The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 47 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Beekeeper shines in ease of use and customer support , with exclusive features like Mobile Access and SMS text messaging.
Novility shines .
Side-by-side ratings based on 47 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 47 | 0 |
After analyzing 47 verified reviews, Beekeeper users most value its user experience, instant communication, staff engagement tools, while Novility users highlight . Click any theme to see what reviewers say.
Beekeeper
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Novility
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User Experience
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Instant Communication
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Staff Engagement Tools
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Staff Recognition and Social Features
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| Cons | |
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Content Customization
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System Integrations
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Notification Management
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How each product ranks among Employee Engagement Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
Beekeeper
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Novility
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|---|---|---|
| Small (10-24 rooms) | #3 4 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #4 21 reviews | — |
| Large (75-199 rooms) ▾ | #3 12 reviews | — |
| X-Large (200+ rooms) ▾ | #3 6 reviews | — |
By Property Type
| Segment |
Beekeeper
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Novility
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| Boutique ▾ | #4 16 reviews | — |
| Luxury ▾ | #3 22 reviews | — |
| Branded / Chain ▾ | #4 18 reviews | — |
| Extended Stay ▾ | #4 7 reviews | — |
By Region
| Segment |
Beekeeper
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Novility
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| North America ▾ | #3 36 reviews | — |
| Europe ▾ | #3 5 reviews | — |
| Asia Pacific | #3 3 reviews | — |
| Middle East | #3 2 reviews | — |
Choosing between Beekeeper and Novility can seem challenging, especially since both aim to improve hotel staff engagement and performance. While Beekeeper is a seasoned leader with a broad feature set focused on internal communication, Novility specializes in employee training and performance evaluation. Your decision hinges on whether your hotel needs a communication platform or a training solution—and whether recent user feedback supports one over the other.
Beekeeper boasts a substantial user base, high ratings, and recent reviews, making it the more reliable option for hotel teams seeking an engagement tool. Novility, lacking recent reviews and a broader user base, remains less proven in today’s hotel environment.
Beekeeper and Novility serve different core purposes. Beekeeper is designed to enhance employee engagement, internal communication, and morale through instant messaging, surveys, and social features. Novility focuses on hospitality training, evaluating staff skills, and improving operational efficiency via interactive modules.
While Beekeeper aims to keep staff connected and motivated, Novility strives to elevate staff skills through structured training. Your hotel’s immediate challenge—whether fostering team cohesion or improving staff competency—determines the better fit. Beekeeper's recent reviews underscore its impact on engagement, with a 4.72/5 score from 46 reviews and a 94% likelihood to recommend. In contrast, Novility has no recent reviews, making its effectiveness less certain today.
Would your team benefit more from daily employee interaction or targeted skill development?
If your hotel needs a reliable internal communication platform that boosts engagement and reduces operational friction, go with Beekeeper. Its 4.72/5 rating and 46 reviews in the last six months indicate current user satisfaction, especially with features like chat, surveys, and engagement analytics.
If, however, your hotel’s priority is improving staff skills through structured training and evaluation, Novility could be appealing—but its lack of recent user feedback makes this less clear. With no recent reviews and no rating data, its proven impact today remains uncertain.
For hotels seeking to foster a connected, motivated team, Beekeeper’s robust, well-reviewed platform clearly outperforms Novility’s unverified offering.
Beekeeper’s 4.71/5 ease of use rating, from 46 recent reviews, reflects an intuitive mobile interface and straightforward onboarding process. Users frequently mention how simple it is to adopt, with many praising its user-friendly layout and quick setup, despite some minor suggestions for notification management.
Novility, lacking recent feedback, offers no current usability data. Its platform’s complexity or ease of use is unverified, making it impossible to confidently recommend in today’s hotel environment.
Edge: Beekeeper.
Beekeeper offers 18 distinct features tailored to staff engagement, including employee onboarding, custom workflows, multilingual translation, file sharing, employee recognition, surveys, and engagement dashboards. These are designed to foster communication, social interaction, and morale.
Novility provides interactive training modules and evaluation tools but has no listed features beyond its core training functions. The absence of detailed feature data means Beekeeper’s extensive suite and recent positive reviews give it a clear advantage in versatile hotel applications.
Edge: Beekeeper.
Beekeeper’s 4.84/5 customer support rating, based on recent reviews, highlights its dedicated resources, quick response times, and helpful onboarding assistance. Users frequently mention the human touch in support, describing it as “incredible” and “like a friend,” which enhances platform adoption.
Novility offers no recent support ratings or reviews, leaving its customer service quality unverified. Without this data, Beekeeper’s proven high support standard confidently positions it as the superior choice.
Edge: Beekeeper.
Beekeeper integrates with nine verified partners, including industry-standard systems like Office 365 SharePoint, Kronos, Revinate, and Oracle Hospitality. These integrations facilitate smoother workflows and data sharing within hotels.
Novility has no listed integrations, limiting its capacity to fit into existing hotel tech stacks. For hotels seeking interoperability and streamlined operations, Beekeeper’s partnership ecosystem is a significant advantage.
Edge: Beekeeper.
Beekeeper’s recent reviews consistently rate it around 4.7/5, with users praising its ease of use, engagement features, and support. Properties across hotel segments, from independent to branded hotels, report high satisfaction, especially with the platform’s ability to foster team cohesion.
Novility, lacking recent reviews, cannot be accurately rated today. Without current feedback, Beekeeper’s high ratings and proven reception make it the clear leader for hoteliers now.
Edge: Beekeeper.
Both platforms do not publicly disclose pricing models, implying customized quotes based on hotel size and needs. Beekeeper’s absence of a free tier and no mention of implementation fees suggest a tailored enterprise approach, likely requiring direct inquiry.
Novility also offers no transparent pricing, making it difficult to compare value directly. Given Beekeeper’s extensive features and strong recent support, its pricing is justified for hotels prioritizing engagement.
Beekeeper’s broad feature set suits hotels looking for an all-in-one staff engagement solution.
Novility is best for hotels emphasizing staff skill enhancement and performance measurement.
The core difference is that Beekeeper is a communication and engagement platform, while Novility centers on training and evaluation. Beekeeper’s strong recent reviews, broad integrations, and extensive feature set make it the clear choice for hotels seeking daily employee engagement.
Choose Beekeeper if your hotel needs to foster connection, morale, and real-time communication across teams. Its proven high ratings and user satisfaction demonstrate its effectiveness in today’s hotel environment.
Opt for Novility if your hotel’s priority is staff training, skill assessments, and operational efficiency—though its lack of recent data makes its current performance less certain.
In conclusion, for most hotels today, Beekeeper’s proven track record, high user ratings, and comprehensive features make it the more reliable and versatile option. It’s the platform more likely to meet your hotel’s engagement needs now and in the near future.
According to HTR's product database, Beekeeper and Novility share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
Beekeeper
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Novility
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| Customer Support & Resources | ||
| Customization & Security | ||
| Employee Communication | ||
| Employee onboarding | ||
| Mobile Access | ||
| SMS text messaging |
Showing top differences. 6 more features differ between these products.
What hoteliers love
Beekeeper's ease of use is a common positive mention in reviews, particularly the intuitive layout and mobile app functionality. However, some minor c... Beekeeper's ease of use is a common positive mention in reviews, particularly the intuitive layout and mobile app functionality. However, some minor criticisms include slow loading times and the need for more streamlined user alert settings.
Many reviews comment on Beekeeper's instant communication features, including direct messaging, group chats, and real-time updates, as being crucial f... Many reviews comment on Beekeeper's instant communication features, including direct messaging, group chats, and real-time updates, as being crucial for keeping employees informed and engaged. This is particularly highlighted during challenging times like the pandemic, where quick updates were essential.
Beekeeper offers several engagement tools such as surveys, polls, and chat functionalities that are highly appreciated for boosting employee morale an... Beekeeper offers several engagement tools such as surveys, polls, and chat functionalities that are highly appreciated for boosting employee morale and interaction. Users frequently mention the effectiveness of these tools in creating engagement campaigns and maintaining a connected team, especially in multi-location hotels.
Where hoteliers push back
Several users request more customization options for content, such as the ability to format text, use different fonts, and embed hyperlinks in posts.... Several users request more customization options for content, such as the ability to format text, use different fonts, and embed hyperlinks in posts. These features would add to the platform's flexibility and ease of use.
Users would like to see more integrations with other hotel management systems, especially those commonly used in the industry. This has been identifie... Users would like to see more integrations with other hotel management systems, especially those commonly used in the industry. This has been identified as a potential area for improvement to enhance the platform's utility.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Beekeeper and Novility share many core Employee Engagement Software features, but each has unique capabilities. Beekeeper offers 9 verified integration partners, while Novility offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Beekeeper leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Beekeeper: No. Novility: No. Neither product currently offers a free tier. Most Employee Engagement Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Beekeeper has an HT Score of 29 and Novility has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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