The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 256 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Integrated Payment Processing and Booking Performance and Pace Reporting.
Hotelbeds.com shines .
Side-by-side ratings based on 256 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 256 | 0 |
After analyzing 256 verified reviews, eviivo users most value its support and on-boarding experience, ease of use and intuitive interface, comprehensive feature set, while Hotelbeds.com users highlight . Click any theme to see what reviewers say.
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Hotelbeds.com |
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Support and on-boarding experience
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Ease of use and intuitive interface
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Comprehensive feature set
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Time-saving benefits
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Mobile functionality
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Technical and display issues
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Pricing and subscription
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How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Hotelbeds.com |
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| Small (10-24 rooms) ▾ | #7 66 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #14 21 reviews | — |
| Large (75-199 rooms) ▾ | #13 5 reviews | — |
| X-Large (200+ rooms) | #14 2 reviews | — |
By Property Type
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Hotelbeds.com |
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| Boutique ▾ | #9 38 reviews | — |
| Luxury ▾ | #8 42 reviews | — |
| Branded / Chain ▾ | #9 24 reviews | — |
| Extended Stay ▾ | #6 25 reviews | — |
By Region
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Hotelbeds.com |
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| North America ▾ | #6 21 reviews | — |
| Europe ▾ | #3 194 reviews | — |
| Asia Pacific | #25 1 reviews | — |
| Middle East | #20 2 reviews | — |
When selecting a channel management solution, your hotel needs a platform that simplifies distribution, minimizes overbookings, and boosts visibility across multiple online channels. Both eviivo Suite™ CM and Hotelbeds aim to serve these needs, but they diverge sharply in their maturity, features, and community support. eviivo Suite™ boasts a comprehensive feature set, numerous recent reviews, and high user satisfaction, whereas Hotelbeds appears to have limited public feedback and a more narrow scope. Do you prioritize proven usability and extensive support, or are you exploring a less established platform?
eviivo Suite™ CM specializes in connecting hotels, B&Bs, and vacation rentals to a broad network of OTAs with real-time, two-way integration. It offers robust features like PMS connectivity, inventory management, and analytics, designed to streamline your operations and reduce manual tasks. Hotelbeds, on the other hand, appears to operate more as a wholesale platform with limited publicly available features or user reviews, making it difficult to assess its effectiveness for typical hoteliers.
Given the clear contrast, the core question is whether you need an all-in-one channel management system with proven performance and extensive integrations (eviivo) or are considering a wholesale partner with limited recent user feedback (Hotelbeds). How important is a detailed feature set and a track record of customer satisfaction to your decision?
If your hotel primarily needs a trusted, full-featured channel management platform, go with eviivo Suite™ CM. Its 231 reviews, a recent surge of 25 in the last six months, and a high NPS score of 9.72/10 underscore its popularity and reliability among similar properties. It’s ideal for vacation rentals, B&Bs, and small hotels seeking seamless OTA connectivity, automation, and insightful reporting.
Choose Hotelbeds if your primary goal is bulk purchasing or wholesale distribution, especially if your property targets large tour operators or travel consolidators. With minimal public reviews and no detailed feature disclosures, it’s better suited for established partners or those with direct access to their platform’s capabilities. Its limited public presence makes it less suitable for hoteliers wanting transparent, proven tools.
eviivo Suite™ CM scores a strong 4.65/5 for ease of use, with many reviewers citing its intuitive interface, simplified management, and supportive onboarding experience. Its user-friendly platform and dedicated support agents like Mohamed help even non-tech-savvy staff quickly adapt. Conversely, Hotelbeds provides no publicly available data on usability or customer support, making it impossible to gauge how straightforward or supportive their platform is.
Edge: eviivo Suite™ CM.
eviivo Suite™ offers 15 unique features, including PMS connectivity, bulk updates, 2-way real-time integrations, channel self-mapping, yield rules, inventory management, multi-lingual support, and analytics dashboards. These tools empower your team to control pricing, manage multiple properties, and gain insights into booking performance. Hotelbeds lacks publicly available feature documentation or reviews, suggesting it may not provide comparable tools or flexibility.
Edge: eviivo Suite™ CM.
eviivo consistently receives high marks for support, with a 4.78/5 rating and reviews praising responsive, helpful agents. One user highlighted Mohamed’s excellent onboarding as a key benefit, reinforcing its reputation for customer care. Hotelbeds offers no public support ratings or testimonials, so its service quality remains unverified.
