The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Nous avons analyse 13 avis verifies d'hoteliers, compare les fonctionnalites, les tarifs et des etudes de cas reelles pour identifier les points forts de chaque plateforme. Le bon choix depend du type de votre etablissement et de vos priorites :
Amadeus se distingue en ease of use and customer support , avec des fonctionnalites exclusives comme Guest profiles and Marketing Automation.
Giggle.tips se distingue .
Notes comparees basees sur 13 avis verifies d'hoteliers sur HTR.
| HTScore |
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| Probabilite de recommandation |
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| Facilite d'utilisation |
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| Support client |
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| Rapport qualite-prix |
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| Prix de depart | Contact sales | Contact sales |
| Avis verifies | 13 | 0 |
Comment chaque produit se classe parmi les fournisseurs CRM hôtelier et marketing par e-mail pour differentes tailles d'etablissements, types et regions — base sur les avis verifies d'hoteliers dans chaque segment.
Par taille d'hotel
| Segment |
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| Petit (10-24 chambres) | #29 0 avis | — |
| Moyen (25-74 chambres) ▾ | #20 7 avis | — |
| Grand (75-199 chambres) ▾ | #14 5 avis | — |
| Tres grand (200+ chambres) | #16 0 avis | — |
Par type d'etablissement
| Segment |
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| Boutique | #22 2 avis | — |
| Luxe ▾ | #19 5 avis | — |
| Enseigne / Chaine ▾ | #18 5 avis | — |
| Sejour prolonge | #17 2 avis | — |
Par region
| Segment |
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| Amerique du Nord ▾ | #12 5 avis | — |
| Europe | #18 3 avis | — |
| Asie-Pacifique | #12 0 avis | — |
Choosing between Amadeus Guest Management Solutions and Giggle.tips for your hotel's CRM and email marketing depends on your operational needs and growth ambitions. Amadeus offers a comprehensive, feature-rich platform with a large, recent review base, while Giggle.tips appears to be a smaller, less reviewed product without recent user feedback. Both aim to enhance guest engagement, but they serve very different hotel profiles and strategic goals.
Amadeus is a well-established solution with a broad global presence and extensive integrations, whereas Giggle.tips is a newer, seemingly simpler product with limited data. Which product will align better with your hotel’s size, complexity, and future plans?
Amadeus provides a robust CRM and marketing automation platform designed for hotels seeking an all-in-one guest engagement solution. It offers 24 unique features, including guest profiles, segmentation, automation, and an open API, supported by over 13 reviews, three recent, with a 4/5 overall rating and 79% likelihood to recommend.
Giggle.tips, by comparison, has zero reviews and no measurable features or integrations, making it difficult to assess suitability. Its lack of recent feedback and features suggests it's more of a basic or emerging tool. Do you prefer a proven, feature-rich platform or a less tested alternative?
If your hotel requires a comprehensive guest management system with advanced segmentation, automation, and integrations, Amadeus is the clear choice. Its extensive feature set (24 features) and proven track record make it suitable for mid-sized to large hotels or chains aiming for sophisticated marketing.
Conversely, if your hotel is small, has minimal needs, or is just starting with email marketing and CRM, Giggle.tips might seem appealing—though its lack of reviews and features makes it hard to validate. For hotels seeking reliable, proven tools, Amadeus remains the safest pick.
Amadeus scores a 3.38/5 for ease of use, reflecting a somewhat moderate learning curve but with a generally manageable interface. Its onboarding process scores 3.33/5, indicating room for improvement but overall manageable for teams willing to invest time.
Giggle.tips, with no available ratings or user feedback, cannot be accurately assessed. Given the lack of data, it’s reasonable to assume it might be simpler or less complex—but this is unconfirmed. Edge: Amadeus.
