The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 638 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
SHR Group shines when it comes to proactive customer support — especially for Boutique Hotels properties (5.0/5) , with exclusive features like Special offers & discounts and Gift Vouchers & Prepaid Experiences.
Blastness shines when it comes to ease of use and user interface .
Side-by-side ratings based on 638 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 512 | 126 |
After analyzing 638 verified reviews, SHR Group users most value its proactive customer support, integration capabilities, intuitive interface, while Blastness users highlight ease of use and user interface, integration with pms and rms, distribution channel management. Click any theme to see what reviewers say.
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Proactive customer support
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Ease of Use and User Interface
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Integration capabilities
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Integration with PMS and RMS
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Intuitive interface
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Distribution Channel Management
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Rate and inventory management
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Dynamic Pricing and Revenue Management
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Backend navigation improvements
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Customer Support Availability
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Visual and aesthetic design
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Support documentation and training
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How each product ranks among Booking Engine vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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| Small (10-24 rooms) ▾ | #8 76 reviews | #10 51 reviews |
| Mid-Size (25-74 rooms) ▾ | #2 369 reviews | #10 65 reviews |
| Large (75-199 rooms) ▾ | #4 39 reviews | #34 1 reviews |
| X-Large (200+ rooms) ▾ | #5 16 reviews | — |
By Property Type
| Segment |
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| Boutique ▾ | #3 232 reviews | #13 38 reviews |
| Luxury ▾ | #2 320 reviews | #9 55 reviews |
| Branded / Chain ▾ | #2 166 reviews | #13 29 reviews |
| Extended Stay ▾ | #4 32 reviews | #17 7 reviews |
By Region
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| North America ▾ | #8 39 reviews | #22 2 reviews |
| Europe ▾ | #2 440 reviews | #6 123 reviews |
| Asia Pacific ▾ | #15 11 reviews | #24 1 reviews |
| Middle East | #16 3 reviews | — |
Choosing between SHR Booking Engine (BE) by SHR Group and Blastness AI Booking Engine hinges on your hotel’s specific needs. Both platforms aim to boost direct bookings, but they do so through different approaches and features. SHR BE is a long-established solution with extensive integrations and a broad feature set, while Blastness emphasizes ease of use, dynamic pricing, and recent platform updates. Your decision depends on your hotel’s size, tech maturity, and revenue ambitions: which aligns better with your goals?
Both SHR Group and Blastness aim to increase your direct bookings and revenue, but they target different hotel profiles and operational needs. SHR BE, with its deep integration capabilities and 8 unique features, suits sizable, tech-savvy hotels seeking customization and robust control. Blastness, with its intuitive interface and high user ratings, appeals to hotels prioritizing simplicity and fast implementation. Do you want a platform with a proven track record and extensive integrations or a streamlined experience optimized for rapid results?
If your hotel needs a highly customizable engine with advanced features like gift vouchers, loyalty integrations, and social media booking, SHR BE is the clear choice. Its broad feature set and 81 verified integrations make it ideal for larger or complex properties aiming for maximum control.
If your hotel values ease of use, rapid onboarding, and modern interface design to quickly boost direct bookings, Blastness is the better fit. Its high satisfaction scores, recent 25 reviews, and focus on streamlined operations make it suitable for small to mid-sized hotels eager for quick wins.
SHR Group’s platform is rated 4.67/5 for ease of use, with positive feedback on its helpful onboarding and straightforward management tools. However, some reviews mention that the backend navigation could be more intuitive, which may slow staff adoption initially.
Blastness scores an impressive 4.89/5, with recent reviews emphasizing its user-friendly design, simple setup, and minimal learning curve. Users frequently highlight how quickly their teams adapted and started seeing results.
Edge: Blastness.
SHR Group offers 38 shared features plus 8 unique functionalities like gift vouchers, loyalty programs, ADA compliance, and social media bookings—features not available in Blastness. These specialized features allow for tailored guest experiences and enhanced marketing options.
Blastness provides a streamlined set of core booking tools with a focus on dynamic pricing, secure payments, and integrations with PMS and RMS systems. While it lacks some of SHR’s extras, its simpler feature set often appeals to hotels seeking straightforward functionality.
Edge: SHR Group.
Both platforms receive high marks for support, with SHR Group’s support rated 4.86/5 and Blastness at 4.89/5. SHR customers praise their proactive, knowledgeable teams and excellent responsiveness, especially during onboarding.
Blastness support also garners praise for responsiveness, but some recent reviews note that support isn’t yet available 24/7, which can be a concern for hotels operating in multiple time zones or needing urgent assistance outside business hours.
Edge: Blastness.
SHR Group boasts 81 verified partners, including industry giants like Oracle Hospitality, Mews, and Duetto, giving your hotel extensive connectivity options. This broad ecosystem supports complex tech stacks and custom workflows.
Blastness offers 15 verified integrations, including popular PMS and RMS systems, and shared partners like Oracle and Mews. Its integrations are sufficient for most mid-sized hotels but may limit larger properties with more complex needs.
Edge: SHR Group.
Recent reviews show Blastness with a near-perfect NPS of 9.81/10 based on 25 recent reviews, indicating excellent user satisfaction. Hotels across various segments praise its intuitive design and rapid onboarding.
SHR Group’s NPS is slightly lower at 9.53/10, but with 339 reviews, including many older ones, its overall rating remains high. Larger hotels and those with complex systems tend to appreciate SHR's extensive features and integrations.
Edge: Blastness.
Both platforms do not publicly disclose detailed pricing structures, typically offering custom quotes based on property size and needs. Expect SHR to be more expensive given its broader feature set and integrations, while Blastness may offer more affordable packages for smaller hotels.
Not ideal if your hotel is small, with limited IT staff, or prefers a simple, plug-and-play solution.
Not ideal if your hotel needs advanced features like loyalty programs or extensive integrations with niche systems.
The core difference lies in scope versus simplicity. SHR BE offers a broad, customizable platform suited for larger, technology-forward hotels, while Blastness emphasizes a straightforward, rapid-to-deploy solution ideal for smaller or mid-sized properties.
Choose SHR if you need deep integrations, advanced features, and tailored guest experiences that support complex operations. Opt for Blastness if you value ease of use, modern design, and quick results with less reliance on extensive technical setup.
If your hotel’s focus is on integrating with multiple systems and offering rich guest engagement, SHR is the winner. For hotels seeking a highly rated, easy-to-adopt booking engine that delivers immediate improvements, Blastness is the best choice.
In conclusion: SHR Booking Engine excels in integration, features, and customization, making it ideal for larger or more complex hotels. Blastness shines with its user-friendly interface, recent positive reviews, and rapid onboarding, fitting for smaller properties eager to boost direct bookings quickly. Your choice depends on your hotel’s size, operational complexity, and strategic priorities.
According to HTR's product database, SHR Booking Engine (BE) and Blastness AI Booking Engine share 38 features. Here are the key differences — features one has that the other lacks.
| Feature |
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| ADA Compliant | ||
| Gift Vouchers & Prepaid Experiences | ||
| Loyalty program integration | ||
| PayU | ||
| Social Media Integration/Bookings | ||
| Special offers & discounts |
We analyzed 7 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Our results and KPIs from booking engine to digital reinforce the effectiveness of our partnership and SHR Group's exceptional technology."
"The constant evolution of tools such as Business Intelligence and RMS, which my team and I use on a daily basis, has led to very interesting results."
No published case study for this goal yet.
"Thanks to Blastness, we not only increased our direct bookings and RevPAR, but also gained the confidence to make smarter, data-driven decisions that shape the future of our resort..."
What hoteliers love
Users frequently commend SHR's proactive and responsive customer support. Account managers and support teams are described as very helpful, knowledgea... Users frequently commend SHR's proactive and responsive customer support. Account managers and support teams are described as very helpful, knowledgeable, and quick to respond to issues. The guidance provided by customer success teams is considered invaluable for optimizing use of the software. This topic is covered in 30 reviews.
A key feature frequently highlighted is the robust integration capabilities of the platform. Windsurfer CRS efficiently communicates with various PMSs... A key feature frequently highlighted is the robust integration capabilities of the platform. Windsurfer CRS efficiently communicates with various PMSs, channel managers, and CRM tools, ensuring seamless operations and up-to-date information across systems. However, some users desire improved integration with additional systems and platforms. This topic is seen in 18 reviews.
Users commend the intuitive interface of Windsurfer CRS, which makes the booking process seamless for guests and easy for hotel staff to manage. The e... Users commend the intuitive interface of Windsurfer CRS, which makes the booking process seamless for guests and easy for hotel staff to manage. The ease of setting up and managing rate plans, the flexibility to customize booking pages, and straightforward navigation contribute to overall efficiency. This topic is identified in 20 reviews.
Where hoteliers push back
Some users have noted that while the frontend is user-friendly, the backend navigation and filtering options could be more intuitive and user-friendly... Some users have noted that while the frontend is user-friendly, the backend navigation and filtering options could be more intuitive and user-friendly. Improvements in these areas could significantly enhance efficiency and user satisfaction. This topic is identified in 12 reviews.
Some users suggest that the visual aesthetics of the booking engine could be improved. Enhancing the polished and modern design of the user interface... Some users suggest that the visual aesthetics of the booking engine could be improved. Enhancing the polished and modern design of the user interface could further elevate the overall booking experience and make it more visually appealing. This topic is discussed in 6 reviews.
Ranks higher for
Unique capabilities
What hoteliers love
While most reviews praise Blastness' user-friendly interface and clear navigation, a few users suggest further simplification. The system's intuitive... While most reviews praise Blastness' user-friendly interface and clear navigation, a few users suggest further simplification. The system's intuitive design is often highlighted as a strength, aiding in streamlined operations and enhancing user experiences.
Blastness is highly commended for its seamless integration with hotel management systems, significantly enhancing online distribution and overall reve... Blastness is highly commended for its seamless integration with hotel management systems, significantly enhancing online distribution and overall revenue. Users report increased direct bookings and improved data management, emphasizing the positive impact on daily operations.
Blastness effectively streamlines channel management, ensuring up-to-date availability and pricing across platforms. Users report optimized distributi... Blastness effectively streamlines channel management, ensuring up-to-date availability and pricing across platforms. Users report optimized distribution and increased visibility, contributing to a rise in direct bookings and revenue.
Where hoteliers push back
Many users appreciate the helpful and responsive support team, but there is a recurring request for 24/7 availability. The support's effectiveness in... Many users appreciate the helpful and responsive support team, but there is a recurring request for 24/7 availability. The support's effectiveness in emergencies is noted, although extended hours, especially weekends, are desired to address urgent issues more promptly.
Ranks higher for
Where the ratings diverge most
It depends on your requirements. SHR Booking Engine (BE) and Blastness AI Booking Engine share many core Booking Engine features, but each has unique capabilities. SHR Booking Engine (BE) offers 81 verified integration partners, while Blastness AI Booking Engine offers 15. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Blastness AI Booking Engine leads in ease of use at 4.9/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
SHR Booking Engine (BE): No. Blastness AI Booking Engine: No. Neither product currently offers a free tier. Most Booking Engine vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. SHR Group has an HT Score of 46 and Blastness has 88. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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