Edge: eviivo Suite™ CM.
eviivo connects to 32 verified partners, including major OTAs, channel managers, and tech solutions like TripAdvisor, D-Edge, and Yanolja. Its broad ecosystem allows for flexible, comprehensive distribution. Hotelbeds lists only a single verified partner and provides no further details, indicating a limited integration scope—if any—publicly available.
Edge: eviivo Suite™ CM.
eviivo’s recent reviews reveal a strong hotelier approval rating, with a 97% likelihood of recommendation, a high NPS of 9.72, and a 4.65/5 ease-of-use score. Properties from small B&Bs to vacation rentals praise its intuitive platform and time-saving features. Hotelbeds has no accessible reviews or ratings, making it impossible to determine user satisfaction.
Edge: eviivo Suite™.
eviivo Suite™ charges a flat monthly fee of $700, with no hidden implementation or setup costs, offering transparent pricing. Hotelbeds provides no public pricing details, complicating direct comparison. If transparency is critical, eviivo’s straightforward model is preferable.
Not ideal if your hotel primarily relies on wholesale distribution or has very minimal online presence.
Not ideal if you require detailed control, transparent features, or recent user support reviews.
eviivo Suite™ CM is a proven, feature-rich channel management system with a large, satisfied user base and recent positive reviews. Its robust set of integrations, ease of use, and support make it a strong choice for small to medium properties aiming to streamline distribution. Hotelbeds, lacking recent reviews and detailed features, appears better suited for large-scale tour operators or established wholesale partners rather than individual hotels.
Choose eviivo Suite™ if you want a reliable, well-supported platform that actively improves your operational efficiency and online visibility. Opt for Hotelbeds only if your distribution strategy centers on wholesale partnerships and you already possess a clear understanding of its platform and offerings. For most hoteliers, eviivo’s proven track record makes it the safer, more beneficial investment.
Channel Managers pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Hotelbeds.com | |
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| Starting Price | From $700/mo | — |
According to HTR's product database, eviivo Suite™ CM and Hotelbeds share 0 features. Here are the key differences — features one has that the other lacks.
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Hotelbeds.com |
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| 2-way real time integrations | ||
| Bulk Updates & Multiple Restrictions | ||
| Channel Self-Mapping | ||
| PMS connectivity | ||
| Support for Weekly & Monthly Rates | ||
| Yield Rules |
Showing top differences. 3 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Many reviews highlight the excellent support and onboarding experience provided by Eviivo, especially the role played by agents in easing the transiti... Many reviews highlight the excellent support and onboarding experience provided by Eviivo, especially the role played by agents in easing the transition and setup process. The support team is noted for its quick, clear assistance, essential for smooth operations.
Users repeatedly praised Eviivo for its intuitive platform that simplifies booking and channel management, making it ideal even for non-tech-savvy use... Users repeatedly praised Eviivo for its intuitive platform that simplifies booking and channel management, making it ideal even for non-tech-savvy users. The ease of navigation across reservations, channels, and settings has significantly reduced administrative tasks.
The diverse capabilities of Eviivo, such as multi-property management and centralized control over operations, are highly valued. Users mention that t... The diverse capabilities of Eviivo, such as multi-property management and centralized control over operations, are highly valued. Users mention that these features save time and optimize daily management, although some call for more customization options.
Where hoteliers push back
While the platform is praised for desktop use, several reviews criticize the mobile site's cumbersome nature and the app's lack of intuitiveness, lead... While the platform is praised for desktop use, several reviews criticize the mobile site's cumbersome nature and the app's lack of intuitiveness, leading to challenges in managing bookings on the go.
Some users experienced initial technical issues, such as display bugs, but noted these were resolved quickly with support. Users feel ongoing technica... Some users experienced initial technical issues, such as display bugs, but noted these were resolved quickly with support. Users feel ongoing technical improvements could benefit the overall platform.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ CM and Hotelbeds share many core Channel Managers features, but each has unique capabilities. eviivo Suite™ CM offers 32 verified integration partners, while Hotelbeds offers 1. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ CM leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ CM: No. Hotelbeds: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 85 and Hotelbeds.com has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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