The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 38 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Barboon shines .
Neobookings shines in ease of use and customer support , with exclusive features like Mobile optimized/responsive and Post-stay emails.
Side-by-side ratings based on 38 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 38 |
After analyzing 38 verified reviews, Barboon users most value its , while Neobookings users highlight support and professionalism, continuous improvement, booking engine. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Support and Professionalism
▾
|
|
|
+
Continuous Improvement
▾
|
|
|
+
Booking Engine
▾
|
|
|
+
Customization and Flexibility
▾
|
|
| Cons | |
|
−
Usability Issues
▾
|
|
How each product ranks among Booking Engine vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #24 9 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #24 17 reviews |
| Large (75-199 rooms) ▾ | — | #16 6 reviews |
| X-Large (200+ rooms) | — | #24 1 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | — | #26 14 reviews |
| Luxury ▾ | — | #30 10 reviews |
| Branded / Chain | — | #32 4 reviews |
| Extended Stay ▾ | — | #18 7 reviews |
By Region
| Segment |
|
|
|---|---|---|
| Europe ▾ | — | #16 14 reviews |
| Asia Pacific | — | #35 0 reviews |
Choosing the right booking engine is crucial for your hotel's direct sales strategy. Both Barboon Internet Booking Engine and Neobookings aim to reduce reliance on third-party channels, but they differ sharply in maturity, features, and user experience. While Barboon offers a straightforward booking solution, Neobookings provides a full suite of tools built for the evolving needs of hoteliers. Which one aligns better with your hotel’s current priorities?
Barboon is a relatively new player founded in 2019 with a minimal presence—lacking reviews, recent feedback, and a clear track record, it’s hard to assess its practical value. In contrast, Neobookings, established in 2002, boasts 37 reviews, with recent feedback from 2023 indicating high satisfaction, especially around ease of use and customer support.
Neobookings’ recent reviews highlight a 9.84/10 NPS score and 98% likelihood to recommend, whereas Barboon has no review data or ratings. If your hotel needs proven reliability and a platform with a broad user base, Neobookings clearly outperforms Barboon.
If your hotel requires a comprehensive digital platform that integrates booking management, channel distribution, payments, and marketing, Neobookings is the clear choice. Its extensive feature set (36 unique features) and proven track record make it suitable for hotels seeking operational efficiency and increased direct bookings.
However, if you only need a straightforward booking engine with no additional features, Barboon might seem appealing due to its lower complexity—yet its lack of reviews and recent data makes it a risky choice. For most hoteliers, Neobookings’ maturity and extensive support make it the safer, more effective option.
Neobookings shines with a 4.85/5 ease-of-use rating based on recent reviews, praised for its user-friendly, intuitive CMS and smooth onboarding. Customers highlight their satisfaction with the platform’s design, noting that staff can adapt quickly and manage content efficiently, with comments like “the booking engine is very easy to use.”
Barboon, by comparison, has no available ratings or reviews, leaving its usability unverified. Given the importance of quick staff adoption, Neobookings’ proven ease of use strongly favors it.
Edge: Neobookings.
Neobookings offers 36 unique features, including multi-lingual support, mobile responsiveness, special offers, multi-room bookings, conversion rate reports, loyalty integrations, and multiple payment options like Apple Pay, Google Pay, and Stripe. These functionalities enable a level of customization and operational control that Barboon does not demonstrate, as it has zero unique features.
Barboon provides no additional features or integrations, limiting its utility to basic booking. For hotels seeking advanced marketing, multi-currency pricing, or loyalty programs, Neobookings’ feature set is a decisive advantage.
Edge: Neobookings.
Neobookings earns a perfect 5/5 customer support rating, with recent reviews emphasizing its professional, dedicated, and responsive team. Users describe the support as “super effective,” with quick problem resolution and proactive communication, making their experience smooth and trustworthy.
Barboon offers no support ratings or reviews, making its assistance quality impossible to evaluate. In the hospitality industry, responsive support is critical; thus, Neobookings’ proven excellence gives it a significant edge.
Edge: Neobookings.
Neobookings boasts 20 verified partners, including major players like SiteMinder, Stripe, Oracle Hospitality, and TripAdvisor. These integrations streamline hotel operations, distribution, and payments, helping you reach wider audiences and automate tasks.
