The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 167 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Digital Marketing Works shines .
Sojern shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like Data Analysis & Reporting and Email Marketing.
Side-by-side ratings based on 167 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,100/mo |
| Verified Reviews | 0 | 167 |
After analyzing 167 verified reviews, Digital Marketing Works users most value its , while Sojern users highlight customer service, targeted advertising, channel expansion. Click any theme to see what reviewers say.
Digital Marketing Works
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Customer Service
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Targeted Advertising
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Channel Expansion
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Performance-Based Model
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Reporting and Analytics
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Ad Customization and Design
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Reconciliation Process
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How each product ranks among Digital Marketing Agencies vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
Digital Marketing Works
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| Small (10-24 rooms) ▾ | — | #3 32 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #4 84 reviews |
| Large (75-199 rooms) ▾ | — | #1 30 reviews |
| X-Large (200+ rooms) ▾ | — | #2 12 reviews |
By Property Type
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Digital Marketing Works
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| Boutique ▾ | — | #4 62 reviews |
| Luxury ▾ | — | #4 74 reviews |
| Branded / Chain ▾ | — | #2 63 reviews |
| Extended Stay ▾ | — | #2 15 reviews |
By Region
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Digital Marketing Works
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| North America ▾ | — | #1 62 reviews |
| Europe ▾ | — | #5 44 reviews |
| Asia Pacific ▾ | — | #1 24 reviews |
| Middle East ▾ | — | #1 12 reviews |
Choosing the right digital marketing partner is critical for your hotel's success in attracting direct bookings and optimizing marketing ROI. Digital Marketing Works and Sojern both aim to improve your online presence, but they differ significantly in scope, recent activity, and user perception. Digital Marketing Works offers a broad strategic consultancy but lacks recent reviews and a measurable presence, while Sojern provides a specialized, data-driven platform with over 150 recent reviews and high user satisfaction. Which aligns better with your current needs?
Digital Marketing Works positions itself as a comprehensive digital consultancy focusing on strategic analysis and execution for maximizing profits through online channels. It emphasizes tailored advice on Search Engine Marketing, Display Ads, and Social Media but has zero recent reviews and no measurable digital footprint, making its current effectiveness uncertain.
In contrast, Sojern specializes in traveler-focused digital advertising, powered by AI and intent data, boasting over 150 recent reviews, a 95% likelihood to recommend, and a 5/5 overall rating. Its active presence across 44 countries and a robust partner network underscores its current industry relevance. Given the recent surge in reviews and high ratings, Sojern's platform appears more trustworthy and proven for hotel marketing today.
The key question remains: is your hotel looking for a strategic consultancy with potentially broader digital advice, or a specialized advertising platform with tangible recent results?
If your hotel needs a high-level digital marketing strategy, comprehensive media planning, and ongoing consultancy, Digital Marketing Works might seem appealing, especially if you value personalized, strategic insights. However, without recent reviews or measurable results, it’s harder to gauge its current performance.
If your hotel prioritizes direct demand generation, data-driven targeting, and a platform with robust recent user feedback, Sojern is the clear choice. Its proven track record, 150+ recent reviews, and high NPS score highlight its effectiveness in increasing direct bookings and optimizing marketing spend.
For hoteliers seeking a tangible, performance-based tool with immediate applicability, Sojern's platform delivers a concrete set of features and support, whereas Digital Marketing Works remains more advisory and less measurable today.
Digital Marketing Works offers no recent user ratings or detailed onboarding feedback, leaving its ease of use uncertain. Its lack of verified integrations and limited online presence suggest it may be more of a consultancy, requiring more effort from your team to implement.
Sojern, on the other hand, scores near perfect in ease of use with a 4.83/5 rating and a 4.71/5 onboarding score from recent reviews. Users describe it as "easy and uncomplicated," with responsive support that simplifies campaign management. Its platform is designed for travel marketers, with straightforward tools for targeting and reporting.
Edge: Sojern.
Digital Marketing Works primarily offers strategic consultancy services, without specified digital features or tools. Its focus is on advising and executing digital campaigns rather than providing a platform with distinct functionalities.
Sojern provides eight unique features, including meta search marketing, social media advertising, data analysis, PPC, and email marketing, tailored for travel marketing needs. Its features are designed specifically for engaging travelers at multiple touchpoints, with proven tools to increase direct bookings.
Thus, for feature depth and practical tools, Sojern clearly leads. Its suite of marketing capabilities supports comprehensive multichannel campaigns, whereas Digital Marketing Works lacks specific digital features.
Edge: Sojern.
Digital Marketing Works offers no recent reviews or details about its support quality, leaving this comparison inconclusive. Its lack of online presence makes it difficult to assess ongoing support or onboarding.
Sojern, with a 4.8/5 customer support rating from recent reviews, is highly regarded for its responsiveness and proactive assistance. Users describe its support team as "knowledgeable" and "helpful," often praising quick problem resolution and strategic guidance.
Given the current data, Sojern’s support is significantly more validated and trusted by users.
Edge: Sojern.
Digital Marketing Works has no verified integrations, suggesting it may not directly connect with other hotel systems or platforms. This limits its ability to provide a seamless, automated marketing ecosystem.
Sojern boasts 33 verified partners, including Profitroom, Mirai, HotelTime, and others. Its integrations enable easier data sharing, campaign management, and reporting within existing hotel tech stacks.
For hotel marketers who require connected, multi-platform marketing, Sojern’s extensive integration network is a decisive advantage.
Edge: Sojern.
Digital Marketing Works has no recent reviews, so its current hotel ratings are unavailable or unverified.
Sojern, with 150 recent reviews and a 9.56/10 NPS score, is highly rated across segments, including independent and branded hotels. Hotels consistently praise its ability to drive direct bookings, with comments like "The proof is in the results" and "The platform is easy and effective."
Given recent, high-volume reviews, Sojern’s reputation among hoteliers is clear and strong.
Edge: Sojern.
Digital Marketing Works does not publish pricing details, indicating a likely customized, high-level consultancy fee structure. Its services may be billed as retainer or project-based, which can vary widely.
Sojern charges a base price of $1,100 per month, with no free trials, and operates on a pay-for-performance model. Its transparent pricing aligns costs directly with bookings generated, reducing financial risk.
For hotels seeking predictable costs and performance-based billing, Sojern offers a straightforward, scalable pricing model.
Not ideal if your hotel needs quick, measurable results or a dedicated digital platform, especially considering the lack of recent reviews and proven recent performance.
Not ideal if your hotel is a very small property with minimal digital marketing needs or if you require a broad strategic advisory without a platform focus.
Digital Marketing Works offers strategic digital consulting, emphasizing analysis and recommendations. However, its current lack of recent reviews and measurable results makes it difficult to evaluate its effectiveness today.
Sojern provides a specialized, AI-powered advertising platform with proven success, high user satisfaction, and a broad set of features designed for travel marketing. Its recent reviews and high ratings confirm it as the stronger choice for hotels seeking immediate, measurable marketing performance.
If your hotel needs a proven, performance-driven platform, Sojern is the clear recommendation. Its extensive integrations, recent high reviews, and dedicated travel focus give it a decisive edge.
Choose Digital Marketing Works if you need strategic advice and broader digital planning, but for tangible results and current industry trust, Sojern remains the smarter investment.
Digital Marketing Agencies pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
Digital Marketing Works
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| Starting Price | — | From $1,100/mo |
According to HTR's product database, Digital Marketing Works and Sojern Traveler Advertising share 0 features. Here are the key differences — features one has that the other lacks.
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| Data Analysis & Reporting | ||
| Marketing dashboard | ||
| Meta search marketing | ||
| Meta search marketing | ||
| Metasearch connectivity | ||
| Social media advertising |
What hoteliers love
Sojern's customer service receives consistent praise for its responsiveness and problem-solving abilities. Clients trust the knowledgeable support sta... Sojern's customer service receives consistent praise for its responsiveness and problem-solving abilities. Clients trust the knowledgeable support staff and appreciate the proactive, personalized assistance offered throughout their campaigns.
Users frequently highlight Sojern's targeted advertising capabilities, which leverage data to reach guests at the right moment and optimize conversion... Users frequently highlight Sojern's targeted advertising capabilities, which leverage data to reach guests at the right moment and optimize conversions. This targeted approach is praised for creating relevant, cost-effective campaigns that attract direct bookings and improve engagement.
Many users suggest expanding Sojern's advertising reach to emerging platforms like TikTok and YouTube Shorts for broader visibility. Leveraging newer... Many users suggest expanding Sojern's advertising reach to emerging platforms like TikTok and YouTube Shorts for broader visibility. Leveraging newer channels could enhance upper-funnel marketing efforts and boost engagements with a younger audience.
Where hoteliers push back
Users acknowledge Sojern's reporting capabilities but express a need for more detailed and integrated solutions, suggesting better integration with BI... Users acknowledge Sojern's reporting capabilities but express a need for more detailed and integrated solutions, suggesting better integration with BI tools and more granular insights. Improvements can enhance users’ ability to track campaign effectiveness and adapt strategies in real time.
Users desire more flexible and creative ad possibilities, including varied templates and formats to avoid ad fatigue and maintain engagement. Enhanced... Users desire more flexible and creative ad possibilities, including varied templates and formats to avoid ad fatigue and maintain engagement. Enhanced creative control, especially for mobile optimization, could enrich brand messaging and consumer connection.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Digital Marketing Works and Sojern Traveler Advertising share many core Digital Marketing Agencies features, but each has unique capabilities. Digital Marketing Works offers 0 verified integration partners, while Sojern Traveler Advertising offers 33. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Sojern Traveler Advertising leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Digital Marketing Works: No. Sojern Traveler Advertising: No. Neither product currently offers a free tier. Most Digital Marketing Agencies vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Digital Marketing Works has an HT Score of 0 and Sojern has 100. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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