Cloudbeds Channel Manager (myallocator) vs. RDX Channel Manager (Hoteliers.com):
Which Is Right for You?

The Decision

Choosing between Cloudbeds Channel Manager (myallocator) and RDX Channel Manager (Hoteliers.com) hinges on what your hotel needs most. Cloudbeds offers a broader, more integrated platform that connects your operations, revenue, and distribution, whereas Hoteliers.com specializes solely in simplifying distribution management through its extensive channel network. Where do your priorities lie: operational efficiency or focused channel distribution?

Both products aim to reduce manual work and prevent overbookings, but Cloudbeds’s extensive feature set and global presence make it more suited for properties seeking an all-in-one system. Will your hotel benefit from a unified platform or a specialized distribution tool?

Is Cloudbeds or Hoteliers.com Better for Hotels?

Cloudbeds and Hoteliers.com address the core challenge of managing multiple distribution channels and avoiding overbooking. Cloudbeds integrates PMS, booking engine, and channel management into one platform, with real-time synchronization, automation, and analytics, allowing your team to streamline operations and improve decision-making. Hoteliers.com, by contrast, focuses exclusively on distribution, offering connections to over 450 channels, including GDS, and automation for rate management to optimize revenue.

While Cloudbeds’s comprehensive ecosystem supports diverse property types and scales globally, Hoteliers.com’s narrower focus may appeal if your hotel already has a PMS and just needs a robust distribution overlay. Do you require an all-in-one system or a dedicated channel management solution?

Cloudbeds vs Hoteliers.com: Which Should Your Hotel Choose?

If your hotel needs an integrated platform that combines PMS, booking engine, and channel management to streamline daily operations, go with Cloudbeds. Its user base spans boutique hotels, hostels, vacation rentals, and larger properties across multiple regions, supported by 1,062 reviews and a 99.8/100 score, making it a reliable choice for diverse hotel types.

If your primary goal is to optimize distribution channels through a straightforward, extensive network with automated rate controls, Hoteliers.com is a suitable pick. Its focus on distribution and 450+ channels appeal to properties looking to expand reach without overhauling existing management systems. Given the limited review data, Cloudbeds’s proven versatility makes it the stronger choice for most hoteliers.

Is Cloudbeds or Hoteliers.com Easier to Use?

Cloudbeds’s intuitive interface scores 4.6/5 based on user reviews, with many praising its straightforward setup and ease of training staff. Its onboarding process is rated 4.45/5, and users highlight its clean dashboards and automation tools that reduce daily workload.

Hoteliers.com offers a simple overview of distribution channels, with a user-friendly design rated 4.5/5. However, with no available detailed reviews, it’s harder to gauge user satisfaction with onboarding or daily usability. Overall, Cloudbeds’s broader adoption and detailed feedback suggest a marginal edge in ease of use.

Edge: Cloudbeds.

Which Has Better Features: Cloudbeds or Hoteliers.com?

Cloudbeds provides 17 unique features, including PMS connectivity, analytics dashboards, inventory management, multi-lingual support, and integrated payment processing. These functionalities support comprehensive property management and revenue optimization, enabling your team to handle complex operations within one system.

Hoteliers.com’s core strength lies in managing 450+ distribution channels and automating rate adjustments, but it offers no additional features beyond distribution management. If your hotel values a complete platform with analytics and PMS integrations, Cloudbeds’s richer feature set clearly outshines.

Edge: Cloudbeds.

Which Has Better Customer Support: Cloudbeds or Hoteliers.com?

Cloudbeds maintains a strong support reputation with a 4.41/5 rating, and reviews mention responsive, helpful service, though some note room for improvement during peak times. Customers appreciate the onboarding process and ongoing assistance, citing "seamless communication" as a key strength.

Hoteliers.com surpasses Cloudbeds with a perfect 5/5 customer support rating, with reviews emphasizing the exceptional support experience and ease of self-management. However, with only one recent review available, the limited feedback makes it difficult to definitively assess support quality.

Edge: Hoteliers.com.

Which Has More Integrations: Cloudbeds or Hoteliers.com?

Cloudbeds boasts 190 verified integration partners, including popular PMS, booking engines, and revenue tools, with nine shared partners like SiteMinder and Duetto. Its extensive marketplace allows your team to customize and expand your tech stack significantly.

Hoteliers.com offers 18 verified partners, mainly focusing on distribution channels and GDS, with no shared or additional integrations listed. For properties seeking a flexible, interconnected system, Cloudbeds’s broad ecosystem provides a clear advantage.

Edge: Cloudbeds.

Which Do Hoteliers Rate Higher: Cloudbeds or Hoteliers.com?

Cloudbeds’s overall rating of 4.64/5 is supported by 1,062 reviews, with recent feedback from 74 hotels in the last six months. Hotels across segments like boutique, hostel, and vacation rentals rate it highly, praising its functionality and scalability.

Hoteliers.com has only a single review, giving it a perfect 5/5 rating. While this indicates satisfaction, the limited data makes it difficult to gauge broader hotel segment preferences.

Given the volume and recency of reviews, Cloudbeds’s higher rating and extensive feedback give it the edge in user credibility.

Edge: Cloudbeds.

How Much Do Cloudbeds and Hoteliers.com Cost?

Both systems are priced at a base rate of $200 per month, with no mention of additional implementation fees, freemium options, or per-room charges. Neither platform offers a free trial, so your team should consider the value proposition relative to your operational needs.

While pricing is comparable, Cloudbeds’s broader feature set and global support typically justify its cost for hotels seeking an all-in-one solution.

What Type of Hotel Should Use Cloudbeds?

• Hotels that need an integrated system combining PMS, booking engine, and channel management.
• Properties aiming to automate operations and reduce manual errors.
• Hotels with multi-property portfolios requiring centralized control.
• Properties looking for detailed analytics and revenue insights.
• Teams wanting multilingual support and scalability across regions.

Not ideal if your hotel primarily seeks a lightweight, standalone distribution tool without additional management features.

What Type of Hotel Should Use Hoteliers.com?

• Hotels that already have a PMS and need a dedicated distribution channel manager.
• Properties focused on expanding their OTA presence and GDS connections.
• Hotels seeking automation for rate management across multiple channels.
• Operations that prefer a straightforward, channel-focused solution without broader management tools.

Not ideal if your hotel requires an all-in-one platform or advanced analytics, as Hoteliers.com does not offer these features.

RDX Channel Manager vs Cloudbeds: The Bottom Line for Hotels

Cloudbeds is a comprehensive, well-rated platform that integrates PMS, revenue management, and channel distribution, favored by diverse property types worldwide. Its extensive features, integrations, and recent reviews make it the dependable choice for hotels seeking to streamline operations and grow globally.

Hoteliers.com excels in its niche—distribution management with a broad network of channels and stellar customer support. It’s best suited for hotels that already manage their operations separately and need a reliable system solely for distribution.

If your hotel values an all-in-one management system with extensive automation and analytics, Cloudbeds is the clear winner. For properties that want a focused, distribution-centric tool with top-tier support, Hoteliers.com can meet your needs, but with less flexibility and fewer features.

In conclusion, for most hoteliers, Cloudbeds’s more recent reviews, higher overall ratings, and broader feature set make it the stronger choice to support growth and operational efficiency.