SHR Booking Engine (BE) vs. ReservHOTEL:
Which Is Right for You?

The Decision

Choosing between SHR Booking Engine (BE) by SHR Group and ReservHOTEL hinges on your hotel’s specific needs and priorities. Both platforms aim to boost your direct bookings and streamline operations but differ significantly in their scope, features, and market presence. SHR BE offers a highly customizable, feature-rich platform with extensive integrations and a proven track record in diverse regions, while ReservHOTEL emphasizes wide distribution, global connectivity, and ease of management. Which solution aligns better with your strategic goals?

Is SHR Booking Engine or ReservHOTEL Better for Hotels?

Both SHR BE and ReservHOTEL serve as booking engines designed to increase direct reservations, yet their approach and focus vary. SHR BE emphasizes advanced customization, a broad feature set, and stronger integration capabilities, primarily targeting mid-sized to large hotels seeking control over their booking process. ReservHOTEL, on the other hand, leans heavily into distribution and connectivity, connecting your hotel to over 500,000 travel agents and GDS channels, ideal for properties aiming for global reach. Do you prioritize customization or distribution?

SHR Booking Engine vs ReservHOTEL: Which Should Your Hotel Choose?

If your hotel needs a comprehensive, highly customizable booking solution with advanced features like gift vouchers, multi-lingual support, and loyalty integrations, SHR BE is the way to go. Its extensive feature set (37 unique features) and proven integration with 81 partners make it suitable for properties that want total control over booking experiences.

Conversely, if your hotel prioritizes expanding distribution channels, connecting to global GDSs, and managing rates across multiple OTAs effortlessly, ReservHOTEL is the better choice. Its core strength is access to over 500,000 travel agents and a straightforward web-based channel manager, perfect for properties seeking broad reach with less emphasis on in-depth customization.

Is SHR Booking Engine or ReservHOTEL Easier to Use?

Based on user ratings, ReservHOTEL scores a perfect 5/5 for ease of use, praised for its straightforward interface and quick onboarding. SHR BE, with a 4.67/5 rating, is viewed as user-friendly but requires a slightly steeper learning curve due to its extensive features and customization options. Some users mention backend navigation could improve, but overall, SHR's interface is considered intuitive once familiarized. Edge: ReservHOTEL.

Which Has Better Features: SHR Booking Engine or ReservHOTEL?

SHR BE offers 37 exclusive features, including pooled inventory, gift vouchers, multi-lingual and multi-currency support, loyalty integration, room substitutions, and detailed analytics. ReservHOTEL, despite offering a robust booking engine and distribution system, lacks the depth of feature customization found in SHR BE. If you need advanced features like rate comparison widgets or PCI compliance built-in, SHR BE clearly leads. Edge: SHR Booking Engine.

Which Has Better Customer Support: SHR Booking Engine or ReservHOTEL?

Both products receive high marks for support, with SHR BE’s customer support rated at 4.86/5 and ReservHOTEL at 5/5. Review quotes highlight that ReservHOTEL customers find their support team "very professional" and responsive, while SHR users praise the "proactive" support team and account management. Given the more recent reviews and higher rating, ReservHOTEL’s support is slightly favored. Edge: ReservHOTEL.

Which Has More Integrations: SHR Booking Engine or ReservHOTEL?

SHR BE connects with 81 verified partners, including major industry players like SiteMinder, Google Hotel Ads, and TripAdvisor, offering extensive options for seamless system integration. ReservHOTEL has 21 verified partners, primarily focusing on GDSs, OTAs, and travel agencies, with fewer direct integrations for internal hotel systems. If your property relies on complex, multi-system connectivity, SHR BE’s broader partner network is the clear winner. Edge: SHR Booking Engine.

Which Do Hoteliers Rate Higher: SHR Booking Engine or ReservHOTEL?

SHR BE boasts a strong overall rating of 4.86/5 from 339 reviews, with recent feedback emphasizing its revenue management capabilities and flexible features. ReservHOTEL, though rated slightly higher at 5/5, has only three reviews, all positive, but fewer recent opinions. For consistent, well-rounded feedback based on recent experiences, SHR BE’s larger review base makes it the more reliable choice. Edge: SHR Booking Engine.

How Much Do SHR Booking Engine and ReservHOTEL Cost?

Pricing details for SHR BE are not publicly disclosed; it typically involves custom quotes based on hotel size and required features. ReservHOTEL also does not list explicit prices but emphasizes no implementation fees and no monthly flat rate. Expect to contact both vendors for tailored quotes; generally, SHR BE may be more expensive due to its extensive feature set.

What Type of Hotel Should Use SHR Booking Engine?

• Hotels seeking full control over their direct booking process and customizable guest experiences.
• Properties that want advanced features like gift vouchers, multi-language support, and detailed analytics.
• Hotels with a sizable online presence and the resources to manage a complex booking platform.
• Teams aiming for integration with numerous systems, including loyalty programs and website customization.
• Not ideal if your hotel prefers a simple, straightforward booking engine without extensive configuration.

What Type of Hotel Should Use ReservHOTEL?

• Hotels that aim to maximize distribution and connect to global GDS channels.
• Properties that want an easy-to-manage booking engine with built-in channel management.
• Hotels looking to promote packages including flights, amenities, and special offers.
• Resorts or hotels that prioritize broad visibility over deep feature customization.
• Not ideal if your hotel requires extensive internal customization or advanced analytics.

The Bottom Line for Hotels: SHR Booking Engine or ReservHOTEL?

The core difference between SHR BE and ReservHOTEL lies in their focus: SHR BE offers comprehensive, customizable booking solutions suitable for hotels wanting control and in-depth features. ReservHOTEL, with its wide distribution and seamless connectivity, is ideal for hotels looking to expand their reach and manage multiple channels effortlessly.

Choose SHR BE if you need a feature-rich, customizable platform that integrates deeply with your property management and marketing systems. Opt for ReservHOTEL if your main goal is to leverage extensive distribution networks, simplify rate management, and offer guests a one-stop experience for hotel and air bookings.

If your hotel values detailed control, advanced features, and regional flexibility, SHR BE is the superior choice. If global distribution, ease of management, and broad reach are your priorities, ReservHOTEL is the recommended platform.

In conclusion, for most hotels seeking a reliable, well-reviewed, and feature-equipped booking engine, SHR Booking Engine’s larger and more recent review base, along with its extensive feature set, make it the stronger candidate. ReservHOTEL’s strengths lie in distribution and simplicity, but its limited feature depth means SHR BE is often the better long-term investment for growth.