Amadeus offers 24 distinct features, including guest profiles, a WYSIWYG HTML editor, automation, segmentation, and loyalty tools—many of which are essential for targeted marketing and guest engagement. It also provides advanced functions like A/B testing, campaign templates, and an open API, enabling extensive customization.
Giggle.tips does not list any features or integrations, making it impossible to compare on capabilities. Given the comprehensive feature set, Amadeus clearly leads. Edge: Amadeus.
Amadeus’s customer support ratings sit at 3.58/5, with reviews noting professionalism and efficiency in support services. On the positive side, some users mention the support team as helpful, but others cite slow response times and room for improvement.
Giggle.tips has no reviews or support ratings available, leaving its support quality unknown. Without user feedback, Amadeus’s support remains the more credible choice. Edge: Amadeus.
Amadeus integrates with 104 verified partners, including major vendors like Priority Software, Orange Hotel Marketing, and RevControl, offering extensive connectivity within the hotel tech ecosystem. These integrations facilitate smooth data flow and operational efficiency.
Giggle.tips reports no verified integrations or partners, severely limiting its connectivity potential. For hotels relying on a broad ecosystem of tools, Amadeus’s integrations are a significant advantage. Edge: Amadeus.
Amadeus has a total of 13 reviews, with an overall rating of 4/5 and recent reviews from the last six months. Hotel segments such as city center hotels and independent properties rate it around 3.8/5 to 4/5, indicating moderate satisfaction and room for improvement.
Giggle.tips’s lack of reviews makes it impossible to gauge user satisfaction or perceived value. Given the recent review activity, Amadeus’s rating and feedback provide more reliable insights. Edge: Amadeus.
Pricing details for Amadeus are not publicly available, but it is known that it does not offer a freemium plan or a flat-rate monthly fee, suggesting a customized quote based on property size and needs. The implementation fee is also not disclosed.
Giggle.tips similarly offers no publicly listed pricing, and no trial options are available. Both products likely require direct vendor consultation, but Amadeus’s extensive features imply a potentially higher investment. Further details are needed to compare value accurately.
Not ideal if your hotel is very small or prefers a simple, low-cost solution without extensive features.
Not ideal if your hotel requires in-depth automation, detailed guest profiles, or extensive integrations—Giggle.tips offers limited data to support these needs.
Amadeus stands out as a proven, feature-rich platform with extensive integrations and a strong recent review base. Its capabilities cater well to mid-sized and large hotels aiming for sophisticated guest engagement strategies.
Giggle.tips appears to be a less developed product with no recent reviews or features, making it unsuitable for hotels with serious marketing ambitions. It might suit very small properties or those testing basic email campaigns.
Choosing Amadeus ensures access to a mature, well-supported system capable of scaling with your hotel. If your hotel needs a reliable, comprehensive CRM and marketing automation platform, Amadeus clearly leads.
However, if your hotel’s marketing is minimal and you prefer a very simple tool to start with, Giggle.tips could be considered—though the lack of data and reviews makes this a riskier choice.
In conclusion, for most hotels looking for a dependable, feature-rich solution backed by recent user feedback, Amadeus remains the stronger pick. Its proven performance and extensive ecosystem support your hotel’s growth, guest loyalty, and revenue goals.
La tarification des CRM hôtelier et marketing par e-mail est rarement simple. Voici ce que nous savons a partir des donnees tarifaires publiques de chaque fournisseur. Demandez toujours un devis personnalise pour la taille de votre etablissement.
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Selon la base de donnees produits de HTR, Amadeus – Guest Management Solutions et Giggle.tips partagent 0 fonctionnalites. Voici les differences cles — les fonctionnalites que l'un possede et que l'autre n'a pas.
| Fonctionnalite |
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| Entrepôt de données centralisé | ||
| Profils d'invités | ||
| Segmentation | ||
| Solution centralisée multi-hôtels/multi-marques | ||
| WYSIWYG - Éditeur HTML | ||
| Éditeur de modèles |
Affichage des principales differences. 12 fonctionnalites supplementaires different entre ces produits.
