Housekeeping Automation at REVO Munich

OPERATIONS

Housekeeping Automation at REVO Munich

REVO Munich implemented Flexkeeping to automate housekeeping and eliminate inaccurate staffing, resulting in 352 hours saved monthly.

Why it matters: With over 600 rooms of varying sizes, REVO Munich needed a way to streamline complex cleaning patterns and remove operational roadblocks for staff.

Flexkeeping is a hotel operations platform designed to help teams work smarter, faster, and more efficiently. Its innovative automation and AI tools save time, reduce stress, and significantly improve guest services. Flexkeeping is trusted by 1000+ properties in 80+ countries worldwide.

Top 3 Core Objectives: REVO Munich wanted to streamline housekeeping to account for complex cleaning patterns, eliminate inaccurate staff forecasting, and allocate work more effectively.

Streamline Complex Cleaning Patterns: They wanted a digital platform that would quickly and easily account for a wide range of factors—like length of stay, cleaning intervals, and specific guest requests—without the need for error-prone manual input.
Accurate Staff Forecasting: They wanted to avoid over or understaffing to enhance staff wellbeing and guest experiences.
Faster Work Allocation: They wanted to eliminate operational inefficiencies caused by confusing, time-consuming spreadsheets and manual data entry.

Innovators Mentioned

REVO Munich

Flexkeeping

Sven Efler

Hotel Manager at REVO Munich

REVO Munich

Adrian Schmidt

VP Digital Development and Strategy at HR Group

REVO Munich

"Initially, managing housekeeping for 16 floors and 607 rooms was a significant challenge due to complex cleaning patterns. Factors like lengths of stay, cleaning intervals (since daily cleaning is not provided), and varying guest needs added to the difficulty. Flexkeeping simplified this by automating scheduling and real-time adjustments, making our operations much easier to manage."

Sven Efler

Hotel Manager at REVO Munich

👍 Hotel Manager at REVO Munich Sven Efler said that Automating scheduling, frequency adjustments, and room readiness was crucial to managing complex operations.:

"Initially, managing housekeeping for 16 floors and 607 rooms was a significant challenge due to complex cleaning patterns. Factors like lengths of stay, cleaning intervals (since daily cleaning is not provided), and varying guest needs added to the difficulty. Flexkeeping simplified this by automating scheduling and real-time adjustments, making our operations much easier to manage."

⚖️ The selection process: During their research process, Adrian Schmidt evaluated Flexkeeping's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that Flexkeeping was the best fit solution:

VP Digital Development and Strategy at HR Group Adrian Schmidt said, about their decision: "Its unique automation capabilities, including customizable if/then rules, set it apart from other tools by reducing manual input and staffing needs. For a large operation like REVO, this was crucial, as it streamlined 14 categories and rules for different stay types, saving time and enhancing efficiency."

📈 The results: Since implementing Flexkeeping, REVO Munich has fully automated its housekeeping to eliminate costly inefficiencies and forecasting issues, while reducing stress for staff.

352 hours saved monthly. 75 hours saved monthly in staff forecasting alone.
65% faster check-in process. 85% fewer phone calls.
63% faster work allocation. 716% Return on Investment.