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10 Best Housekeeping Software for Hotels in 2023

Hotel Tech Report | Last updated
33 PRODUCTS REVIEWED
975 HOTELIERS SURVEYED
Vendor Shortlist
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Key Benefits
Feature Checklist
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We’ve surveyed 975 hoteliers across more than 66 countries to understand which are the best Housekeeping Software vendors, along with everything you need to know in order to buy the right Housekeeping Software for your hotel (including our 2023 Housekeeping Software Guide). We also aggregate key decision criteria data including integration availability, partner ecosystem, expert recommendations and more (learn more about HTR’s ranking methodology).
MOST POPULAR
Most Popular Housekeeping Software

Choosing the right Housekeeping Software for your hotel depends on several variables some of which come down to personal preference but most of which come down to the characteristics of your property. Is your hotel a small property with limited budget? Or is your property a luxury resort with lots of outlets and high ADR? Below are HTR’s defined key personas based on common property characteristics that typically indicate similar product choices.

Highest HT Score hotelkit (rated 95% by 185 Hoteliers)
Most Recommended ALICE (rated 93% by 265 Hoteliers)
For Branded Hotels. hub OS (rated 97% by 65 Branded Hotels)
For City Center Hotels. hotelkit (rated 97% by 46 City Center Hotels)
For Luxury Hotels. ALICE (rated 93% by 117 Luxury Hotels)
For Resorts. ALICE (rated 93% by 75 Resorts)
For Boutiques. ALICE (rated 91% by 57 Boutiques)
For Bed & Breakfast & Inns. hub OS (rated 96% by 18 Bed & Breakfast & Inns)
For Vacation Rentals & Villas. ALICE (rated 98% by 16 Vacation Rentals & Villas)
For Hostels. hub OS (rated 99% by 15 Hostels)
For Extended Stay & Serviced Apartments. hotelkit (rated 94% by 14 Extended Stay & Serviced Apartments)
For Airport/Conference Hotels. ALICE (rated 89% by 14 Airport/Conference Hotels)

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PRODUCT RANKINGS
Housekeeping Software Vendor Shortlist
Each property has different characteristics, needs, preferences and budgets. Use the filters below to instantly analyze thousands of reviews to find the perfect fit for your hotel.

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  • Featured: Vendors can subscribe to become Premium Members on HTR. This option sorts the directory first by Premium Members and then by HT Score.
  • Ht Score: The Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, customer support, user reviews, expert recommendations, integrations availability and geographic reach to help buyers better understand their products.
  • Popularity: Sorts listings by number of user reviews and reported installs, most to least.
hotelkit
4.7 (185 reviews)
Ht score logo 100 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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winner logo badge 2023 WINNER
Hoteliers voted hotelkit as the #1 Housekeeping Software provider in the 2023 HotelTechAwards
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Housekeeping tool by hotelkit
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ALICE
4.6 (265 reviews)
Ht score logo 98 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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second finalist logo 2023 FINALIST
Hoteliers voted ALICE as the #2 Housekeeping Software provider in the 2023 HotelTechAwards
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More Done, Less Redone
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Flexkeeping
4.9 (140 reviews)
Ht score logo 95 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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third logo finalist 2023 FINALIST
Hoteliers voted Flexkeeping as the #3 Housekeeping Software provider in the 2023 HotelTechAwards
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The most comprehensive housekeeping app
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Optii Solutions
4.6 (50 reviews)
Ht score logo 80 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Optii | The Only Predictive Hotel Operations Technology
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HKeeper
4.8 (25 reviews)
Ht score logo 79 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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HKeeper is a technology-driven hospitality software platform that provides entrepreneurial hoteliers with the best technology tools to optimize and automate business, simultaneously enables to decrease expenses and sustain excellent quality service to guests.
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Lodgistics
4.9 (14 reviews)
Ht score logo 73 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Connected operations for unparalleled guest satisfaction
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UniFocus
Guest Service Management, Houskeeping Software, Guest Data on Smartphones, Guest Complaint Management - Service Breakdown, Preventive Maintenance, and Hotel Checklists
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Xenia
Manage housekeeping tasks, communication and quality assurance on one easy to use app
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Sabre
Track and manage housekeeping with a user-friendly system
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hub OS
4.8 (180 reviews)
Ht score logo 95 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Your Housekeeping department meets the so-needed automation to eliminate useless tasks, improve their productivity, response times and elevate the guest experience.
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PRODUCT BUNDLES
These Product Suites Also Contain Housekeeping Software
Other solutions that offer an integrated housekeeping software add-on module with their core product offering
HelloShift
4.6 (184 reviews)
Ht score logo 40 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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or read reviews

HelloShift’s Housekeeping Software product suite also includes:

Housekeeping Software Hotel Maintenance Software Guest Messaging Software
Sabre
4.9 (30 reviews)
Ht score logo 29 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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or read reviews

Sabre’s Housekeeping Software product suite also includes:

Concierge Software Guest Messaging Software Hotel Maintenance Software + 1 more modules
FCS Computer Systems

or read reviews

FCS Computer Systems’s Housekeeping Software product suite also includes:

Hotel Management Software Housekeeping Software Hotel Maintenance Software + 1 more modules
WrkSpot Corporation

or read reviews

WrkSpot Corporation’s Housekeeping Software product suite also includes:

Scheduling & Labor Management Housekeeping Software Hotel Maintenance Software + 1 more modules
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SkyTouch Technology
4.5 (89 reviews)
Ht score logo 84 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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or read reviews

SkyTouch Technology’s Housekeeping Software product suite also includes:

Loyalty Programs for Independents Housekeeping Software Rate Shopping & Market Intelligence + 3 more modules
CodeBranch

or read reviews

CodeBranch’s Housekeeping Software product suite also includes:

Housekeeping Software Property Management Systems Channel Managers
HKeeper
4.8 (25 reviews)
Ht score logo 79 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more

or read reviews

HKeeper’s Housekeeping Software product suite also includes:

Concierge Software Staff Collaboration Tools Guest Messaging Software + 3 more modules
RoomRaccoon
4.9 (491 reviews)
Ht score logo 96 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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third logo finalist 2023 FINALIST
Hoteliers voted RoomRaccoon as the #3 Hotel Management Software provider in the 2023 HotelTechAwards
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or read reviews

RoomRaccoon’s Housekeeping Software product suite also includes:

Booking Engine Channel Managers Housekeeping Software + 2 more modules
Operto Guest Technologies

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Operto Guest Technologies’s Housekeeping Software product suite also includes:

Housekeeping Software Mobile Key & Keyless Entry Contactless Check-in + 3 more modules
GuestEQ
4.8 (28 reviews)
Ht score logo 74 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more

or read reviews

GuestEQ’s Housekeeping Software product suite also includes:

Staff Collaboration Tools Hotel Maintenance Software Housekeeping Software
OVERVIEW
What is Housekeeping Software
Finding the right Housekeeping Software solution for your hotel depends on several variables ranging from user experience and pricing to functionality and support. This guide is designed to help you identify the best Housekeeping Software vendors, questions to ask on demos, read unbiased reviews from similar hoteliers and so much more. (including our 2023 Housekeeping Software Guide)
BENEFITS
How can housekeeping management software improve profitability and efficiency?
A hotel’s ability to turn over rooms directly impacts profit and housekeeping software is dramatically speeding up that process, leading to lower costs and higher revenues. We have taken all the pieces that make up a day in the life of housekeeping and digitized them. Everything from assignment boards to failed inspection items are now managed on a cloud-based platform, providing users from line-level associates to corporate executives the ability to effortlessly review daily progress as it happens.
 
The secret to housekeeping is that it is, at its core, the same in all hotels; full service or focused service, 3 star or 5 star, rooms are cleaned and maintained before, during and after a guests’ stay. Because of this, the best software will add value to the process, from the associates cleaning the rooms all the way up to the ownership group’s most senior executives.
 
Housekeeping software will revolutionize the internal day-to-day operation of hotels. Daily room assignment boards are now editable on the fly to accommodate any last minute staffing or occupancy changes. Real-time notifications of room statuses are sent instantly to line-level associates and management allowing entire departments to function cohesively without chasing each other around the building or creating noise on handheld radios. Data is gathered effortlessly to provide extensive reporting which has previously been unachievable. The utilization of housekeeping software allows special projects to be completed and tracked, average cleaning and inspection times are able to be recorded, accountability drives associate performance and guest experiences dramatically improve.
  • Lower payroll expenses - By accumulating and analyzing historical housekeeping performance data, management can make more effective staffing decisions - whether it’s how many housekeepers to have on staff overall or how many to schedule for a “typical” Wednesday shift. 
  • Increased guest satisfaction scores - With the ability to easily and consistently score the performance of individual housekeepers and supervisors, rooms will be cleaned and inspected according to desired standards. The result is fewer mistakes and oversights, which makes for happier guests. 
  • Improved staff performance - Moving from paper to mobile devices provides a new level of staff oversight. This allows performance trends to be identified more quickly and corrected or celebrated as appropriate.
FEATURES
What are the most important features of housekeeping management software?
  • Customization - Built in ability for hotel managers to edit, change and set preferences that best suit their property on any given day in a user-friendly, flexible manner. 
  • Interdepartmental communication - Bridge the gap between departments (maintenance, management, front desk, reservations, etc.) in an easy to use manner providing faster solutions to raised issues. 
  • Mobile Alerts & Messaging - Deliver real time information between employees and managers or hotel guests and staff to increase efficiency and deliver faster results. 
  • Reporting Tool - Gather and deliver data on employees’ performance using an extensive variety of metrics to gain the most insight into productivity. 
  • Systems Integration - Avoid duplicate data entry, save time and ensure accuracy by integrating directly with other systems at each property.
PRICING
What is the typical pricing for housekeeping management software?
Most products are cloud-based and are licensed as SaaS (Software as a Service). The license is either a flat-rate monthly fee per hotel or priced per key. Some vendors charge extra for installation services, staff training and ongoing customer support. Each member of the housekeeping staff will require a mobile device, so property-specific devices may be required depending on hotel policy.
 
High occupancy hotels with primarily transient guests will benefit the most from introducing technology into their daily housekeeping operation. A hotel’s profit relies on the efficient turnover of guest rooms & suites. Those who implement housekeeping software capable of tracking cleaning time, inspection time and allow for enhanced interdepartmental communication, as well as, task management will sustain rapid turnover rates more successfully.software is a premium product at a budget price; it is built by hotel industry experts for hotel employees. The premium products may integrate with property management systems and preventative maintenance programs to seamlessly connect all aspects of a hotel’s operations.
IMPLEMENTATION
How long does it usually take for a hotel to implement new housekeeping management software?
Unlike most software that is used in hotels today, housekeeping software can be implemented with zero downtime and without an IT expert on-site. Once the contract is signed, users will be up and running within a week.
 
Easily customizing the software to best match the needs at your specific hotel while maintaining the mission to provide a user friendly platform was a high priority during design phase, resulting in a remarkably simple implementation process.housekeeping software can be added on to asset management platform with a single call toCustomer Support team. For new customers, the build process is typically completed within a week. The size of the hotel – how many guest rooms, meeting rooms, common areas, etc. - and the level of detail included on customizable inspection checklists directly impacts the time required to implement this software. Regardless, the process is easy to follow and backed up byCustomer Support Team. Due to its intuitive design, there is no need for extensive staff training, instead, relying on short, role-specific videos highlighting the user experience.
FAQs
Hoteliers Also Ask
By upgrading your hotel from paper and radios to mobile devices, housekeeping management software is proven to improve staff communication, increase accountability and capture performance data - allowing for more informed staffing decisions. Each of these benefits contribute directly to bottomline savings, creating an ROI that is measured in days, not weeks or months.
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Choosing the right software for your hotel depends on dozens of variables many of which can be quantified based on the characteristics of your property but many of which also come down to personal preference. Is your hotel a small property with limited budget? Or is your property a luxury resort with lots of outlets and high ADR? HTR is designed to offer dynamic filters to quickly be able to personalize the data set to your characteristics. We also break down hotels into key segments/personas based on common property characteristics that typically service as indicators that drive similar product decisions which are intended to help you save time and quickly identify the best match for your hotel or portfolio.

While HTR’s data set is constantly growing making its recommendations more representative and accurate over time, our programatic recommendations based on the HT Score, data and segment popularity are intended to serve as a tool for you to leverage in the buying journey but do not replace thorough due dilligence and research. No two hotels are alike and most purchasing decisions also include personal preferences which is why we highly recommend that buyers consider a minimum of 3-5 vendors during the research processthat you get live demos and price quotes from to be able to make an informed decision.