The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 256 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Multi-lingual and Multi-Currency Support.
Hotelfinder.de GmbH & Co KG shines .
Side-by-side ratings based on 256 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | From $500/mo |
| Verified Reviews | 256 | 0 |
After analyzing 256 verified reviews, eviivo users most value its support and on-boarding experience, ease of use and intuitive interface, comprehensive feature set, while Hotelfinder.de GmbH & Co KG users highlight . Click any theme to see what reviewers say.
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Support and on-boarding experience
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Ease of use and intuitive interface
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Comprehensive feature set
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Time-saving benefits
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Mobile functionality
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Technical and display issues
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Pricing and subscription
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How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #7 66 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #14 21 reviews | — |
| Large (75-199 rooms) ▾ | #13 5 reviews | — |
| X-Large (200+ rooms) | #14 2 reviews | — |
By Property Type
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| Boutique ▾ | #9 38 reviews | — |
| Luxury ▾ | #8 42 reviews | — |
| Branded / Chain ▾ | #9 24 reviews | — |
| Extended Stay ▾ | #6 25 reviews | — |
By Region
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| North America ▾ | #6 21 reviews | — |
| Europe ▾ | #3 194 reviews | — |
| Asia Pacific | #25 1 reviews | — |
| Middle East | #20 2 reviews | — |
Choosing the right channel management software can significantly impact your hotel’s revenue, operational efficiency, and guest experience. Both eviivo Suite™ CM and Hotelfinder Platform aim to streamline booking processes, but they differ sharply in market presence, feature depth, and user feedback. Your decision depends on your hotel’s size, location, and specific needs.
eviivo Suite™ CM dominates in reviews, regional coverage, and feature set, making it a more proven choice. Hotelfinder, while promising, lacks recent user feedback and extensive integrations. So, which platform truly suits your hotel?
eviivo Suite™ CM is a well-established channel manager with nearly 232 reviews, most recent within 6 months, and an impressive 97% likelihood to recommend. Its strength lies in its ease of use, customer support, and broad integration network of 32 verified partners, including TripAdvisor, Expedia, and Hotelchamp.
In contrast, Hotelfinder Platform has no recent reviews, no ratings, and only 3 verified partners. It offers core channel management and direct booking features but lacks the extensive feedback and market presence that elevate eviivo’s credibility.
Will your hotel prioritize proven reliability and a large partner network, or is a newer, less-reviewed platform sufficient?
If your hotel needs a mature, highly-rated platform with a substantial global reach and dedicated support, eviivo is the clear choice. It suits small to medium properties, B&Bs, vacation rentals, and hotels looking for a reliable, feature-rich solution that’s already proven in the market.
However, if your hotel is based mainly in the German-speaking region with a focus on local channel management and a lower budget, Hotelfinder’s lower price point and regional focus might appeal. But with no recent reviews or detailed user feedback, it’s a riskier investment.
For most hoteliers, especially those seeking proven results, eviivo’s extensive review base and feature set make it the safer, smarter choice.
eviivo Suite™ CM boasts a 4.65/5 ease of use rating based on hundreds of reviews, with many users praising its intuitive interface and straightforward setup. The onboarding process is highly rated at 4.65/5, and customer support scores a strong 4.78/5, with reviewers highlighting quick, empathetic assistance.
Hotelfinder Platform, lacking any recent reviews, provides no publicly available data on usability or support. Its German development focus suggests a potentially steep learning curve for non-German speakers, and without user feedback, usability remains unverified.
Edge: eviivo.
eviivo Suite™ CM offers a total of 15 features, including multi-lingual and multi-currency support, property management, and automated guest messaging — features not available in Hotelfinder. Its platform supports real-time calendar synchronization, rate management, and over 30 verified integrations.
Hotelfinder provides basic channel management and booking engine functions but does not list additional features like multi-language support or extensive automation. With only 3 verified partners, its integration options are limited.
Edge: eviivo.
eviivo’s customer support scores a 4.78/5, with reviewers describing it as “helpful,” “quick,” and “empathetic.” Many mention that onboarding agents guide them effectively through setup, and ongoing support resolves issues promptly.
Since Hotelfinder has no recent reviews or publicly available support ratings, its support quality remains unverified. Its smaller team and regional focus suggest support might be less responsive or less tailored for international users.
Edge: eviivo.
eviivo connects to 32 verified partners, including major OTAs, property management systems, and review platforms like TripAdvisor, Hotelchamp, and Experience Hotel. Its diverse integration network supports complex multi-property management and extensive distribution.
Hotelfinder, with only 3 verified partners (e.g., RoomCloud, Oracle Hospitality), offers limited integration options. Its platform is primarily focused on regional management within Germany.
Edge: eviivo.
eviivo’s recent reviews consistently rate it above 4.5/5, with an overall NPS score of 9.72/5. Users across segments like vacation rentals, B&Bs, and small hotels praise its ease of use, support, and automation, with 97% recommending it.
Hotelfinder has no recent reviews or ratings. Its absence of user feedback indicates limited market validation, which is critical for hoteliers making a decision.
Edge: eviivo.
eviivo charges a flat base price of $700 with no free tier or trial info available. Its pricing model is straightforward but may be higher than some competitors.
Hotelfinder’s base price is $500, also with no trial or additional fees listed. Without detailed pricing breakdowns or recent reviews, assessing value is difficult, but eviivo’s proven track record suggests higher value.
Not ideal if you prefer regional management only, or if your property is very large and needs bespoke enterprise solutions.
Not ideal if you require proven reliability, extensive integrations, or international support.
eviivo Suite™ CM is a mature, well-supported platform preferred by thousands of small to medium hotels worldwide. It has a proven track record, extensive integrations, and high user satisfaction, making it the safer, more reliable choice.
Hotelfinder offers basic regional functionality at a lower price point but lacks recent reviews, broad integrations, and verified user feedback. Its limited market presence and unverified support make it a risk for hotels seeking stability and growth.
For most hotels, especially those looking for proven efficiency and support, eviivo is the clear choice. Hotelfinder might appeal only to budget-conscious properties in Germany with minimal complexity needs.
Channel Managers pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $700/mo | From $500/mo |
According to HTR's product database, eviivo Suite™ CM and Hotelfinder Platform share 13 features. Here are the key differences — features one has that the other lacks.
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| Multi-Currency Support | ||
| Multi-lingual |
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Many reviews highlight the excellent support and onboarding experience provided by Eviivo, especially the role played by agents in easing the transiti... Many reviews highlight the excellent support and onboarding experience provided by Eviivo, especially the role played by agents in easing the transition and setup process. The support team is noted for its quick, clear assistance, essential for smooth operations.
Users repeatedly praised Eviivo for its intuitive platform that simplifies booking and channel management, making it ideal even for non-tech-savvy use... Users repeatedly praised Eviivo for its intuitive platform that simplifies booking and channel management, making it ideal even for non-tech-savvy users. The ease of navigation across reservations, channels, and settings has significantly reduced administrative tasks.
The diverse capabilities of Eviivo, such as multi-property management and centralized control over operations, are highly valued. Users mention that t... The diverse capabilities of Eviivo, such as multi-property management and centralized control over operations, are highly valued. Users mention that these features save time and optimize daily management, although some call for more customization options.
Where hoteliers push back
While the platform is praised for desktop use, several reviews criticize the mobile site's cumbersome nature and the app's lack of intuitiveness, lead... While the platform is praised for desktop use, several reviews criticize the mobile site's cumbersome nature and the app's lack of intuitiveness, leading to challenges in managing bookings on the go.
Some users experienced initial technical issues, such as display bugs, but noted these were resolved quickly with support. Users feel ongoing technica... Some users experienced initial technical issues, such as display bugs, but noted these were resolved quickly with support. Users feel ongoing technical improvements could benefit the overall platform.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ CM and Hotelfinder Platform share many core Channel Managers features, but each has unique capabilities. eviivo Suite™ CM offers 32 verified integration partners, while Hotelfinder Platform offers 3. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ CM leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ CM: No. Hotelfinder Platform: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 85 and Hotelfinder.de GmbH & Co KG has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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