Profitroom Marketing Automation
4.7 (253 REVIEWS)
Kamil, Magdalena, Tomasz + 41 more experts recommend Profitroom
Read RecommendationsProfitroom Marketing Automation
Ranked 1 (out of 60) in Hotel CRM & Email Marketing
Hoteliers voted Profitroom as the #2 Hotel CRM & Email Marketing provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThe right connections at the right time
94% recommended by 460 hotels
Dream Hotels, Sun International, The Robert Parker Collection & 457 others
Ratings Summary
Recommended by
Achievements
This vendor's trending score is rising, Profitroom Marketing Automation is the #3 most trending product in the Hotel CRM & Email Marketing category (out of 60) and the #62 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreProfitroom has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Profitroom as the #2 Hotel CRM & Email Marketing provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Capabilities
Automated guest database management
Features
Marketing Automation
Template Builder
Guest Profiles
Segmentation
Privacy & Compliance
Data Management
Feedback & Surveys
Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Success Stories
Hotel Panorama: How the direct booking revenue was raised by 60% in just one year
(Slovakia)
Resort Svatá Kateřina: How Personalised Offers increase revenue and reduce costs
(Czech Republic)
How St Michael’s Resort is simplifying hotel reservations. Keen to simplify your booking process and drive revenue for your hotel? Profitroom partnered with St Michael’s - a luxury resort located in Cornwall - to help streamline their online hotel reservations process, resulting in an overall online direct sales increase of more than 50%. Here’s how St Michael’s Resort continues to benefit from Profitroom’s technology:
(United Kingdom)
A view from the ocean: Profitroom strikes again!
Cape Town (South Africa)
Boosting direct online revenue at super speed
(United Kingdom)
Offering truly personalised guest communications and unique stay experiences.
Lympne (United Kingdom)
Zamek Ryn achieves 82% direct sales and over 4300 stay proposals sent per year. Discover their secret to effectiveness.
Ryn (Poland)
Cukrownia Żnin - How to Attract Direct MICE and Individual Guests?
Żnin (Poland)
Podklasztorze - 87% direct share in 2023 - an unexpected result in an unconventional location!
Sulejów (Poland)
84% direct share in a non-obvious tourist location
Sulęcin (Poland)
How to build the strength of a hotel group through supporting tools for direct booking?
Grzybowo (Poland)
Blending the art of doing nothing and doing everything
Gwithian (United Kingdom)
References
"We love the user experience this booking engine gives our guests and since moving to Profitroom we have seen a large increase in online bookings via our website. The support we receive; from setting up new offers and room types to quick calls for guidance and best practice is fantastic – I would 100% recommend Profitroom."
"We started cooperation with Profitroom in February 2018 and from the very beginning, we are very pleased with the course of cooperation and the comprehensive nature of the solutions provided. We have a website created by Profitroom and tools facilitating the daily work of the hotel like Profitroom Booking Engine and Profitroom Channel Manager. Thanks to a wide range of products and services, Profitroom is able to meet the needs of every facility. In our case, all the implemented solutions allowed, among other things, to increase the number of direct bookings by 11%. In addition, the company’s great asset is substantive expert support and technical support with very fast response times. According to the above, we are happy to recommend Profitroom as a worthy Business Partner."
"We started cooperation with Profitroom in 2010 in the field of providing tools and services for website operation and the operation of the booking system. We use Profitroom Booking Engine, Profitroom Channel Manager, and positioning services (SEO). In July 2018, the next version of the website was launched, which met our expectations and presents our brand in a professional way.The design is characterized by attractive design and modern technology. We value long-term cooperation. We recommend Profitroom as a Business Partner"
"Smart Hotel has been cooperating with Profitroom since 2017. Advised by them and implemented solutions, such as Booking Engine and Channel Manager, significantly increased the number of direct reservations in our facilities, as well as allowed to expand the sales range of our services. The functionality of the systems implemented by Profitroom allowed for more effective price management and better control. The solutions and technologies proposed and delivered fully meet our expectations both in terms of quality and functionality. Implementation of the planned implementation schedule of individual solutions was carried out in a professional and timely manner"
"Profitroom Booking Engine system in comparison with its predecessor significantly raised the conversion and made our work easier. Thanks to proven Profitroom solutions, we can fully show the potential of our facility and effectively encourage guests to use our services. I recommend Profitroom as a reliable and committed Partner"
"We would like to recommend Profitroom software as one of the best solutions available to automate the work of the reception and sales department in the hotel industry. We have been using Profitroom CRM for 1.5 years. During this time, we have significantly improved the process of offering and handling telephone and e-mail inquiries at our hotel. Since the implementation of Profitroom CRM, the response time to the query for the valuation of the stay has been shortened by more than a half. Thanks to Profitroom CRM, we also minimized the possibility of mistakes when creating a residence calculation. The system is very intuitive, fast and enables active sales, starting from the first contact, through sending an offer, to the automated system of sending reminders, the so-called „follow-ups”, ending. In addition, the entire inquiry service process takes place in one place, which allows many users to keep track of its progress. We are convinced that each of the objects that receive many inquiries about the valuation of the stay by phone or email will take full advantage of the Profitroom CRM"
Featured Customers
Popularity by Segment
Size
10 | X-Small (1-9 room)
60 | Small (10-24 room)
182 | Medium (25-74 room)
214 | Large (75-199 room)
83 | X-Large (200+ room)
Country
436 | Poland
33 | Czech Republic
22 | Mexico
21 | South Africa
20 | Slovakia
18 | United Kingdom
15 | Germany
10 | Colombia
7 | Spain
3 | Finland
3 | Costa Rica
2 | Slovenia
2 | Romania
2 | Greece
2 | Cyprus
2 | Norway
2 | Italy
2 | Turkey
1 | Namibia
1 | Tanzania
1 | Morocco
1 | Switzerland
1 | Panama
1 | United States of America
1 | Philippines
1 | Ghana
1 | Indonesia
Type
203 | Resorts
165 | Luxury Hotels
102 | Boutiques
88 | City Center Hotels
71 | Bed & Breakfast & Inns
48 | Extended Stay & Serviced Apartments
47 | Hostels
33 | Branded Hotels
33 | Airport/Conference Hotels
23 | RV Parks & Campgrounds
15 | Vacation Rentals & Villas
5 | Casinos
5 | Limited Service & Budget Hotels
1 | Motels
Region
545 | Europe
25 | Africa
23 | North America
14 | South America
2 | Asia Pacific
2 | Middle East
Category
483 | Booking Engine
341 | Channel Managers
253 | Hotel CRM & Email Marketing
240 | Website Design
40 | Digital Marketing Agencies
More Products by Profitroom
Hotelier Rating
Full professionalism!
Sales & Marketing Manager from 100 to 199 room Resort in Dąbki (Poland)
Everything in one place.
Kierownik Recepcji from 50-74 room Limited Service & Budget Hotel in Wilkasy (Poland)
Exceeded my expectation
e-commerce manager from 100 to 199 room Resort in Wierchomla Mała (Poland)
It was a good decision to start cooperation with Profitroom
Dyrektor Hotelu from 100 to 199 room Bed & Breakfast & Inn in Świnoujście (Poland)
#website#crm
Sales & Marketing Manager from 200 to 499 room in Nałęczów (Poland)
PROFITROOM - comprehensive reservation service
Marketing Specialist from 200 to 499 room in Kołobrzeg (Poland)
Here we are
recepcjonistka from 200 to 499 room Resort in Kołobrzeg (Poland)
Hotel CRM
Revenue Manager from 200 to 499 room Boutique in Gdańsk (Poland)
Great tech that help to develop business for hotel
Reservation and Revenue Manager from 100 to 199 room Boutique in Sopot (Poland)
For me the best! :)
Superwisor zmiany Recepcji from 75-99 room Bed & Breakfast & Inn in Radziejowice-Parcel (Poland)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Profitroom provides hoteliers with excellent technology-based solutions and a wide variety of software that automates many core processes at hotels and significantly increases their direct bookings, improves the quality of account management and builds stronger genuine image of hotels by using high-quality marketing strategies and advanced modern websites. Thanks to the two-way interface integration between Profitroom Channel Manager and proRMS of Qualpro we can offer our mutual clients fast and precise recommendations of rates and availability that are easily distributied to all necessary channels.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
Profitroom has a unique approach of creating marketing content for hoteliers. It is always tailor-made for hotels and this results in high conversion and great stories of success of their hotels (which are in many cases our mutual clients, so I can have this feedback directly from them). Profitroom's technology solutions are focused on their clients real needs and strongly oriented on solving their actual problems very efficiently. For instance, their CRM together with marketing automation is a powerful machine to increase the number of direct bookings. You can really feel this "hospitality know-how" looking at the practical design of their products.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
If you are a hotelier considering using Profitroom's solutions, you should definitely arrange a meeting with the company's representative, so that you can briefly describe your problems or goals (whether they are connected to any marketing difficulties or lack of automization or just a potential improving your indicators). With their range of effective products, high-quality solutions and their honest approach to find the best alternative for hoteliers, such a meeting can be a value for you in many directions.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Posts
Profitroom
2 months ago
Hotel Panorama: How the direct booking revenue was raised by 60% in just one year
Profitroom
2 months ago
Resort Svatá Kateřina: How Personalised Offers increase revenue and reduce costs
Profitroom
2 months ago
How St Michael’s Resort is simplifying hotel reservations. Keen to simplify your booking process and drive revenue for your hotel? Profitroom partnered with St Michael’s - a luxury resort located in Cornwall - to help streamline their online hotel reservations process, resulting in an overall online direct sales increase of more than 50%. Here’s how St Michael’s Resort continues to benefit from Profitroom’s technology:
Profitroom
2 months ago
A view from the ocean: Profitroom strikes again!
Profitroom
2 months ago
Boosting direct online revenue at super speed
Profitroom
2 months ago
Offering truly personalised guest communications and unique stay experiences.
Profitroom
3 months ago
Zamek Ryn achieves 82% direct sales and over 4300 stay proposals sent per year. Discover their secret to effectiveness.
Profitroom
3 months ago
Cukrownia Żnin - How to Attract Direct MICE and Individual Guests?
Profitroom
3 months ago
Podklasztorze - 87% direct share in 2023 - an unexpected result in an unconventional location!
Profitroom
3 months ago
84% direct share in a non-obvious tourist location
Profitroom
3 months ago
How to build the strength of a hotel group through supporting tools for direct booking?
Profitroom
3 months ago
Blending the art of doing nothing and doing everything
Profitroom
3 years ago
Improving Direct Bookings in the Wake of COVID-19
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Profitroom has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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