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Raitify
4.8 (29 REVIEWS)
HT Score
78 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Raitify
Ranked 6 (out of 62) in Reputation Management
Turn guest feedback into stronger reputation, higher visibility, and more bookings.
97% recommended by 30 hotels
Best Western, Lindner JDV by Hyatt, Schiehser Group & 27 others
Bell - AI powered product analyst
I analyzed all of Raitify’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Ratify helps hotels centralize review management, save front-desk time, and respond to guest feedback faster and more professionally. Reviewers value its AI-generated replies, clear reputation dashboard, and analytics that turn guest comments into action items for service improvement and better online reputation. Gaps include deeper handling of negative reviews, richer website widget customization, and more direct platform integrations like Expedia.
Best Western, Lindner JDV by Hyatt, Schiehser Group & 27 others
Read their reviewsWhat Types of Hotels Raitify is Popular For
Size
1 | X-Small (1-9 room)
7 | Small (10-49 room)
13 | Mid-Sized (50-99 room)
8 | Large (100-499 room)
Country
22 | Austria
7 | Germany
Type
10 | Boutique Hotels
8 | City Center Hotels
7 | Bed & Breakfast & Inns
7 | Airport/Conference Hotels
7 | Resorts
3 | Branded Hotels
3 | Extended Stay & Serviced Apartments
3 | Limited Service & Budget Hotels
3 | Luxury Hotels
2 | Casinos
1 | Hostels
Region
29 | Europe
Category
29 | Reputation Management
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What is Raitify?
Founded in 2024 | Headquarters in Vienna (Austria) | 25 employees
Raitify is a AI-powered hotel reputation management platform that helps hotels generate more guest reviews, manage and respond to reviews automatically, and improve their online presence across Google, Booking.com, Expedia, and TripAdvisor. It centralizes review management in one dashboard, uses AI to create personalized responses in the hotel’s brand voice, and provides insights into guest feedback and service issues. It also supports AI search visibility by organizing hotel content for modern recommendation engines.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Raitify products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Raitify Reviews Analyzed: 8
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Raitify Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Raitify
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Raitify's Provided Description:
"Raitify is an AI-powered reputation management platform built specifically for hotels that want to generate more guest reviews, automate review management, and strengthen their online reputation across platforms like Google, Booking.com, Expedia and TripAdvisor. The platform helps hotel teams collect more guest feedback through automated review generation flows and respond to reviews instantly with personalized AI-generated responses that match the hotel’s tone and brand voice. By centralizing reputation management into one dashboard, Raitify enables hotels to maintain high response rates, save hours of manual work every week, and gain valuable insights into guest satisfaction trends, recurring complaints, and operational improvement opportunities. Hotels can use these insights to improve guest experience, strengthen trust, and increase booking conversion over time. In addition to reputation management, Raitify helps hotels improve their visibility in modern AI-driven search environments through Generative Engine Optimization (GEO). By structuring guest feedback, review responses, FAQs, and hotel information in an AI-readable way, Raitify increases the likelihood of hotels being recommended in AI-generated travel searches and hotel recommendations across platforms like ChatGPT, Gemini, and Perplexity."
FAQs
Capabilities
Unified Review Inbox
Unified Review Inbox
Manage and respond to guest reviews from Google, Booking.com, TripAdvisor, and other platforms in one centralized dashboard. Raitify helps hotel teams save time, maintain fast response rates, and never miss important guest feedback again.
Connect all your Review platforms
Connect all your Review platforms
Easily connect your hotel’s review platforms to Raitify and manage your entire online reputation from one place. Centralize incoming reviews, streamline workflows, and simplify reputation management across every major travel platform.
Smart Brand & Response Settings
Smart Brand & Response Settings
Customize how AI responds to reviews based on your hotel’s tone, communication style, and platform-specific preferences. Raitify allows hotels to create personalized response guidelines for consistent and professional guest communication.
AI Autopilot for Review Responses
AI Autopilot for Review Responses
Activate AI Autopilot for Google, Booking.com and Tripadvisor and automatically respond to guest reviews based on your own rating rules. Decide from how many stars reviews should be answered automatically and let Raitify handle the rest.
QR Code Review Generation
QR Code Review Generation
Increase the number of guest reviews with custom QR code stickers provided by Raitify. Place them around your hotel to encourage guests to leave reviews quickly and easily during or after their stay.
Smart Internal Feedback Collection
Smart Internal Feedback Collection
Capture negative guest feedback internally before it becomes a public review. With Raitify’s intelligent review flow, hotels can define rating thresholds and redirect lower ratings into a private feedback form for internal handling.
Reputation Analytics & Guest Insights
Reputation Analytics & Guest Insights
Analyze guest feedback with powerful analytics and identify clear strengths, weaknesses, and improvement opportunities. Raitify transforms reviews into actionable insights that help hotels improve guest experience and operational performance.
Features
Surveys & Feedback
4/5 features
Review Generation
4/5 features
Follow-up & Resolution
4/5 features
Reporting, Analytics & Insights
4/5 features
Channels
4/5 features
Admin & Settings
4/5 features
Available Add-ons & Modules
GEO-Optimized Review Widget
Embed GEO-optimized review widgets directly on your hotel website and transform guest feedback into AI-readable content. The widget structures reviews and hotel information in a way that improves visibility across modern AI-driven search environments like ChatGPT, Gemini, and Perplexity while also building trust with website visitors.
AI Visibility & GEO Report
Digital Marketing Agencies
Analyze how well your hotel is positioned for AI-driven travel search with Raitify’s GEO Report. The report evaluates data consistency, keyword coverage, structured hotel information, and overall AI visibility readiness to help hotels improve their chances of being recommended in AI-generated travel searches and hotel recommendations.
Raitify Reviews Summary
Ease of Use
4.9/5
Customer Support
4.9/5
ROI
4.7/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, Raitify is the #8 most trending product in the Reputation Management category (out of 62) and the #300 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreRaitify’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Raitify Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Raitify Case Studies
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References
"We used to have a 20-hour-a-week staffer doing nothing but reviews. Today it takes us about two hours, the other 18 go straight back into real work with our guests. Plus one of the best support teams I've ever dealt with."
Pia S.
Manager @
Do Step Inn
"The biggest value for me is the analytics: I can see at a glance which topics, like breakfast, keep coming up and how they're trending. I never had that overview before. For privately run hotels it's ideal. I'd recommend Raitify any time."
Holger W.
Director @
Vienna Sporthotel
"Instead of logging into five different portals, we now have all our reviews in one place. With just two clicks every single guest gets an individual reply. A huge relief that saves us time every day."
Sophie H.
Front Office Manager @
"Reviews were never our favorite topic — we'd rather focus on what we do best in the hotel. With Raitify this is finally managed professionally and off our plate. That gives us real peace of mind."
Anita K.
Director @
Hotel Post am See
"We used to answer every review by hand, which took an enormous amount of time. With Raitify we save that time, and the replies are no longer generic templates but individual and creative. Guests can tell that someone genuinely put thought into it. The whole setup took just 15 minutes."
Nina L.
Director @
Featured Customers
Hotelier Rating
Looking for specific info?
10
Innovative and personal support — but PMS integration would help
CEO / Owner from 75-99 room Boutique in Ingolstadt (Germany)
Verified
25 days ago
What particularly excites me about Raitify is the combination of innovative technology, genuine customer orientation, and extraordinary entrepreneurial spirit.
As the owner of an individual 4-star boutique hotel with 50 rooms and suites, I appreciate technology partners who truly understand the challenges of owner-managed hotels and do not...
Germany
Germany
CEO / Owner
Mid-Sized Hotel
9
Automatic review replies — but only on Google
Front desk from 25-49 room in Gries im Sellrain (Austria)
Verified
2 months ago
Automatic responses to reviews for very positive ones, the response can be sent immediately, while others can be reviewed first.
Austria
Austria
Front desk
Small Hotel
10
Fast implementation and good response filtering, with excellent support
from 25-49 room Bed & Breakfast & Inn in Strumpfelbrunn (Germany)
Verified
2 months ago
The fast implementation and good handling of our reviews.
The response templates we provided were implemented very well. Bad reviews are filtered out.
Germany
Germany
Small Hotel
10
Easy to use and a huge time saver — translation and publish button could improve
from 25-49 room Boutique in Freiburg im Breisgau (Germany)
Verified
2 months ago
we are absolutely thrilled!
We use Raitify for a total of 9 restaurants and 2 hotels and love it!
The implementation is a breeze. It's simple to use day-to-day and very intuitive. The support team is fast and responds exactly to our requests.
Thank you for this huge simplification and time savings.
Germany
Germany
Small Hotel
10
Fast, consistent guest replies — but negative reviews need more control
Front desk from 25-49 room Boutique in Cuxhaven (Germany)
Verified
2 months ago
We are very satisfied with Raitify. We find the automatic responses to guest questions and reviews particularly helpful. You can specify exactly how certain topics or questions should be addressed, ensuring the answers are consistent with our hotel and communication style. This saves an enormous amount of time in our daily hotel operations...
Germany
Germany
Front desk
Small Hotel
10
Clear review management for small hotels with room to grow
Tourism professionals from 5 to 9 room Bed & Breakfast & Inn in Going (Austria)
Verified
2 months ago
Perfect for small and medium-sized businesses that want to respond to reviews professionally and quickly. I particularly like the simple and clear structure of Ratify's customer portal. This allows you to quickly get an overview of all the important developments related to reviews, which are so crucial for hotels.
Austria
Austria
Tourism professionals
X-Small Hotel
10
Great support and automation, with a mobile app still missing
from 50-74 room Luxury Hotel in Heiligenblut (Austria)
Verified
2 months ago
The support team that handled the operation and explanation of the Raitify system was absolutely perfect. Getting a great, relevant, and understandable answer to even the most "silly" question, all while being polite and competent – that's not something you always find. The program/system itself is brilliant. Automated yet authentic, it tru...
Austria
Austria
Mid-Sized Hotel
10
Centralized reviews and useful AI replies — clearer evaluations would help
COO from 75-99 room City Center Hotel in Vienna (Austria)
Verified
2 months ago
All reviews from various platforms are clearly collected in one place, providing a much better overview. The AI support for responding to reviews is particularly useful, as it saves a lot of time while still allowing for individualized guest feedback. I also find the analyses very helpful, as they quickly reveal which topics guests mentio...
Austria
Austria
COO
Mid-Sized Hotel
10
Quick, intuitive guest communication that saves time — AI could be more personalized
General Manager from 75-99 room Bed & Breakfast & Inn in Vienna (Austria)
Verified
2 months ago
The system's quick and intuitive operation is a particularly positive feature. It's easy to use and enables efficient daily operations. The reply templates, which address specific guest messages and requests, are also very helpful. This makes communication feel personal and individual, rather than like a standardized response. Another major...
Austria
Austria
General Manager
Mid-Sized Hotel
10
Time-saving review responses with room for more customization
from 25-49 room Bed & Breakfast & Inn in Ruhpolding (Germany)
Verified
2 months ago
Time savings when responding to reviews. Easy to use. Professional, personalized AI responses. Fast and competent support. Reviews from various portals in one central location. Analytics and reports with concrete suggestions for improvement.
Germany
Germany
Small Hotel
- 1
- 2
- 3
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
It saves a lot of time in everyday operations. Raitify automates the process of responding to reviews on platforms like Google, Booking.com, and Airbnb. This can save up to 90% of the time spent. This is especially valuable for hotels whose teams are already heavily booked.
Showing all answers to: "What does this product or service do well?"
It saves a lot of time in everyday operations. Raitify automates the process of responding to reviews on platforms like Google, Booking.com, and Airbnb. This can save up to 90% of the time spent. This is especially valuable for hotels whose teams are already heavily booked.
Raitify provides hotels with an efficient and easy-to-use solution for managing their online reputation. The platform helps automate review responses, saves hotel teams valuable time and provides useful insights into guest feedback. From our perspective as a technology partner, Raitify addresses a real operational challenge for hotels while continuously expanding its offering around reputation management and AI visibility.
Question:
What differentiates this product or service from the competition?
Answer:
The key difference lies in the combination of automated review management, proactive review generation, and AI-powered analysis. Raitify uses AI to create personalized responses and can automatically publish them or prepare them for review, depending on the settings. Reviews from Google, Booking.com, Airbnb, TripAdvisor, HolidayCheck, and Expedia are processed centrally.
Showing all answers to: "What differentiates this product or service from the competition?"
The key difference lies in the combination of automated review management, proactive review generation, and AI-powered analysis. Raitify uses AI to create personalized responses and can automatically publish them or prepare them for review, depending on the settings. Reviews from Google, Booking.com, Airbnb, TripAdvisor, HolidayCheck, and Expedia are processed centrally.
What stands out to us is Raitify’s combination of automated reputation management and its strong focus on AI visibility and GEO. The team is also very responsive to feedback and continuously develops the platform based on the actual needs of hotels and partners.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Don't just evaluate Raitify as a tool, but as part of your daily sales and marketing processes. The crucial question is whether the solution actually helps you generate more qualified leads, reach existing guests more effectively, or streamline your operations.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Don't just evaluate Raitify as a tool, but as part of your daily sales and marketing processes. The crucial question is whether the solution actually helps you generate more qualified leads, reach existing guests more effectively, or streamline your operations.
I would recommend taking the time to see the platform in action and understand how much of the daily reputation management process can be automated. Especially for hotels managing reviews across multiple platforms, Raitify can significantly reduce manual work while helping maintain a consistent and professional online presence.
+ 0
recommend
Recommended by
Karsten Jeß
Inhaber
@
KAJ Hotel Networks
Alexander Blancke
CEO
@
Beyond Bookings GmbH
Karsten Jeß
Inhaber
@
KAJ Hotel Networks
Alexander Blancke
CEO
@
Beyond Bookings GmbH
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Support
Unverified
Raitify has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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Ease of Use
0.0/5
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0.0/5
ROI
0.0/5
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