The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 216 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Allotz shines .
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Native Email Marketing and Guest Feedback Management.
Side-by-side ratings based on 216 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $700/mo |
| Verified Reviews | 0 | 216 |
After analyzing 216 verified reviews, Allotz users most value its , while eviivo users highlight customer service, user friendly interface and ease of use, communication and integration. Click any theme to see what reviewers say.
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Customer Service
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User Friendly Interface and Ease of Use
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Communication and Integration
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Training and Documentation
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Chat Support Limitations
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Booking Management
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Group Management and Automation
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How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #11 54 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #18 14 reviews |
| Large (75-199 rooms) ▾ | — | #10 6 reviews |
| X-Large (200+ rooms) | — | #21 0 reviews |
By Property Type
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| Boutique ▾ | — | #10 44 reviews |
| Luxury ▾ | — | #7 35 reviews |
| Branded / Chain ▾ | — | #10 19 reviews |
| Extended Stay ▾ | — | #10 12 reviews |
By Region
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| North America ▾ | — | #10 30 reviews |
| Europe ▾ | — | #3 152 reviews |
| Asia Pacific | — | #25 2 reviews |
| Middle East | — | #21 0 reviews |
Choosing between Allotz HMS and eviivo Suite™ hinges on your hotel's size, needs, and growth plans. Both seek to streamline operations, but they diverge significantly in features, support, and market presence. Your team must consider which platform aligns better with your operational complexity and customer experience goals.
Allotz aims to replace traditional PMS with an automated, revenue-focused cloud system, primarily targeting larger or more digitally ambitious hotels. Conversely, eviivo is designed for independent properties, B&Bs, and small hotels seeking simplicity and ease of use. Which solution best fits your current challenges and future ambitions?
Allotz's focus is on automation, online distribution, and revenue optimization across global markets. It offers a full suite of advanced channel management and analytics tools, but it lacks user-friendly reviews, with a 0/5 overall rating and no recent feedback.
In contrast, eviivo boasts a robust 87.7 HTR score and a 1/5 overall rating, with more than 190 recent reviews highlighting ease of use, customer support, and operational efficiency. Its platform is tailored for independent and small-scale properties needing reliable booking and management tools. Given the recent surge in reviews, eviivo’s insights are more current and trustworthy. Are you prioritizing automation and market reach or ease of use and customer support?
If your hotel needs a straightforward, proven management system that improves booking efficiency, eviivo is the clear choice. It’s especially suitable for small properties, B&Bs, and independent hotels that want to enhance guest experience with minimal complexity.
If your team requires a comprehensive, automated platform that offers revenue management, real-time analytics, and global distribution, Allotz's product might be more aligned—though its lack of reviews makes assessing real-world performance difficult. For most hotels, especially those focused on growth and operational simplicity, eviivo's proven track record makes it the safer pick.
eviivo scores a remarkable 4.48/5 in ease of use, driven by a well-designed interface, simple onboarding, and high staff adoption. Reviews frequently cite its intuitive booking, billing, and report features, with users noting that staff can learn quickly and adapt with minimal training.
Allotz received no ratings for ease of use, and its lack of recent reviews signals an absence of user feedback on user experience. Given the overwhelmingly positive feedback for eviivo, it’s evident that your team will find it more user-friendly. Edge: eviivo Suite™.
eviivo offers a broad set of 54 features, including multi-currency, booking engine, channel management, guest CRM, revenue management, and more—many of which are absent in Allotz. Its features support automation, guest engagement, and detailed reporting, making it a versatile tool for independent operators.
Allotz, by comparison, has no unique features listed, emphasizing automation and analytics but lacking detailed functionality. With such a stark difference, eviivo’s extensive feature set clearly outperforms Allotz. Edge: eviivo Suite™.
eviivo’s support rating is 4.57/5, with recent reviews praising its professionalism, responsiveness, and helpful training. Users often highlight its proactive assistance and effective problem-solving, making daily operations smoother.
Allotz's support ratings are unavailable; reviews are absent, indicating little publicly available feedback. Given current data, eviivo’s support is more reliable. Edge: eviivo Suite™.
With 191 reviews in the last six months, eviivo’s 95% likelihood to recommend underscores strong satisfaction across various property types. Hoteliers in B&Bs, small hotels, and independent properties rate it highly for ease of use and support.
Allotz has no reviews, making it impossible to gauge user satisfaction. Based on recent, extensive feedback, eviivo’s ratings are far more trustworthy. Edge: eviivo Suite™.
Allotz’s pricing details are unavailable, and it appears to lack a free trial or transparent cost structure. eviivo charges a flat $700 monthly fee, with no free tier or trial, reflecting a straightforward pricing model.
For budget-conscious properties, the clear pricing of eviivo helps in decision-making. The lack of information on Allotz’s costs makes it less appealing unless you seek a bespoke quote. Edge: eviivo Suite™.
Not ideal if your hotel is small, relies on straightforward booking, or prefers easy-to-use solutions. Allotz’s complexity and lack of recent reviews suggest it’s better suited for larger operations with technical expertise.
Not ideal if your hotel requires a highly customizable or enterprise-level system that handles complex revenue management or multi-property operations. For most independent operators, eviivo offers the right balance.
The core difference is that eviivo is a practical, user-friendly platform proven to improve operational efficiency and bookings, while Allotz aims to provide a broad, automation-heavy solution with less current user feedback.
If your hotel prioritizes ease, support, and a proven record of success, go with eviivo. It’s especially well-suited for small to medium properties that seek growth without the complexity of large-scale enterprise systems.
Choose Allotz if your team is equipped to manage a more complex, revenue-centric platform and your property operates at a scale that benefits from advanced analytics and automation. Its lack of recent reviews makes it a riskier option for most hotels.
In conclusion, based on recent reviews, extensive features, and support quality, eviivo Suite™ stands out as the more reliable and user-friendly choice for independent hotels and small properties. Allotz’s offering remains less transparent and untested in the current market environment.
According to HTR's product database, Allotz HMS and eviivo Suite™ HMS share 0 features. Here are the key differences — features one has that the other lacks.
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| Booking Engine | ||
| Channel Manager | ||
| Group Booking Engine | ||
| Multi-currency | ||
| Native Email Marketing | ||
| Website Development |
Showing top differences. 42 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Managing The Historic Berkeley Place is a unique challenge given its historic significance and diverse suite offerings. With eviivo, every aspect, from booking to guest communicati..."
What hoteliers love
Users frequently commend Eviivo for its exceptional customer service, with advisors like Jilani, Gu7etif, and Sam noted for their professionalism and... Users frequently commend Eviivo for its exceptional customer service, with advisors like Jilani, Gu7etif, and Sam noted for their professionalism and responsiveness during support interactions. The support team's availability significantly aids users in troubleshooting and optimizing system use.
Eviivo's interface is consistently hailed as simple and intuitive, making it easy for newcomers to manage bookings, calendars, and hotel operations ef... Eviivo's interface is consistently hailed as simple and intuitive, making it easy for newcomers to manage bookings, calendars, and hotel operations effortlessly. This contributes to enhanced productivity by reducing the learning curve for users.
Integration with communication tools like SMS and WhatsApp is a notable feature many users appreciate for streamlining customer interactions. This add... Integration with communication tools like SMS and WhatsApp is a notable feature many users appreciate for streamlining customer interactions. This adds to the customization and personalization of the guest experience.
Where hoteliers push back
While Eviivo's chat support is generally praised, some users report limitations such as limited availability and variable advisor quality. Improving t... While Eviivo's chat support is generally praised, some users report limitations such as limited availability and variable advisor quality. Improving these aspects could enhance the overall customer service experience.
Eviivo's efficient reservation and booking management features are praised, helping hotels manage room availability and bookings seamlessly across dif... Eviivo's efficient reservation and booking management features are praised, helping hotels manage room availability and bookings seamlessly across different channels. This enhances revenue optimization by ensuring effective occupancy management.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Allotz HMS and eviivo Suite™ HMS share many core Hotel Management Software features, but each has unique capabilities. Allotz HMS offers 5 verified integration partners, while eviivo Suite™ HMS offers 32. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ HMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Allotz HMS: No. eviivo Suite™ HMS: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Allotz has an HT Score of 0 and eviivo has 88. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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