Aven Hospitality Booking Engine vs. Exely Booking Engine:
Which Is Right for You?

The Decision

When selecting a booking engine for your hotel, the core challenge is finding a solution that boosts direct bookings, integrates seamlessly with your existing systems, and offers excellent support. Both Aven Hospitality Booking Engine and Exely aim to meet these needs, but they diverge significantly in their market presence, features, and user feedback. Your choice hinges on which of these factors matter most to your property.

Aven Hospitality focuses on robust connectivity, detailed reporting, and a wide regional presence, while Exely emphasizes ease of use, rapid deployment, and customer support. Given these differences, which product aligns best with your hotel’s operational goals?

Is Aven Hospitality or Exely Better for Hotels?

Aven Hospitality is a mature platform with a higher review count (77) and more recent feedback (just 1 review in the last 6 months), indicating a stable and well-established solution. Its features include an emphasis on revenue management, advanced rate customization, and numerous integrations, making it ideal for hotels that prioritize data-driven decision-making and comprehensive connectivity.

Exely, on the other hand, boasts an impressive 144 reviews, with 63 coming from the last six months, reflecting active user engagement and rapid iteration. It offers a streamlined booking experience, strong customer support, and fast onboarding, suited for hotels seeking quick deployment and minimal fuss.

Both products aim to increase direct bookings, but Aven’s extensive integrations and detailed analytics cater more to larger or tech-savvy hotels, while Exely’s intuitive interface appeals to properties valuing simplicity and quick results. Which approach fits your hotel’s operational maturity?

Aven Hospitality vs Exely: Which Should Your Hotel Choose?

If your hotel needs deep integration, comprehensive revenue management, and advanced rate customization, Aven Hospitality is the better fit. It is ideal for larger hotels or chains that rely heavily on detailed data, segmentation, and multi-channel distribution.

If your hotel needs a straightforward, easy-to-implement booking engine with excellent support and rapid onboarding, go with Exely. It’s best for independent hotels or smaller chains that prioritize quick deployment, reliable customer service, and a user-friendly interface.

The decision depends on whether your team values detailed analytics and extensive connectivity (Aven) or ease of use and swift support (Exely).

Is Aven Hospitality or Exely Easier to Use?

Aven Hospitality receives a user rating of 4.38/5 for ease of use, supported by positive onboarding reviews, and is praised for its intuitive interface and report generation. Despite its depth, users find the platform manageable once familiarized, though some note a learning curve.

Exely scores slightly higher at 4.91/5, with reviews highlighting its user-friendly dashboard, quick setup, and proactive support. Users appreciate the simplicity of managing rates and reservations, with many mentioning how fast they could get started.

Edge: Exely.

Which Has Better Features: Aven Hospitality or Exely?

Aven Hospitality offers 10 features unique to its platform, including urgency messaging, price comparison widgets, A/B testing, ADA compliance, and multiple digital payment options like Google Pay and Apple Pay. These features support revenue optimization and accessibility.

Exely provides 6 exclusive features, such as room substitutions, flexible dates, booking abandonment recapture, meal plans, and website integration, enhancing operational flexibility.

Both platforms share 23 features, but Aven’s broader feature set, especially around marketing and optimization, gives it an edge for hotels seeking advanced functionality.

Edge: Aven Hospitality.

Which Has Better Customer Support: Aven Hospitality or Exely?

Aven Hospitality’s support scores 3.82/5, with reviews mentioning that support can be slow but helpful when engaged through their reps. Some users report delays in issue resolution, impacting their experience.

Exely excels with a support score of 4.96/5, and users consistently praise its responsiveness, friendliness, and proactive approach. Many reviews mention how support staff quickly resolve issues and communicate clearly, making onboarding and troubleshooting smoother.

Edge: Exely.

Which Has More Integrations: Aven Hospitality or Exely?

Aven Hospitality boasts 80 verified partners, including major global systems like Oracle Hospitality, Mews, and WebRezPro, offering extensive connectivity options. Its integrations span PMS, RMS, channel managers, and more, supporting complex tech stacks.

Exely has 8 verified partners, with notable shared integrations like Booking.com and IDeaS but fewer overall options. Its focus on essential integrations suits smaller or less complex hotel setups.

Aven’s broader partnership network provides greater flexibility for hotels with diverse systems.

Edge: Aven Hospitality.

Which Do Hoteliers Rate Higher: Aven Hospitality or Exely?

Exely holds a significantly higher overall rating of 92.67/100, based on 144 recent reviews, with an impressive NPS score of 9.73/10. Hotels across segments, including boutique and resort hotels, frequently praise Exely’s ease of use and support.

Aven Hospitality’s rating is 73.18/100 with 77 reviews, and its NPS is 8.27/10. The reviews mention solid functionality but also highlight areas for improvement, especially in connectivity and support response time.

Given the recency and volume, Exely is clearly the higher-rated product overall.

Edge: Exely.

How Much Do Aven Hospitality and Exely Cost?

Aven Hospitality charges a flat $600 monthly fee with no free tier, trial, or implementation costs. Its pricing may be justified by its extensive features and integrations, making it suitable for hotels with larger budgets.

Exely offers a $200 monthly fee, with no mention of additional charges or trials. Its lower price point makes it appealing for smaller hotels or independent operators seeking value.

Pricing transparency favors Exely for affordability, but your choice should consider the value delivered.

What Type of Hotel Should Use Aven Hospitality?

• Hotels that rely on complex distribution channels and need extensive integrations.
• Properties seeking detailed analytics and revenue management tools.
• Hotel chains with multiple properties across regions.
• Hotels that value customization in rates, marketing, and booking options.
• Larger hotels or resorts with dedicated revenue management teams.

Not ideal if your hotel:

• Is a small independent property with limited budget.
• Needs quick, simple setup without extensive integrations.
• Has minimal technical staff or prefers a plug-and-play solution.

What Type of Hotel Should Use Exely?

• Independent hotels or boutique properties prioritizing ease of use.
• Hotels seeking rapid deployment with minimal setup.
• Properties with limited technical resources.
• Hotels that value strong customer support and responsiveness.
• Small to medium-sized hotels looking for cost-effective solutions.

Not ideal if your hotel:

• Requires complex integrations or advanced revenue management.
• Needs detailed analytics and custom reporting.
• Operates at a large scale and needs extensive channel management.

Aven Hospitality vs Exely: The Bottom Line for Hotels

Aven Hospitality is a feature-rich, highly integrated platform suited for larger operations or hotels with sophisticated revenue management needs. Its strengths lie in its extensive connectivity, detailed analytics, and customization options, making it a robust choice for properties that prioritize control and data.

Exely excels in providing an easy-to-use booking engine with excellent support, fast onboarding, and high user ratings. It’s ideal for hotels that want quick results, reliable support, and straightforward functionality without the complexity of extensive integrations.

If your hotel is larger, technical, and data-driven, Aven Hospitality offers more advanced tools. For smaller hotels, or those seeking simplicity and rapid deployment, Exely is the safer, more user-friendly bet.

In conclusion, the decision depends on your hotel’s size, technical capacity, and priorities around connectivity versus ease of use. Both products have their merits, but Exely’s recent reviews and higher ratings make it the stronger choice for most hotels today.