The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 329 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Clock shines in customer support — especially for independent properties (4.8/5) , with exclusive features like Payment processing and Revenue management module.
WavePM shines .
Side-by-side ratings based on 329 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 328 | 1 |
After analyzing 329 verified reviews, Clock users most value its feature richness, operational efficiency, responsive support and regular updates, while WavePM users highlight . Click any theme to see what reviewers say.
|
|
WavePM |
|---|---|
| Pros | |
|
+
Feature Richness
▾
|
|
|
+
Operational Efficiency
▾
|
|
|
+
Responsive Support and Regular Updates
▾
|
|
|
+
Ease of Use for Training
▾
|
|
| Cons | |
|
−
Error Messages
▾
|
|
|
−
Reporting Feature
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
WavePM |
|---|---|---|
| Small (10-24 rooms) ▾ | #11 117 reviews | #61 1 reviews |
| Mid-Size (25-74 rooms) ▾ | #7 157 reviews | — |
| Large (75-199 rooms) ▾ | #17 9 reviews | — |
| X-Large (200+ rooms) ▾ | #11 5 reviews | — |
By Property Type
| Segment |
|
WavePM |
|---|---|---|
| Boutique ▾ | #8 165 reviews | #66 1 reviews |
| Luxury ▾ | #11 80 reviews | — |
| Branded / Chain ▾ | #8 62 reviews | — |
| Extended Stay ▾ | #9 27 reviews | — |
By Region
| Segment |
|
WavePM |
|---|---|---|
| North America ▾ | #17 30 reviews | #61 1 reviews |
| Europe ▾ | #3 228 reviews | — |
| Asia Pacific ▾ | #11 13 reviews | — |
| Middle East | #17 2 reviews | — |
Choosing a property management system (PMS) is critical for your hotel’s operational efficiency and guest satisfaction. Clock PMS by Clock and WavePM by WavePM both aim to streamline property management, but their core strengths differ significantly. While Clock offers a comprehensive, feature-rich environment suited for hotel properties, WavePM leans towards modern, AI-driven property management primarily for landlords and property managers.
Both products address operational needs, but which aligns better with your hotel’s specific demands? The answer hinges on your hotel’s size, complexity, and growth ambitions. Are you seeking a robust hotel-specific PMS or a flexible, AI-enhanced management system? Let’s explore the key differences.
Clock PMS is designed explicitly for hotel operations, providing an all-in-one platform that covers reservations, rates, invoicing, front desk, housekeeping, and guest messaging. It’s a tried-and-true solution with 251 reviews and a 4.8/5 rating, showing strong recent support and user satisfaction. Conversely, WavePM’s reviews are negligible, with no recent feedback and zero verified integrations, making it less proven in hotel environments.
Clock’s extensive feature set—such as booking engine, channel management, revenue modules, and guest portals—serves hotels seeking a centralized system. WavePM’s focus on AI-driven property management for landlords and property owners makes it less tailored for hotel needs.
Would your team benefit from a dedicated hotel PMS with proven reliability, or are you exploring a flexible property management tool for smaller or mixed-use properties? The choice largely depends on your operational complexity and strategic goals.
If your hotel needs an all-in-one system that manages reservations, guest communication, housekeeping, and revenue, Clock PMS is the clear choice. It’s ideal for boutique, city-center, or independent hotels looking to unify operations with a proven platform that has extensive integrations and regional presence.
If your hotel is a small property, hostel, or you prioritize AI-driven tenant insights and lease management rather than full hospitality operations, WavePM might appeal. However, with zero verified integrations and limited hotel-specific reviews, it is not recommended for typical hotel operations.
Given the volume of recent, detailed reviews, Clock PMS’s robust user base and proven effectiveness make it the more reliable choice for your hotel’s needs.
Clock PMS scores a 4.78/5 for ease of use based on 251 reviews, with users praising its intuitive interface and straightforward onboarding. Many find it simplifies staff training and speeds up daily operations, especially with its automated workflows and user-friendly calendar view.
WavePM, despite claiming AI-driven automation, has no publicly available user reviews or usability ratings in the hotel context, making it challenging to assess its learning curve or staff adoption. Its limited hotel focus and lack of public feedback suggest it may not yet be optimized for hospitality teams.
Edge: Clock PMS.
Clock PMS boasts 58 unique features exclusive to its platform, including payment processing, booking engine, channel management, revenue management, integrated CRS, guest CRM, online check-in, digital registration, and ancillary revenue tracking. These features directly support hotel operations and guest engagement, providing a comprehensive toolkit.
WavePM’s feature set is not detailed for the hotel industry, focusing instead on AI analytics, tenant reviews, lease management, and expense tracking. Its lack of hotel-specific functionalities or integrations diminishes its suitability for full-service hotel management.
Edge: Clock PMS.
Clock PMS is highly rated for customer support, with a 4.75/5 rating based on 251 reviews, and many users mention prompt, helpful, and proactive service. Regular updates and responsive support are highlighted as key strengths, with customers noting quick resolutions and personalized assistance.
WavePM’s support details are unavailable, and with no recent hotel-focused reviews, it’s difficult to gauge its support quality in a hospitality setting. Its lack of verified support ratings suggests it may not be as reliable or established.
Edge: Clock PMS.
Clock PMS integrates with 111 verified partners, including major booking channels, revenue management tools, and other hotel-specific solutions like Curacity, Hotel Investor Apps, and Profitroom. These integrations enable seamless operations and channel connectivity critical for hotel management.
WavePM has zero verified integrations, limiting its ability to connect with third-party tools your hotel may already use or plan to adopt. Its architecture appears less mature in terms of ecosystem support.
Edge: Clock PMS.
Clock PMS has accumulated 251 recent reviews, with an overall rating of 4.8/5 and a likelihood to recommend of 95%. Independent hotels and city-center properties particularly rate it highly, with reviews emphasizing ease of use, feature richness, and support.
WavePM has no recent hotel reviews or ratings, making it impossible to determine user satisfaction in the hotel industry. Its current reputation is unverified for hotel applications.
Edge: Clock PMS.
Clock PMS charges a flat monthly fee of $600, with no implementation or hidden fees, offering transparent pricing. WavePM’s pricing details are not publicly available, but the absence of verified pricing suggests it might be more targeted toward property managers or landlords rather than hotels.
Your team should consider whether the $600/month investment aligns with your operational scale and expected ROI. For hotel use, Clock’s clear pricing model offers peace of mind.
Not ideal if your property is a small hostel or rental-only operation with minimal need for complex PMS features.
Not ideal if your hotel requires reservations, channel management, guest messaging, or revenue management features.
Clock PMS and WavePM serve vastly different audiences. Clock is a proven, hotel-specific solution with a broad feature set, extensive integrations, and recent positive reviews from hoteliers worldwide. WavePM’s strengths lie in AI-driven property management but lack hotel-specific features, integrations, and recent feedback.
If your hotel values operational reliability, extensive features, and regional support, Clock PMS is the definitive choice. It’s well-suited for boutique, independent, and larger properties looking to streamline all core functions within a single platform.
WavePM might appeal if your focus is on tenant management or lease operations for smaller, landlord-oriented properties. However, its lack of hotel-specific capabilities and minimal hotel reviews make it unsuitable for traditional hotel environments.
In conclusion, for hotels actively seeking a proven, comprehensive PMS, Clock PMS is the safer, more reliable investment. Its recent reviews, extensive features, and regional presence strongly support its position as the better choice.
According to HTR's product database, Clock PMS and WavePM share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
WavePM |
|---|---|---|
| Booking Engine | ||
| Channel Manager | ||
| EPoS | ||
| Integrated CRS | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 46 more features differ between these products.
We analyzed 6 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Clock is best all-in-one platform for managing hotel and event operations in one connected environment. It makes it easy to track bookings, organize group reservations, and handle..."
No published case study for this goal yet.
"Elegancia selected Clock for its flexibility, strong integration capabilities, and robust multi-property management—an essential requirement for a growing hotel group. The ability..."
No published case study for this goal yet.
"Quicker service, reduced request errors, and more consistent operations, resulting in higher guest satisfaction"
No published case study for this goal yet.
What hoteliers love
Clock PMS+ offers a wide array of features that are beneficial for managing hotel operations and events. However, some users find the plethora of feat... Clock PMS+ offers a wide array of features that are beneficial for managing hotel operations and events. However, some users find the plethora of features overwhelming and suggest improved organization.
The software significantly enhances operational efficiency by saving time and streamlining communication and coordination among departments, contribut... The software significantly enhances operational efficiency by saving time and streamlining communication and coordination among departments, contributing to a smoother experience for both staff and guests.
Users appreciate the responsive support service and the regular updates that introduce new features and improvements, ensuring the system's reliabilit... Users appreciate the responsive support service and the regular updates that introduce new features and improvements, ensuring the system's reliability and relevance to user needs.
Where hoteliers push back
Users occasionally encounter error messages that are displayed in code, making it difficult to resolve issues quickly. Direct navigation from the erro... Users occasionally encounter error messages that are displayed in code, making it difficult to resolve issues quickly. Direct navigation from the error message to the problem would improve user experience.
While comprehensive, the reporting feature can be slow, which limits its current effectiveness. Users suggest optimization could unlock more powerful... While comprehensive, the reporting feature can be slow, which limits its current effectiveness. Users suggest optimization could unlock more powerful capabilities.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Clock PMS and WavePM share many core Property Management Systems features, but each has unique capabilities. Clock PMS offers 111 verified integration partners, while WavePM offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. WavePM leads in ease of use at 5.0/5 vs 4.8/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Clock PMS: No. WavePM: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Clock has an HT Score of 84 and WavePM has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor