Profitroom Marketing Automation

4.7 (303 REVIEWS)

HT Score icon
HT Score  
97 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Alasdair Fawcett Hennie Bellamy Michael Reuter Tomasz Kałuża Xavier Lawrence Monika Drzewiecka

Alasdair, Hennie, Michael + 44 more experts recommend Profitroom

Read Recommendations
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Profitroom Marketing Automation

Ranked 4 (out of 76) in Hotel CRM & Email Marketing

2026 Finalist HotelTechAwards

Hoteliers voted Profitroom as the #2 Hotel CRM & Email Marketing provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

The right connections at the right time

User avatar image User avatar image User avatar image

Bell avatar Bell - AI powered product analyst

I analyzed all of Profitroom’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Profitroom's hotel CRM and email marketing tools deliver a comprehensive solution that can significantly boost direct bookings and increase revenue for hotels. With features like guest profiling, segmentation, and personalization, Profitroom enhances guest experiences and fosters loyalty. Its booking engine and upselling tools are key for optimizing revenue, while integrated CRM capabilities streamline operations and offer insightful analytics to drive informed decisions. Users highlight its effective upsell features and email marketing capabilities, although some note room for improvement in reporting and integration with third-party systems.

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Dream Hotels, Sun International, The Robert Parker Collection & 556 others

Read their reviews

Partners say

Industry experts recommend Profitroom for its superior conversion rates, combining an intuitive booking engine with advanced features like marketing automation and channel management, all in a unified platform. Unique insights highlight its refined web design, especially appreciated by Polish hotels, and constant product evolution. Critical feedback mentions the occasional flaws, but the overall advantages significantly outweigh them, making it a top choice for hoteliers.

Hennie Bellamy Michael Reuter Tomasz Kałuża

Hennie, Michael, Tomasz and 34 others

Read their recommendations

What Types of Hotels Profitroom is Popular For

Size

15 | X-Small (1-9 room)

226 | Small (10-49 room)

176 | Mid-Sized (50-99 room)

313 | Large (100-499 room)

25 | X-Large (500+ room)

Country

476 | Poland

50 | South Africa

35 | Czech Republic

35 | United Kingdom

23 | Mexico

22 | Slovakia

19 | Germany

11 | Spain

11 | Colombia

10 | United States

8 | India

8 | Finland

5 | Italy

3 | Costa Rica

3 | Turkey

3 | Norway

3 | United Arab Emirates

3 | Iceland

3 | Sri Lanka

3 | Ireland

2 | Canada

2 | Egypt

2 | Romania

2 | Cyprus

2 | Philippines

1 | Bahamas

1 | Panama

1 | Morocco

1 | Kenya

1 | Nigeria

1 | Estonia

1 | Nepal

1 | Namibia

1 | Indonesia

1 | Portugal

1 | Bulgaria

1 | Vietnam

1 | Brazil

1 | Korea, South

1 | Slovenia

1 | New Zealand

1 | Switzerland

Type

344 | Resorts

294 | Boutique Hotels

294 | Luxury Hotels

245 | Bed & Breakfast & Inns

193 | Airport/Conference Hotels

189 | City Center Hotels

168 | Branded Hotels

163 | Limited Service & Budget Hotels

107 | Extended Stay & Serviced Apartments

60 | Hostels

29 | Vacation Rentals & Villas

27 | RV Parks & Campgrounds

12 | Casinos

3 | Motels

Region

629 | Europe

54 | Africa

35 | North America

17 | Asia Pacific

16 | South America

8 | Middle East

1 | Oceania

1 | Central America

Category

617 | Booking Engine

397 | Channel Managers

303 | Hotel CRM & Email Marketing

287 | Website Design

73 | Digital Marketing Agencies

53 | Hotel Reservations Software

Profitroom Rankings

Hotel Tech Report rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best Hotel CRM & Email Marketing for Mid-sized Hotels
#1 of 22
Best Hotel CRM & Email Marketing for RV Parks & Campgrounds
#1 of 2
Best Hotel CRM & Email Marketing for Extended Stay & Serviced Apartments
#1 of 9

