The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 250 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Bookassist shines in ease of use and customer support — especially for brand properties (4.6/5) , with exclusive features like Data Analysis & Reporting and Email Marketing.
Odysys shines .
Side-by-side ratings based on 250 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 250 | 0 |
After analyzing 250 verified reviews, Bookassist users most value its client support and proactivity, user-friendly booking engine, increase in direct bookings, while Odysys users highlight . Click any theme to see what reviewers say.
|
|
Odysys
|
|---|---|
| Pros | |
|
+
Client Support and Proactivity
▾
|
|
|
+
User-Friendly Booking Engine
▾
|
|
|
+
Increase in Direct Bookings
▾
|
|
|
+
Effective Digital Marketing
▾
|
|
| Cons | |
|
−
Backend Usability Issues
▾
|
|
|
−
Customization Limitations
▾
|
|
How each product ranks among Digital Marketing Agencies vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
Odysys
|
|---|---|---|
| Small (10-24 rooms) ▾ | #1 71 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #3 129 reviews | — |
| Large (75-199 rooms) ▾ | #2 28 reviews | — |
| X-Large (200+ rooms) ▾ | #5 6 reviews | — |
By Property Type
| Segment |
|
Odysys
|
|---|---|---|
| Boutique ▾ | #1 110 reviews | — |
| Luxury ▾ | #3 82 reviews | — |
| Branded / Chain ▾ | #4 47 reviews | — |
| Extended Stay ▾ | #1 31 reviews | — |
By Region
| Segment |
|
Odysys
|
|---|---|---|
| North America ▾ | #9 9 reviews | — |
| Europe ▾ | #1 224 reviews | — |
| Asia Pacific | #7 3 reviews | — |
| Middle East | #6 1 reviews | — |
As a hotelier, you're evaluating two digital marketing solutions: Bookassist’s comprehensive platform with a proven track record and Odysys, a newer player focusing on independent hotels and B&Bs. Bookassist offers an extensive suite of features, a strong reputation backed by 174 reviews and recent positive feedback, and a presence across multiple regions. Odysys, however, has no recent reviews and a limited feature set, raising questions about its current effectiveness and market reach. So, which solution will better serve your hotel’s growth?
Both Bookassist and Odysys aim to increase your direct bookings, but they approach this goal differently. Bookassist provides an all-in-one digital marketing and web design solution, integrating SEO, PPC, content strategy, and social media management, alongside a user-friendly booking engine. Odysys focuses on creating beautiful, mobile-optimized websites with a simple booking engine and SEO tools, primarily targeting independent hotels, inns, and B&Bs.
While Bookassist’s larger, more established presence and decades of experience suggest reliability, Odysys’s limited recent reviews and zero verified integrations cast doubt on ongoing support and feature updates. The critical question is whether your property needs a full, customizable marketing suite or a straightforward website and booking setup. Do you prioritize a proven, feature-rich platform or a simple, cost-effective tool for smaller properties?
Edge: Bookassist.
If your hotel needs a robust, integrated digital marketing platform backed by a large user base and extensive regional coverage, Bookassist is the clear choice. Hoteliers with multiple properties, looking for detailed analytics, advanced marketing options, and high conversion rates—especially in Europe and North America—should lean toward it.
Conversely, if your property is a small independent inn, B&B, or boutique hotel seeking a simple, attractive website combined with a basic booking engine and minimal marketing tools, Odysys could be enough. Its no-contract approach and focus on local SEO make it suited for properties with limited digital marketing budgets. However, the lack of recent reviews or verified integrations suggests it may lack ongoing support or innovation.
Edge: Bookassist.
Bookassist boasts an impressive ease-of-use rating of 4.71/5 based on user feedback, with many reviews highlighting its intuitive interface and straightforward onboarding process. Support ratings are similarly high at 4.9/5, with users praising dedicated local teams and quick responses, making staff adoption smooth.
Odysys, by contrast, has no recent reviews or ratings for ease of use or support, which raises concerns about whether hoteliers find its platform as user-friendly or supportive. The absence of feedback makes it difficult to assess how seamlessly new users can adopt the system.
Edge: Bookassist.
Bookassist offers 17 unique features, including PPC campaigns, data analysis, content audits, SEO, social media management, graphic design, and a custom CMS—providing a comprehensive marketing toolkit. Odysys does not list any exclusive features, suggesting a more limited feature set aimed at basic digital marketing and website needs.
The breadth and depth of Bookassist’s features position it as a versatile solution capable of supporting complex marketing strategies. For properties aiming for a full-scale digital presence, this depth is critical. Odysys’s simpler approach might suffice for minimal needs but falls short for more aggressive marketing.
Edge: Bookassist.
Bookassist’s support ratings are outstanding at 4.9/5, with reviews emphasizing quick, personalized responses and proactive assistance. Clients report that their dedicated teams help optimize campaigns and address issues promptly, enabling smooth operation.
