The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Nous avons analyse 292 avis verifies d'hoteliers, compare les fonctionnalites, les tarifs et des etudes de cas reelles pour identifier les points forts de chaque plateforme. Le bon choix depend du type de votre etablissement et de vos priorites :
Delivra se distingue .
Profitroom se distingue en customer support and ROI , avec des fonctionnalites exclusives comme Event Based Automations and Guest profiles.
Notes comparees basees sur 292 avis verifies d'hoteliers sur HTR.
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| Prix de depart | Contact sales | From $600/mo |
| Avis verifies | 1 | 291 |
Apres analyse de 292 avis verifies, les utilisateurs de Delivra apprecient surtout , tandis que ceux de Profitroom mettent en avant email marketing & crm, revenue optimization & upselling, customer support & responsiveness. Cliquez sur un theme pour voir ce que disent les evaluateurs.
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Email Marketing & CRM
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Revenue Optimization & Upselling
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Customer Support & Responsiveness
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Analytics and Reporting
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Integration Challenges
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Comment chaque produit se classe parmi les fournisseurs CRM hôtelier et marketing par e-mail pour differentes tailles d'etablissements, types et regions — base sur les avis verifies d'hoteliers dans chaque segment.
Par taille d'hotel
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| Petit (10-24 chambres) ▾ | — | #2 63 avis |
| Moyen (25-74 chambres) ▾ | — | #1 167 avis |
| Grand (75-199 chambres) ▾ | #24 1 avis | #2 35 avis |
| Tres grand (200+ chambres) ▾ | — | #6 7 avis |
Par type d'etablissement
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| Boutique ▾ | #30 1 avis | #1 121 avis |
| Luxe ▾ | #36 1 avis | #2 114 avis |
| Enseigne / Chaine ▾ | — | #3 57 avis |
| Sejour prolonge ▾ | — | #1 41 avis |
Par region
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| Amerique du Nord ▾ | #22 1 avis | #6 15 avis |
| Europe ▾ | — | #1 256 avis |
| Asie-Pacifique | — | #6 4 avis |
| Moyen-Orient | — | #7 1 avis |
Choosing between Delivra by Delivra and Profitroom Marketing Automation by Profitroom hinges on your hotel’s specific needs in CRM and email marketing. Both products aim to enhance guest engagement and boost bookings, but they do so through different strengths: Delivra is primarily an email marketing tool, while Profitroom offers a full-fledged CRM with automation and integration capabilities. Which one aligns better with your current marketing and operational goals?
Delivra excels in email distribution and targeted campaigns, but its limited review base and lack of recent feedback weaken its credibility. Profitroom, on the other hand, boasts a significantly larger, more recent review footprint, making it the more dependable option for hotels seeking a comprehensive marketing automation platform.
Both Delivra and Profitroom aim to improve your hotel’s communication and marketing efforts but approach this goal differently. Delivra specializes in email marketing automation, helping small and medium-sized teams craft personalized email campaigns with ease. Its strength lies in deliverability and intuitive design, which makes it easy for your team to deploy campaigns quickly.
Profitroom extends beyond email—offering a broad set of features like guest profiling, segmentation, automation workflows, and integrations with other hotel systems. It supports entire guest journeys, from first contact to post-stay engagement, making it suitable for hotels that want a unified platform to manage customer relationships and marketing efforts.
With only one review and no recent feedback, Delivra’s standing remains uncertain. Profitroom, with over 230 reviews and a recent review count of 8 in the last six months, demonstrates a clearer trajectory of customer satisfaction.
Are you looking for a dedicated email tool or a broader CRM solution? The answer will determine which product fits your hotel best.
If your hotel needs advanced segmentation, automation workflows, and comprehensive guest management, Profitroom is the clear winner. Its platform is designed specifically for hotels, supporting personalized communication, loyalty segmentation, and multi-channel campaigns—all critical for increasing direct bookings and guest loyalty.
If your primary focus is optimizing email campaigns without needing extensive CRM features, Delivra might suffice. It’s a straightforward, intuitive email marketing solution suited for small teams that want to send targeted emails but don’t require integration with other operational systems.
For hotels aiming for growth through integrated guest data, automation, and personalized marketing, Profitroom’s 26 unique features outweigh Delivra’s single focus. Conversely, smaller teams with limited budgets and simple email needs might find Delivra more manageable, but it’s less likely to scale effectively.
Delivra scores a perfect 5/5 in ease of use, thanks to its straightforward interface and simple campaign setup, making staff onboarding quick and easy. Its limited features mean fewer complexities for your team to navigate, and existing user reviews praise its intuitive UX.
Profitroom, with a 4.73/5 rating, provides a user-friendly experience but involves a steeper learning curve due to its extensive feature set. Its onboarding process is rated 4.61/5, and users highlight its straightforward content management and support.
Edge: Delivra.
Profitroom offers 26 features, including event-based automations, guest profiles, segmentation, A/B testing, a WYSIWYG editor, and GDPR compliance. Its tools support personalized communication, campaign management, and data warehousing, which Delivra lacks entirely.
Delivra, with no exclusive features listed, is solely focused on email marketing, providing basic automation and campaign tools. Profitroom’s broader feature set provides more avenues for targeted marketing, guest engagement, and revenue optimization.
Edge: Profitroom.
Profitroom’s customer support is highly rated at 4.52/5, with reviews emphasizing their professionalism and responsiveness. Users mention quick support and helpful advisory services, which contribute to smoother implementation and ongoing use.
Delivra’s support, rated only 3/5, has limited recent feedback and fewer detailed reviews. Its support experience appears inconsistent, and users note a need for more backend analysis tools.
Edge: Profitroom.
Profitroom provides 66 verified integrations, including popular partners like Mirai, HOTELTIME, and Sojern, enabling seamless operation across booking, channel management, and marketing platforms. Shared integrations with Delivra are nonexistent, reflecting its narrower scope.
Delivra currently offers no verified third-party partners, limiting its ability to connect with other hotel systems. Profitroom’s extensive integration network enhances its utility as a central hub for hotel operations.
Edge: Profitroom.
Profitroom’s 4.78/5 average rating from 227 reviews across various hotel segments reflects strong user satisfaction. Hotels of all sizes, especially resorts and city-center properties, rate it highly for its features and support.
Delivra’s single review and lower rating of 4/5 from a lone hotel indicate a less reliable reputation. Recent feedback and a larger user base make Profitroom the more trusted choice among hoteliers.
Edge: Profitroom.
Delivra does not list a pricing structure or trial options, making it difficult to evaluate value upfront. Profitroom charges a base fee of $600 per month, with no free trial or implementation fee, aligning its value with extensive features and integrations.
The lack of transparent pricing for Delivra suggests it may be more suited for larger teams or those willing to negotiate custom plans. Profitroom’s clear pricing makes budgeting easier for hotels seeking a comprehensive solution.
Not ideal if your hotel seeks robust automation, segmentation, or guest data management. It’s best for smaller hotels or those just starting with targeted email campaigns.
Not ideal if your hotel needs only basic email marketing or has a very limited budget. It’s best for hotels that want to fully automate marketing efforts and integrate with other operational systems.
Profitroom is a comprehensive hotel CRM and marketing automation platform with a proven track record, extensive features, and high recent review scores. Its ability to unify guest data, automate campaigns, and support integrations makes it a top choice for hotels serious about direct bookings and guest engagement.
Delivra, by comparison, is a focused email marketing tool with an intuitive UI but limited scope and credibility due to its small, outdated review profile. It may serve small teams with simple email needs but lacks the depth and integration capabilities required for long-term growth.
If your hotel needs a scalable, full-featured marketing automation platform, Profitroom is the clear choice. For smaller, budget-conscious teams solely interested in email campaigns, Delivra might be enough—but with less confidence in ongoing support and updates.
La tarification des CRM hôtelier et marketing par e-mail est rarement simple. Voici ce que nous savons a partir des donnees tarifaires publiques de chaque fournisseur. Demandez toujours un devis personnalise pour la taille de votre etablissement.
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| Starting Price | — | From $600/mo |
Selon la base de donnees produits de HTR, Delivra et Profitroom Marketing Automation partagent 0 fonctionnalites. Voici les differences cles — les fonctionnalites que l'un possede et que l'autre n'a pas.
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| Automatisation du marketing | ||
| Communication personnalisée | ||
| Entrepôt de données centralisé | ||
| Profils d'invités | ||
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| Éditeur de modèles |
Affichage des principales differences. 14 fonctionnalites supplementaires different entre ces produits.
Nous avons analyse 7 etudes de cas verifiees pour comparer ce que les hotels obtiennent reellement avec chaque plateforme sur quatre objectifs commerciaux cles.
Aucune etude de cas publiee pour cet objectif pour le moment.
"Our resort has enjoyed significant interest from the beginning. The volume of emails and calls exceeds our expectations. The booking engine is currently a relieving tool; when the..."
Aucune etude de cas publiee pour cet objectif pour le moment.
"We chose to cooperate with Profitroom because you are absolutely the best in Poland, and there is no other company that matches your technological prowess. Indeed, working with you..."
Ce que les hoteliers apprecient
Profitroom's email marketing tool receives positive feedback for its user-friendliness and ability to create personalized campaigns. Integration with... Profitroom's email marketing tool receives positive feedback for its user-friendliness and ability to create personalized campaigns. Integration with the CRM enhances guest engagement through targeted campaigns, thereby increasing loyalty and repeat bookings. However, some users noted the need for enhanced reporting features.