Profitroom Hotel CRM & Email Marketing Rankings

By size
Best Hotel CRM & Email Marketing for Small Hotels 96% recommended by 69 Small hotels
#2 of 12
Profitroom is a top Hotel CRM & Email Marketing pick among small hotels on HotelTechReport for its ability to automate tailored offers that quickly reach guests, boosting direct bookings. Hoteliers appreciate that "before the call ends, the prospect already has an offer in his inbox," facilitating effective communication and conversions.
Best Hotel CRM & Email Marketing for Mid-sized Hotels 94% recommended by 168 Mid-sized hotels
#1 of 22
Profitroom is a top Hotel CRM & Email Marketing pick among mid-sized hotels on HotelTechReport, valued for its effective email marketing campaigns that allow users to create and send offers quickly, boosting direct bookings. Hoteliers appreciate that offers can be prepared in seconds, enhancing communication with guests.
Best Hotel CRM & Email Marketing for Large Hotels 93% recommended by 40 Large hotels
#3 of 15
Profitroom is a top Hotel CRM & Email Marketing pick among large hoteliers on HotelTechReport, valued for its ability to quickly generate tailored stay proposals and streamline direct bookings. One user highlighted, "sending an offer takes a few moments," showcasing how it enhances operational efficiency.
Best Hotel CRM & Email Marketing for Enterprise Hotels 96% recommended by 7 Enterprise hotels
#5 of 8
Profitroom is a top Hotel CRM & Email Marketing pick among large hotels on HotelTechReport, thanks to its integrated ecosystem that enhances direct sales and guest communication. Hoteliers value the CRM's ability to segment guests based on behavior and preferences, leading to "timely, relevant and automated campaigns" that boost engagement and bookings.
By type
Best Hotel CRM & Email Marketing for Resorts 94% recommended by 148 Resorts hotels
#1 of 19
Profitroom is a top Hotel CRM & Email Marketing pick among resorts on HotelTechReport, praised for its ability to quickly generate and send personalized stay offers, effectively streamlining communication with guests. This efficiency supports a tangible increase in direct bookings, with one user noting a rise from 25% to 40% within six months.
Best Hotel CRM & Email Marketing for City Center Hotels 93% recommended by 68 City Center Hotels hotels
#1 of 18
Profitroom is a top Hotel CRM & Email Marketing pick among city-center hotels on HotelTechReport, as it offers a quick way to create personalized stay offers, which enhances direct bookings and reduces OTA commissions. Hoteliers highlight its ability to “offer without the need for independent calculation,” making marketing straightforward and effective.
Best Hotel CRM & Email Marketing for Boutique Hotels 95% recommended by 124 Boutique Hotels hotels
#1 of 20
Profitroom is a top Hotel CRM & Email Marketing pick among boutique hotels on HotelTechReport, notable for its ability to send tailored offers in less than one minute, enhancing direct bookings and guest engagement. This efficiency allows hotel staff to focus more on guest relations rather than tedious administrative tasks.
Best Hotel CRM & Email Marketing for Bed & Breakfast & Inns 96% recommended by 91 Bed & Breakfast & Inns hotels
#1 of 19
Profitroom is a top Hotel CRM & Email Marketing pick among Bed-N-Breakfasts on HotelTechReport, recognized for its Booking Engine's ability to send customized stay proposals in under one minute, driving direct bookings and increasing revenue. Hoteliers appreciate that offers "look professional," enhancing guest engagement and loyalty.
Best Hotel CRM & Email Marketing for Extended Stay & Serviced Apartments 94% recommended by 42 Extended Stay & Serviced Apartments hotels
#1 of 9
Profitroom is a top Hotel CRM & Email Marketing pick among Extended-Stay-Serviced-Apartments on HotelTechReport, recognized for its ability to boost direct bookings from 25% to 40% in just six months, making offer creation and promotions notably easier.
