Be MyGuest CRS vs. eviivo Suite™ HMS:
Which Is Right for You?

The Decision

Choosing between Be MyGuest CRS by Visioni S.R.L. and eviivo Suite™ HMS by eviivo hinges on your hotel's specific needs and operational scale. Both aim to streamline reservation management, but their core offerings, user experience, and market presence differ significantly. Your decision should consider which features and support structures align best with your property size, customer base, and growth goals.

Be MyGuest provides a centralized reservation system tailored for operational efficiency, while eviivo Suite is a comprehensive property management platform with broad integrations and automation tools. But which product truly fits your hotel’s scale and ambitions?

Is Be MyGuest CRS or eviivo Suite™ Better for Hotels?

Be MyGuest CRS is marketed as a real CRS system, focusing on consolidating reservation data, interfacing with PMS, and supporting sales desk operations through detailed reporting and integrations with RMS and Google Analytics. It is designed to offer a unified view of reservations, with an emphasis on data analysis and direct booking growth.

eviivo Suite, on the other hand, functions as an all-in-one PMS with extensive features, including channel management, booking engine, guest communication, revenue management, and automation. It offers a more diversified feature set, supporting a wide range of operational tasks beyond reservations, including housekeeping and guest feedback.

Both products aim to improve reservation accuracy and efficiency, but they diverge in scope: Be MyGuest emphasizes reservation data and sales support, whereas eviivo provides a full management suite. Do you need a dedicated CRS or a multifunctional property management system?

eviivo Suite™ vs Be MyGuest CRS: Which Should Your Hotel Choose?

If your hotel needs a robust, multi-featured PMS capable of handling everything from reservations to guest communication and revenue management, choose eviivo Suite. Its 54 features—including channel management, guest CRM, automated night audits, and multi-channel integrations—make it ideal for independent hotels, boutique properties, and larger operations seeking operational automation.

If your primary goal is to centralize your reservation data, analyze historical booking trends, and optimize distribution strategies with data insights, Be MyGuest CRS might be a better fit. However, given the lack of recent reviews and a zero score, eviivo’s well-established presence and broader functionality make it the more reliable choice for most hotels.

Is Be MyGuest CRS or eviivo Suite™ Easier to Use?

eviivo Suite boasts an average user rating of 4.48/5 across 191 reviews, with recent reviews praising its intuitive interface, ease of onboarding, and minimal staff training. Hotels report that staff adopt the platform quickly, reducing manual work and errors, and the platform’s design simplifies daily operations.

Be MyGuest CRS has no available reviews or user ratings, making it impossible to assess usability or onboarding experiences. Its lack of recent feedback and review volume suggest limited adoption or support for new users.

Edge: eviivo Suite™.

Which Has Better Features: Be MyGuest CRS or eviivo Suite™?

eviivo Suite offers 54 features, including multi-currency support, native email marketing, integrated booking engine, channel manager, guest feedback, revenue management, automated alerts, and mobile app access. Its comprehensive feature set addresses nearly every operational need for independent and boutique hotels.

In contrast, Be MyGuest CRS does not list any exclusive features beyond reservation tracking and analytics, focusing solely on reservation data management and interfacing with revenue systems. Its limited feature set makes it less versatile.

Edge: eviivo Suite™.

Which Has Better Customer Support: Be MyGuest CRS or eviivo Suite™?

eviivo scores 4.57/5 in customer support, with recent reviews highlighting prompt, professional, and helpful service. Hotel users commend the onboarding process and ongoing support, with some noting training sessions that clarify platform capabilities and improve staff confidence.

Be MyGuest CRS has no available support or onboarding ratings, leaving uncertainty about the quality or responsiveness of its customer service. Its absence of recent reviews indicates limited user engagement or support feedback.

Edge: eviivo Suite™.

Which Has More Integrations: Be MyGuest CRS or eviivo Suite™?

eviivo integrates with 32 verified partners, including major OTAs, experience platforms, and channel managers, offering extensive connectivity for independent operators. Shared integrations are minimal but include popular booking channels and management tools, enhancing operational reach.

Be MyGuest CRS has no verified integrations, limiting its ability to connect with the broader ecosystem of hotel and OTA platforms. Its isolated position restricts automation and distribution capabilities.

Edge: eviivo Suite™.

Which Do Hoteliers Rate Higher: Be MyGuest CRS or eviivo Suite™?

With 191 recent reviews, eviivo Suite’s average rating of 1/5 seems low numerically but must be contextualized by the high customer support score and positive feedback from numerous users. Hotels across segments—particularly independent, boutique, and small hotels—highlight its ease of use, automation, and extensive features.

Be MyGuest CRS has no reviews or ratings, making it impossible to gauge hotel satisfaction. The lack of recent feedback further diminishes confidence in its current performance.

Edge: eviivo Suite™.

How Much Do Be MyGuest CRS and eviivo Suite™ Cost?

Be MyGuest does not disclose pricing, and its absence from recent reviews suggests it might be unavailable or not widely adopted.

eviivo Suite’s base price is $700 per month, with no free tier or trial, but its high-rated features and support justify the cost for hotels seeking full PMS capabilities. Its transparent pricing model makes budgeting straightforward.

What Type of Hotel Should Use Be MyGuest?

• Hotels that primarily need a reservation data platform focused on tracking and analysis.
• Properties with an existing PMS seeking an integrated reservation reporting tool.
• Hotels that want to optimize their distribution strategies using data insights.
• Operations that prioritize detailed reservation analytics over full management features.

Not ideal if your hotel needs comprehensive guest management, automation, or channel distribution.

What Type of Hotel Should Use eviivo Suite™?

• Small to medium-sized hotels, B&Bs, and independent properties seeking all-in-one management.
• Hotels aiming to automate bookings, revenue management, and guest communications.
• Properties that require multi-channel visibility and direct booking tools.
• Hotels looking to scale operations without adding separate systems.

Not ideal if your hotel mainly needs a simple reservation platform or has a very tight budget with minimal operational needs.

eviivo Suite™ vs Be MyGuest CRS: The Bottom Line for Hotels

The core difference lies in scope: eviivo Suite offers a full property management system with extensive automation, integrations, and support, while Be MyGuest is a reservation-centric tool with limited recent feedback.

For hotels seeking operational efficiency, automation, and broad connectivity, eviivo Suite’s 191 reviews and high support score make it the clear choice. Its $700/month fee is justified by its comprehensive features and proven user satisfaction.

If your hotel only needs a reservation tracking system to analyze data and optimize distribution, Be MyGuest may be worth exploring, but the lack of recent customer feedback diminishes confidence. Given eviivo’s strong market presence and current positive reviews, it remains the more reliable option for most hoteliers.

This comparison aims to help your team make a well-informed decision based on current product strengths, support quality, and market reputation.