Mews PMS vs. ThinkReservations PMS: Qual è Quello Giusto per Te?

Aggiornato il May 21, 2026  ·  1,282 recensioni verificate analizzate

TLDR

Abbiamo analizzato 1,282 recensioni verificate di albergatori, confrontato funzionalità, prezzi e casi studio reali per evidenziare dove ciascuna piattaforma eccelle. La scelta giusta dipende dal tipo di struttura e dalle tue priorità:

Mews eccelle per quanto riguarda ease of use — soprattutto per le strutture independent (4.9/5) , con funzionalità esclusive come Revenue management module and Guest CRM.

ThinkReservations eccelle in customer support and ROI — soprattutto per le strutture brand (0.0/5) .

Vedi l'analisi completa qui sotto ↓

Come si Confronta Mews PMS con ThinkReservations PMS?

Valutazioni fianco a fianco basate su 1,282 recensioni verificate di albergatori su HTR.

HTScore
100
89
Probabilità di Raccomandazione
93%
97%
Facilità d'Uso
4.7/5
4.8/5
Assistenza Clienti
4.3/5
4.8/5
Rapporto Qualità-Prezzo
4.4/5
4.7/5
Prezzo di Partenza From $900/mo From $500/mo
Recensioni Verificate 887 395

Quali Sono i Pro e i Contro di Mews PMS vs ThinkReservations PMS?

Dopo aver analizzato 1,282 recensioni verificate, gli utenti di Mews apprezzano maggiormente ease of use, automation and integrations, customizability and flexibility, mentre gli utenti di ThinkReservations evidenziano assistenza clienti, efficienza operativa, dati e reporting. Clicca su qualsiasi tema per vedere cosa dicono i recensori.

Mews Mews ThinkReservations ThinkReservations
Pro
+ Ease of Use
+ Assistenza clienti
+ Automation and Integrations
+ Efficienza operativa
+ Customizability and Flexibility
+ Dati e reporting
+ Onboarding e supporto
+ Integrazione con OTA
Contro
Billing and Invoicing
Prezzi e commissioni
Reportistica e analisi
Funzionalità di sicurezza
Multi-Property Management

Mews vs ThinkReservations: Classifiche per Segmento Alberghiero

Come si classifica ciascun prodotto tra i fornitori Sistemi di gestione immobiliare per diverse dimensioni di struttura, tipologie e regioni — basato su recensioni verificate di albergatori in ogni segmento.

Per Dimensione Hotel

Segmento Mews Mews ThinkReservations ThinkReservations
Piccolo (10-24 camere) #3 329 recensioni #4 145 recensioni
Medio (25-74 camere) #1 397 recensioni #9 25 recensioni
Grande (75-199 camere) #3 45 recensioni #6 3 recensioni
Extra-Grande (200+ camere) #3 49 recensioni #5 1 recensioni

Per Tipo di Struttura

Segmento Mews Mews ThinkReservations ThinkReservations
Boutique #1 483 recensioni #7 100 recensioni
Lusso #5 220 recensioni #7 70 recensioni
Catena / Brand #2 170 recensioni #7 24 recensioni
Soggiorno Prolungato #1 130 recensioni #11 8 recensioni

Per Regione

Segmento Mews Mews ThinkReservations ThinkReservations
Nord America #8 106 recensioni #1 386 recensioni
Europa #1 660 recensioni #57 0 recensioni
Asia Pacifico #10 17 recensioni #32 0 recensioni
Medio Oriente #28 8 recensioni #32 0 recensioni

The Decision

Choosing between Mews PMS and ThinkReservations PMS hinges on your hotel’s size, operational complexity, and growth ambitions. Both tackle core tasks like reservations, guest management, and integrations, but they diverge significantly in scale, features, and user experience.

Mews caters to a broad spectrum of properties, from boutique hotels to large chains, offering extensive automation and customization. ThinkReservations, on the other hand, is tailored for small to medium-sized hotels seeking straightforward, reliable management with a focus on revenue enhancement and OTA integration.

Which product aligns better with your strategic goals — scalability and automation or simplicity and cost-efficiency?

Is Mews or ThinkReservations Better for Hotels?

Mews and ThinkReservations aim to streamline hotel operations, but their approaches differ markedly. Mews’s cloud-native platform offers deep automation, a vast partner network, and advanced features that support complex, multi-property management.

ThinkReservations emphasizes ease of use, fast onboarding, and seamless OTA integration, making it ideal for small hotels prioritizing straightforward operations and rapid setup. Does your hotel need a flexible, feature-rich system or a simple, reliable platform that gets the job done quickly?

While Mews’s recent reviews indicate it handles large, diverse portfolios well, ThinkReservations’s recent user feedback shows high satisfaction among small properties for its intuitive design and support. Your decision should consider whether scalability or simplicity is your priority.

Which Should Your Hotel Choose: Mews or ThinkReservations?

If your hotel needs a highly customizable, multi-lingual system with extensive automation, Mews is the better fit. It’s well-suited for properties aiming to expand, automate complex workflows, and leverage a marketplace of integrations.

If your hotel requires a straightforward, cost-effective PMS with reliable OTA connectivity and strong support, ThinkReservations is the way to go. It’s ideal for small to medium properties that want a system that’s easy to implement and manage without sacrificing essential features.

Property size, growth plans, and operational complexity should guide your choice: go with Mews for scalability and automation, or ThinkReservations for simplicity and quick deployment.

Is Mews or ThinkReservations Easier to Use?

Mews’s user interface is modern and highly rated, with a 4.7/5 ease of use score based on 758 reviews, but some users mention a learning curve due to its extensive features. Its onboarding process averages 4.39/5, and recent reviews highlight its intuitive design for tech-savvy teams.

ThinkReservations’s interface scores slightly higher at 4.82/5, with a smaller user base of 356 reviews, emphasizing its straightforward, easy-to-navigate design. Its onboarding is rated 4.73/5, with recent reviews praising the platform’s simplicity and excellent support.

Edge: ThinkReservations.

Which Has Better Features: Mews or ThinkReservations?

Mews offers 20 features exclusive to its platform, including multi-lingual/multi-currency support, a guest CRM, revenue management, integrated ID scanners, and a centralized messaging system. These cater to larger, diverse properties needing tailored workflows.

ThinkReservations provides a solid set of 39 features, all included in its core offering, focusing on OTA integration, automated messaging, and upselling tools. It lacks some advanced features of Mews but covers essential operational needs for small to medium hotels.

Edge: Mews.

Which Has Better Customer Support: Mews or ThinkReservations?

ThinkReservations’s recent reviews frequently commend its support, with a 4.82/5 rating and comments like “support is fantastic,” and “very accessible and helpful.” Support is available 24/7, and onboarding is described as seamless.

Mews’s support score is 4.27/5, with some users citing occasional bugs and slower resolution times, though many appreciate their proactive issue handling. Its support has improved significantly but remains less consistent than ThinkReservations.

Edge: ThinkReservations.

Which Has More Integrations: Mews or ThinkReservations?

Mews boasts 336 verified partners, including major OTAs, channel managers, and tech tools, with 10 shared integrations with ThinkReservations. Notable exclusive integrations include Criton, Sage, and Orange Hotel Marketing.

ThinkReservations has only 16 verified partners, focusing primarily on OTAs like Airbnb, Expedia, and Booking.com, with a few unique integrations such as HotelTonight and RemoteLock. Its smaller partner ecosystem limits flexibility for complex setups.

Edge: Mews.

Which Do Hoteliers Rate Higher: Mews or ThinkReservations?

Mews’s overall review score is 4.62/5 from 758 reviews, with a recent update of 98 reviews in the last 6 months. Hoteliers across diverse segments, especially boutique and independent hotels, rate it highly for its automation and scalability.

ThinkReservations’s overall score is 4.88/5 based on 356 reviews, with 4 recent reviews strengthening its reputation among small and boutique properties. Its simplicity and support are often highlighted positively.

Edge: ThinkReservations.

How Much Do Mews and ThinkReservations Cost?

Mews’s pricing starts at $900/month, with no free tier or trial, reflecting its enterprise-level capabilities. The platform’s cost may be justified by its extensive features and integrations for larger properties or portfolios.

ThinkReservations costs $500/month, also without a free trial, offering a more affordable option suited for smaller properties seeking essential features with less complexity. Its pricing aligns with its target market of small to medium hotels.

What Type of Hotel Should Use Mews?

  • Hotels that manage multiple properties and need centralized control.
  • Properties seeking advanced automation, revenue management, and customization.
  • Hotels that plan to scale and want a flexible, open API ecosystem.
  • Boutique, city center, or branded hotels aiming for operational efficiency and guest experience.
  • Teams ready to invest in a robust, feature-rich platform with extensive integrations.

Not ideal if you want a simple, budget-friendly solution or have minimal automation needs.

What Type of Hotel Should Use ThinkReservations?

  • Small to medium-sized hotels or B&Bs seeking an easy-to-use PMS.
  • Properties prioritizing OTA connectivity and automated guest communications.
  • Hotels that want to quickly onboard staff and start managing reservations efficiently.
  • Businesses aiming to increase revenue through upselling and direct bookings.
  • Hotels that prefer a straightforward platform with solid support and minimal setup.

Not ideal if you operate a large chain or require extensive customization and advanced features.

Mews vs ThinkReservations: The Bottom Line for Hotels

Mews excels in automating complex operations, supporting large portfolios, and providing broad integrations, making it suitable for growth-oriented, multi-property hotels. Its extensive feature set justifies its higher price point for hotels with more sophisticated needs.

ThinkReservations stands out for its user-friendly design, rapid onboarding, and excellent support, making it a smart choice for small to medium hotels prioritizing simplicity and fast deployment. Its limited but focused feature set is enough for properties looking for reliable operational management without the complexity.

If your hotel needs advanced functionality, automation, and scalability, choose Mews. For straightforward management, quick setup, and strong support, ThinkReservations is the clear winner.

Quanto Costano Mews PMS e ThinkReservations PMS?

I prezzi di Sistemi di gestione immobiliare raramente sono semplici. Ecco cosa sappiamo dai dati pubblici sui prezzi di ciascun fornitore. Richiedi sempre un preventivo personalizzato per la dimensione della tua struttura.

Mews Mews ThinkReservations ThinkReservations
Starting Price From $900/mo From $500/mo

Quali Funzionalità Ha Mews PMS che ThinkReservations PMS Non Ha (e Viceversa)?

Secondo il database prodotti di HTR, Mews PMS e ThinkReservations PMS condividono 39 funzionalità. Ecco le differenze principali — funzionalità che uno ha e l'altro no.

Funzionalità Mews Mews ThinkReservations ThinkReservations
CRM ospite
CRS integrato
Modulo di gestione delle entrate
Multilingue
Multivaluta
Profili degli ospiti

Visualizzazione delle principali differenze. Altre 8 funzionalità differiscono tra questi prodotti.

Risultati Reali: Mews vs ThinkReservations per Obiettivo di Business

Abbiamo analizzato 16 casi studio verificati per confrontare cosa gli hotel ottengono realmente con ciascuna piattaforma su quattro obiettivi di business chiave.

Aumentare i Ricavi e Ridurre i Costi
Mews Episode Tbilisi Piccolo
+ Zero connection fee costs
+ 11.9% booking engine conversion rate (average for independent hotels is 3.3%)
+ 9% higher ADR for direct bookings compared to OTAs

"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."

Nikoloz Cherkezishvili
Nikoloz Cherkezishvili
Co-Founder & CEO, Episode Hotels
ThinkReservations Blue Tang Inn Medio
+ Blue Tang Inn was able to significantly increase its bottom line after implementing ThinkReservations, with 52% year on year increase during Q1.
+ The property capitalized on upsell opportunities, offering a wide variety of activities (snorkeling, scuba diving, sailing, fishing) as well as F&B packages. Upsell revenue increased 80% in Q1 2023 vs the previous year
+ Blue Tang Inn management was pleased to see the property booked more nights in Q1 2023, at a significant higher rate while the market maintained the previous year's numbers.

"I became aware of ThinkReservations at a trade show in the US, and I could see right away that it would help Blue Tang Inn streamline our operations, increase our booking and upsel..."

Kristin Fisher
Kristin Fisher
Sales and Marketing Director
Aumentare l'Efficienza Operativa
Mews Aplend Apartments Medio
+ Five properties went live in the space of two weeks
+ One week from welcome call to go live date for several resorts
+ 80% faster to train new staff, cutting time from five working days to just one

"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."

Matej Matejka
Matej Matejka
Owner, Aplend Group
ThinkReservations Yara Palm Springs Piccolo
+ 17.3% of revenue in 2024 came from items and packages, growing their revenue without additional capital investments.
+ Yara Palm Springs consistently has 62% of their bookings through their direct channels, saving thousands of dollars that would otherwise go to OTA commisions.
+ Yara Palm Springs has automated their guest journey and made it easy for guests to enjoy a personalized stay through technology, making it easier for the owners to operate their propertyremotely. "Living in another city from my hotel, working remotely on my hotel, being a mother, trying to have a social life...ThinkReservations makes it so I can still do all those things and be a hotel operator from wherever I am" said Kate.

"ThinkReservations Digital Registration has streamlined our check in process, making my job so much easier. Being able to ask guests for their ID and credit card ahead of time, agre..."

Migliorare l'Esperienza degli Ospiti
Mews Leven Manchester Piccolo
+ 33% of guests use online check-in
+ 9% higher ADR for guests who use online check-in
+ Up to an hour saved per day for the front desk team

"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."

Kris Doyle
Kris Doyle
General Manager, Leven Manchester
ThinkReservations Inn on Main Piccolo
+ Increased Repeat Guests - The inn has seen a notable rise in repeat bookings, including guests who have stayed over 20 times since implementing ThinkReservations.
+ Boosted Upsell Revenue - Upselling opportunities through the booking engine have resulted in a 15% increase in additional revenue from services like late check-ins and special packages.
+ Improved Efficiency - Administrative tasks have been reduced by 30%, allowing staff to dedicate more time to creating memorable guest experiences.

"We try to take care of all the needs of our guests so that they have an experience rather than just a stay"

Chris Kennedy
Chris Kennedy
Co-Owner

Mews vs ThinkReservations: Il Verdetto Finale

Mews
Mews
4.7/5 da 887 recensioni

Cosa amano gli albergatori

Ease of Use 89% positivo

Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find... Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find the platform easy to navigate, which aids in quicker team onboarding and daily use.

Automation and Integrations 69% positivo

Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing erro... Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing errors. Users appreciate the extensive integration options with other tools, which streamline overall operations and enhance efficiency.

Customizability and Flexibility 69% positivo

Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they... Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they note room for improvement in adapting complex booking conditions and enhancing user-friendly navigation for settings.

Dove gli albergatori sollevano obiezioni

Billing and Invoicing 77% negativo

Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billi... Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billings, splits, and providing more customizable invoice formats. This can affect the ease of financial operations within the system.

Reportistica e analisi 60% negativo

Sebbene Mews offra solide funzionalità di reporting e analisi, diverse recensioni evidenziano la necessità di funzionalità di reporting più personaliz... Sebbene Mews offra solide funzionalità di reporting e analisi, diverse recensioni evidenziano la necessità di funzionalità di reporting più personalizzabili e flessibili. Gli utenti esprimono il desiderio di ottenere informazioni più dettagliate, soprattutto nell'analisi delle prenotazioni e dei ricavi.

Classificato più in alto per

Grande (75-199 camere) #3 vs #6
Medio (25-74 camere) #1 vs #9
Extra-Grande (200+ camere) #3 vs #5
Boutique #1 vs #7

Funzionalità uniche

Multilingue Multivaluta Modulo di gestione delle entrate CRM ospite Profili degli ospiti
4.7/5 facilità d'uso 4.3/5 assistenza 335 integrazioni
Visita il Sito Web
ThinkReservations
ThinkReservations
4.9/5 da 395 recensioni

Cosa amano gli albergatori

Assistenza clienti 89% positivo

Sebbene molti lo considerino già eccellente, alcune recensioni esprimono il desiderio di un supporto aggiuntivo nei fine settimana per gestire al megl... Sebbene molti lo considerino già eccellente, alcune recensioni esprimono il desiderio di un supporto aggiuntivo nei fine settimana per gestire al meglio le richieste urgenti.

Efficienza operativa 86% positivo

ThinkReservations aiuta a semplificare le operazioni tramite la registrazione digitale, i controlli notturni e la facile gestione dei processi di pren... ThinkReservations aiuta a semplificare le operazioni tramite la registrazione digitale, i controlli notturni e la facile gestione dei processi di prenotazione e check-in, consentendo al personale di concentrarsi maggiormente sulle interazioni con gli ospiti.

Dati e reporting 75% positivo

Il sistema offre funzionalità complete di dati e reporting, consentendo agli albergatori di prendere decisioni informate sui prezzi, sulla soddisfazio... Il sistema offre funzionalità complete di dati e reporting, consentendo agli albergatori di prendere decisioni informate sui prezzi, sulla soddisfazione degli ospiti e sulla pianificazione strategica.

Dove gli albergatori sollevano obiezioni

Prezzi e commissioni 100% negativo

Alcune recensioni evidenziano problemi con la struttura dei prezzi, tra cui insoddisfazione per le commissioni del channel manager e il prezzo elevato... Alcune recensioni evidenziano problemi con la struttura dei prezzi, tra cui insoddisfazione per le commissioni del channel manager e il prezzo elevato di funzionalità come ThinkMessenger.

Funzionalità di sicurezza 67% negativo

L'autenticazione obbligatoria in due passaggi è motivo di frustrazione per alcuni utenti, che la trovano gravosa e vorrebbero impostazioni di sicurezz... L'autenticazione obbligatoria in due passaggi è motivo di frustrazione per alcuni utenti, che la trovano gravosa e vorrebbero impostazioni di sicurezza più basse.

Classificato più in alto per

Extra Piccolo (< 10 camere) #1 vs #12
Bed & Breakfast e locande #1 vs #3
Casinò #1 vs #7
Motel #6 vs #15
4.8/5 facilità d'uso 4.8/5 assistenza 16 integrazioni
Visita il Profilo

Dove le valutazioni divergono di più

Assistenza Clienti ThinkReservations 4.8 vs 4.3 (+0.6)
Rapporto Qualità-Prezzo ThinkReservations 4.7 vs 4.4 (+0.3)
Onboarding ThinkReservations 4.7 vs 4.4 (+0.3)

Domande Frequenti su Mews PMS vs ThinkReservations PMS

Mews PMS può sostituire ThinkReservations PMS?

Dipende dalle tue esigenze. Mews PMS e ThinkReservations PMS condividono molte funzionalità Property Management Systems di base, ma ciascuno ha capacità uniche. Mews PMS offre 335 partner di integrazione verificati, mentre ThinkReservations PMS ne offre 16. Consulta il confronto delle funzionalità sopra per vedere dove differiscono prima di cambiare.

Qual è migliore per hotel piccoli o indipendenti?

Gli hotel piccoli dovrebbero dare priorità alla facilità d'uso e a un onboarding rapido. ThinkReservations PMS è in testa per facilità d'uso con 4.8/5 vs 4.7/5. Cerca prezzi trasparenti e un'opzione di prova o demo. Filtra le recensioni su ogni pagina prodotto per dimensione della struttura per sentire le opinioni di hotel simili al tuo.

Mews PMS o ThinkReservations PMS offrono un piano gratuito?

Mews PMS: No. ThinkReservations PMS: No. Nessuno dei due prodotti offre attualmente un livello gratuito. La maggior parte dei fornitori Property Management Systems offre demo o prove gratuite — richiedine una a ciascuno per valutare prima di impegnarti.

Come Valuta e Classifica HTR Mews PMS e ThinkReservations PMS?

L'HT Score è una classifica composita che considera 4 gruppi di criteri e oltre una dozzina di variabili per aiutare gli albergatori a confrontare oggettivamente i prodotti tecnologici per hotel. Mews ha un HT Score di 100 e ThinkReservations ha 89. Ecco come viene calcolato il punteggio.

Gruppo di Criteri Peso Cosa Misura
Valutazioni e Recensioni dei Clienti

Quanto raccomandano gli utenti questo prodotto?

Punteggio Valutazioni, Volume Recensioni, Quota di Voce, Profondità Recensioni, Recenza Recensioni, Storie di Successo

Il fattore con il peso maggiore. Analizza le valutazioni medie di soddisfazione (probabilità di raccomandazione, facilità d'uso, assistenza, ROI), il numero totale di recensioni rispetto ai concorrenti nella categoria, la recenza delle recensioni (almeno 20 recensioni negli ultimi 6 mesi) e la quota di voce tra clienti hotel unici per rilevare bias di selezione.

Ecosistema dei Partner

Quanto raccomandano i partner tecnologici questa azienda?

Raccomandazioni dei Partner, Quantità Integrazioni, Qualità Integrazioni

Valuta le raccomandazioni dei partner come voti di fiducia degli esperti, il numero di integrazioni verificate e la qualità dell'ecosistema — la media degli HT Score dei partner di integrazione. I prodotti con ecosistemi di integrazione di qualità superiore hanno maggiori probabilità di offrire uno stack tecnologico connesso.

Centralità del Cliente

Quanto è orientata al cliente questa organizzazione?

Assistenza Certificata, Coerenza delle Recensioni, Completezza del Profilo

Valuta se l'azienda ha ottenuto la Certificazione di Assistenza Clienti HTR, mantiene una raccolta di recensioni costante nel tempo (un indicatore di cultura orientata al feedback) e mantiene i profili prodotto completi con funzionalità, screenshot, prezzi e caratteristiche.

Portata, Solidità e Risorse

Quanto è estesa la portata e le risorse di questa azienda?

Portata Geografica, Solidità nel Tempo, Risorse Aziendali, Punteggio di Tendenza

Misura la presenza globale (paesi e regioni servite), gli anni di attività come indicatore di stabilità, il numero di dipendenti come indicatore di risorse e un punteggio di tendenza basato su richieste degli acquirenti, recensioni, raccomandazioni dei partner e attività stampa degli ultimi dodici mesi.

Le valutazioni e le recensioni dei clienti sono di gran lunga il fattore più importante nell'algoritmo dell'HT Score. HTR non accetta pagamenti per classifiche più alte. Tutte le recensioni sono verificate — solo i professionisti del settore alberghiero con affiliazioni confermate possono inviare valutazioni. Visualizza la metodologia completa dell'HT Score →

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