Best Hotel CRM & Email Marketing for RV Parks & Campgrounds 94% recommended by 12 RV Parks & Campgrounds hotels
#1 of 2
Profitroom is a top Hotel CRM & Email Marketing pick among Rv-Parks-Campgrounds on HotelTechReport, valued for its tools that facilitate employee communication with potential guests, which helps increase sales opportunities. Hoteliers appreciate the system's flexibility, allowing for quick offer adjustments and client outreach.
Best Hotel CRM & Email Marketing for Hostels 97% recommended by 29 Hostels hotels
#2 of 8
Profitroom is a top Hotel CRM & Email Marketing pick among hostels on HotelTechReport for its ability to create custom promotional offers swiftly, allowing operators to directly link campaigns to the booking engine, which boosts conversion rates and enhances guest engagement.
Best Hotel CRM & Email Marketing for Airport/Conference Hotels 96% recommended by 72 Airport/Conference Hotels hotels
#2 of 18
Profitroom is a top Hotel CRM & Email Marketing pick among conference venues on HotelTechReport, enabling hotels to quickly prepare and send tailored offers through its intuitive CRM, significantly enhancing direct booking opportunities. Users appreciate the system's ability to manage promotional campaigns effectively, which boosts revenue and guest engagement.
Best Hotel CRM & Email Marketing for Limited Service & Budget Hotels 96% recommended by 55 Limited Service & Budget Hotels hotels
#2 of 15
Profitroom is a top Hotel CRM & Email Marketing pick among limited-service budget hotels on HotelTechReport because its CRM system allows for fast, professional guest offers, enabling hotels to respond quickly and improve direct bookings.
Best Hotel CRM & Email Marketing for Luxury Hotels 95% recommended by 120 Luxury Hotels hotels
#2 of 20
Profitroom is a top Hotel CRM & Email Marketing pick among luxury hotels on HotelTechReport, praised for its ability to send customized stay proposals, significantly improving conversion rates and enhancing guest engagement. This seamless integration fosters a personalized guest journey, essential for driving direct bookings.
Best Hotel CRM & Email Marketing for Other 95% recommended by 38 Other hotels
#3 of 12
Profitroom is a top Hotel CRM & Email Marketing pick among other hotels on HotelTechReport because its proposal functionality allows instant quotations, maximizing conversion rates for confirmed bookings. Hoteliers appreciate the system's continuous support and the focus on increasing direct revenue.
Best Hotel CRM & Email Marketing for Branded Hotels 96% recommended by 58 Branded Hotels hotels
#3 of 20
Profitroom is a top Hotel CRM & Email Marketing pick among branded hotels on HotelTechReport for its CRM panel that enables quick response to guest inquiries, allowing offers to be presented in under a minute. This capability significantly enhances booking conversion rates.
Best Hotel CRM & Email Marketing for Vacation Rentals & Villas 85% recommended by 6 Vacation Rentals & Villas hotels
#4 of 7
Profitroom is a top Hotel CRM & Email Marketing pick among Vacation-Rentals-Villas on HotelTechReport, praised for its booking engine that simplifies presenting tailored stay offers and speeds up the booking process, making work easier for reception teams.
By region
Best Hotel CRM & Email Marketing for hotels in Africa 92% recommended by 15 hotels in Africa
#1 of 2
Profitroom is a top Hotel CRM & Email Marketing pick among mid-sized hotels in Africa on HotelTechReport, recognized for its automated email functionalities that boost booking conversions. Hoteliers appreciate that it "sends automated emails and reminders," which helps maximize confirmed bookings and aligns with their revenue goals.
Best Hotel CRM & Email Marketing for hotels in Europe 95% recommended by 262 hotels in Europe
#1 of 19
Profitroom is a top Hotel CRM & Email Marketing pick among Europe on HotelTechReport, praised for its ability to quickly create and send personalized offers within minutes, which significantly enhances direct bookings. Hoteliers appreciate that the CRM’s speed allows for efficient email communications, making guest engagement straightforward and timely.
Best Hotel CRM & Email Marketing for hotels in Asia Pacific 96% recommended by 5 hotels in Asia Pacific
#6 of 6
Profitroom is a top Hotel CRM & Email Marketing pick among Asia Pacific on HotelTechReport, as it effectively consolidates direct booking and distribution tools in one platform, helping hotels manage rates and availability more efficiently while supporting their direct booking strategy.
Best Hotel CRM & Email Marketing for hotels in North America 93% recommended by 15 hotels in North America
#4 of 12
Profitroom is a top Hotel CRM & Email Marketing pick among North America on HotelTechReport, praised for its easy upsell features that allow guests to select additional services and drive revenue, with one hotelier noting it helped boost direct bookings significantly.
By country
Best Hotel CRM & Email Marketing for hotels in South Africa 92% recommended by 15 hotels in South Africa
#1 of 1
Profitroom is a top Hotel CRM & Email Marketing pick among mid-sized hotels in South Africa on HotelTechReport, praised for its ability to send automated emails and reminders that "maximize our conversion of quotations into confirmed bookings." This focus on enhancing direct revenue is vital in the competitive hospitality market.
Best Hotel CRM & Email Marketing for hotels in Slovakia 100% recommended by 5 hotels in Slovakia
#1 of 1
Profitroom is a top Hotel CRM & Email Marketing pick among hotels in Slovakia on HotelTechReport, praised for its "personal approach" during onboarding and strong customer support that simplifies the reception's daily tasks, including the ability to sell vouchers online.
Best Hotel CRM & Email Marketing for hotels in Poland 95% recommended by 232 hotels in Poland
#1 of 1
Profitroom is a top Hotel CRM & Email Marketing pick among Poland on HotelTechReport for its ability to quickly prepare and send tailored offers, which enhances efficiency in communicating with guests and drives direct bookings. Hoteliers appreciate the system’s automation features, noting that "sending an offer takes a few moments."
Best Hotel CRM & Email Marketing for hotels in Mexico 92% recommended by 11 hotels in Mexico
#1 of 2
Profitroom is a top Hotel CRM & Email Marketing pick among mid-sized hotels in Mexico on HotelTechReport because its interactive quoting tool allows properties to send quotes in just a few clicks, enhancing efficiency when communicating with potential guests.
Best Hotel CRM & Email Marketing for hotels in Czech Republic 99% recommended by 8 hotels in Czech Republic
#1 of 1
Profitroom is a top Hotel CRM & Email Marketing pick among hotels in the Czech Republic on HotelTechReport, thanks to its ability to send customized offers to guests within a minute of inquiry, enhancing conversion rates significantly.
Best Hotel CRM & Email Marketing for hotels in United Kingdom 97% recommended by 6 hotels in United Kingdom
#5 of 5
Profitroom is a top Hotel CRM & Email Marketing pick among mid-sized hotels in the United Kingdom on HotelTechReport, noted for its capability to create personalized offers and services that enhance guest loyalty and satisfaction. Users emphasize how the CRM provides detailed insights into preferences, enabling tailored promotions that resonate with guests.
Best Hotel CRM & Email Marketing for hotels in Germany 94% recommended by 5 hotels in Germany
#6 of 6
Profitroom is a top Hotel CRM & Email Marketing pick among hotels in Germany on HotelTechReport, credited for its effective booking engine that increases direct bookings and allows targeted upselling of experiences, as one hotelier notes its ability to "convert data-driven booking incentives."

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What is Profitroom?

Founded in 2008 | Headquarters in Poland | 150 employees
Profitroom Marketing Automation is a comprehensive CRM and marketing automation tool designed specifically for hoteliers. This platform enhances guest communication by providing actionable, data-driven insights to boost revenue and strengthen guest engagement. It streamlines operations with advanced features, allowing hoteliers to segment audiences and automate relevant offers, ensuring seamless communication at every stage of the guest journey. Integrated within the Profitroom Suite, it eliminates the need for third-party CRM tools, supporting direct booking strategies and ultimately enhancing guest satisfaction and loyalty.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Profitroom products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Profitroom

FAQs

Capabilities

AI Enhancement

Easy email campaign creation

Advanced guest segmentation

Retargeting

Recapture OTA bookings

Features

Marketing Automation

4/5 features

Template Builder

4/5 features

Guest Profiles

4/5 features

Segmentation

4/5 features

Privacy & Compliance

4/5 features

Available Add-ons & Modules

AI-Copywriter

Hotel CRM & Email Marketing
Create compelling e-mails in minutes, with the help of Generative AI. Our smart algorithm creates engaging copy focused on conversions, based on your offers, and even using emojis.

INCLUDED

Profitroom Reviews Summary

4.7
Excellent
Ease of Use
4.7/5
Customer Support
4.5/5
ROI
4.5/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Profitroom Marketing Automation is the #4 most trending product in the Hotel CRM & Email Marketing category (out of 76) and the #124 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Profitroom has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Profitroom as the #2 Hotel CRM & Email Marketing provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
97 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Profitroom Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Profitroom Average Profitroom

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

No matching results

12

Success Stories

6

References

16

Featured Customers

Profitroom Case Studies

profile-carrusel-screenshot

Hotel Panorama: How the direct booking revenue was raised by 60% in just one year

Lido di Venezia (Italy)

profile-carrusel-screenshot

Resort Svatá Kateřina: How Personalised Offers increase revenue and reduce costs

Pocatky (Czech Republic)

profile-carrusel-screenshot

How St Michael’s Resort is simplifying hotel reservations. Keen to simplify your booking process and drive revenue for your hotel? Profitroom partnered with St Michael’s - a luxury resort located in Cornwall - to help streamline their online hotel reservations process, resulting in an overall online direct sales increase of more than 50%. Here’s how St Michael’s Resort continues to benefit from Profitroom’s technology:

Falmouth (United Kingdom)

profile-carrusel-screenshot

A view from the ocean: Profitroom strikes again!

Bakoven (South Africa)

profile-carrusel-screenshot

Boosting direct online revenue at super speed

Manchester (United Kingdom)

profile-carrusel-screenshot

Offering truly personalised guest communications and unique stay experiences.

Lympne (United Kingdom)

profile-carrusel-screenshot

Zamek Ryn achieves 82% direct sales and over 4300 stay proposals sent per year. Discover their secret to effectiveness.

Ryn (Poland)

profile-carrusel-screenshot

Cukrownia Żnin - How to Attract Direct MICE and Individual Guests?

Znin (Poland)

profile-carrusel-screenshot

Podklasztorze - 87% direct share in 2023 - an unexpected result in an unconventional location!

Sulejow (Poland)

profile-carrusel-screenshot

84% direct share in a non-obvious tourist location

Sulecin (Poland)

profile-carrusel-screenshot

How to build the strength of a hotel group through supporting tools for direct booking?

