The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 34 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Brandnamic shines in ease of use and customer support , with exclusive features like Guest Profiles and Payments.
elements.at New Media Solutions GmbH shines .
Side-by-side ratings based on 34 verified hotelier reviews on HTR.
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| Starting Price | From $1,100/mo | Contact sales |
| Verified Reviews | 34 | 0 |
After analyzing 34 verified reviews, Brandnamic users most value its automated communication, integration and synergy, ai-powered features, while elements.at New Media Solutions GmbH users highlight . Click any theme to see what reviewers say.
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Automated Communication
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Integration and Synergy
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AI-Powered Features
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Desire for Expanded AI Features
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How each product ranks among Hotel CRM & Email Marketing vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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elements.at New Media Solutions GmbH |
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| Small (10-24 rooms) | #17 2 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #8 31 reviews | — |
| Large (75-199 rooms) | #31 0 reviews | — |
| X-Large (200+ rooms) | #28 0 reviews | — |
By Property Type
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elements.at New Media Solutions GmbH |
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| Boutique ▾ | #15 10 reviews | — |
| Luxury ▾ | #13 11 reviews | — |
| Branded / Chain ▾ | #15 8 reviews | — |
By Region
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elements.at New Media Solutions GmbH |
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| North America | #30 0 reviews | — |
| Europe ▾ | #10 34 reviews | — |
When choosing a CRM and email marketing solution for your hotel, the decision boils down to a question of depth and specialization. Brandnamic Hospitality Apps offers a comprehensive, well-reviewed platform tailored specifically for hotels, with a broad feature set and recent, positive feedback. In contrast, elements.at New Media Solutions GmbH provides a much more limited offering, focused primarily on CRM for Apple users, with no recent reviews or ratings. Given the data, your choice hinges on whether you need a feature-rich hotel-specific system or a basic CRM tool.
Brandnamic's platform directly addresses your need to manage guest data, automate marketing, and improve communication, making it a robust all-in-one solution. Elements CRM, while effective for small teams familiar with Apple products, lacks recent reviews and the broader feature set necessary for most hotels. Are you ready to prioritize a proven, hotel-tailored system with recent positive feedback?
Both products aim to improve your guest relationships and marketing efforts, but they diverge sharply in scope. Brandnamic Hospitality Apps is a dedicated hotel CRM and email marketing platform with 33 features, including guest profiles, automated campaigns, and integrations, all designed specifically for hospitality. Elements CRM, on the other hand, is a CRM system optimized for Apple users, focusing on task and pipeline management, but it does not address hotel-specific needs or offer email marketing features.
Brandnamic has 33 features and a solid 84.39 score based on recent reviews from 33 hotel-focused customers, who praise its ease of use and ROI. Elements CRM has no recent reviews or ratings, making it difficult to gauge its current effectiveness or suitability for hotels. If your goal is to find a feature-rich, hotel-specific marketing system, Brandnamic clearly leads. Do you prefer a broad, proven platform, or are you comfortable with a more generic CRM lacking recent validation?
Brandnamic's ease of use is rated exceptionally high at 4.97 out of 5, supported by recent reviews praising its intuitive interface, smooth onboarding, and efficient workflows. Hotel staff find it straightforward to adopt and quickly integrate into daily operations. In contrast, elements.at New Media Solutions GmbH has no ratings or reviews, so its user experience remains unverified.
With 30 recent reviews, most users of Brandnamic mention its user-friendly design and quick onboarding process, which simplifies staff adoption and reduces training time. Its comprehensive yet accessible interface makes it easy for your team to execute complex marketing campaigns without frustration. Edge: Brandnamic.
Brandnamic offers an extensive suite of 32 features, including web-app access, guest profiles, email newsletters, A/B testing, personalization tools, automation, segmentation options, and integrations with 13 partners. These are specifically tailored for hotel marketing and guest management. Elements CRM, however, provides no listed features or integrations, focusing mainly on basic CRM functionalities.
Brandnamic's features are designed to support every stage of the guest journey, from data collection to targeted campaigns, making it a comprehensive tool for hotel marketing teams. Its ability to segment audiences and automate communications distinguishes it from basic CRMs. Edge: Brandnamic.
Brandnamic's support and onboarding ratings are both 4.97 out of 5, with recent reviews highlighting its friendly, professional assistance and smooth setup process. Users appreciate rapid responses and ongoing support that helps them maximize platform use. There are no recent reviews for elements.at New Media Solutions GmbH, leaving support quality unverified.
