The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 328 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Clock shines in ease of use and customer support — especially for independent properties (4.8/5) , with exclusive features like Payment processing and Revenue management module.
Modotel shines .
Side-by-side ratings based on 328 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 328 | 0 |
After analyzing 328 verified reviews, Clock users most value its feature richness, operational efficiency, responsive support and regular updates, while Modotel users highlight . Click any theme to see what reviewers say.
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Feature Richness
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Operational Efficiency
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Responsive Support and Regular Updates
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Ease of Use for Training
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Error Messages
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Reporting Feature
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Modotel |
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| Small (10-24 rooms) ▾ | #11 117 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #7 157 reviews | — |
| Large (75-199 rooms) ▾ | #17 9 reviews | — |
| X-Large (200+ rooms) ▾ | #11 5 reviews | — |
By Property Type
| Segment |
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Modotel |
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| Boutique ▾ | #8 165 reviews | — |
| Luxury ▾ | #11 80 reviews | — |
| Branded / Chain ▾ | #8 62 reviews | — |
| Extended Stay ▾ | #9 27 reviews | — |
By Region
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Modotel |
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| North America ▾ | #17 30 reviews | — |
| Europe ▾ | #3 228 reviews | — |
| Asia Pacific ▾ | #11 13 reviews | — |
| Middle East | #17 2 reviews | — |
Choosing between Clock PMS by Clock and Modotel PMS by Modotel hinges on your hotel’s operational needs, regional presence, and preference for features. Clock PMS offers a comprehensive, feature-rich system with extensive third-party integrations, while Modotel’s offering appears limited, with no available reviews or detailed features. What are the key differences, and which system aligns best with your hotel’s goals?
Clock PMS is a mature, cloud-based property management system with over 251 reviews, a 4.8/5 overall rating, and recent feedback from the last six months. Its features include reservations, rates, invoicing, front desk, housekeeping, guest messaging, and integrations like booking engines and channel managers, making it suitable for hotels seeking a full operational suite.
In contrast, Modotel PMS has no reviews or publicly available feature details, making it hard to assess its capability or suitability. Without recent user feedback or a proven track record, its value for your hotel remains uncertain. Are you comfortable choosing a system with no recent reviews or clear feature set?
If your hotel needs an all-in-one, scalable PMS with proven usability and extensive features, go with Clock PMS. Its high review count and recent positive feedback demonstrate reliability, especially for hotels aiming to streamline operations across multiple departments.
If your hotel operates on a very limited scale or only requires basic management, and if Modotel can meet your core needs, you might consider it. But with no reviews or regional presence data, Clock’s established reputation makes it the safer, more dependable choice for most hotels.
Clock PMS boasts a user rating of 4.78/5 for ease of use, with reviews praising its intuitive interface and quick staff onboarding. Hoteliers highlight that new employees find Clock simple to learn, and the system enhances operational efficiency, saving time across departments.
Modotel’s user experience details are unavailable, and without reviews, we cannot confirm its ease of use. Given Clock’s high ratings and recent positive feedback, it clearly outperforms in this area.
Edge: Clock PMS.
Clock PMS has 58 unique features, including integrated booking engine, channel management, revenue management, guest profiles, digital registration, payment processing, group functionality, and more. These features support a wide range of hotel operations, reducing the need for external tools.
Modotel offers no publicly available feature list or detailed capabilities, making it impossible to compare directly. Based on available data, Clock’s extensive feature set positions it as the more comprehensive system.
Edge: Clock PMS.
Clock PMS’s support ratings are 4.75/5, with users praising its responsiveness and proactive service. One review notes, “The staff have been very efficient in helping us and have assisted with all queries from the beginning,” indicating high customer satisfaction.
Modotel’s support details are absent, and with no reviews to gauge responsiveness or service quality, Clock’s established reputation makes it the safer choice for ongoing support.
Edge: Clock PMS.
Clock PMS integrates with 111 verified partners, including hotel investor apps, booking engines, revenue tools, and keyless solutions. Its open API approach allows for broad customization and connectivity with third-party systems.
Modotel has no listed integrations or verified partner data, limiting its apparent connectivity options. For hotels relying on diverse systems, Clock’s extensive integrations are a key advantage.
Edge: Clock PMS.
Clock PMS’s 251 reviews, including recent ones, give it a 4.8/5 overall rating and a 9.47/5 NPS score, indicating strong customer satisfaction. Hotels across segments, especially independent and boutique properties, rate it highly for usability, features, and support.
Modotel lacks any reviews or ratings, preventing comparison. Given the high and recent review score, Clock is the clear leader in user satisfaction.
Edge: Clock PMS.
Clock PMS costs $600 per month, with no freemium or trial options available. Pricing details for Modotel are unavailable, making it difficult to assess value relative to features.
While Clock’s upfront cost is transparent, the lack of pricing data for Modotel complicates comparisons. However, given Clock’s proven features and support, its price may be justified.
Not ideal if your hotel is very small, such as a single-room B&B with minimal management needs, or if you prefer a low-cost, simple solution.
Not ideal if your property requires extensive features, integrations, or proven support, especially in a competitive or multi-property environment.
Clock PMS is a mature, feature-rich cloud system with a proven track record, extensive reviews, and high satisfaction ratings. Its comprehensive suite supports a wide range of hotel types and sizes, making it suitable for properties seeking efficiency and scalability.
Modotel’s lack of reviews, features, and regional presence makes it difficult to recommend confidently. For most hotels, Clock PMS offers a safer, more reliable investment based on current data.
If your hotel values proven performance, extensive features, and support, Clock PMS is the clear choice. Opt for Modotel only if your needs are extremely basic, and you’re willing to accept the risk of a less established platform.
According to HTR's product database, Clock PMS and Modotel PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
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Modotel |
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| Booking Engine | ||
| Channel Manager | ||
| EPoS | ||
| Integrated CRS | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 46 more features differ between these products.
We analyzed 6 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Clock is best all-in-one platform for managing hotel and event operations in one connected environment. It makes it easy to track bookings, organize group reservations, and handle..."
No published case study for this goal yet.
"Elegancia selected Clock for its flexibility, strong integration capabilities, and robust multi-property management—an essential requirement for a growing hotel group. The ability..."
No published case study for this goal yet.
"Quicker service, reduced request errors, and more consistent operations, resulting in higher guest satisfaction"
No published case study for this goal yet.
What hoteliers love
Clock PMS+ offers a wide array of features that are beneficial for managing hotel operations and events. However, some users find the plethora of feat... Clock PMS+ offers a wide array of features that are beneficial for managing hotel operations and events. However, some users find the plethora of features overwhelming and suggest improved organization.
The software significantly enhances operational efficiency by saving time and streamlining communication and coordination among departments, contribut... The software significantly enhances operational efficiency by saving time and streamlining communication and coordination among departments, contributing to a smoother experience for both staff and guests.
Users appreciate the responsive support service and the regular updates that introduce new features and improvements, ensuring the system's reliabilit... Users appreciate the responsive support service and the regular updates that introduce new features and improvements, ensuring the system's reliability and relevance to user needs.
Where hoteliers push back
Users occasionally encounter error messages that are displayed in code, making it difficult to resolve issues quickly. Direct navigation from the erro... Users occasionally encounter error messages that are displayed in code, making it difficult to resolve issues quickly. Direct navigation from the error message to the problem would improve user experience.
While comprehensive, the reporting feature can be slow, which limits its current effectiveness. Users suggest optimization could unlock more powerful... While comprehensive, the reporting feature can be slow, which limits its current effectiveness. Users suggest optimization could unlock more powerful capabilities.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Clock PMS and Modotel PMS share many core Property Management Systems features, but each has unique capabilities. Clock PMS offers 111 verified integration partners, while Modotel PMS offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Clock PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Clock PMS: No. Modotel PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Clock has an HT Score of 84 and Modotel has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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