Bookassist vs. OHRS (Web CRS):
Which Is Right for You?

The Decision

Choosing the right booking engine can significantly impact your hotel’s direct revenue and guest experience. Bookassist and OHRS (Web CRS) both aim to streamline reservation management, but their capabilities and market presence differ considerably. Your decision hinges on your hotel’s size, digital strategy, and regional focus.

Bookassist offers a robust, feature-rich platform with extensive integrations, high user ratings, and a proven track record across multiple regions. In contrast, OHRS (Web CRS) provides a simpler, easy-to-use reservation system with limited features and no verified reviews. Which product aligns better with your hotel’s needs?

Is Bookassist or OHRS (Web CRS) Better for Hotels?

Both products serve as online reservation solutions, but their core strengths diverge. Bookassist specializes in driving direct bookings through advanced marketing tools, a flexible booking engine, and a broad array of features. Its extensive integrations and multi-language support make it suitable for hotels looking to maximize online visibility and revenue.

OHRS (Web CRS), on the other hand, is a straightforward reservation system focused on basic booking functionalities, including availability checks and payment options. It emphasizes ease of use over advanced marketing or analytics features. Given the stark difference in sophistication, your choice should reflect your hotel’s digital maturity and growth ambitions.

The key question remains: Does your hotel need an all-in-one booking, marketing, and analytics platform, or a simple reservation system? The answer will define whether Bookassist or OHRS (Web CRS) is more appropriate.

Bookassist vs OHRS (Web CRS): Which Should Your Hotel Choose?

If your hotel needs a comprehensive booking engine with marketing, analytics, and multi-platform support, go with Bookassist. It’s suited for hotels aiming to increase direct revenue, improve online visibility, and utilize advanced features like dynamic pricing and multi-currency support.

If your hotel only requires a basic reservation system to manage availability and accept payments without extensive marketing tools, OHRS (Web CRS) might suffice. It’s best for small properties or hotels just starting their online booking journey, where simplicity and ease of use are priorities.

In essence, for hotels focused on growth and digital marketing, Bookassist’s extensive features and proven results make it the clear choice. Meanwhile, for minimalistic needs or tight budgets, OHRS (Web CRS) offers a straightforward, no-fuss solution.

Is Bookassist or OHRS (Web CRS) Easier to Use?

Bookassist scores a high 4.63/5 for ease of use, with many users praising its intuitive, mobile-optimized interface and seamless integration with websites. Its onboarding process is rated 4.73/5, and support is highly regarded, with a 4.85/5 rating, reflecting strong customer service.

OHRS (Web CRS), lacking detailed user ratings or reviews, suggests a more basic, less complex system that likely prioritizes simplicity. However, the absence of detailed usability feedback means it may not match Bookassist’s polished user experience.

Edge: Bookassist.

Which Has Better Features: Bookassist or OHRS (Web CRS)?

Bookassist offers a comprehensive suite with 40 exclusive features, including multi-lingual support, gift vouchers, automated reporting, pre-stay and post-stay emails, loyalty integration, social media booking, and more. Its features directly support revenue growth, marketing, and guest engagement.

OHRS (Web CRS) provides basic reservation functionality but lacks advanced features or integrations. It does not list any unique capabilities beyond fundamental booking and payment options.

Edge: Bookassist.

Which Has Better Customer Support: Bookassist or OHRS (Web CRS)?

Bookassist’s customer support scores impressively at 4.85/5, with reviews highlighting prompt, professional assistance and knowledgeable staff. Hoteliers appreciate the ongoing support that helps optimize their digital marketing and booking processes.

OHRS (Web CRS) offers no publicly available reviews or ratings on support quality, suggesting limited or unverified support services. Its simpler nature likely means less dedicated support, which could be a concern for hotels needing ongoing assistance.

Edge: Bookassist.

Which Has More Integrations: Bookassist or OHRS (Web CRS)?

Bookassist boasts 74 verified partners, including major industry players like AdsHotel, LiveRate, and Google Hotel Ads. Its extensive integration options enable hotels to connect seamlessly with channel managers, metasearch, payment gateways, and marketing tools.

OHRS (Web CRS) has no listed integrations or verified partner connections, limiting its ability to connect with other hotel systems or marketing channels. This restricts scalability and digital marketing potential.

Edge: Bookassist.

Which Do Hoteliers Rate Higher: Bookassist or OHRS (Web CRS)?

Hoteliers rate Bookassist at 4.89/5 overall, with recent reviews emphasizing increased direct bookings, ease of use, and excellent support. Its reviews span various hotel segments, notably city center and boutique hotels, reflecting broad appeal and proven success.

OHRS (Web CRS) lacks any publicly available reviews or ratings, making it impossible to assess user satisfaction. Given the data, Bookassist is clearly favored by hotelier users.

Edge: Bookassist.

How Much Do Bookassist and OHRS (Web CRS) Cost?

Both products do not publicly disclose pricing details, which suggests they may customize costs based on hotel size and requirements. However, given the extensive features and integrations, Bookassist likely involves a higher investment, justified by its proven ROI and market presence.

OHRS (Web CRS), being a basic reservation system, probably offers lower or more flexible pricing, suitable for smaller properties with minimal needs.

What Type of Hotel Should Use Bookassist?

• Hotels that aim to increase direct bookings and reduce reliance on OTAs.
• Hotels seeking a multi-lingual, multi-currency booking engine.
• Properties that want detailed analytics and marketing integration.
• Hotels looking for mobile-optimized platforms to improve conversion.
• Teams that wish to manage multiple properties centrally.
• Not ideal if your hotel needs only a simple reservation system without marketing or analytics.

Not ideal if:

• Your hotel has minimal online presence.
• You prefer a low-cost, straightforward booking tool.
• You lack the resources to manage complex integrations or features.

What Type of Hotel Should Use OHRS (Web CRS)?

• Hotels seeking a basic, easy-to-manage booking system.
• Properties that prioritize simplicity over advanced marketing features.
• Small hotels or inns with limited digital marketing strategy.
• Hotels with minimal online booking volume.
• Teams that want quick setup without extensive training.
• Not ideal if you plan to scale or need detailed analytics and integrations.

Not ideal if:

• Your hotel aims to expand its online presence significantly.
• You need multi-channel marketing or advanced reporting.
• You require a system with extensive customization or automation.

Bookassist vs. OHRS (Web CRS): The Bottom Line for Hotels

Bookassist stands out as a comprehensive platform designed to increase direct bookings and support hotel growth through advanced features, integrations, and marketing tools. Its user ratings, recent reviews, and extensive partner network confirm its effectiveness and popularity among hoteliers.

If your hotel prioritizes revenue growth, online visibility, and data-driven decision-making, Bookassist clearly exceeds OHRS (Web CRS). Its high ratings and proven track record justify its premium position.

Conversely, if your hotel needs a simple, low-cost reservation system with minimal management requirements, OHRS (Web CRS) might suffice. However, without verified reviews or feature depth, it’s less suitable for hotels aiming for long-term growth.

In conclusion, for hotels serious about enhancing online revenue and guest experience, Bookassist is the smarter choice. Its extensive capabilities and positive hotelier feedback make it the leading option in this pairing.