The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Nous avons analyse 291 avis verifies d'hoteliers, compare les fonctionnalites, les tarifs et des etudes de cas reelles pour identifier les points forts de chaque plateforme. Le bon choix depend du type de votre etablissement et de vos priorites :
loqate se distingue .
Profitroom se distingue en ease of use and customer support , avec des fonctionnalites exclusives comme Event Based Automations and Guest profiles.
Notes comparees basees sur 291 avis verifies d'hoteliers sur HTR.
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| Prix de depart | Contact sales | From $600/mo |
| Avis verifies | 0 | 291 |
Apres analyse de 291 avis verifies, les utilisateurs de loqate apprecient surtout , tandis que ceux de Profitroom mettent en avant email marketing & crm, revenue optimization & upselling, customer support & responsiveness. Cliquez sur un theme pour voir ce que disent les evaluateurs.
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Email Marketing & CRM
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Revenue Optimization & Upselling
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Customer Support & Responsiveness
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Analytics and Reporting
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Integration Challenges
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Comment chaque produit se classe parmi les fournisseurs CRM hôtelier et marketing par e-mail pour differentes tailles d'etablissements, types et regions — base sur les avis verifies d'hoteliers dans chaque segment.
Par taille d'hotel
| Segment | loqate |
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|---|---|---|
| Petit (10-24 chambres) ▾ | — | #2 63 avis |
| Moyen (25-74 chambres) ▾ | — | #1 167 avis |
| Grand (75-199 chambres) ▾ | — | #2 35 avis |
| Tres grand (200+ chambres) ▾ | — | #6 7 avis |
Par type d'etablissement
| Segment | loqate |
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|---|---|---|
| Boutique ▾ | — | #1 121 avis |
| Luxe ▾ | — | #2 114 avis |
| Enseigne / Chaine ▾ | — | #3 57 avis |
| Sejour prolonge ▾ | — | #1 41 avis |
Par region
| Segment | loqate |
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| Amerique du Nord ▾ | — | #6 15 avis |
| Europe ▾ | — | #1 256 avis |
| Asie-Pacifique | — | #6 4 avis |
| Moyen-Orient | — | #7 1 avis |
Choosing between loqate by loqate and Profitroom Marketing Automation hinges on your hotel’s needs for CRM and email marketing tools. Both aim to improve guest engagement and revenue, but they differ significantly in scope, features, and market presence. Your decision should depend on whether you prioritize a more mature, feature-rich platform with recent reviews or a simpler, less-reviewed solution.
loqate is a lesser-known product with no recent reviews or verified partners, making it difficult to assess its reliability or feature set. Profitroom, by contrast, boasts over 230 recent reviews and a comprehensive suite of marketing tools, positioning it as the more established choice.
loqate and Profitroom both claim to help hotels improve guest communication and increase direct bookings, but they diverge in execution. loqate offers an extremely limited or nonexistent feature set and has no recent reviews—raising questions about its current relevance. Profitroom, with its 232 reviews in the past six months and a 4.79/5 rating, provides a well-documented, highly rated platform.
The key difference is in their market presence: loqate’s absence from regional markets and lack of integrations contrast sharply with Profitroom’s active presence across North America, Europe, and beyond. This stark contrast makes Profitroom a more reliable and proven choice.
If your hotel values a platform with extensive features and proven results, go with Profitroom. Its broad suite—including segmentation, guest profiles, automation, and integrations—makes it suitable for hotels that want a one-stop marketing automation solution.
If your hotel needs a simple, minimal CRM system or is looking to experiment with guest engagement, loqate might be considered. However, with no recent reviews or verified partners, its effectiveness remains uncertain. Profitroom’s proven track record and recent review volume favor it for most hotel types.
Profitroom scores an impressive 4.73/5 for ease of use, bolstered by recent reviews praising its intuitive interface, quick setup, and straightforward management tools. Hotels report that onboarding is smooth, and staff adopt the system rapidly, often citing it as “simple and efficient” for marketing and CRM tasks.
loqate, with a 0/5 ease rating and no recent reviews, provides no recent insights into usability. Its lack of user feedback suggests it may lack polish or current support, making Profitroom the clear winner here.
Edge: Profitroom
Profitroom offers 26 core features, including event-based automations, segmentation, guest profiles, a WYSIWYG editor, API access, and GDPR compliance—features entirely absent in loqate. Its platform enables personalized communication, automatic de-duplication, loyalty segmentation, and extensive campaign management.
loqate provides no features documented in the source material, raising doubts about its capabilities. Profitroom’s rich feature set, especially in automation and segmentation, makes it the superior choice for data-driven marketing.
Edge: Profitroom
Profitroom’s support scores 4.52/5, with recent reviews highlighting quick, helpful responses and professional onboarding. Hotels commend its responsiveness and dedicated support, with some reviews praising the proactive advice that boosts campaign success.
loqate has no recent reviews or support ratings, making it impossible to evaluate its support quality. Given the importance of reliable support in marketing automation, Profitroom’s proven customer service is a decisive advantage.
Edge: Profitroom
Profitroom integrates with 66 verified partners, including Mirai, HOTELTIME, apaleo, and Sojern, offering extensive options for hotel systems, booking engines, and channel managers. These integrations streamline operations and data sharing across platforms.
loqate has no verified integrations, limiting its potential for seamless hotel management. For hotels seeking a connected ecosystem, Profitroom’s integrations are a critical differentiator.
Edge: Profitroom
Profitroom’s recent reviews consistently rate it around 4.78/5, with hotels praising its interface, automation, and support. Hotels in various segments, including resorts and city hotels, find its platform highly effective, citing increased bookings and simplified marketing.
loqate has no recent reviews, so no current hoteliers have rated or endorsed it. The absence of recent feedback strongly favors Profitroom as the more trusted and proven platform.
Edge: Profitroom
loqate does not publicly disclose pricing; it offers no trial or clear fee structure. Profitroom charges a base fee of $600 per month, with no hidden implementation fees or setup costs, making its pricing transparent.
Without transparent pricing, loqate’s value remains uncertain. Profitroom’s predictable costs and clear value proposition make it easier for hotels to budget and evaluate ROI.
Not ideal if:
Not ideal if:
Fundamentally, Profitroom offers a complete, feature-rich marketing automation platform with recent, positive reviews from a broad range of hotels worldwide. Its extensive integrations, proven support, and high hotel ratings make it a reliable choice for hotels serious about guest engagement and revenue growth.
loqate, with no recent reviews or verified partnerships, remains an uncertain option that appears limited in scope and market presence. For most hotels considering long-term success and scalability, Profitroom clearly stands out.
If your hotel needs a mature, well-supported platform with proven capabilities, choose Profitroom. Its suite of automation, segmentation, and integration features has demonstrated real results, making it the safer, more effective investment.
For hotels exploring very basic CRM or email solutions with no immediate plans for automation or integrations, loqate might be worth a trial. But be aware that its effectiveness and support remain unverified in today’s competitive landscape.
La tarification des CRM hôtelier et marketing par e-mail est rarement simple. Voici ce que nous savons a partir des donnees tarifaires publiques de chaque fournisseur. Demandez toujours un devis personnalise pour la taille de votre etablissement.
| loqate |
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| Starting Price | — | From $600/mo |
Selon la base de donnees produits de HTR, loqate et Profitroom Marketing Automation partagent 0 fonctionnalites. Voici les differences cles — les fonctionnalites que l'un possede et que l'autre n'a pas.
| Fonctionnalite | loqate |
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| Automatisation du marketing | ||
| Communication personnalisée | ||
| Entrepôt de données centralisé | ||
| Profils d'invités | ||
| Segmentation | ||
| Éditeur de modèles |
Affichage des principales differences. 14 fonctionnalites supplementaires different entre ces produits.
Nous avons analyse 7 etudes de cas verifiees pour comparer ce que les hotels obtiennent reellement avec chaque plateforme sur quatre objectifs commerciaux cles.
Aucune etude de cas publiee pour cet objectif pour le moment.
"Our resort has enjoyed significant interest from the beginning. The volume of emails and calls exceeds our expectations. The booking engine is currently a relieving tool; when the..."
Aucune etude de cas publiee pour cet objectif pour le moment.
"We chose to cooperate with Profitroom because you are absolutely the best in Poland, and there is no other company that matches your technological prowess. Indeed, working with you..."
Ce que les hoteliers apprecient
Profitroom's email marketing tool receives positive feedback for its user-friendliness and ability to create personalized campaigns. Integration with... Profitroom's email marketing tool receives positive feedback for its user-friendliness and ability to create personalized campaigns. Integration with the CRM enhances guest engagement through targeted campaigns, thereby increasing loyalty and repeat bookings. However, some users noted the need for enhanced reporting features.
Users praise Profitroom for its effective upselling features that have boosted revenue through add-ons and premium service selections. The platform's... Users praise Profitroom for its effective upselling features that have boosted revenue through add-ons and premium service selections. The platform's smart tools aid in rate optimization, helping maximize revenue and stay competitive. Integarted CRM functionalities leverage guest data for personalized offers that drive additional spend.
Most users find Profitroom’s customer support exceptional, with quick, personalized assistance. However, some noted delays or inefficiencies, particul... Most users find Profitroom’s customer support exceptional, with quick, personalized assistance. However, some noted delays or inefficiencies, particularly in relation to technical integration issues.
Les points de friction pour les hoteliers
Some users experienced challenges with third-party system integrations, such as channel managers or booking platforms. Criticisms focused on delays or... Some users experienced challenges with third-party system integrations, such as channel managers or booking platforms. Criticisms focused on delays or complexities in setup, highlighting a need for more streamlined processes.
Fonctionnalites uniques
Ou les notes divergent le plus
Cela depend de vos besoins. loqate et Profitroom Marketing Automation partagent de nombreuses fonctionnalites Hotel CRM & Email Marketing de base, mais chacun a des capacites uniques. loqate propose 0 partenaires d'integration verifies, tandis que Profitroom Marketing Automation en propose 66. Consultez la comparaison des fonctionnalites ci-dessus pour voir les differences avant de changer.
Les petits hotels devraient privilegier la facilite d'utilisation et une mise en service rapide. Profitroom Marketing Automation est en tete pour la facilite d'utilisation avec 4.7/5 contre 0.0/5. Recherchez une tarification transparente et une option d'essai ou de demonstration. Filtrez les avis sur chaque page produit par taille d'etablissement pour lire les retours d'hotels similaires au votre.
loqate : Non. Profitroom Marketing Automation : Non. Aucun des deux produits ne propose actuellement d'offre gratuite. La plupart des fournisseurs Hotel CRM & Email Marketing proposent des demonstrations ou des essais — demandez-en un a chacun pour evaluer avant de vous engager.
Le HT Score est un classement composite qui prend en compte 4 groupes de criteres et plus d'une douzaine de variables pour aider les hoteliers a comparer objectivement les produits technologiques hoteliers. loqate a un HT Score de 0 et Profitroom a 98. Voici comment le score est calcule.
| Groupe de criteres | Ponderation | Ce qu'il mesure |
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| Notes et avis clients |
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A quel point les utilisateurs recommandent-ils ce produit ? Score des notes, Volume d'avis, Part de voix, Profondeur des avis, Recence des avis, Etudes de cas ▾ Le facteur le plus fortement pondere. Analyse les notes de satisfaction moyennes (probabilite de recommandation, facilite d'utilisation, support, ROI), le nombre total d'avis par rapport aux pairs de la categorie, la recence des avis (au moins 20 avis sur les 6 derniers mois) et la part de voix parmi les clients hoteliers uniques pour detecter les biais de selection. |
| Ecosysteme partenaire |
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A quel point les partenaires technologiques recommandent-ils cette entreprise ? Recommandations des partenaires, Nombre d'integrations, Qualite des integrations ▾ Evalue les recommandations des partenaires comme des votes de confiance d'experts, le nombre d'integrations verifiees et la qualite de l'ecosysteme — la moyenne des HT Scores des partenaires d'integration. Les produits avec des ecosystemes d'integration de meilleure qualite sont plus susceptibles de fournir un ensemble technologique connecte. |
| Orientation client |
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A quel point cette organisation est-elle orientee client ? Support certifie, Regularite des avis, Completude du profil ▾ Evalue si l'entreprise a obtenu la certification HTR de support client, maintient une collecte d'avis reguliere dans le temps (un indicateur de culture axee sur le feedback) et tient a jour les profils produits avec les fonctionnalites, captures d'ecran, tarifs et caracteristiques. |
| Portee, perennite et ressources |
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Quelle est l'etendue de la portee et des ressources de cette entreprise ? Portee geographique, Perennite, Ressources de l'entreprise, Score de tendance ▾ Mesure la presence mondiale (pays et regions desservis), les annees d'activite comme indicateur de stabilite, les effectifs comme indicateur de ressources, et un score de tendance base sur les demandes d'acheteurs, les avis, les recommandations de partenaires et l'activite presse des douze derniers mois. |
Les notes et avis clients sont de loin le facteur le plus important dans l'algorithme du HT Score. HTR n'accepte aucun paiement pour un meilleur classement. Tous les avis sont verifies — seuls les professionnels du secteur hotelier avec des affiliations confirmees peuvent soumettre des notes. Voir la methodologie complete du HT Score →
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