Users praise Profitroom for its effective upselling features that have boosted revenue through add-ons and premium service selections. The platform's... Users praise Profitroom for its effective upselling features that have boosted revenue through add-ons and premium service selections. The platform's smart tools aid in rate optimization, helping maximize revenue and stay competitive. Integarted CRM functionalities leverage guest data for personalized offers that drive additional spend.
Most users find Profitroom’s customer support exceptional, with quick, personalized assistance. However, some noted delays or inefficiencies, particul... Most users find Profitroom’s customer support exceptional, with quick, personalized assistance. However, some noted delays or inefficiencies, particularly in relation to technical integration issues.
Les points de friction pour les hoteliers
Some users experienced challenges with third-party system integrations, such as channel managers or booking platforms. Criticisms focused on delays or... Some users experienced challenges with third-party system integrations, such as channel managers or booking platforms. Criticisms focused on delays or complexities in setup, highlighting a need for more streamlined processes.
Mieux classe pour
Fonctionnalites uniques
Ou les notes divergent le plus
Cela depend de vos besoins. Delivra et Profitroom Marketing Automation partagent de nombreuses fonctionnalites Hotel CRM & Email Marketing de base, mais chacun a des capacites uniques. Delivra propose 0 partenaires d'integration verifies, tandis que Profitroom Marketing Automation en propose 66. Consultez la comparaison des fonctionnalites ci-dessus pour voir les differences avant de changer.
Les petits hotels devraient privilegier la facilite d'utilisation et une mise en service rapide. Delivra est en tete pour la facilite d'utilisation avec 5.0/5 contre 4.7/5. Recherchez une tarification transparente et une option d'essai ou de demonstration. Filtrez les avis sur chaque page produit par taille d'etablissement pour lire les retours d'hotels similaires au votre.
Delivra : Non. Profitroom Marketing Automation : Non. Aucun des deux produits ne propose actuellement d'offre gratuite. La plupart des fournisseurs Hotel CRM & Email Marketing proposent des demonstrations ou des essais — demandez-en un a chacun pour evaluer avant de vous engager.
Le HT Score est un classement composite qui prend en compte 4 groupes de criteres et plus d'une douzaine de variables pour aider les hoteliers a comparer objectivement les produits technologiques hoteliers. Delivra a un HT Score de 0 et Profitroom a 98. Voici comment le score est calcule.
| Groupe de criteres | Ponderation | Ce qu'il mesure |
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| Notes et avis clients |
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A quel point les utilisateurs recommandent-ils ce produit ? Score des notes, Volume d'avis, Part de voix, Profondeur des avis, Recence des avis, Etudes de cas ▾ Le facteur le plus fortement pondere. Analyse les notes de satisfaction moyennes (probabilite de recommandation, facilite d'utilisation, support, ROI), le nombre total d'avis par rapport aux pairs de la categorie, la recence des avis (au moins 20 avis sur les 6 derniers mois) et la part de voix parmi les clients hoteliers uniques pour detecter les biais de selection. |
| Ecosysteme partenaire |
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A quel point les partenaires technologiques recommandent-ils cette entreprise ? Recommandations des partenaires, Nombre d'integrations, Qualite des integrations ▾ Evalue les recommandations des partenaires comme des votes de confiance d'experts, le nombre d'integrations verifiees et la qualite de l'ecosysteme — la moyenne des HT Scores des partenaires d'integration. Les produits avec des ecosystemes d'integration de meilleure qualite sont plus susceptibles de fournir un ensemble technologique connecte. |
| Orientation client |
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A quel point cette organisation est-elle orientee client ? Support certifie, Regularite des avis, Completude du profil ▾ Evalue si l'entreprise a obtenu la certification HTR de support client, maintient une collecte d'avis reguliere dans le temps (un indicateur de culture axee sur le feedback) et tient a jour les profils produits avec les fonctionnalites, captures d'ecran, tarifs et caracteristiques. |
| Portee, perennite et ressources |
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Quelle est l'etendue de la portee et des ressources de cette entreprise ? Portee geographique, Perennite, Ressources de l'entreprise, Score de tendance ▾ Mesure la presence mondiale (pays et regions desservis), les annees d'activite comme indicateur de stabilite, les effectifs comme indicateur de ressources, et un score de tendance base sur les demandes d'acheteurs, les avis, les recommandations de partenaires et l'activite presse des douze derniers mois. |
Les notes et avis clients sont de loin le facteur le plus important dans l'algorithme du HT Score. HTR n'accepte aucun paiement pour un meilleur classement. Tous les avis sont verifies — seuls les professionnels du secteur hotelier avec des affiliations confirmees peuvent soumettre des notes. Voir la methodologie complete du HT Score →
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