Allotz HMS vs. eviivo Suite™ HMS: Which Is Right for You?

Updated May 15, 2026  ·  216 verified reviews analyzed

TLDR

We analyzed 216 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Allotz shines .

eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Native Email Marketing and Guest Feedback Management.

See the full breakdown below ↓

How Does Allotz HMS Compare to eviivo Suite™ HMS?

Side-by-side ratings based on 216 verified hotelier reviews on HTR.

HTScore
0
88
Likelihood to Recommend
0%
95%
Ease of Use
0.0/5
4.5/5
Customer Support
0.0/5
4.6/5
Value for Money
0.0/5
4.3/5
Starting Price Contact sales From $700/mo
Verified Reviews 0 216

What Are the Pros and Cons of Allotz HMS vs eviivo Suite™ HMS?

After analyzing 216 verified reviews, Allotz users most value its , while eviivo users highlight customer service, user friendly interface and ease of use, communication and integration. Click any theme to see what reviewers say.

Allotz Allotz eviivo eviivo
Pros
+ Customer Service
+ User Friendly Interface and Ease of Use
+ Communication and Integration
+ Training and Documentation
Cons
Chat Support Limitations
Booking Management
Group Management and Automation

Allotz vs eviivo: Rankings by Hotel Segment

How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Allotz Allotz eviivo eviivo
Small (10-24 rooms) #11 54 reviews
Mid-Size (25-74 rooms) #18 14 reviews
Large (75-199 rooms) #10 6 reviews
X-Large (200+ rooms) #21 0 reviews

By Property Type

Segment Allotz Allotz eviivo eviivo
Boutique #10 44 reviews
Luxury #7 35 reviews
Branded / Chain #10 19 reviews
Extended Stay #10 12 reviews

By Region

Segment Allotz Allotz eviivo eviivo
North America #10 30 reviews
Europe #3 152 reviews
Asia Pacific #25 2 reviews
Middle East #21 0 reviews

The Decision

Choosing between Allotz HMS and eviivo Suite™ hinges on your hotel's size, needs, and growth plans. Both seek to streamline operations, but they diverge significantly in features, support, and market presence. Your team must consider which platform aligns better with your operational complexity and customer experience goals.

Allotz aims to replace traditional PMS with an automated, revenue-focused cloud system, primarily targeting larger or more digitally ambitious hotels. Conversely, eviivo is designed for independent properties, B&Bs, and small hotels seeking simplicity and ease of use. Which solution best fits your current challenges and future ambitions?

Is Allotz HMS or eviivo Suite™ Better for Hotels?

Allotz's focus is on automation, online distribution, and revenue optimization across global markets. It offers a full suite of advanced channel management and analytics tools, but it lacks user-friendly reviews, with a 0/5 overall rating and no recent feedback.

In contrast, eviivo boasts a robust 87.7 HTR score and a 1/5 overall rating, with more than 190 recent reviews highlighting ease of use, customer support, and operational efficiency. Its platform is tailored for independent and small-scale properties needing reliable booking and management tools. Given the recent surge in reviews, eviivo’s insights are more current and trustworthy. Are you prioritizing automation and market reach or ease of use and customer support?

eviivo Suite™ vs Allotz HMS: Which Should Your Hotel Choose?

If your hotel needs a straightforward, proven management system that improves booking efficiency, eviivo is the clear choice. It’s especially suitable for small properties, B&Bs, and independent hotels that want to enhance guest experience with minimal complexity.

If your team requires a comprehensive, automated platform that offers revenue management, real-time analytics, and global distribution, Allotz's product might be more aligned—though its lack of reviews makes assessing real-world performance difficult. For most hotels, especially those focused on growth and operational simplicity, eviivo's proven track record makes it the safer pick.

Is Allotz HMS or eviivo Suite™ Easier to Use?

eviivo scores a remarkable 4.48/5 in ease of use, driven by a well-designed interface, simple onboarding, and high staff adoption. Reviews frequently cite its intuitive booking, billing, and report features, with users noting that staff can learn quickly and adapt with minimal training.

Allotz received no ratings for ease of use, and its lack of recent reviews signals an absence of user feedback on user experience. Given the overwhelmingly positive feedback for eviivo, it’s evident that your team will find it more user-friendly. Edge: eviivo Suite™.

Which Has Better Features: Allotz HMS or eviivo Suite™?

eviivo offers a broad set of 54 features, including multi-currency, booking engine, channel management, guest CRM, revenue management, and more—many of which are absent in Allotz. Its features support automation, guest engagement, and detailed reporting, making it a versatile tool for independent operators.

Allotz, by comparison, has no unique features listed, emphasizing automation and analytics but lacking detailed functionality. With such a stark difference, eviivo’s extensive feature set clearly outperforms Allotz. Edge: eviivo Suite™.

Which Has Better Customer Support: Allotz or eviivo?

eviivo’s support rating is 4.57/5, with recent reviews praising its professionalism, responsiveness, and helpful training. Users often highlight its proactive assistance and effective problem-solving, making daily operations smoother.

Allotz's support ratings are unavailable; reviews are absent, indicating little publicly available feedback. Given current data, eviivo’s support is more reliable. Edge: eviivo Suite™.

Which Do Hoteliers Rate Higher: Allotz or eviivo?

With 191 reviews in the last six months, eviivo’s 95% likelihood to recommend underscores strong satisfaction across various property types. Hoteliers in B&Bs, small hotels, and independent properties rate it highly for ease of use and support.

Allotz has no reviews, making it impossible to gauge user satisfaction. Based on recent, extensive feedback, eviivo’s ratings are far more trustworthy. Edge: eviivo Suite™.

How Much Do Allotz and eviivo Cost?

Allotz’s pricing details are unavailable, and it appears to lack a free trial or transparent cost structure. eviivo charges a flat $700 monthly fee, with no free tier or trial, reflecting a straightforward pricing model.

For budget-conscious properties, the clear pricing of eviivo helps in decision-making. The lack of information on Allotz’s costs makes it less appealing unless you seek a bespoke quote. Edge: eviivo Suite™.

What Type of Hotel Should Use Allotz?

  • Hotels that need a highly automated, revenue-driven platform capable of handling complex distribution.
  • Large or multi-property groups aiming to optimize yield across channels in real-time.
  • Teams seeking advanced analytics and market insights to inform strategic decisions.
  • Properties prepared to invest in a comprehensive system that replaces PMS functionalities.

Not ideal if your hotel is small, relies on straightforward booking, or prefers easy-to-use solutions. Allotz’s complexity and lack of recent reviews suggest it’s better suited for larger operations with technical expertise.

What Type of Hotel Should Use eviivo Suite™?

  • Small hotels, B&Bs, inns, and independent properties seeking an affordable, easy-to-manage system.
  • Hotels focused on increasing direct bookings and streamlining operations with automation.
  • Properties that value customer support and intuitive interfaces over advanced analytics.
  • Teams aiming for rapid onboarding and minimal training requirements.

Not ideal if your hotel requires a highly customizable or enterprise-level system that handles complex revenue management or multi-property operations. For most independent operators, eviivo offers the right balance.

eviivo Suite™ vs Allotz HMS: The Bottom Line for Hotels

The core difference is that eviivo is a practical, user-friendly platform proven to improve operational efficiency and bookings, while Allotz aims to provide a broad, automation-heavy solution with less current user feedback.

If your hotel prioritizes ease, support, and a proven record of success, go with eviivo. It’s especially well-suited for small to medium properties that seek growth without the complexity of large-scale enterprise systems.

Choose Allotz if your team is equipped to manage a more complex, revenue-centric platform and your property operates at a scale that benefits from advanced analytics and automation. Its lack of recent reviews makes it a riskier option for most hotels.

In conclusion, based on recent reviews, extensive features, and support quality, eviivo Suite™ stands out as the more reliable and user-friendly choice for independent hotels and small properties. Allotz’s offering remains less transparent and untested in the current market environment.

How Much Do Allotz HMS and eviivo Suite™ HMS Cost?

Hotel Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Allotz Allotz eviivo eviivo
Starting Price From $700/mo

Which Features Does Allotz HMS Have That eviivo Suite™ HMS Doesn't (and Vice Versa)?

According to HTR's product database, Allotz HMS and eviivo Suite™ HMS share 0 features. Here are the key differences — features one has that the other lacks.

Feature Allotz Allotz eviivo eviivo
Booking Engine
Channel Manager
Group Booking Engine
Multi-currency
Native Email Marketing
Website Development

Showing top differences. 42 more features differ between these products.

Real-World Results: Allotz vs eviivo by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
Allotz Allotz

No published case study for this goal yet.

eviivo Brambles of Inveraray Mid-Size
+ eviivo allows the hotel side of the business to run itself. We don't need to worry about it at all. Most of the time we are fully booked, which is a big thanks to eviivo Suite. eviivo makes us a really successful business." (Victoria Thomson - Owner)
+ All the automation makes me cut back on my labour costs. I've not got someone sitting doing menial admin tasks; eviivo does it all for me." (Victoria Thomson - Owner)
+ We're now at 18 rooms...we're really excited about our next project...to take us up to 22 rooms, and we still have plans beyond that as well for the year after, just to keep growing. And it's eviivo that's allowed us to do that." (Victoria Thomson - Owner)

"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."

