ASTERIO (by Septeo Hospitality) vs. RMS:
Lequel vous convient le mieux ?

The Decision

Choosing a property management system (PMS) is a critical decision for your hotel. With RMS and ASTERIO by Septeo Hospitality both claiming to streamline operations, the key lies in understanding which one best fits your hotel's specific needs. RMS boasts a strong market presence with a high review score and extensive integrations, while ASTERIO offers a comprehensive multi-activity platform with fewer reviews—indicating less recent user feedback. How do these differences impact your decision?

Is ASTERIO or RMS Better for Hotels?

Both ASTERIO and RMS aim to simplify hotel management, but they approach this goal differently. RMS’s platform is built to support hotels with extensive online booking, revenue management, and guest engagement tools, emphasizing ease of scalability and automation. In contrast, ASTERIO offers a broad suite for diverse hospitality services, including food, wellness, and activities, making it ideal for multi-service properties. The choice hinges on whether your hotel prioritizes specialized guest management or a broad operational scope.

RMS has an overall higher recent review count (20 reviews in the last 6 months) and a notably higher user rating (4.56/5), signaling active user engagement and satisfaction. Meanwhile, ASTERIO's reviews are absent, suggesting limited recent user feedback and less market presence. Do you need a proven, highly-rated platform with recent reviews, or are you seeking a versatile solution tailored for multiple service offerings?

RMS vs ASTERIO: Which Should Your Hotel Choose?

If your hotel needs a robust, scalable PMS with excellent online booking, integrated channel management, and real-time insights, RMS is the clear choice. Its user-friendly interface and high customer satisfaction (86% likelihood to recommend) make it suitable for hotels of all sizes, especially those prioritizing revenue growth and operational efficiency.

If your hotel operates multiple services—like spas, restaurants, shops, or activities—and wants a single platform to manage all, ASTERIO might suit your needs better. However, given its zero ratings and reviews, RMS's proven track record and recent positive feedback make it the safer, more reliable option for most hotels seeking a modern, scalable system.

Is RMS or ASTERIO Easier to Use?

Based on user feedback, RMS scores a 4.28/5 for ease of use, with recent reviews praising its intuitive booking chart, straightforward interface, and helpful onboarding process. Customers report that staff adoption is generally smooth, and support is rated at 4.48/5, with many reviewers highlighting fast, helpful assistance.

In contrast, ASTERIO's ease of use is unverified due to the lack of recent reviews. Its platform is described as web-based and adaptable, but without current user feedback, it’s difficult to judge whether your team would find it straightforward.

Edge: RMS.

Which Has Better Features: ASTERIO or RMS?

RMS offers 43 shared features, including reservation management, housekeeping, integrated channel management, guest portals, and more than 30 unique features like native email marketing, group booking engines, and multi-lingual support. Its feature set is notably extensive, supporting complex operations and scalability.

ASTERIO provides only one unique feature—a drag-and-drop tapechart—and a total of 44 features, but many are not verified or widely adopted. Its broader approach aims to manage various hotel activities, yet the lack of recent reviews makes it unclear how well these features perform in practice.

Edge: RMS.

Which Has Better Customer Support: ASTERIO or RMS?

RMS is rated 4.48/5 for customer support, with recent reviews noting fast, helpful, and proactive assistance. Customers frequently mention support staff’s knowledge and responsiveness, which eases onboarding and ongoing use.

ASTERIO's support ratings are unavailable, suggesting limited recent customer feedback and possibly less active support engagement. Without current reviews, RMS’s support clearly has the edge.

Edge: RMS.

Which Has More Integrations: ASTERIO or RMS?

RMS boasts 112 verified partners, including major OTAs, payment processors, and CRM tools, making it highly adaptable for various operational needs. Shared integrations like SiteMinder and HiJiffy further enhance its connectivity.

ASTERIO integrates with 13 verified partners, offering essential channels but fewer options overall. Its limited integrations restrict flexibility for properties relying on broader tech ecosystems.

Edge: RMS.

Which Do Hoteliers Rate Higher: ASTERIO or RMS?

RMS’s recent reviews reflect a 4.56/5 rating from 293 reviews, with many properties praising its simplicity, reliability, and ROI. Hotels across various segments, from boutique to motels, rate RMS highly, especially for its scalability in complex operations.

In contrast, ASTERIO has no recent reviews, so its user satisfaction remains unverified. RMS’s established reputation and recent feedback give it a clear superiority in user ratings.

Edge: RMS.

How Much Do ASTERIO and RMS Cost?

RMS charges $800 monthly, with no free tier or trial, which is transparent but might be a significant investment for smaller hotels. Pricing details for ASTERIO are unavailable, making a direct comparison difficult; however, absence of published prices often suggests tailored quotes.

If budget is a concern, RMS’s predictable pricing allows for easier planning, though it’s more expensive upfront than many small hotel solutions.

What Type of Hotel Should Use ASTERIO?

• Hotels that operate multiple services like food, spa, and activity centers and need a unified management platform.
• Properties seeking a customizable, web-based solution accessible across devices.
• Teams that value managing diverse guest experiences, from accommodations to wellness services.
• Hotels with complex, multi-activity offerings that want a single platform to oversee everything.

Not ideal if:

• Your hotel primarily seeks a straightforward PMS for reservations and front-desk management.
• You prefer a platform with extensive recent user feedback for reassurance.
• Your focus is solely on revenue management and online bookings without auxiliary services.

What Type of Hotel Should Use RMS?

• Hotels that prioritize online booking, channel management, and revenue optimization.
• Properties looking to scale quickly with a proven, well-supported system.
• Hotels seeking an integrated guest portal, real-time reporting, and automation.
• Boutique, mid-scale, or motel properties in need of a flexible, comprehensive platform.

Not ideal if:

• Your property operates multiple non-accommodation services and needs an all-in-one multi-activity platform (ASTERIO is better suited).
• You are on a tight budget and prefer lower-cost or open-source solutions.
• Your hotel is very small, with minimal online distribution needs.

RMS vs ASTERIO: The Bottom Line for Hotels

RMS is a highly-rated, feature-rich platform trusted by thousands worldwide. Its recent reviews and high satisfaction rate make it the safer, more proven choice for hotels seeking reliable, scalable management.

ASTERIO, while promising for multi-activity properties, suffers from a lack of recent feedback and a limited review base. It’s less established and unverified in today’s market, making RMS the preferred option for most hotels.

If your hotel needs a straightforward, dependable PMS with recent positive reviews, RMS is the clear winner. For multi-service properties willing to gamble on less proven solutions, ASTERIO might be worth exploring, but RMS’s market presence and user satisfaction tip the scales decisively.