Bookassist vs. bookit:
Which Is Right for You?

The Decision

Choosing between Bookassist and bookit for your hotel’s booking engine hinges on your specific needs and priorities. While both aim to increase direct bookings, only Bookassist offers a comprehensive set of features tailored to the hospitality industry, backed by extensive reviews and recent user feedback. Your decision should consider factors like feature richness, ease of use, regional presence, and support quality.

Bookassist, with over 300 recent reviews and a high overall rating, clearly dominates in popularity and user satisfaction. Conversely, bookit lacks publicly available reviews and regional presence, which may impact your confidence in its ongoing support and integration.

Is Bookassist or bookit Better for Hotels?

Both Bookassist and bookit serve the core function of a booking engine, helping hotels convert visitors into direct bookings and reduce reliance on OTAs. However, Bookassist offers 40 proprietary features, including multi-lingual support, gift vouchers, multi-currency, and booking abandonment tools, which are absent in bookit.

While Bookassist boasts a global presence across Europe, the Middle East, North America, and Asia Pacific, bookit’s regional reach and customer base remain unclear. The lack of recent reviews for bookit indicates limited user feedback, whereas Bookassist’s 324 reviews over the past six months provide a clear picture of current performance and satisfaction.

Bookassist vs bookit: Which Should Your Hotel Choose?

If your hotel needs a feature-rich, globally recognized booking engine with high user satisfaction, go with Bookassist. It’s ideal for independent hotels, boutique properties, and city center hotels aiming for high conversion rates, multilingual support, and integrated marketing tools.

If your hotel primarily seeks a straightforward, less documented booking platform and operates regionally without requiring extensive features, you might consider bookit. However, the absence of reviews and regional presence makes it less reliable for hotels seeking proven performance and ongoing support.

Is Bookassist or bookit Easier to Use?

Bookassist’s user interface has a high ease-of-use rating of 4.63/5, supported by positive reviews praising its intuitive booking process and clean design. The onboarding process is rated 4.73/5, indicating a smooth start, and its customer support is highly rated at 4.85/5, with reviewers emphasizing helpful, professional assistance.

In contrast, bookit has no publicly available ratings or reviews for ease of use or onboarding, making it difficult to evaluate its usability. Given this, your team is more likely to find Bookassist’s platform straightforward and support accessible.

Edge: Bookassist

Which Has Better Features: Bookassist or bookit?

Bookassist offers 40 exclusive features, including mobile optimization, gift vouchers, multi-lingual and multi-currency support, automated reporting, post-stay emails, and various rate management tools. It also supports social media, Google Hotel Ads, Tripadvisor bookings, and multiple payment gateways like Stripe, Apple Pay, and PayPal.

Bookit has no documented features or integrations, making it impossible to assess its functional scope. Based on available data, Bookassist provides a far broader, more sophisticated toolkit.

Edge: Bookassist

Which Has Better Customer Support: Bookassist or bookit?

Bookassist’s support and onboarding ratings stand at 4.85/5 and 4.73/5, respectively, with reviewers highlighting prompt, professional, and helpful assistance. Hoteliers praise its support team as proactive and knowledgeable, crucial for resolving issues quickly.

No reviews or ratings are available for bookit’s customer support, leaving questions about its responsiveness and quality unanswered. Given the importance of reliable support, Bookassist clearly leads.

Edge: Bookassist

Which Has More Integrations: Bookassist or bookit?

Bookassist boasts 74 verified partners, including popular marketing and distribution tools such as AdsHotel, LiveRate, and Google Analytics. Its extensive integrations facilitate seamless operations, marketing efforts, and performance tracking.

Without publicly available integration data for bookit, it’s impossible to confirm its ecosystem. Based on current information, Bookassist’s broad integration portfolio offers significant advantages.

Edge: Bookassist

Which Do Hoteliers Rate Higher: Bookassist or bookit?

Bookassist’s median review score is 4.89/5, with 94% of reviewers recommending it, based on over 300 recent reviews. Hoteliers in segments like independent hotels, boutique hotels, and city center properties consistently praise its ease of use, support, and feature set.

In contrast, bookit lacks any publicly available recent reviews or ratings, making it impossible to gauge user satisfaction. The clear choice is Bookassist, proven by its extensive positive feedback.

Edge: Bookassist

How Much Do Bookassist and bookit Cost?

Both platforms do not publicly disclose exact pricing models, but Bookassist is known for a transparent approach without implementation fees or freemium options. Its pricing is generally aligned with feature-rich, enterprise-grade solutions, emphasizing value through ROI.

Bookit’s pricing information is unavailable, which raises concerns about hidden costs or additional fees. Based on transparency and value, Bookassist offers clearer, more predictable pricing expectations.

What Type of Hotel Should Use Bookassist?

• Hotels that prioritize increasing direct bookings and reducing OTA dependence.
• Hotels seeking a multilingual, multi-currency platform to attract international guests.
• Properties that need advanced marketing integrations like Google Hotel Ads and meta search.
• Hotels with a desire for detailed analytics, conversion tracking, and flexible rate management.
• Teams that want dedicated support and onboarding assistance.

Not ideal if your hotel has minimal online booking needs, operates solely in a local market, or prefers a simple, no-frills booking interface without extensive features.

What Type of Hotel Should Use bookit?

• Hotels or resorts looking for an all-in-one property management system with booking functionalities.
• Properties that want to centralize operations like housekeeping and guest communications.
• Teams aiming for operational efficiency and automation in property management.
• Hotels seeking AI-driven insights into guest feedback and operational trends.

Not ideal if you require a feature-rich booking engine or have a regional focus where proven support and integrations matter more.

Bookassist vs bookit: The Bottom Line for Hotels

The core difference is that Bookassist offers a comprehensive, feature-rich booking platform with proven user satisfaction, extensive integrations, and global reach. bookit, lacking publicly available reviews and feature details, appears to be a less established option with uncertain support and capabilities.

For hotels aiming to maximize direct bookings, improve operational efficiency, and access proven support, Bookassist is the clear choice. If your hotel’s needs are minimal, regional, or experimental, and you can verify bookit’s capabilities firsthand, you might explore that option, but with caution.

In summary:

• Choose Bookassist if you want a trusted, feature-packed booking engine with extensive support, integrations, and proven results.
• Consider bookit only if you have verified its capabilities and prefer a simplified, potentially less costly solution, understanding the risks of less support and fewer documented features.