Increase Operational Efficiency
Allotz Allotz

No published case study for this goal yet.

eviivo Hotel Garni Seestern Small
+ Durch den bei eviivo integrierten Channel Manager ist das Hotel Seestern auf allen wichtigen Reiseportalen buchbar ohne die Gefahr einer Überbuchung.
+ Die eviivo Buchungsmaschine auf seiner eigenen Website bringt ihm viele Direktbuchungen, für die er keine Provisionen zahlen muss.
+ Durch die Automatisierung spart Mathias mit seinem Team jeden Tag einige Stunden an Arbeit. So spart er Mitarbeiterkosten und hat selber mehr Zeit für die wichtigen Dinge im Leben.

"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."

Mathias Lehmann
Mathias Lehmann
Hotelbesitzer
Improve Guest Experience
Allotz Allotz

No published case study for this goal yet.

eviivo Be Still Getaways Large
+ Reduced manual efforts in booking management.
+ Enhanced guest satisfaction with timely and personalized communications.
+ Increased operational efficiency with centralized management tools.

"Managing The Historic Berkeley Place is a unique challenge given its historic significance and diverse suite offerings. With eviivo, every aspect, from booking to guest communicati..."

Jamie Inlow
Jamie Inlow
Founder and Operator of Be Still Getaway...

Allotz vs eviivo: The Bottom Line

Allotz
Allotz
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 5 integrations
Visit Profile
eviivo
eviivo
4.8/5 from 216 reviews

What hoteliers love

Customer Service 94% positive

Users frequently commend Eviivo for its exceptional customer service, with advisors like Jilani, Gu7etif, and Sam noted for their professionalism and... Users frequently commend Eviivo for its exceptional customer service, with advisors like Jilani, Gu7etif, and Sam noted for their professionalism and responsiveness during support interactions. The support team's availability significantly aids users in troubleshooting and optimizing system use.

User Friendly Interface and Ease of Use 100% positive

Eviivo's interface is consistently hailed as simple and intuitive, making it easy for newcomers to manage bookings, calendars, and hotel operations ef... Eviivo's interface is consistently hailed as simple and intuitive, making it easy for newcomers to manage bookings, calendars, and hotel operations effortlessly. This contributes to enhanced productivity by reducing the learning curve for users.

Communication and Integration 80% positive

Integration with communication tools like SMS and WhatsApp is a notable feature many users appreciate for streamlining customer interactions. This add... Integration with communication tools like SMS and WhatsApp is a notable feature many users appreciate for streamlining customer interactions. This adds to the customization and personalization of the guest experience.

Where hoteliers push back

Chat Support Limitations 57% negative

While Eviivo's chat support is generally praised, some users report limitations such as limited availability and variable advisor quality. Improving t... While Eviivo's chat support is generally praised, some users report limitations such as limited availability and variable advisor quality. Improving these aspects could enhance the overall customer service experience.

Booking Management 60% negative

Eviivo's efficient reservation and booking management features are praised, helping hotels manage room availability and bookings seamlessly across dif... Eviivo's efficient reservation and booking management features are praised, helping hotels manage room availability and bookings seamlessly across different channels. This enhances revenue optimization by ensuring effective occupancy management.

Unique capabilities

Multi-currency Group Booking Engine Native Email Marketing Website Development Booking Engine
4.5/5 ease of use 4.6/5 support 32 integrations
Visit Website

Where the ratings diverge most

Overall Rating eviivo 1.0 vs 0.0 (+1)
Ease of Use eviivo 4.5 vs 0.0 (+4.5)
Customer Support eviivo 4.6 vs 0.0 (+4.6)
Value for Money eviivo 4.3 vs 0.0 (+4.3)
Onboarding eviivo 4.4 vs 0.0 (+4.4)

Frequently Asked Questions About Allotz HMS vs eviivo Suite™ HMS

Can Allotz HMS replace eviivo Suite™ HMS?

It depends on your requirements. Allotz HMS and eviivo Suite™ HMS share many core Hotel Management Software features, but each has unique capabilities. Allotz HMS offers 5 verified integration partners, while eviivo Suite™ HMS offers 32. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ HMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Allotz HMS or eviivo Suite™ HMS offer a free plan?

Allotz HMS: No. eviivo Suite™ HMS: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Allotz HMS and eviivo Suite™ HMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Allotz has an HT Score of 0 and eviivo has 88. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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