Since Odysys has no recent reviews or support ratings available, it's impossible to gauge its customer service quality today. The lack of recent feedback suggests it may not match Bookassist’s level of dedicated, responsive support.
Edge: Bookassist.
Bookassist connects with 74 verified partners, including notable integrations like AdsHotel, LiveRate, and Customer Alliance, facilitating smooth cooperation with channel managers, metasearch, and revenue tools. Odysys, however, has no verified integrations, limiting its ability to connect with other systems.
Having extensive integrations means your hotel can streamline operations, manage distribution, and enhance marketing efforts efficiently. The absence of verified partners for Odysys could hinder scalability or cause operational bottlenecks.
Edge: Bookassist.
Bookassist’s rating of 4.91/5 based on 174 reviews makes it one of the most highly-rated digital marketing platforms in the hospitality industry. Hoteliers across Europe and North America praise its ease of use, support, and ability to drive bookings; reviews in the last six months confirm continued satisfaction.
Odysys, with no recent reviews or ratings, cannot be reliably evaluated. Its lack of feedback prevents a fair comparison, but the absence of recent user insights indicates it may not be as trusted or proven in the market currently.
Edge: Bookassist.
Neither platform publicly discloses specific pricing models. Bookassist’s pricing appears to be custom, with no mention of free trials, monthly flat fees, or per-room charges, suggesting a tailored quote based on your needs. Odysys also does not list pricing details or trial options openly.
Given the lack of transparent pricing, your best approach is to request quotes from each provider. However, considering the extensive features and reviews, Bookassist’s solutions likely come at a premium, while Odysys may be more accessible for smaller properties.
Edge: N/A (both lack transparent pricing info).
Not ideal if your hotel has minimal digital marketing budget, or if you prefer a simple website and booking engine without advanced marketing features.
Not ideal if:
Not ideal if your hotel needs a full-scale marketing toolkit, integrations with multiple partners, or detailed analytics beyond basic metrics.
Not ideal if:
Bookassist is a mature, feature-rich platform with a strong reputation, extensive integrations, and proven results in increasing direct bookings. Its comprehensive suite is ideal for hotels aiming to optimize their online presence and marketing performance across multiple regions.
Odysys offers a simple, visually appealing website and booking engine tailored for small hotels and B&Bs. However, the lack of recent reviews and verified integrations suggests it might lack the ongoing support, features, and scalability necessary for larger or more ambitious properties.
In conclusion, if your hotel values proven results, extensive features, and reliable support, Bookassist is the superior choice. For smaller properties with minimal marketing needs, Odysys could be a cost-effective, easy-to-use option—though limited recent feedback makes this less certain.
Digital Marketing Agencies pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
Odysys
|
|---|
According to HTR's product database, Bookassist Digital Marketing and Web Design and Odysys share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
Odysys
|
|---|---|---|
| 3rd party ad buys | ||
| Conversion Rate Optimization | ||
| Copywriting | ||
| Data Analysis & Reporting | ||
| PPC | ||
| Tag Management & Tracking Configuration |
Showing top differences. 5 more features differ between these products.
What hoteliers love
The proactivity and excellent client support are frequently mentioned. The dedicated account managers and support teams are noted for their quick resp... The proactivity and excellent client support are frequently mentioned. The dedicated account managers and support teams are noted for their quick responses, professional advice, and proactive approach in optimizing hotel performance.
The booking engine is noted for its user-friendly design, making it easy for both hotels to manage and guests to book rooms. The system’s intuitive na... The booking engine is noted for its user-friendly design, making it easy for both hotels to manage and guests to book rooms. The system’s intuitive navigation, clear call-to-action buttons, and visually appealing interface contribute to higher conversion rates.
Numerous reviews highlight that Bookassist has significantly increased their direct bookings. The seamless booking engine, high conversion rates, and... Numerous reviews highlight that Bookassist has significantly increased their direct bookings. The seamless booking engine, high conversion rates, and effective integration with hotel websites make it easier for guests to book directly, thereby boosting revenue.
Where hoteliers push back
Several reviews point out issues with the backend usability of the booking engine. Users find it cumbersome, suggesting improvements for more intuitiv... Several reviews point out issues with the backend usability of the booking engine. Users find it cumbersome, suggesting improvements for more intuitive management of add-ons and simpler navigation.
Customization options within the booking engine and CMS are limited, as pointed out in several reviews. Users wish for more flexibility to make real-t... Customization options within the booking engine and CMS are limited, as pointed out in several reviews. Users wish for more flexibility to make real-time adjustments without dependence on support staff.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Bookassist Digital Marketing and Web Design and Odysys share many core Digital Marketing Agencies features, but each has unique capabilities. Bookassist Digital Marketing and Web Design offers 74 verified integration partners, while Odysys offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Bookassist Digital Marketing and Web Design leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Bookassist Digital Marketing and Web Design: No. Odysys: No. Neither product currently offers a free tier. Most Digital Marketing Agencies vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Bookassist has an HT Score of 88 and Odysys has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor