The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 57 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Aven Hospitality shines in ease of use and customer support , with exclusive features like Integrated Payment Processing and Booking Performance and Pace Reporting.
Make My trip shines .
Side-by-side ratings based on 57 verified hotelier reviews on HTR.
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| Starting Price | From $300/mo | Contact sales |
| Verified Reviews | 57 | 0 |
After analyzing 57 verified reviews, Aven Hospitality users most value its integration with partners, direct channel conversion and distribution reach, stable system and minimal interruptions, while Make My trip users highlight . Click any theme to see what reviewers say.
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Integration with Partners
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Direct Channel Conversion and Distribution Reach
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Stable System and Minimal Interruptions
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Innovative Booking Engine Enhancements
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Customer Support Issues
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Manual Task Efficiency
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Customization Limitations
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How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Make My trip |
|---|---|---|
| Small (10-24 rooms) ▾ | #25 8 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #13 27 reviews | — |
| Large (75-199 rooms) ▾ | #7 15 reviews | — |
| X-Large (200+ rooms) | #11 4 reviews | — |
By Property Type
| Segment |
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Make My trip |
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| Boutique ▾ | #16 28 reviews | — |
| Luxury ▾ | #13 33 reviews | — |
| Branded / Chain ▾ | #14 20 reviews | — |
| Extended Stay ▾ | #9 9 reviews | — |
By Region
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Make My trip |
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| North America ▾ | #7 27 reviews | — |
| Europe ▾ | #21 8 reviews | — |
| Asia Pacific ▾ | #12 11 reviews | — |
| Middle East ▾ | #9 5 reviews | — |
Choosing between OTA Distribution by Aven Hospitality and Goibibo by Make My Trip hinges on your hotel’s specific needs. Both aim to streamline distribution channels, but Aven Hospitality offers a comprehensive, feature-rich platform with considerable industry presence, while Make My Trip lacks recent reviews, ratings, and verifiable data. Given the available information, Aven Hospitality stands out as the more proven option for hotels seeking robust channel management.
Aven Hospitality’s OTA Distribution has a current review count of 49, with recent feedback and an average rating of 0/5, but its high engagement and recent reviews indicate ongoing support and updates. Make My Trip has no reviews or recent data to evaluate. If you prioritize proven support and latest user feedback, Aven Hospitality is the clear choice.
Both products serve the core function of managing hotel distribution across multiple channels, but they differ sharply in maturity and user feedback. Aven Hospitality’s platform integrates over 80 verified partners, including major OTAs and PMS systems, and boasts a broad market presence across 21 countries. Its features include inventory management, channel self-mapping, multi-currency support, and real-time updates, making it highly adaptable for hotels of various sizes.
In contrast, Make My Trip lacks verifiable integrations and reviews, offering no recent user feedback or features. Its absence from review platforms and unknown regional presence suggest it’s not yet a reliable option for hotels seeking transparency or proven performance.
Do you need a channel manager with a track record and proven capabilities? Or are you exploring options with limited publicly available data?
If your hotel needs a reliable, feature-rich platform with a strong global presence and verified user feedback, go with Aven Hospitality. Its extensive feature set—including yield rules, derived rates, inventory management, and multi-lingual support—serves hotels looking for complete control over distribution.
If your hotel is smaller, less complex, or testing the waters of digital distribution without needing advanced features, Make My Trip might seem appealing. However, the complete lack of recent reviews or demonstrated integrations makes it a risky choice for your team’s investments.
For hotels aiming to scale efficiently, Aven Hospitality offers a comprehensive system with proven stability and support. Conversely, if your hotel operates in a niche market with minimal distribution complexity, a less mature platform might suffice—but risks remain.
Aven Hospitality scores 4.43/5 in ease of use, with a user-friendly interface, onboarding rating of 4.2/5, and positive reviews about navigation and responsiveness. Users appreciate the intuitive setup, though some mention initial learning curves due to its extensive features. Recent reviews highlight improved customer support and stable operations, which contribute to smoother onboarding.
Make My Trip has no available reviews, ratings, or user feedback, making it impossible to assess ease of use or onboarding experience. Its lack of transparency raises concerns about how quickly your team could adopt or troubleshoot the platform.
Edge: Aven Hospitality.
Aven Hospitality offers 14 exclusive features, including yield rules, derived rates, inventory management, bulk updates, real-time two-way integrations, PMS connectivity, multi-currency, and integrated payment processing. These features enable hotels to fully automate and optimize their distribution strategies, especially for multi-property and international operations.
Make My Trip provides no documented features or capabilities, limiting its appeal to hotels needing advanced distribution controls. Its lack of feature transparency makes it a less attractive choice for hotels prioritizing comprehensive management tools.
Edge: Aven Hospitality.
Aven Hospitality scores 4.06/5 in customer support, with recent reviews emphasizing responsiveness and proactive account management. Users have described their experience as generally positive, although some mention delays during data migrations or reporting issues. Its onboarding support is rated 4.2/5, indicating a solid support infrastructure.
Make My Trip offers no publicly available support ratings or recent reviews, leaving hotel teams in the dark about its support quality. This lack of data poses a risk for teams needing reliable assistance.
Edge: Aven Hospitality.
Aven Hospitality connects to over 80 verified partners, including prominent PMS systems like Visual Matrix, Profitroom, and WebRezPro, as well as bed banks and tour operators. These integrations facilitate smooth, automated updates across channels, minimizing manual errors.
Make My Trip has no verified integrations or partner data available publicly. Without a clear integration network, your hotel could face manual management or limited channel reach.
Edge: Aven Hospitality.
Aven Hospitality’s platform has 49 reviews, with an overall rating of 0/5, but recent feedback and a high likelihood to recommend (87%) suggest active support and ongoing updates. Hotels across various segments, mainly luxury and branded hotels, appreciate its stability and feature set, despite some criticism of customer service.
Make My Trip has no reviews or ratings to consider. The absence of recent, credible hotel feedback disqualifies it as a trusted option currently.
Edge: Aven Hospitality.
Aven Hospitality charges a monthly flat fee of $300 with no implementation or setup fees, providing transparent pricing. Their model is straightforward, with no freemium or hidden charges.
Make My Trip's pricing details are unavailable, with no indication of costs or fees. This opacity makes budgeting difficult and adds uncertainty for hotel teams.
Not ideal if:
Not ideal if:
Aven Hospitality provides a well-supported, feature-rich channel management platform with extensive integrations, proven stability, and recent positive reviews. Its transparent pricing and global reach make it a reliable choice for hotels seeking growth and operational efficiency.
Make My Trip appears to lack recent user feedback, reviews, or verified integrations, raising questions about its reliability and support. For hotels aiming to optimize distribution and reduce manual work, Aven Hospitality’s proven track record makes it the smarter, safer investment.
If your hotel needs a trusted, comprehensive channel manager, go with Aven Hospitality. If you’re testing the waters or operating a very small property with minimal distribution needs, you might consider other options, but beware of the risks associated with unverified platforms.
Channel Managers pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Make My trip | |
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| Starting Price | From $300/mo | — |
According to HTR's product database, OTA Distribution (by Aven Hospitality) and Goibibo share 0 features. Here are the key differences — features one has that the other lacks.
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Make My trip |
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| Bulk Updates & Multiple Restrictions | ||
| Channel Self-Mapping | ||
| Derived Rates | ||
| Inventory Management | ||
| Inventory grid | ||
| Yield Rules |
Showing top differences. 2 more features differ between these products.
What hoteliers love
The seamless integration with numerous partners, including OTAs and PMS, is frequently praised. This leads to efficient management of bookings and dis... The seamless integration with numerous partners, including OTAs and PMS, is frequently praised. This leads to efficient management of bookings and distribution, minimizing the risk of overbooking and ensuring accurate inventory updates.
Hoteliers appreciate how SynXis boosts direct channel conversions and expands the distribution reach, leading to increased revenue. Users highlight th... Hoteliers appreciate how SynXis boosts direct channel conversions and expands the distribution reach, leading to increased revenue. Users highlight the software's effectiveness in optimizing booking engine performance and leveraging multiple partner connections.
Users commend the system's stability, which ensures smooth operation with almost no service interruptions. This reliability is crucial for maintaining... Users commend the system's stability, which ensures smooth operation with almost no service interruptions. This reliability is crucial for maintaining consistent and optimal hotel operations.
Where hoteliers push back
Criticism is directed toward the cumbersome customer support, with reports of delayed responses and a lack of efficient communication channels. Users... Criticism is directed toward the cumbersome customer support, with reports of delayed responses and a lack of efficient communication channels. Users find the support sometimes inadequate for urgent issues.
Several reviews highlight the tedious nature of certain manual tasks, such as updating OTA maintenance forms or setting up new channels and promotions... Several reviews highlight the tedious nature of certain manual tasks, such as updating OTA maintenance forms or setting up new channels and promotions, which could benefit from automation.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. OTA Distribution (by Aven Hospitality) and Goibibo share many core Channel Managers features, but each has unique capabilities. OTA Distribution (by Aven Hospitality) offers 80 verified integration partners, while Goibibo offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. OTA Distribution (by Aven Hospitality) leads in ease of use at 4.4/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
OTA Distribution (by Aven Hospitality): No. Goibibo: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Aven Hospitality has an HT Score of 68 and Make My trip has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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