Ratings Snapshot
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Ranked #2 out of 58 in Hotel CRM & Email Marketing
Profitroom has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
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Resorts 69 verified reviews95%
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Luxury Hotels 50 verified reviews94%
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Boutiques 28 verified reviews96%
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City Center Hotels 27 verified reviews97%
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Bed & Breakfast & Inns 24 verified reviews95%
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Extended Stay & Serviced Apartments 17 verified reviews98%
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RV Parks & Campgrounds 12 verified reviews93%
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Airport/Conference Hotels 11 verified reviews96%
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Branded Hotels 7 verified reviews89%
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Hostels 7 verified reviews96%
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Vacation Rentals & Villas 4 verified reviews83%
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Limited Service & Budget Hotels 2 verified reviews100%
Profitroom Marketing Automation Overview
Profitroom Marketing Automation Overview
We’ve built a marketing automation system with unique CRM functionalities that gives you access to powerful data-driven insights in order to drive revenue, grow guest engagement, nurture long-term relations and support your direct booking strategy. This easy-to-use tool enables you to effortlessly maintain contact with guests by segmenting and automating relevant offers and content.
About Profitroom View website
Founded in 2007 | Headquarters in Poland | 150 employeesRapid increase of your profits. Guaranteed! Profitroom is the leading provider of SaaS technology and hotel marketing services for hotels and apartments. We ar...
Other Products by Profitroom
Integrates with
- Property Management Systems
- Hotel Management Software
- Channel Managers
What customers love about Profitroom Marketing Automation
General Manager
A huge advantage of cooperation with Profitroom is the development of direct sales and the unification of sales prices in all OTA channels.
Director of Sales and Marketing
We use every single service/tool provided by Profitroom. We appreciate especially the ease of use and most importantly that Profitroom helps us generate revenue which is constantly growing. In all aspects, we can count o...
Head of Sales & Marketing
- cooperation with Profitroom moves our business from XX to XXI century! - employees with huge knowledge - patient and understanding employees - a lot of ID's to implementation
Expert Q&A and Partner Recommendations
What does this product or service do well?
Profitroom are quick at responding, great at providing support, always developing new features and have enhanced direct bookings over OTA. I had a great experience since day 1, with great communication and great support. I highly recommend these company , overall the experience was very positive
by Łukasz Wojciechowski (TrustMate) on November 21, 2022
See more answers (33)Showing all answers to: "What does this product or service do well?"
November 25, 2022, Pavlina has seen a demo of the
Profitroom is the highest-converting booking engine on the market. It offers an intuitive tool which enables guests to easily book their stays online but not just that, it's also a powerful marketing automation tool, advanced channel manager and website builde...
November 25, 2022, Jacek has tried the
The system is easy to use for both hoteliers and guests. . All tools and solutions provided by Profitroom are at a very high level. No problems throughout this period. Great support and continuous development of tools, improvement of performance, optimization ...
November 24, 2022, Bartosz has tried the
The system is easy to use for both hoteliers and guests. By choosing our technology, you gain a tool that converts the request for a stay not only from the website, but also from e-mail and phone inquiries. In addition, you gain strong support from experts who...
November 18, 2022, Monika heard from clients about the
Hotels in Poland are eager to use the Profitroom solutions. This product accelerate profitability for hotels with innovative technology designed to deliver an unrivalled guest-centric experience, driving more total revenue.
November 18, 2022, Michał has tried the
All tools, solutions provided by Profitroom company are on very high level. I work with the company over 15 years. No problems for all this period. Great suport and continuous development of the tools, improvement of efficiency, optimization make it the best t...
November 18, 2022, Daniel has tried the
We experienced that all the products are seamlessly incorporated into a bundle which gives the great overall experience for the users managing the tools but as well for the end guest which is facing the products which engaging with the hotel property equipped ...
November 15, 2022, Dariusz has tried the
The products are well designed, reliable, fast and useful. They are easy to use and solve real problems. Technical support is available and very helpful. Simply great products. I definitely recommend them.
November 09, 2022, Magdalena heard from clients about the
Profitroom offers a wide range of solutions to maximize the revenue potential of the hotel. All offered tools significantly improve operational processes. The friendly interface allows for efficient communication of our systems.
September 14, 2022, Kamil has tried the
Profitroom provides hoteliers with excellent technology-based solutions and a wide variety of software that automates many core processes at hotels and significantly increases their direct bookings, improves the quality of account management and builds stronge...
September 14, 2022, Tiago heard from clients about the
Profitroom has an amazing all-in-one solution for hoteliers that are looking to increase their direct bookings. HiJiffy is fully integrated with their booking engines and we always received great feedback from the clients we have in common.
September 02, 2022, Karolina regularly uses the
I recommend working with Profitroom. They are real experts in their industry who know how to develop their product. In addition, communication is at the highest level which we appreciate very much when working with our partners.
August 24, 2022, Weronika has seen a demo of the
Great team and great products! If you work in hospitality, Profitroom, as the team of the best specialists, knows what you need and for sure their products will live up to even the greatest expectations.
November 23, 2021, Lloyd heard from clients about the
It makes a huge difference in driving direct bookings and increasing revenue for our hotel clients. Thanks to innovative marketing and retargeting techniques, Profitroom's services help to attract hotels' key guest demographics, while also ensuring that when g...
October 18, 2021, Lukasz has tried the
Profitroom products are always very well refined in terms of programming and design. Their solutions are innovative and forward-looking. We use their Channel Manager product very intensively, and the partnership approach of the company allows us to work well w...
October 20, 2021, Anna heard from clients about the
Profitroom products are focused on the profits of hoteliers. They provide modern technology and comprehensive services that automate sales processes and increase revenues. They simplify procedures, work and reporting - in a word, the everyday life of a hotelie...
September 28, 2021, Adam regularly uses the
Profitroom tools are useful for hoteliers, each of them has its own separate value. CRM, Channel Manager, Booking Engine, Website. have worked on the above-mentioned tools and still use them and can fully recommend them
September 24, 2021, Piotr occassionaly uses the
Profitroom offers produtcs perfectly tailored to hoteliers needs. Working with every Profitroom`s product I must say they meet specific non-standard industry expectations what make them really useful. And last but not least Profitroom has great customer servic...
September 22, 2020, Theresa has tried the
At Revenue Resolutions we find Profitroom to be very well rounded product and very user friendly, with an exceptional focus on increasing direct sales. The Booking Engine in particular is great not just driving direct bookings, but also ancillary spend.
November 23, 2020, marta has seen a demo of the
All the above mentioned products are extremely helpful. There are couple of flaws, but the advantages definitely prevail them. The products make everyday work way easier and more efficient in hotels. Absolutely great solutions.
November 23, 2020, Agata regularly uses the
Profitroom service is always helpful and professional. They react immediately for client's any need. They are open for the client's suggestions, to build product which corresponds with client's expectations. Their flexibility is priceless.
November 20, 2020, Blanka heard from clients about the
Profitroom through their products provide wide possibilities of anylzing the hotel data and thanks to that building strong guest experience. Modules compatible with other programs are easy to implement.
November 20, 2020, Miłosz occassionaly uses the
I'm a huge fan of well done integrations. All Profitroom products are "talking" the same language in order to fulfill hoteliers selling, marketing and comunication and operational needs in scope of 360 degrees. Espetially when we consider independent hotels, o...
November 03, 2020, Grzegorz heard from clients about the
We cooperate with Profitroom for quite a while now (and on many levels/products) and by this fact I can say that they are the most competent people in hotel software industry I have ever met. We did several projects together and never had ANY glitch between u...
October 27, 2020, David regularly uses the
Great customer engagement with the CRM module, allowing for a higher conversion rates of any booking request. Use of the Booking Engine and Profitroom Suite is extremely intuitive and easy to get accustomed to.
October 22, 2020, Michał heard from clients about the
Profitroom is a group of amazing professionals very passionate about what they do. Every aspect of their offer, from engines and coding to marketing solutions is perfectly buttoned up. A clear vision of their clients success is what makes Profitroom special.
October 21, 2020, Jaroslava heard from clients about the
We chose Profitroom from all Booking Engines mainly for one basic reason and that is high conversion plus constant product development. From my point of view, it is still the best tool for direct bookings and the creation of packages is simple for hoteliers an...
October 20, 2020, Kristýna regularly uses the
Since the first moment, I have fell in love with all the above mentioned products. I have to say that there are couple of flaws, but the advantages definitely prevail them! I love how the products make easier and more efficient everyday work in hotels.
October 20, 2020, Alexandra regularly uses the
Nearly everything:) CRM - very good for individual clients - well organised, very helpful in the work of the front office team. Booking Engine - very simple to use and legible for the user. Easy to load rates and descriptions for emplyees. Nice final layout fo...
October 15, 2020, Jane heard from clients about the
The Profitroom suite of products have been designed with the differing needs of different hotels in mind. I have heard outstanding success stories especially from leisure focussed properties who have seen an increase in direct bookings from the 'right' kind of...
October 12, 2020, Felix regularly uses the
The different products in the Profitroom Suite are technologically advanced. integrated and are really very powerfull. The Webassistant works very well, quick to configure and with a clean design. The support is great!
October 13, 2020, Kirsty regularly uses the
The products and services have been designed with the audience in mind. They are particularly suited to leisure hotels and resorts around the world. The customer facing solutions enhance the guest journey, increasing conversions and revenue opportunities at ev...
September 29, 2020, George has seen a demo of the
ProfitRoom combine fantastic online booking engines with a really personalized approach to delivering high quality bespoke websites. The slick Booking engine offers a great experience to guests and delivers one of the highest conversion rate sin the industry.
September 29, 2020, George has seen a demo of the
ProfitRoom combine fantastic online booking engines with a really personalized approach to delivering high quality bespoke websites. The slick Booking engine offers a great experience to guests and delivers one of the highest conversion rate sin the industry.
What differentiates this product or service from the competition?
Profitroom was everything we needed (and more) when we decided to move away from a custom designed booking engine. It was important for us that the functionality and user experience could compete with the leading OTA's and that it was continuously being enhanced. We have been working with Profitroom...
by Łukasz Wojciechowski (TrustMate) on November 21, 2022
See more answers (33)Showing all answers to: "What differentiates this product or service from the competition?"
November 25, 2022, Pavlina has seen a demo of the
Profitroom is very intuitive and user-friendly. Hoteliers do not need to worry, the software is really easy to use, even across multiple properties. Apart from that, the product is developed constantly and the team offers e-learning modules - all free of charg...
November 25, 2022, Jacek has tried the
Focusing on the area of profitroom specialization (recreational and holiday properties) allows the team to really understand the needs and wishes of their clients! I had the pleasure of participating in the Hotel Marketing Conference organized by Profitroom. T...
November 24, 2022, Bartosz has tried the
I would say that they stand out the most with professional service, they always help when you call, and that's what is expected from a business partner. their products are really very refined and I believe that they are at the highest world level
November 18, 2022, Monika heard from clients about the
The product is differentiates by incredible professionalism and sensational contacts with the hotel industry. Phenomenal technology, beautiful and functional websites, employees always willing to help.
November 18, 2022, Michał has tried the
Far more advanced, better UX and performance. All tools in one place. One panel to manage all sales processes, combined with CRM with the support of advertising specialists, create a comprehensive solution for a hotel facility.
November 18, 2022, Daniel has tried the
The ease of use if one of the key differentiator, and ability to proceed very quickly the transactions with the guests as well as from the back end side manage the contact with the guest in a quick and efficient way
November 15, 2022, Dariusz has tried the
The products are well thought out and designed. They have a convenient interface, are reliable and easy to use. They allow you to save working time and provide many analytical possibilities. It is worth mentioning the great helpdesk.
November 09, 2022, Magdalena heard from clients about the
Comprehensive solutions to improve the operation of hotels. Hoteliers support and a partnership approach. Additional functionalities such as vouchers or online payments. I appreciate cooperation with the ProfitRoom team and recommend the company as a reliable ...
September 14, 2022, Kamil has tried the
Profitroom has a unique approach of creating marketing content for hoteliers. It is always tailor-made for hotels and this results in high conversion and great stories of success of their hotels (which are in many cases our mutual clients, so I can have this f...
September 14, 2022, Tiago heard from clients about the
Profitroom differentiates from others by having multiple products and where you only need to talk with 1 provider. Having solutions like their booking engine but additionally their marketing automation tool.
September 02, 2022, Karolina regularly uses the
Each of the Profitroom products meets a different need, so if you have them all - you don't need much more to make your work effective. Additionally, marketing automation for hotels is a real novelty on the market!
August 24, 2022, Weronika has seen a demo of the
Profitroom is the eminent brand when it comes to hospitality industry. Long years of experience and working with excellent hotels offering to them their products have contributed to an excellent knowledge of the hotel market. What's more, the team is made up o...
November 23, 2021, Lloyd heard from clients about the
The booking engine in particular delivers fantastic conversion thanks to its streamlined process, which also provides all the necessary information up front, as well as providing lots of upsell opportunities and package options to maximise revenue from each gu...
October 18, 2021, Lukasz has tried the
Profitroom solutions are compatible with each other, which gives great opportunities for their expansion depending on the needs and scale. Well organized support. The company's solutions always try to exceed the expectations of Hotels and the industry.
October 20, 2021, Anna heard from clients about the
The offered products are always one step ahead of the entrepreneur's needs. All undertaken actions meet the expectations of the entrepreneur. Profitroom is primarily competent, friendly, open-minded people who support the industry with full commitment at every...
September 28, 2021, Adam regularly uses the
Profitroom tools are distinguished by high quality of service and quick response both by telephone and on-line. Channel manager, Website, CRM, Booking Engine are being modernized and are developmental in them.
September 24, 2021, Piotr occassionaly uses the
First of all Profitroom offers newest technology solutions what is really important when digital world speed up faster and faster. They updates their software constantly so every their customer can be sure he gest the best quality of product.
September 22, 2020, Theresa has tried the
Profitrooms offering is different in that it is focused on direct bookings and the ancillary revenue. The system is very easy to understand and work with. The support if structured and Profitrooms offer online support training modules that are brief and to the...
November 23, 2020, marta has seen a demo of the
Profitroom CRM - definitely the advancement. Booking Engine - intuitiveness. As far as websites are concerned - modernity, clarity. Profitroom Channel Manager - massive facilitation. Profitroom Payments - comprehensiveness. Profitroom Digital - all in one.
November 23, 2020, Agata regularly uses the
Profitroom's website is very intuitive, and built according to the client's needs. Data base available on the Profitrooms products is helpful in each hotel's department, and allow to build the sustainable development on each level.
November 20, 2020, Blanka heard from clients about the
holistic approach to hotel functioning is the key difference. They provide not only products and services but also care about their clients to widen their competence and knowledge. They are the organizer of well know annual HMC conference wchich gives a lot o...
November 20, 2020, Miłosz occassionaly uses the
I know the company since it exist, and I observed, and further also I was using services as customer (previously I was a hotel GM). There is only one thing necessary to be mentioned in this case - listening.
November 03, 2020, Grzegorz heard from clients about the
Profitroom CRM - advancement. Profitroom Booking Engine - intuitiveness. Profitroom Websites - modernity. Profitroom Channel Manager - huge facilitation. Profitroom Payments - comprehensiveness. Profitroom Digital - all in one.
October 27, 2020, David regularly uses the
The fact that there are hardly any upfront fees for the use of the booking engine is a very interesting aspect for any hotelier, as commission on bookings can easily be build in the cost of any reservation this way. The fact that the booking engine offers almo...
October 22, 2020, Michał heard from clients about the
I had the pleasure to participate in Hotel Marketing Conference hosted by Profitroom. The event was an amazing experience, which network all the hotel management society and shows trends, techniques and solutions in the hotel industry.
October 21, 2020, Jaroslava heard from clients about the
Focusing on the segment of wellness and leisure hotels that need more comprehensive solutions. Simplified administration of all individual procedures and easy administration. And very important is the local speaking service of the client with market knowledge ...
October 20, 2020, Kristýna regularly uses the
Great support and its functionalities. When speaking for example about Booking Engine, I love the design, which is in my opinion unique and outstanding and its functionalities make it easy for both hoteliers and their guests.
October 20, 2020, Alexandra regularly uses the
Websites - are constructed by professionals that are focused only on the hotel industry, therefore the team of experts understand exactly the needs of the hotelier and the client. Generally the srevice team is local (Poland) therefore they are easy to acess by...
October 15, 2020, Jane heard from clients about the
The focus on Profitroom's area of expertise (leisure and resort properties) enables the team to truly understand their clients' needs and wishes. The team in the UK (who I know best) are knowledgeable on both hospitality and technology - a perfect combination!...
October 12, 2020, Felix regularly uses the
It's very friendly user, the dashboard is very intuitive and very easy to manage.your web and configure the channel manager. You can rapidly configure your Booking Engine and design/configure your Web. Muy recomendable!
October 13, 2020, Kirsty regularly uses the
The biggest differentiator is their ability to understand the customer journey online and the clever conversion-led tools and CRM which help to personalise guest communications, reduce booking abandonment rates and increase bookings. All of the suite of produc...
September 29, 2020, George has seen a demo of the
ProfitRoom, as the name suggest, keeps the Hotels revenue and profit maximization as the centre of everything they do. The full suite of producst means that Hoteliers can also have provide who gives end-to-end solution for their digital presence - continuousl...
September 29, 2020, George has seen a demo of the
ProfitRoom, as the name suggest, keeps the Hotels revenue and profit maximization as the centre of everything they do. The full suite of producst means that Hoteliers can also have provide who gives end-to-end solution for their digital presence - continuousl...
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Profitrooms are quick at responding, great at providing support, always developing new features and have enhanced direct bookings over OTA. I had a great experience since day 1, with great communication and great support.
by Łukasz Wojciechowski (TrustMate) on November 21, 2022
See more answers (33)Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
November 25, 2022, Pavlina has seen a demo of the
Personally I think that Profitroom is a smart choice for any hotelier who is looking for high-quality and understandable software. This system can bring an increase in the total value of direct bookings and as it is really easy to learn to work with it, so it ...
November 25, 2022, Jacek has tried the
If you want to learn more about your business and gain insight into how it works, who your customers are and how to reach them better, just choose Profitroom products. Don't hesitate. It's not a cost, it's an investment.
November 24, 2022, Bartosz has tried the
it is the largest company of this type on our market with the most extensive base of employees, so I recommend cooperation, they are always able to send someone to you and help besides, they have the greatest experience, especially on our market
November 18, 2022, Monika heard from clients about the
The Profitroom company meets the expectations of hoteliers. The tools are extremely easy to use. Our customers who use these tools are very satisfied. A trustworthy partner in hospitality business.
November 18, 2022, Michał has tried the
One environment for managing the website, sales, booking system, channel manager, crm - all in one place - the perfect solution. Permanent development of systems gives us the confidence to have software adapted to the current requirements.
November 18, 2022, Daniel has tried the
Please setup your expectations at the beginning regarding the product, and decide how you will be managing the connection, because the product can highly leverage your experience toward the guest when you have a basic PMS, but can as well work as a extensibili...
November 15, 2022, Dariusz has tried the
If you are looking for a reliable supplier, a company that will solve many of your problems, Profitroom is a solid and great partner. It has many years of experience in the industry, proven effectiveness and hundreds of clients.
November 09, 2022, Magdalena heard from clients about the
If you are a hotelier, make an appointment to discuss the needs and functionalities necessary for your facility. Thanks to the presentation of the offered solutions, you will find out how you can improve the hotel work.
September 14, 2022, Kamil has tried the
If you are a hotelier considering using Profitroom's solutions, you should definitely arrange a meeting with the company's representative, so that you can briefly describe your problems or goals (whether they are connected to any marketing difficulties or lack...
General Manager
Good IT support. One of the best solutions for the hotel and apartment rental industry. I recommend it for online sales results.