Grzybowo (Poland)

profile-carrusel-screenshot

Blending the art of doing nothing and doing everything

Hayle (United Kingdom)

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Profitroom Reviews

Hotelier Rating

Excellent
258
Very Good
27
Average
14
Poor
1
Terrible
3

Property Size

  • X-Small (6)
  • Small (70)
  • Mid-Sized (72)
  • Large (136)
  • X-Large (7)

Country

  • Poland
    Poland
    (232)
  • South Africa
    South Africa
    (16)
  • Mexico
    Mexico
    (11)
  • Czech Republic
    Czech Republic
    (8)
  • United Kingdom
    United Kingdom
    (6)
  • Slovakia
    Slovakia
    (5)
  • Germany
    Germany
    (5)
  • United States
    United States
    (4)
  • India
    India
    (3)
  • Colombia
    Colombia
    (2)
  • Finland
    Finland
    (2)
  • Spain
    Spain
    (2)
  • Philippines
    Philippines
    (1)
  • United Arab Emirates
    United Arab Emirates
    (1)
  • Bulgaria
    Bulgaria
    (1)
  • Turkey
    Turkey
    (1)
  • Indonesia
    Indonesia
    (1)
  • Ireland
    Ireland
    (1)

Region

  • North America
    North America
    (15)
  • Europe
    Europe
    (262)
  • Asia Pacific
    Asia Pacific
    (5)
  • Middle East
    Middle East
    (2)
  • South America
    South America
    (2)
  • Africa
    Africa
    (16)
9

Convenient booking and payment access for hotel reservations

Reservations from 75-99 room Luxury Hotel in Klerksdorp (South Africa)

Verified
7 days ago
Opening and closing and restricting individual Rate. Guests can process bookings on Profitroom and make payments instantly, it's very convenient.
Country South Africa
Reservations
Mid-Sized Hotel
10

Streamlined bookings and direct sales — reporting could be stronger

Deputy director from 75-99 room Airport/Conference Hotel in Otwock (Poland)

Verified
19 days ago
I appreciate Profitroom’s user-friendly interface, intuitive navigation, and the range of tools that help streamline daily hotel operations. The platform makes it easier to manage bookings and support direct sales. It is a valuable solution for increasing efficiency and supporting the hotel’s commercial performance.
Country Poland
Deputy director
Mid-Sized Hotel
2

Intuitive to use, but support and fixes are a disaster

manager from 75-99 room City Center Hotel in Kolobrzeg (Poland)

Verified
20 days ago
Operation is intuitive, though unfortunately, not everything can be entered manually. We also appreciate the number of tutorials and the knowledge base.
Country Poland
manager
Mid-Sized Hotel
10

The best system around

Revenue Manager from 100 to 199 room City Center Hotel in Cape Town Central (South Africa)

Verified
30 days ago
We use Profitroom for a few clients and cannot sing their praises enough. The teams are lovely to deal with and the system is super user friendly.
Country South Africa
Revenue Manager
Large Hotel
9

Almost perfect

Revenue Manager from 50-74 room Airport/Conference Hotel in Paignton (United Kingdom)

Verified
1 months ago
Profitroom customer panel is very intuitive and user friendly. Knowledge base system is very helpful when it comes to solving issues whenever we experience any.
Country United Kingdom
Revenue Manager
Mid-Sized Hotel
10

Intuitive tools perfectly tailored to the hotel industry.

Managing Director from 50-74 room Boutique in Krakow (Poland)

Verified
1 months ago
The tools allow you to easily and intuitively manage reservations, have access to analytics, and thanks to them you can easily create special offers. Thanks to the CRM panel, we can easily stay in constant communication with our guests, and marketing campaigns allow us to increase the number of reservations.
Country Poland
Managing Director
Mid-Sized Hotel
10

Great Product

Group Revenue Manager from 100 to 199 room Branded Hotel in Durban (South Africa)

Verified
1 months ago
Profitroom is a great and user-friendly platform which integrates seamlessly with our systems. It has grown our revenue by providing flexibility and a variety of payment options to our Guests. It sends automated emails and reminders, which maximizes our conversion of quotations into confirmed bookings. Their Support team are professional, k...
Country South Africa
Group Revenue Manager
Large Hotel
10

Good services

Sales & Marketing Manager from 50-74 room Branded Hotel in Mikulov (Czech Republic)

Verified
1 months ago
The best benefit si your heldesk 24/7. Next, the profitroom suite offers many oportunities for your business. Thank to support team we have very good setup.
Country Czech Republic
Sales & Marketing Manager
Mid-Sized Hotel
10

Great Booking Engine

Director from 25-49 room Bed & Breakfast & Inn in Ceske Zleby (Czech Republic)

Verified
1 months ago
great hotel e-shop, sales statistics, email campaigns, easy to use The system where the reception can send the guest a complete offer (price, hotel photo, cancellation ...) within 1 minute of receiving the request for stay (tel and email)
Country Czech Republic
Director
Small Hotel
Arkadiusz from Profitroom replied
Dear Dagmar, Thank you for your opinion. We really appreciate that and we will be taking into consideration everything you mentioned. We wish to have longterm and successful cooperation! Best regards, Profitroom Team
10

Unify prices in all OTA channels with Profitroom

General Manager from 75-99 room Bed & Breakfast & Inn in Radziejowice (Poland)

Verified
1 months ago
A huge advantage of cooperation with Profitroom is the development of direct sales and the unification of sales prices in all OTA channels.
Country Poland
General Manager
Mid-Sized Hotel
Arkadiusz from Profitroom replied
Thank you for your review! We are glad to read it :)
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Profitroom provides a very strong booking engine and direct revenue toolkit, helping hotels drive more direct bookings and better control over their online distribution. It combines usability for staff with clear, guest‑friendly flows that convert well.

Question:

What differentiates this product or service from the competition?

Answer:

The main differentiator is how Profitroom ties together booking engine, marketing automation and upsell tools into one ecosystem, rather than a single standalone module. This makes it easier for hotels to run consistent campaigns, optimise pricing and personalise the guest journey across channels.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Be ready to invest some time in implementation and configuration, especially around your rate strategy, packages and automated campaigns. The more carefully you set it up at the start, the more you’ll see in terms of higher conversion, stronger direct revenue and better use of guest data over time.

Hennie Bellamy Michael Reuter Tomasz Kałuża + 34 recommend
Recommended by
Hennie Bellamy
Hennie Bellamy Partners @ Mews
Michael Reuter
Michael Reuter Owner @ Hotel & Tourism Consulting
Tomasz Kałuża
Tomasz Kałuża Revenue Manager, CEO @ Revenuedlahoteli.pl
Pavlina Vazanova
Pavlina Vazanova Marketing&Partnership Manager @ HotelTime Solutions
Jacek Cetlawa
Jacek Cetlawa Catering & Sales Manager @ Masters Catering
Hennie Bellamy
Hennie Bellamy Partners @ Mews
Michael Reuter
Michael Reuter Owner @ Hotel & Tourism Consulting
Tomasz Kałuża
Tomasz Kałuża Revenue Manager, CEO @ Revenuedlahoteli.pl
Pavlina Vazanova
Pavlina Vazanova Marketing&Partnership Manager @ HotelTime Solutions
Jacek Cetlawa
Jacek Cetlawa Catering & Sales Manager @ Masters Catering
Bartosz Wróblewski
Bartosz Wróblewski Owner @ Hotel Management
Łukasz Wojciechowski
Łukasz Wojciechowski Dyrektor Rynku - Turystyka @ TrustMate
Monika Cichowska
Monika Cichowska Editor in chief @ Hotel Management
Michał Sobański
Michał Sobański CEO @ MarketingMix Agency
Daniel Kosla
Daniel Kosla Sales Manager @ Oracle Hospitality Poland
Dariusz Ogrodnik
Dariusz Ogrodnik Manager @ SaleBiznesowe.pl
Magdalena Pigłowska
Magdalena Pigłowska Dyrektor ds. kluczowych klientów @ MERCO-SK SP. Z O.O.
Kamil Goliat
Kamil Goliat Business Development Director @ Qualpro
Tiago Araújo
Tiago Araújo CEO @ HiJiffy
Karolina Ciurla
Karolina Ciurla Marketing Specialist @ PromoTraffic
Weronika Czubik
Weronika Czubik SEO Executive @ PromoTraffic
Lloyd Hughes
Lloyd Hughes Director @ Pic PR
Anna Koltan
Anna Koltan Office Manager @ IGHP
Lukasz Jarczak
Lukasz Jarczak Manager @ STAYGET
Adam Latek
Adam Latek CEO - Hotel Advisor @ Latek Hotels
Piotr Tabor
Piotr Tabor CEO @ Hotele Plus
marta otrebska
marta otrebska director @ www.iDelight.com.pl
Agata Sołtan-Grzyb
Agata Sołtan-Grzyb Office Manager @ Izba Gospodarcza Hotelarstwa Polskiego
Miłosz Stanisławski
Miłosz Stanisławski Founder @ Hotelmania
Blanka Retmanska-Man
Blanka Retmanska-Man Chairman of the Board @ Idea Profit
Grzegorz Łapiński
Grzegorz Łapiński Marketing Manager @ WiWi Interactive Agency
David Nuenemann
David Nuenemann Founder @ Shoreline Hospitality
Michał Borkowski
Michał Borkowski Managing Director @ Cardilla Sp. z o.o.
Jaroslava Alenová
Jaroslava Alenová Managing Director Czech and Slovak Republic @ Pomáhame Hoteliérům
Kristýna Indrová
Kristýna Indrová Business Support Coordinator @ Pomáháme Hoteliérům
Alexandra Kunowska
Alexandra Kunowska Director of Sales & Marketing / Lecturer / Revenue Manager @ Wyższa Szkoła Bankowa w Toruniu
Jane Pendlebury
Jane Pendlebury CEO @ HOSPA
Kirsty Beasley
Kirsty Beasley Director @ VIP Worldwide
Felix Zulaica
Felix Zulaica CEO @ 360 Hotel Management
George Titlow
George Titlow Director of Sales @ HotelTime Solutions
Theresa Prins
Theresa Prins CEO @ Revenue Resolutions
Steve Craggs
Steve Craggs CEO @ Global Asset Services ltd
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News

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Profitroom

2 years ago

Profitroom Announces Strategic Partnership with MCI Capital to Revolutionize Direct Booking Technology in the Hospitality Industry

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Profitroom

3 years ago

Hotel Panorama: How the direct booking revenue was raised by 60% in just one year

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Profitroom

3 years ago

Resort Svatá Kateřina: How Personalised Offers increase revenue and reduce costs

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Profitroom

3 years ago

How St Michael’s Resort is simplifying hotel reservations. Keen to simplify your booking process and drive revenue for your hotel? Profitroom partnered with St Michael’s - a luxury resort located in Cornwall - to help streamline their online hotel reservations process, resulting in an overall online direct sales increase of more than 50%. Here’s how St Michael’s Resort continues to benefit from Profitroom’s technology:

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Profitroom

3 years ago

A view from the ocean: Profitroom strikes again!

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Profitroom

3 years ago

Boosting direct online revenue at super speed

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Profitroom

3 years ago

Offering truly personalised guest communications and unique stay experiences.

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Profitroom

3 years ago

Zamek Ryn achieves 82% direct sales and over 4300 stay proposals sent per year. Discover their secret to effectiveness.

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Profitroom

3 years ago

Cukrownia Żnin - How to Attract Direct MICE and Individual Guests?

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Profitroom

3 years ago

Podklasztorze - 87% direct share in 2023 - an unexpected result in an unconventional location!

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Profitroom

3 years ago

84% direct share in a non-obvious tourist location

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Profitroom

3 years ago

How to build the strength of a hotel group through supporting tools for direct booking?

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Profitroom

3 years ago

Blending the art of doing nothing and doing everything

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Profitroom

6 years ago

Improving Direct Bookings in the Wake of COVID-19

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