Barboon reports no verified partners or integrations, which limits its connectivity and scalability. For hotels wanting a flexible, connected platform, Neobookings’ extensive ecosystem offers clear advantages.
Edge: Neobookings.
Given the lack of reviews for Barboon, it cannot be rated or compared meaningfully. Neobookings, on the other hand, has 37 recent reviews, with a high rating on support, ease of use, and overall satisfaction.
Hospitality businesses across segments—luxury, boutique, city center, resorts—rate Neobookings consistently high, with a 98% likelihood to recommend. This strong user support makes Neobookings the preferred choice among hoteliers.
Edge: Neobookings.
Barboon does not publish pricing details or offer a trial, making it difficult to evaluate value for money. Conversely, Neobookings charges a fixed $500 monthly fee, with no implementation or setup fees, providing transparency and predictability.
If your hotel values clear pricing and a scalable model, Neobookings’ rate makes budgeting straightforward. The lack of pricing info for Barboon suggests caution.
Given its limited data and features, Barboon is best for basic booking needs, not complex hotel operations.
Not ideal if: You want multi-channel presence, advanced marketing, or automation.
Neobookings suits hotels ready to invest in a comprehensive, adaptable system that scales with their growth.
Not ideal if: You prefer a free or very basic booking engine with limited features.
The core difference lies in their scope: Barboon offers a basic booking engine with no reviews or recent updates, while Neobookings provides a mature, feature-rich platform with extensive integrations and high user satisfaction. For most hotels aiming for reliable, flexible, and growth-oriented solutions, Neobookings stands out.
Choose Neobookings if you need a trusted, well-supported platform that can handle your digital marketing, booking management, and operational needs seamlessly. Its positive reviews and recent data confirm its effectiveness.
Barboon might appeal if you are looking for a no-frills, low-cost booking engine for very simple needs, but the lack of reviews and features makes it a risky choice for most hotels.
In conclusion, unless your hotel has minimal digital requirements and prefers a free tool, Neobookings is the clear winner. Its proven track record, comprehensive features, and excellent support make it the safer, smarter investment for your hotel's growth.
Booking Engine pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | — | From $500/mo |
According to HTR's product database, Barboon Internet Booking Engine and Neobookings share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| A/B testing & optimization | ||
| Conversion rate reports | ||
| Mobile optimized/responsive | ||
| Multi-lingual | ||
| Multi-room bookings | ||
| Special offers & discounts |
Showing top differences. 24 more features differ between these products.
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Neobookings really cares about our business, and their 360 solutions are very convenient for us since we don't have to deal with many different people/vendors for the various servi..."
What hoteliers love
Users repeatedly commend the professional and dedicated support team at Neobookings, noting their availability, responsiveness, and ability to address... Users repeatedly commend the professional and dedicated support team at Neobookings, noting their availability, responsiveness, and ability to address issues promptly. This aspect significantly enhances the user experience and trust in the product.
Continuous improvement is highlighted as a key strength. Neobookings' frequent updates and commitment to evolving their products ensure the solution r... Continuous improvement is highlighted as a key strength. Neobookings' frequent updates and commitment to evolving their products ensure the solution remains competitive and effective for hotel operations.
Users emphasize the powerful, versatile, and intuitive nature of Neobookings' booking engine. It helps increase direct bookings and facilitates straig... Users emphasize the powerful, versatile, and intuitive nature of Neobookings' booking engine. It helps increase direct bookings and facilitates straightforward management, with mentions of significant sales boosts and positive user experience.
Where hoteliers push back
Some users point out usability issues within the CMS and other features, suggesting that enhancements in user interface and additional functionalities... Some users point out usability issues within the CMS and other features, suggesting that enhancements in user interface and additional functionalities, like a comprehensive loyalty program and easier automation, would be beneficial.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Barboon Internet Booking Engine and Neobookings share many core Booking Engine features, but each has unique capabilities. Barboon Internet Booking Engine offers 0 verified integration partners, while Neobookings offers 20. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Neobookings leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Barboon Internet Booking Engine: No. Neobookings: No. Neither product currently offers a free tier. Most Booking Engine vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Barboon has an HT Score of 0 and Neobookings has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor