The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 328 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Clock shines in ease of use and customer support — especially for independent properties (4.8/5) , with exclusive features like Payment processing and Revenue management module.
Digicard Systems shines .
Side-by-side ratings based on 328 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 328 | 0 |
After analyzing 328 verified reviews, Clock users most value its feature richness, operational efficiency, responsive support and regular updates, while Digicard Systems users highlight . Click any theme to see what reviewers say.
|
|
Digicard Systems |
|---|---|
| Pros | |
|
+
Feature Richness
▾
|
|
|
+
Operational Efficiency
▾
|
|
|
+
Responsive Support and Regular Updates
▾
|
|
|
+
Ease of Use for Training
▾
|
|
| Cons | |
|
−
Error Messages
▾
|
|
|
−
Reporting Feature
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
Digicard Systems |
|---|---|---|
| Small (10-24 rooms) ▾ | #11 117 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #7 157 reviews | — |
| Large (75-199 rooms) ▾ | #17 9 reviews | — |
| X-Large (200+ rooms) ▾ | #11 5 reviews | — |
By Property Type
| Segment |
|
Digicard Systems |
|---|---|---|
| Boutique ▾ | #8 165 reviews | — |
| Luxury ▾ | #11 80 reviews | — |
| Branded / Chain ▾ | #8 62 reviews | — |
| Extended Stay ▾ | #9 27 reviews | — |
By Region
| Segment |
|
Digicard Systems |
|---|---|---|
| North America ▾ | #17 30 reviews | — |
| Europe ▾ | #3 228 reviews | — |
| Asia Pacific ▾ | #11 13 reviews | — |
| Middle East | #17 2 reviews | — |
Choosing between Clock PMS by Clock and Digicard Systems can significantly impact your hotel’s operational efficiency and guest experience. Both aim to streamline hotel management, but Clock’s comprehensive suite and proven market presence make it the clear leader for most hoteliers. Digicard Systems offers a solution, but its lack of recent reviews, user feedback, and integrations puts it at a disadvantage. Your decision hinges on your hotel’s needs for features, usability, and support.
Both Clock PMS and Digicard Systems target the core hotel management pain point: unifying reservations, guest management, and operational workflows. Clock offers a rich, all-in-one platform with over 58 unique features, including booking engine, channel management, revenue tools, and integrated POS. Digicard Systems, however, provides no publicly available features or recent user feedback, leaving its capabilities unverified. While Clock’s extensive feature set continues to evolve, Digicard’s lack of recent data suggests limited current relevance.
Clock’s 251 reviews in the past six months, with a 4.8/5 overall rating, showcase its active user base and ongoing improvements. Digicard, with no recent reviews or visible user feedback, lacks the validation needed for modern hotels. Given the robust reviews and recent feedback for Clock, it’s evident that it better addresses the nuanced needs of busy hotels today.
Are you looking for a well-supported, feature-rich PMS with proven performance? If so, Clock is the clear choice.
If your hotel needs a comprehensive, cloud-based system that covers reservations, front desk, housekeeping, payment processing, and integrations, go with Clock. Its extensive feature list and recent reviews confirm its suitability for a wide range of property types, from boutique hotels to large chains.
If, on the other hand, your hotel is considering a solution with limited publicly available information, or if you prefer a very niche or custom system not demonstrated by recent reviews, Digicard Systems might be an option. However, the lack of recent user feedback and market presence makes it difficult to validate its suitability.
For hotels prioritizing reliability, support, and a proven track record, Clock’s active user community and comprehensive capabilities make it the more dependable choice.
Edge: Clock PMS.
Clock PMS scores a 4.78/5 for ease of use, with reviews highlighting its intuitive interface, quick onboarding, and streamlined workflows. Its user reviews emphasize how new staff can be trained rapidly, and daily operations are simplified. Clock’s mobile app and online support further enhance usability, reducing staff training time and increasing adoption rates.
Digicard Systems offers no publicly shared usability ratings or recent user feedback, making it impossible to compare directly. Its lack of recent reviews and support data suggest it may not match Clock’s user-friendly experience.
Edge: Clock PMS.
Clock offers over 58 unique features, including payment processing, booking engine, channel management, revenue management, integrated CRS, guest profiles, digital registration, and real-time reporting. Its suite encompasses tools for housekeeping, group management, multi-currency, guest messaging, and automation—all built into a single platform.
In contrast, Digicard Systems provides no detailed feature list or recent updates, making it impossible to determine its capabilities. The absence of publicly available feature data or reviews indicates it likely does not match Clock’s extensive and modern feature set.
Edge: Clock PMS.
Clock’s support ratings are high, with a 4.75/5 score and recent reviews praising its responsiveness and proactive assistance. Users mention that Clock’s support team quickly resolves issues and provides helpful onboarding guidance, which is critical during implementation.
There are no recent reviews or support ratings for Digicard Systems, making it difficult to assess its customer service quality. Given Clock’s proven support track record, it’s clearly the more reliable partner for ongoing assistance.
Edge: Clock PMS.
Clock features 111 verified integration partners, including hotel-specific apps like Curacity, Profitroom, and RevControl. These integrations extend its capabilities, allowing seamless connections with revenue tools, OTAs, POS systems, and other third-party services.
Digicard Systems has no publicly listed integrations or verified partner data. This absence suggests limited connectivity options, which could restrict your hotel’s ability to customize workflows or connect with other tools.
Edge: Clock PMS.
Clock’s recent reviews reflect a strong positive sentiment, with a 95% likelihood to recommend and an overall rating of 4.8/5. Independent and boutique hotels particularly praise its ease of use, feature breadth, and support quality. The most recent feedback confirms continual improvements and high user satisfaction.
There are no recent reviews or ratings for Digicard Systems, so it cannot be reliably compared. The absence of recent, verified user feedback makes Clock the preferred choice based on current user sentiment.
Edge: Clock PMS.
Clock charges a flat monthly fee of $600, with no implementation fees, no trial, and no hidden charges. Its transparent pricing aligns with its all-in-one, feature-rich approach.
Pricing information for Digicard Systems is not publicly available, and there is no data on licensing or implementation costs. This opacity makes it difficult to assess value or compare the two options directly.
Edge: Clock PMS.
Not ideal if your hotel is very small, with minimal operations, or prefers a simple, manual process. Also, if you are not prepared for a system with many features that might require a learning curve, Clock may be overly complex.
Not ideal if your hotel needs a proven, supported platform with recent reviews and integrated features. Also, if you require extensive integrations or support, Digicard’s lack of evidence makes it less suitable.
At its core, Clock PMS offers a comprehensive, modern property management system designed for busy hotels seeking efficiency, automation, and integration. Its active user base, recent reviews, and extensive feature list position it as a reliable choice for a broad spectrum of property types.
Choose Clock if you value detailed customer support, proven performance, and a scalable feature set—especially if your hotel needs to unify reservations, operations, and guest engagement. Its high review scores and ongoing updates make it the safe, future-proof option.
Opt for Digicard Systems only if your hotel has very specific, niche requirements that align with its limited publicly available information and if you are comfortable with unverified support and feature claims. Without recent validation, it remains a less certain choice.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
Digicard Systems | |
|---|---|---|
| Starting Price | From $600/mo | — |
According to HTR's product database, Clock PMS and Digicard Systems share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
Digicard Systems |
|---|---|---|
| Booking Engine | ||
| Channel Manager | ||
| EPoS | ||
| Integrated CRS | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 46 more features differ between these products.
We analyzed 6 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Clock is best all-in-one platform for managing hotel and event operations in one connected environment. It makes it easy to track bookings, organize group reservations, and handle..."
No published case study for this goal yet.
"Elegancia selected Clock for its flexibility, strong integration capabilities, and robust multi-property management—an essential requirement for a growing hotel group. The ability..."
No published case study for this goal yet.
"Quicker service, reduced request errors, and more consistent operations, resulting in higher guest satisfaction"
No published case study for this goal yet.
What hoteliers love
Clock PMS+ offers a wide array of features that are beneficial for managing hotel operations and events. However, some users find the plethora of feat... Clock PMS+ offers a wide array of features that are beneficial for managing hotel operations and events. However, some users find the plethora of features overwhelming and suggest improved organization.
The software significantly enhances operational efficiency by saving time and streamlining communication and coordination among departments, contribut... The software significantly enhances operational efficiency by saving time and streamlining communication and coordination among departments, contributing to a smoother experience for both staff and guests.
Users appreciate the responsive support service and the regular updates that introduce new features and improvements, ensuring the system's reliabilit... Users appreciate the responsive support service and the regular updates that introduce new features and improvements, ensuring the system's reliability and relevance to user needs.
Where hoteliers push back
Users occasionally encounter error messages that are displayed in code, making it difficult to resolve issues quickly. Direct navigation from the erro... Users occasionally encounter error messages that are displayed in code, making it difficult to resolve issues quickly. Direct navigation from the error message to the problem would improve user experience.
While comprehensive, the reporting feature can be slow, which limits its current effectiveness. Users suggest optimization could unlock more powerful... While comprehensive, the reporting feature can be slow, which limits its current effectiveness. Users suggest optimization could unlock more powerful capabilities.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Clock PMS and Digicard Systems share many core Property Management Systems features, but each has unique capabilities. Clock PMS offers 111 verified integration partners, while Digicard Systems offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Clock PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Clock PMS: No. Digicard Systems: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Clock has an HT Score of 84 and Digicard Systems has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor