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Review of Ariane Systems

10
The solution for service innovation
Director of Sales & Marketing from 200 to 499 chambre Boutique Hotels in Montreal (Canada)
Vérifié
il y a 6 ans
Produits examinés
Enregistrement sans contact
Qu'est-ce que vous aimez le plus ?
Ariane solved our main issues: - Flexibility in the experience. Via the web check-in + kiosk at the hotel, the guest has an efficient experience. - Customer oriented: automation of the check-in process gives opportunity to the staff to give a better concierge service. - Covid-19 friendly - friction less exrperience.
Qu'est-ce qui vous déplaît ou qui pourrait être amélioré ?
The upselling does not exist yet on the pre check-in process and that would be a great addition to the solution.
5.0
Excellent
Facilité d’utilisation
5.0/5
Service client
N/A
ROI
N/A
Mise en œuvre
N/A

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