Fonctionnalites uniques
Ou les notes divergent le plus
Cela depend de vos besoins. Amadeus – Guest Management Solutions et Giggle.tips partagent de nombreuses fonctionnalites Hotel CRM & Email Marketing de base, mais chacun a des capacites uniques. Amadeus – Guest Management Solutions propose 104 partenaires d'integration verifies, tandis que Giggle.tips en propose 0. Consultez la comparaison des fonctionnalites ci-dessus pour voir les differences avant de changer.
Les petits hotels devraient privilegier la facilite d'utilisation et une mise en service rapide. Amadeus – Guest Management Solutions est en tete pour la facilite d'utilisation avec 3.4/5 contre 0.0/5. Recherchez une tarification transparente et une option d'essai ou de demonstration. Filtrez les avis sur chaque page produit par taille d'etablissement pour lire les retours d'hotels similaires au votre.
Amadeus – Guest Management Solutions : Non. Giggle.tips : Non. Aucun des deux produits ne propose actuellement d'offre gratuite. La plupart des fournisseurs Hotel CRM & Email Marketing proposent des demonstrations ou des essais — demandez-en un a chacun pour evaluer avant de vous engager.
Le HT Score est un classement composite qui prend en compte 4 groupes de criteres et plus d'une douzaine de variables pour aider les hoteliers a comparer objectivement les produits technologiques hoteliers. Amadeus a un HT Score de 0 et Giggle.tips a 0. Voici comment le score est calcule.
| Groupe de criteres | Ponderation | Ce qu'il mesure |
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| Notes et avis clients |
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A quel point les utilisateurs recommandent-ils ce produit ? Score des notes, Volume d'avis, Part de voix, Profondeur des avis, Recence des avis, Etudes de cas ▾ Le facteur le plus fortement pondere. Analyse les notes de satisfaction moyennes (probabilite de recommandation, facilite d'utilisation, support, ROI), le nombre total d'avis par rapport aux pairs de la categorie, la recence des avis (au moins 20 avis sur les 6 derniers mois) et la part de voix parmi les clients hoteliers uniques pour detecter les biais de selection. |
| Ecosysteme partenaire |
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A quel point les partenaires technologiques recommandent-ils cette entreprise ? Recommandations des partenaires, Nombre d'integrations, Qualite des integrations ▾ Evalue les recommandations des partenaires comme des votes de confiance d'experts, le nombre d'integrations verifiees et la qualite de l'ecosysteme — la moyenne des HT Scores des partenaires d'integration. Les produits avec des ecosystemes d'integration de meilleure qualite sont plus susceptibles de fournir un ensemble technologique connecte. |
| Orientation client |
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A quel point cette organisation est-elle orientee client ? Support certifie, Regularite des avis, Completude du profil ▾ Evalue si l'entreprise a obtenu la certification HTR de support client, maintient une collecte d'avis reguliere dans le temps (un indicateur de culture axee sur le feedback) et tient a jour les profils produits avec les fonctionnalites, captures d'ecran, tarifs et caracteristiques. |
| Portee, perennite et ressources |
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Quelle est l'etendue de la portee et des ressources de cette entreprise ? Portee geographique, Perennite, Ressources de l'entreprise, Score de tendance ▾ Mesure la presence mondiale (pays et regions desservis), les annees d'activite comme indicateur de stabilite, les effectifs comme indicateur de ressources, et un score de tendance base sur les demandes d'acheteurs, les avis, les recommandations de partenaires et l'activite presse des douze derniers mois. |
Les notes et avis clients sont de loin le facteur le plus important dans l'algorithme du HT Score. HTR n'accepte aucun paiement pour un meilleur classement. Tous les avis sont verifies — seuls les professionnels du secteur hotelier avec des affiliations confirmees peuvent soumettre des notes. Voir la methodologie complete du HT Score →
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