Logiciel Chloe vs. Redforts:
Lequel vous convient le mieux ?

The Decision

Choosing the right property management system (PMS) is critical for your hotel's daily operations and long-term efficiency. Both Sphère Informatique's Logiciel Chloe and Redforts aim to streamline management, but they diverge significantly in market presence, user feedback, and feature depth. Chloe, with no recent reviews or high ratings, appears to be inactive or less supported, while Redforts boasts a strong review base—40 reviews with recent feedback—and a high NPS score.

Your decision hinges on whether you prioritize a system with proven user satisfaction or one with extensive features and integrations. Could Chloe still meet your needs, or does Redforts' recent performance better serve your hotel?

Is Logiciel Chloe or Redforts Better for Hotels?

Logiciel Chloe, developed by Sphère Informatique, is a niche product with a longstanding history since 1987, but it lacks recent reviews or a visible user base. Its zero ratings and review count suggest it may be outdated or unsupported, raising questions about ongoing development and customer support.

In contrast, Redforts has accumulated 40 reviews, with data from the last six months showing active use and recent feedback. Its high ratings—4.68/5 for ease of use and 4.53/5 for customer support—demonstrate strong user satisfaction. Its 95% likelihood to recommend and a 9.5/10 NPS score reinforce its position as a trusted solution.

Given the recent review activity and high scores, Redforts clearly leads in proven customer experience. Do you want to rely on an unverified or potentially obsolete platform like Chloe, or choose a system validated by current user feedback?

Redforts vs Logiciel Chloe: Which Should Your Hotel Choose?

If your hotel needs a modern, well-supported system with ongoing updates, scalable features, and extensive integration options, Redforts is the clear choice. It serves a broad range of property types, including boutique hotels, hostels, and apartments, with a strong emphasis on ease of use and automation.

On the other hand, if your hotel operates in a niche market or prefers a system with a minimal feature set and no recent support data, Chloe might still be considered—though the lack of recent reviews makes this a risky choice. For most hoteliers seeking reliability and active development, Redforts’s extensive feature set and recent positive reviews tip the scales.

In summary, if your priority is user satisfaction backed by recent reviews, choose Redforts. If you’re comfortable with an unverified system, Chloe remains a theoretical option, but its support and updates are uncertain.

Is Logiciel Chloe or Redforts Easier to Use?

Redforts excels in usability, with a 4.68/5 rating and numerous reviewers highlighting its intuitive interface, quick onboarding, and minimal training. Customers emphasize how the system reduces manual errors and simplifies daily tasks, with one calling it “very practical and intuitive.”

In contrast, Chloe's usability is unverified due to no recent reviews or ratings, suggesting limited recent user feedback or possible stagnation in its interface design. Without current user data, it’s impossible to confidently assess its ease of adoption.

Edge: Redforts.

Which Has Better Features: Logiciel Chloe or Redforts?

Redforts offers a comprehensive suite of 46 features, including a booking engine, channel manager, revenue management, online check-in, guest CRM, digital registration, automated reminders, and POS integration—covering nearly every aspect of hotel management. Its modular approach allows customization suited to different property types.

In comparison, Chloe provides no detailed feature list or recent updates, indicating it may lack the breadth of functionalities that modern hoteliers expect. The absence of shared features and no unique offerings suggest it’s less capable in current hotel management contexts.

Edge: Redforts.

Which Has Better Customer Support: Logiciel Chloe or Redforts?

Redforts’s recent reviews consistently praise its customer support, with a 4.53/5 rating and comments describing the team as “friendly,” “responsive,” and “efficient.” Reviewers note timely assistance and proactive communication, critical for hotel operations.

Chloe’s lack of recent reviews or ratings leaves its support quality uncertain. No recent user feedback or testimonials are available to gauge responsiveness, making Redforts the safer choice for reliable support.

Edge: Redforts.

Which Has More Integrations: Logiciel Chloe or Redforts?

Redforts integrates with 2 verified partners—WuBook and Mr Winston—plus boasts a total of 2 integrations, primarily focused on channel management and booking. While this is modest, it covers essential functions for many properties.

Sphère Informatique’s Chloe lists no verified integrations or partner data, suggesting limited connectivity. This restricts its ability to connect with other systems or platforms, unlike Redforts’s more extensive, verified network.

Edge: Redforts.

Which Do Hoteliers Rate Higher: Logiciel Chloe or Redforts?

No recent reviews or ratings exist for Chloe, so its user perception remains unknown. Conversely, Redforts’s 40 reviews and high scores across ease of use, support, and value clearly establish it as a favored solution among hotel professionals.

Segment-specific ratings further favor Redforts, with strong feedback from boutique hotels, hostels, and property managers emphasizing its practicality and efficiency. This active, recent positive feedback makes it the more trusted choice.

Edge: Redforts.

How Much Do Logiciel Chloe and Redforts Cost?

Chloe's pricing is not publicly available, and it appears to lack a trial or transparent fee structure. This opacity makes budgeting and decision-making difficult.

Redforts charges a flat monthly fee of $500, with no implementation or hidden costs, providing clarity on investment. Its straightforward pricing model supports easier financial planning for your hotel.

Edge: Redforts.

What Type of Hotel Should Use Logiciel Chloe?

• Hotels that operate on a very small scale or have legacy systems already in place.
• Properties with minimal management needs, perhaps in niche markets.
• Teams seeking a basic solution without the need for extensive support or updates.
• Hotels with technical staff capable of maintaining unsupported or less-supported software.

Not ideal if:

• You require active support, frequent updates, or a large feature set.
• Your hotel is in a competitive, fast-evolving market.
• You need proven reliability from recent user experiences.

Given Chloe’s lack of recent activity, it’s best suited for minimal, non-critical applications.

What Type of Hotel Should Use Redforts?

• Hotels, hostels, and vacation rentals that need a versatile PMS with integrated booking and channel management.
• Properties aiming to automate operations and reduce manual errors.
• Hotels planning to scale or expand their management capabilities.
• Teams that value strong customer support and active product development.

Not ideal if:

• You operate a very small hotel with minimal management needs.
• Your budget is extremely limited, given Redforts’s $500/month fee.
• You prefer open-source or free solutions.

Redforts’s broad feature set and recent positive reviews make it suitable for most mid-sized to large properties seeking comprehensive management.

The Bottom Line for Hotels: Chloe or Redforts?

Logiciel Chloe offers a long-established name but appears inactive with no recent reviews or updates. Its lack of support and recent user feedback make it a risky choice for hotels seeking reliability and ongoing innovation.

Redforts, with a strong recent review history, high user ratings, and a feature-rich platform, provides a proven solution tailored to modern hotel management needs. Its active support, extensive integrations, and positive user sentiment make it the recommended choice.

If your hotel values current user experiences, active development, and comprehensive functionalities, Redforts is the clear winner. Chloe might only be suitable for very small or legacy operations that don’t require recent support or modern features.