ASI WebRes vs. bookNG (powered by HSDS):
Which Is Right for You?

The Decision

When choosing a booking engine for your hotel, your main goal is to find a solution that boosts direct reservations, simplifies operations, and integrates well with your existing systems. Both ASI WebRes by Anand Systems Inc. (ASI) and bookNG by HSDS aim to meet these needs, but they approach the problem differently—one as part of a broader property management system, the other as a standalone, highly customizable engine. Your decision hinges on whether you need a comprehensive management platform or a flexible booking tool.

Given recent reviews, ASI WebRes edges out due to its more extensive user feedback and current support ratings. The volume of reviews and recent customer insights make it the more reliable choice for hoteliers serious about optimizing online bookings and operational efficiency.

Is ASI WebRes or bookNG Better for Hotels?

Both products aim to increase direct bookings and streamline reservations, yet they diverge significantly in scope and focus. ASI WebRes is embedded within a full Property Management System (PMS), designed for properties seeking integrated operations—from reservation management to distribution and reporting. Conversely, bookNG is a standalone, customizable booking engine optimized for conversion and mobile responsiveness, ideal for hotels that want a flexible, easy-to-integrate solution.

While ASI WebRes offers a broad suite of features including channel management and revenue analytics, bookNG emphasizes adaptability and aesthetic responsiveness across devices. The core question: do you need an all-in-one system or a specialized booking engine to enhance your existing setup?

ASI WebRes vs bookNG: Which Should Your Hotel Choose?

If your hotel requires a comprehensive platform that covers reservations, front desk, housekeeping, billing, and distribution, ASI WebRes is the better fit. Its deep PMS integration and multi-property management capabilities make it ideal for independent hotels or multi-property portfolios aiming to unify operations.

For hotels that prioritize a high-converting, mobile-friendly booking experience and already have a PMS in place, bookNG offers a flexible, customizable interface with strong adaptability—especially if you want to connect easily with external systems like CRS rezNG. If your focus is on increasing online direct bookings without overhauling your current management infrastructure, go with bookNG.

Is ASI WebRes or bookNG Easier to Use?

Based on recent reviews, ASI WebRes scores a remarkable 4.95/5 for ease of use, with users praising its straightforward workflows, intuitive dashboard, and quick onboarding process. Support feedback highlights its quick response times and professional service, making adoption smooth for staff at all levels.

In contrast, bookNG lacks recent review data but is known for its customizable, user-friendly design that adapts well to different devices. However, without current review scores, it's hard to quantify ease of adoption fully.

Edge: ASI WebRes.

Which Has Better Features: ASI WebRes or bookNG?

ASI WebRes offers a broader feature set, including unique functionalities like Tripadvisor and Google Hotel Ads bookings, room substitutions, rate plan comparisons, conversion reports, meal plans, gift vouchers, and modules tailored for weddings and corporate bookings. It has 14 features exclusive to it, in addition to 13 shared with bookNG.

bookNG's standout features include its responsive design, booking abandonment recapture, and loyalty program integrations—only available through HSDS. But with over 14 features unique to ASI WebRes, it clearly provides more comprehensive tools for hotel operations.

Edge: ASI WebRes.

Which Has Better Customer Support: ASI WebRes or bookNG?

Customer reviews for ASI WebRes reveal a support rating of 4.85/5, with reviewers citing prompt, courteous, and knowledgeable assistance. Support staff handle technical issues effectively, ensuring minimal downtime and a positive onboarding experience.

In contrast, HSDS has no recent reviews available for bookNG, making it difficult to assess support quality. Given the current data, ASI WebRes has a clear edge in customer service.

Edge: ASI WebRes.

Which Has More Integrations: ASI WebRes or bookNG?

ASI WebRes integrates with 19 verified partners, including major channel managers and OTAs like SiteMinder, Cendyn, and Duetto. It also offers unique integrations with Tripadvisor and Google Hotel Ads, supporting a diverse ecosystem of distribution channels.

bookNG connects with 17 verified partners, including popular systems like Mews, Oracle Hospitality, and RateGain, but lacks some of the unique integrations ASI provides. With more partners and specialized integrations, ASI WebRes offers broader connectivity.

Edge: ASI WebRes.

Which Do Hoteliers Rate Higher: ASI WebRes or bookNG?

While ASI WebRes has more reviews (20 in the last six months) and a high likelihood to recommend score of 99%, it’s primarily rated by users of its PMS suite, which includes the WebRes booking engine. Recent feedback highlights its user-friendliness and operational efficiency.

HSDS's bookNG has no recent reviews or ratings, making it impossible to compare direct hotel ratings. Given the recency and volume of ASI's reviews, it maintains the higher rating profile.

Edge: ASI WebRes.

How Much Do ASI WebRes and bookNG Cost?

Pricing details for ASI WebRes are not publicly available; typically, it’s part of a larger PMS suite, often involving custom quotes based on property size and features. The system does not offer a free trial or transparent monthly fees.

Similarly, bookNG offers no publicly disclosed prices or trial options. Its premium customization likely involves tailored quotes, making direct comparison difficult. Overall, both products require direct vendor engagement for accurate pricing.

What Type of Hotel Should Use ASI WebRes?

• Hotels seeking an all-in-one management system with integrated booking, distribution, and reporting.
• Properties with multiple locations needing centralized oversight.
• Hotels aiming to automate operations like housekeeping, billing, and revenue analytics.
• Independent hotels or resorts looking for a scalable PMS solution.
• Teams looking for robust support and extensive integration options.

Not ideal if your hotel only needs a simple booking engine or already has a PMS in place.

What Type of Hotel Should Use bookNG?

• Hotels that want a customizable, high-conversion booking engine.
• Properties focused on mobile responsiveness and aesthetic flexibility.
• Hotels that already have a PMS and need a standalone booking interface.
• Businesses seeking to improve booking abandonment rates and loyalty integration.
• Teams that want quick, easy-to-implement solutions with strong online booking focus.

Not ideal if you require comprehensive property management features or multi-property centralization.

The Bottom Line for Hotels

ASI WebRes is a comprehensive booking and property management solution with extensive features, integrations, and recent positive reviews. Its strengths lie in operational unification, support quality, and versatile distribution options, making it suited for hotels seeking to manage everything from reservations to reporting within a single platform.

bookNG excels as a highly customizable booking engine designed to maximize conversion and adapt to different device types. It’s most beneficial if your hotel prioritizes a flexible, standalone reservation tool that can integrate seamlessly with your existing PMS.

If your hotel needs a full management system with built-in booking capabilities, ASI WebRes is the clear choice given its richer feature set and recent user feedback. If you already have a PMS and want a responsive, adaptable booking engine to boost online direct reservations, then consider bookNG.

In conclusion, for most hoteliers evaluating both options, the current review volume, recent feedback, and feature breadth favor ASI WebRes. It offers a more proven, well-supported platform aligned with the needs of growth-focused properties.