The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 512 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
SHR Group shines in ease of use and customer support — especially for Boutique Hotels properties (5.0/5) , with exclusive features like Mobile optimized/responsive and Urgency messaging.
EMARKETINGEYE shines .
Side-by-side ratings based on 512 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 512 | 0 |
After analyzing 512 verified reviews, SHR Group users most value its proactive customer support, integration capabilities, intuitive interface, while EMARKETINGEYE users highlight . Click any theme to see what reviewers say.
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Proactive customer support
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Integration capabilities
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Intuitive interface
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Rate and inventory management
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Backend navigation improvements
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Visual and aesthetic design
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Support documentation and training
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How each product ranks among Booking Engine vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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EMARKETINGEYE |
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| Small (10-24 rooms) ▾ | #8 76 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #2 369 reviews | — |
| Large (75-199 rooms) ▾ | #4 39 reviews | — |
| X-Large (200+ rooms) ▾ | #5 16 reviews | — |
By Property Type
| Segment |
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EMARKETINGEYE |
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| Boutique ▾ | #3 232 reviews | — |
| Luxury ▾ | #2 320 reviews | — |
| Branded / Chain ▾ | #2 166 reviews | — |
| Extended Stay ▾ | #4 32 reviews | — |
By Region
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EMARKETINGEYE |
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| North America ▾ | #8 39 reviews | — |
| Europe ▾ | #2 440 reviews | — |
| Asia Pacific ▾ | #15 11 reviews | — |
| Middle East | #16 3 reviews | — |
Choosing a booking engine is a critical decision for your hotel, directly impacting your revenue and guest experience. SHR Booking Engine (BE) by SHR Group offers a comprehensive platform focused on increasing direct bookings, while EMARKETINGEYE positions itself primarily as a digital marketing tool. Both aim to improve your online presence, but SHR’s dedicated booking engine solution delivers a more specialized experience. Which product will best serve your hotel’s growth objectives?
Both SHR Booking Engine and EMARKETINGEYE aim to boost your hotel's online performance, but they do so from different angles. SHR BE is a dedicated booking platform, optimized for conversion, rate management, and direct bookings, supported by robust integrations and a suite of booking-specific features. EMARKETINGEYE, on the other hand, emphasizes digital marketing strategies like SEO, PPC, and content to attract high-quality traffic but lacks a direct booking engine component.
While SHR’s platform is designed explicitly for conversion and operational efficiency, EMARKETINGEYE focuses on driving traffic and increasing visibility. If your primary goal is to increase direct bookings through your website, SHR BE is the clear choice. If your hotel needs a broad digital marketing boost, EMARKETINGEYE might seem appealing, but its lack of a dedicated booking engine means you’ll likely need additional tools to manage reservations effectively.
Given the review data, SHR far surpasses EMARKETINGEYE in recent reviews and overall satisfaction. SHR has a 4.86/5 rating based on 339 reviews, with recent feedback emphasizing its ease of use, support, and impact on revenue. EMARKETINGEYE has no recent reviews or ratings, making it difficult to gauge current performance or hotel satisfaction.
In essence, if your hotel is seeking a proven, high-rated booking engine with ongoing support, SHR BE is the stronger, more reliable choice. Are you ready to prioritize conversion-focused technology over marketing-only solutions?
Your hotel should consider SHR Booking Engine if your team needs a dedicated, feature-rich booking platform proven to increase direct reservations. It’s ideal for properties that want control over the booking process, advanced rate management, and detailed analytics, especially if you’re operating in competitive markets like city center hotels, resorts, or boutique properties.
EMARKETINGEYE may be more suited if your team’s focus is on digital marketing, brand awareness, and traffic generation, and you're planning to integrate your marketing efforts with other tools. However, without a specific booking engine, you’ll need to supplement EMARKETINGEYE with additional reservation solutions for direct booking management.
If your hotel values a high-rated, recent review-backed platform, SHR BE is the clear winner. Conversely, if your primary concern is broad digital marketing, consider EMARKETINGEYE—but be aware it lacks the direct booking features your team needs to convert traffic into revenue.
Based on ratings, SHR Booking Engine is rated 4.67/5 for ease of use, with reviews praising its intuitive, user-friendly interface, and straightforward onboarding process. Its design facilitates quick staff adoption, simplifying the booking process for both your team and guests.
EMARKETINGEYE has no available ratings or recent user reviews, making it impossible to assess its usability or onboarding experience. Given SHR’s high scores and positive reviews emphasizing ease of navigation and helpful onboarding support, SHR clearly has the edge.
Edge: SHR Booking Engine.
SHR Booking Engine offers 46 unique features tailored specifically to the hospitality industry—such as mobile optimization, A/B testing, urgency messaging, special offers, pooled inventory, pre- and post-stay emails, and multi-lingual support. These features directly influence booking conversion, guest engagement, and revenue management.
EMARKETINGEYE, meanwhile, does not list specific booking-related features or integrations, focusing instead on digital marketing tools like SEO, PPC, and social media management. Without a dedicated booking engine feature set, EMARKETINGEYE cannot match SHR’s comprehensive booking capabilities.
Edge: SHR Booking Engine.
SHR Booking Engine boasts a 4.86/5 customer support rating based on recent reviews, with hoteliers highlighting its responsive, proactive, and knowledgeable support team. Many reviews, such as “The SHR team is always there to help,” underline its commitment to client success.
EMARKETINGEYE has no recent reviews or ratings available, so its support quality remains unverified. Given SHR’s established reputation and recent positive feedback, SHR clearly provides superior support for hoteliers seeking reliable assistance.
Edge: SHR Booking Engine.
SHR Booking Engine integrates with 81 verified partners, including PMS, channel managers, payment providers, and analytics tools, ensuring your hotel systems work smoothly together. Shared integrations include popular solutions like Criton, Profitroom, and OpenHotel.
EMARKETINGEYE has no verified integrations listed, which limits its ability to connect with your existing hotel systems. If seamless integration is critical to your operation, SHR’s extensive partner network provides a significant advantage.
Edge: SHR Booking Engine.
SHR Booking Engine benefits from 339 recent reviews with a 4.86/5 overall rating. Hoteliers consistently praise its ease of use, support, and impact on revenue, with a 96% likelihood of recommendation. The platform is especially popular among boutique, city center, and resort hotels, with segment ratings averaging 4.88/5.
EMARKETINGEYE has no recent reviews or ratings, leaving its hotel user satisfaction unverified. Given SHR’s high review volume and ratings, it’s the clear winner in customer satisfaction.
Edge: SHR Booking Engine.
Both products do not publicly list specific pricing models. SHR’s pricing structure appears to be customized, with no implementation fees or monthly flat rates, and no free trial available. EMARKETINGEYE has similarly no publicly available pricing details.
Since both lack transparent pricing, your team should request quotes directly from vendors to compare costs. However, SHR’s proven ROI and high satisfaction ratings suggest it provides value that justifies its expense.
Not ideal if you primarily operate in a niche with minimal direct booking emphasis, or if your team prefers a marketing platform over a dedicated booking system.
Not ideal if you require a dedicated booking engine or seamless integration with reservations management, as EMARKETINGEYE lacks these features.
The core difference is that SHR Booking Engine is a dedicated, feature-rich platform focused on driving direct bookings and revenue, while EMARKETINGEYE excels as a digital marketing platform with no built-in reservation management. For properties that want to optimize their booking process and control guest interactions online, SHR BE delivers proven results, robust integrations, and high satisfaction.
Choose SHR if your priority is a reliable, high-rated booking engine that boosts conversions and provides detailed analytics. EMARKETINGEYE might be suitable if your primary goal is broad digital marketing and brand visibility, but be prepared to add a separate booking tool.
Ultimately, SHR’s recent reviews, extensive features, and dedicated focus make it the recommended choice for most hoteliers seeking a direct booking solution backed by support and real-world results. If your hotel needs a proven engine to grow revenue, SHR BE is the clear leader.
Booking Engine pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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EMARKETINGEYE |
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According to HTR's product database, SHR Booking Engine (BE) and EMARKETINGEYE share 0 features. Here are the key differences — features one has that the other lacks.
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EMARKETINGEYE |
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| A/B testing & optimization | ||
| Mobile optimized/responsive | ||
| Pooled inventory | ||
| Pre-stay emails | ||
| Special offers & discounts | ||
| Urgency messaging |
Showing top differences. 34 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Our results and KPIs from booking engine to digital reinforce the effectiveness of our partnership and SHR Group's exceptional technology."
No published case study for this goal yet.
What hoteliers love
Users frequently commend SHR's proactive and responsive customer support. Account managers and support teams are described as very helpful, knowledgea... Users frequently commend SHR's proactive and responsive customer support. Account managers and support teams are described as very helpful, knowledgeable, and quick to respond to issues. The guidance provided by customer success teams is considered invaluable for optimizing use of the software. This topic is covered in 30 reviews.
A key feature frequently highlighted is the robust integration capabilities of the platform. Windsurfer CRS efficiently communicates with various PMSs... A key feature frequently highlighted is the robust integration capabilities of the platform. Windsurfer CRS efficiently communicates with various PMSs, channel managers, and CRM tools, ensuring seamless operations and up-to-date information across systems. However, some users desire improved integration with additional systems and platforms. This topic is seen in 18 reviews.
Users commend the intuitive interface of Windsurfer CRS, which makes the booking process seamless for guests and easy for hotel staff to manage. The e... Users commend the intuitive interface of Windsurfer CRS, which makes the booking process seamless for guests and easy for hotel staff to manage. The ease of setting up and managing rate plans, the flexibility to customize booking pages, and straightforward navigation contribute to overall efficiency. This topic is identified in 20 reviews.
Where hoteliers push back
Some users have noted that while the frontend is user-friendly, the backend navigation and filtering options could be more intuitive and user-friendly... Some users have noted that while the frontend is user-friendly, the backend navigation and filtering options could be more intuitive and user-friendly. Improvements in these areas could significantly enhance efficiency and user satisfaction. This topic is identified in 12 reviews.
Some users suggest that the visual aesthetics of the booking engine could be improved. Enhancing the polished and modern design of the user interface... Some users suggest that the visual aesthetics of the booking engine could be improved. Enhancing the polished and modern design of the user interface could further elevate the overall booking experience and make it more visually appealing. This topic is discussed in 6 reviews.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. SHR Booking Engine (BE) and EMARKETINGEYE share many core Booking Engine features, but each has unique capabilities. SHR Booking Engine (BE) offers 81 verified integration partners, while EMARKETINGEYE offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. SHR Booking Engine (BE) leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
SHR Booking Engine (BE): No. EMARKETINGEYE: No. Neither product currently offers a free tier. Most Booking Engine vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. SHR Group has an HT Score of 46 and EMARKETINGEYE has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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