Ratings Snapshot
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Ranked #2 out of 54 in Hotel CRM & Email Marketing
Profitroom has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn moreProfitroom Marketing Automation Overview
Profitroom Marketing Automation Overview
We’ve built a marketing automation system with unique CRM functionalities that gives you access to powerful data-driven insights in order to drive revenue, grow guest engagement, nurture long-term relations and support your direct booking strategy. This easy-to-use tool enables you to effortlessly maintain contact with guests by segmenting and automating relevant offers and content.
About Profitroom View website
Founded in 2007 | Headquarters in Poland | 150 employeesRapid increase of your profits. Guaranteed! Profitroom is the leading provider of SaaS technology and hotel marketing services for hotels and apartments. We ar...
Other Products by Profitroom
Integrates with
- Property Management Systems
- Hotel Management Software
- Channel Managers
What customers love about Profitroom Marketing Automation
General Manager from Airport/Conference Hotels
A huge advantage of cooperation with Profitroom is the development of direct sales and the unification of sales prices in all OTA channels.
Director of Sales and Marketing from City Center Hotels
We use every single service/tool provided by Profitroom. We appreciate especially the ease of use and most importantly that Profitroom helps us generate revenue which is constantly growing. In all aspects, we can count o...
Head of Sales & Marketing from Resorts
- cooperation with Profitroom moves our business from XX to XXI century! - employees with huge knowledge - patient and understanding employees - a lot of ID's to implementation
Expert Q&A and Partner Recommendations
What does this product or service do well?
It makes a huge difference in driving direct bookings and increasing revenue for our hotel clients. Thanks to innovative marketing and retargeting techniques, Profitroom's services help to attract hotels' key guest demographics, while also ensuring that when guests do engage, they're presented with ...
by Lloyd Hughes (Pic PR) on November 23, 2021
See more answers (20)What differentiates this product or service from the competition?
The booking engine in particular delivers fantastic conversion thanks to its streamlined process, which also provides all the necessary information up front, as well as providing lots of upsell opportunities and package options to maximise revenue from each guest.
by Lloyd Hughes (Pic PR) on November 23, 2021
See more answers (20)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
If you're looking to not just convert more bookings but to attract them in the first place, then Profitroom do an excellent job. They're genuine hotel industry experts with a wealth of knowledge, which includes having former hotel GMs within their team, which means they really understand both the pr...
by Lloyd Hughes (Pic PR) on November 23, 2021
See more answers (20)Features
Clients & references
References & testimonials
We would like to recommend Profitroom software as one of the best solutions available to automate the work of the reception and sales department in the hotel industry. We have been using Profitroom ...
We love the user experience this booking engine gives our guests and since moving to Profitroom we have seen a large increase in online bookings via our website. The support we receive; from setting u...
Featured partners
Case studies
- Hotel Number One - direct boo(king)
- Hotel Number One Gdańsk Centrum
- City Center Hotels in Gdańsk
Active Markets
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- Poland
- Czech Republic
- Slovakia
January 24, 2022
Profitroom Marketing Automation Review: Good working relationship with Profitrooms' Booking Engine, Channel Manager and CRM
Front desk deputy manager from Branded Hotels in Olsztyn (Poland)
What do you like most?
Each problem/question is dealt with fast and thoroughly. Interface is quite intuitive. Engine seem properly written - no bugs experenced.
What do you dislike or think could be improved?
While their blogs are interesting, getting few more technical articles would be nice as some functions are a bit hidden and knowledge about them isn't as easy to get as it could be.
December 20, 2021
Profitroom Marketing Automation Review: super
Housekeeping from Extended Stay & Serviced Apartments in Kołobrzeg (Poland)
What do you like most?
I really like this booking panel, it's easy to use, I learned how to use it very quickly, no problem
What do you dislike or think could be improved?
you can improve contact with the service department, the program also likes to jam, sometimes I can't log out but these are rather small things
December 15, 2021
Profitroom Marketing Automation Review: Hoteliers for hoteliers
Revenue Manager from City Center Hotels in Poznań (Poland)
What do you like most?
*increase in the number of direct reservations *big knowladge about hospitality industry *good ideas *helpul staff *articles on the blog *intuitive system *industry conferences and meetings
What do you dislike or think could be improved?
nothing comes to mind, evertything is good foe me and staff in my hotel, we really like to use Profitrooms tools
December 11, 2021
Profitroom Marketing Automation Review: Easy fast collaboration
recepcja from Extended Stay & Serviced Apartments in Kołobrzeg (Poland)
What do you like most?
Quick and clear program operation. You can easily check all the most important things and answer the necessary questions. The reservations panel helps you find all reservations, which significantly facili...
What do you dislike or think could be improved?
The Profitroom booking system can sometimes crash. When you try to contact, there is a small chance of reaching the hotline. It would be nice if the contact with the technical department improved.
December 10, 2021
Profitroom Marketing Automation Review: Good services
Sales & Marketing Manager from City Center Hotels in Mikulov (Czech Republic)
What do you like most?
The best benefit si your heldesk 24/7. Next, the profitroom suite offers many oportunities for your business. Thank to support team we have very good setup.
What do you dislike or think could be improved?
Design and visual of mailing - newsletter - it is very limited for us. More possibilities to writing notes in booking engine.
December 09, 2021
Profitroom Marketing Automation Review: Professional tool for professionals.
Manager SPA from Resorts in Mielno (Poland)
What do you like most?
Ease of use for the employee and the customer. Website transparency. A good tool that allows you to monitor the booking status, it allows you to mobilize the reception staff to ensure the course and compl...
What do you dislike or think could be improved?
At the level I use Profitroom tools, I have no objections and I will not search for them. Maybe a colleague who wants to meet my needs would say more, looking for solutions and methods, e.g. to implement ...
Pricing
Profitroom hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
Recent News & Content
Recent articles
Profitroom doesn’t have any recent coverage yet
Recent press releases
Resources & reports
Profitroom doesn’t have any free e-books or reports available
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General Manager from Bed & Breakfast & Inns
Good IT support. One of the best solutions for the hotel and apartment rental industry. I recommend it for online sales results.