A Akia lança o AI Voice, uma recepcionista com inteligência artificial que atende chamadas e reserva quartos.

The same AI agent that runs guest messaging now picks up the phone, books rooms, and takes payment mid-call for hotels and vacation rentals.

A Roommaster lança um sistema de gestão de hóspedes com inteligência artificial para levar a comunicação 24 horas por dia, 7 dias por semana, aos hóspedes de hotéis independentes.

New platform handles guest conversations across web chat, WhatsApp, and email around the clock, converting inquiries into direct bookings

Os sistemas de gestão hoteleira Hoteza e Shiji Daylight eliminam o trabalho manual na recepção graças à nova integração bidirecional.

Hotels can now synchronize reservations, guest profiles, messaging, and folio data between both platforms.

€30.000 em jogo: Webinar da SuitePad analisa a lacuna na receita do serviço de quarto.

A live webinar with SuitePad CEO Moritz von Petersdorff-Campen shows hotels how to grow room service revenue without adding staff.

Room Service Benchmark Report 2026

The top 25% of hotels generate €257 per room per year from room service. The median generates €99. A 200-room hotel at the median leaves €31,000+ on the table annually. This gap isn't about location, brand, or budget. It's about six operational decisions most hotels aren't making.

A COTT Electronics lança a Hotelier TV: uma plataforma de streaming para quartos de hotel com concierge de IA e assistente virtual para dispositivos móveis.

The Warsaw-based hospitality technology company introduces a cloud platform that turns hotel TVs into revenue-generating guest engagement hubs, with PIN-based setup, no contracts, and deployment measured in hours rather than weeks.

How Agnelo Fernandes is Making Cote Hospitality Epic

Cote Hospitality CEO Agnelo Fernandes set out to transform both the guest and associate experience across the company's resort and camp portfolio. By embedding ProfitSword, Hotel Effectiveness, and Alice into daily operations, the team shifted from reactive management to forward-looking, data-driven decision-making.

How FPG Helped Anantara Ubud Bali Achieve the #1 RevPAR Ranking in Asia

Shiji e dailypoint lançam integração em tempo real para uma fonte única de informações confiáveis ​​sobre hóspedes em hotéis.

New two-way sync between Daylight Property Management System (PMS) and dailypoint helps hotels streamline operations and personalize every stay.

Millennium Place Marina In Dubai Generates AED 5m in Incremental Revenue With FPG

Millennium Place Marina Dubai has ranked #1 amongst Millennium Hotels & Resorts in MEA for incremental revenue performance, achieving the highest room RevPAR uplift and overall RevPAR uplift across all products. Since implementing FPG’s front desk performance solution in 2019, the hotel has transformed guest check-in moments into measurable revenue results, steadily growing Room RevPAR impact from +1.20% in 2019 to +4.93% in 2025 — proving the powerful impact of engaged, performance-driven frontline teams.

SuitePad lança ferramenta gratuita de benchmarking de serviço de quarto para hotéis - baseada em dados de mais de 200.000 pedidos reais.

New analyzer benchmarks any hotel menu against 500+ properties in two minutes. The research behind it shows a 2.6x revenue gap between top and bottom performers

Dados críticos do hotel estão armazenados no chat da sua equipe em dispositivos pessoais.

Your hotel's most critical operational and guest data is currently sitting on your departing employees' personal phones. Learn why relying on consumer apps is a serious data security risk and how to regain control of your data infrastructure.

A Trybe nomeia Erica Martin como Diretora de Vendas para impulsionar o crescimento na América do Norte.

Erica’s appointment marks another key milestone in Trybe’s North American growth strategy

COURTYARD BY MARRIOTT SEMINYAK BALI ACHIEVES +6% REVPAR GROWTH WITH FPG

Located in the heart of Seminyak, one of Bali’s most popular resort destinations, Courtyard by Marriott Seminyak Bali is renowned for its vibrant atmosphere and dedication to guest satisfaction. Behind the scenes, the hotel’s leadership team has been quietly redefining performance success, leveraging FPG’s data-driven platform to enhance upselling performance, motivate staff and streamline operations.

O SmartStay otimiza a experiência do hóspede no Aeroporto Te Arikinui Pullman de Auckland.

The lobby at Te Arikinui Pullman Auckland Airport has recently undergone a subtle yet impactful transformation.

TrustYou e Apaleo apresentam “Momentos Mágicos”: Comunicação com hóspedes sempre disponível e com resposta imediata, impulsionada por IA.

How hotels turn every conversation into revenue, recognition, and loyalty