The responsiveness of Brandnamic's team is frequently praised, with users noting that they feel well-guided through onboarding and ongoing use. This high support quality ensures your team can quickly become proficient and troubleshoot issues efficiently. Edge: Brandnamic.
Brandnamic seamlessly connects with 13 verified third-party partners, including Mews, Shiji Group, and Stayntouch, among others, enabling your hotel to integrate the platform with existing systems like property management and booking engines. elements.at offers no listed integrations, limiting its compatibility with other hotel technology.
This broad integration capacity allows Brandnamic's platform to become a central hub for your hotel’s data and marketing activities, reducing manual work and data silos. If your hotel relies on multiple systems, Brandnamic’s integrations are a significant advantage. Edge: Brandnamic.
Brandnamic's recent reviews, from 30 hotel customers, show a 96% likelihood to recommend and high satisfaction with its ease of use and support. Hotel segments such as resorts, boutique hotels, and luxury properties rate it highly, citing its effectiveness and ongoing updates. There are no recent reviews for elements.at, making it impossible to gauge user sentiment.
The high review count and recent positive feedback demonstrate that hotel operators find Brandnamic genuinely valuable. Its strong reputation among users underscores its suitability for your property. Edge: Brandnamic.
Brandnamic's pricing starts at $1,100 per month, with no free tier or trial available, positioning it as a premium solution. There is no available pricing information for elements.at, suggesting it might be a less comprehensive or more bespoke offering, or simply that pricing is not publicly disclosed.
Given the detailed feature set and recent reviews, the $1,100 monthly fee for Brandnamic appears justified for hotels seeking a dedicated, all-in-one marketing platform. If costs are a concern, note that no trial or freemium options are present for Brandnamic. There’s no data on Elements’ pricing.
Hotels that should consider Brandnamic:
Not ideal if:
Hotels that might consider Elements CRM:
Not ideal if:
Brandnamic offers a comprehensive, well-reviewed platform specifically designed for hotels, with a robust feature set, recent positive reviews, and high user satisfaction. Elements CRM, while suitable for small teams and Apple users, lacks recent validation and a dedicated hotel focus.
If your hotel aims to automate marketing, utilize guest data effectively, and streamline communications, Brandnamic is the clear choice. It provides more recent, real-world validation of its effectiveness and a broader feature set. Opt for Brandnamic unless your needs are extremely basic and limited to CRM management within the Apple ecosystem—then Elements might suffice.
Hotel CRM & Email Marketing pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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elements.at New Media Solutions GmbH | |
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| Starting Price | From $1,100/mo | — |
According to HTR's product database, Brandnamic Hospitality Apps and Elements CRM share 0 features. Here are the key differences — features one has that the other lacks.
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elements.at New Media Solutions GmbH |
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| Email Newsletters | ||
| Guest Profiles | ||
| Hotel Directory | ||
| Payments | ||
| Request Management | ||
| Web-app |
Showing top differences. 20 more features differ between these products.
What hoteliers love
Many users appreciate the automation features provided by Brandnamic, allowing for streamlined guest communications. The software automates various pr... Many users appreciate the automation features provided by Brandnamic, allowing for streamlined guest communications. The software automates various processes, such as email workflows and marketing campaigns, significantly reducing manual effort and improving response times.
Reviewers commend Brandnamic for its synergistic approach where multiple tools work seamlessly together, offering a one-stop solution for communicatio... Reviewers commend Brandnamic for its synergistic approach where multiple tools work seamlessly together, offering a one-stop solution for communication, marketing, and guest management. This integration is valued for simplifying workflows within a unified system.
The incorporation of AI modules is frequently praised for helping hotels handle guest interactions more effectively. These features are highlighted fo... The incorporation of AI modules is frequently praised for helping hotels handle guest interactions more effectively. These features are highlighted for enhancing personalization and speeding up decision-making processes, although some users wish for expanded AI capabilities.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Brandnamic Hospitality Apps and Elements CRM share many core Hotel CRM & Email Marketing features, but each has unique capabilities. Brandnamic Hospitality Apps offers 13 verified integration partners, while Elements CRM offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Brandnamic Hospitality Apps leads in ease of use at 5.0/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Brandnamic Hospitality Apps: No. Elements CRM: No. Neither product currently offers a free tier. Most Hotel CRM & Email Marketing vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Brandnamic has an HT Score of 84 and elements.at New Media Solutions GmbH has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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