client experiences, promote operator efficiencies and, ultimately, drive turnout. Since being founded in 2010, Venga has been helping restaurants better understand and engage with their guests. In 2013, Venga released its unique OpenTable and point-of-sale integration, developed with industry leaders like Jose Andres’ ThinkFoodGroup. By connecting the dots between guests and their purchases, Venga unlocks the data restaurants have never been able to put to use and provides the tools to increase guest satisfaction and frequency. Today, Venga works with many of the leading restaurant groups in the U.S., Canada, and the U.K. Venga is backed by many of the most successful restaurant operators in the country including ThinkFoodGroup, The One Group, Alicart Restaurant Group, Innovative Dining Group, and Passion Food Hospitality as well as Cornell University’s Big Red Ventures and Militello Capital. Venga’s product was a finalist for the 2014 National Restaurant Association’s Operator Innovations Award.

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Capabilities

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Features

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0/5 features

Pricing

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Hotelier Rating

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Very Good
0
Average
0
Poor
0
Terrible
1

Property Size

Country

  • United States of America
    United States of America
    (1)

Region

  • North America
    North America
    (1)
1

Poor customer service - Look at others first

Director of Operations from in Atlanta (United States of America)

Verified
4 years ago
The system dashboard is good and has a lot of information. The reporting is helpful, though could be more robust and provide more clear and direct objectives.
Country United States of America
Director of Operations
  • 1

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Integrations

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Cendyn

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Hotel CRM & Email Marketing
Easyway

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Guest Messaging Software

Support

Unverified

Venga has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2024

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HT Score

0/100

Recommended

10%

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