The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 256 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Integrated Payment Processing and Booking Performance and Pace Reporting.
ResMaster shines .
Side-by-side ratings based on 256 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 256 | 0 |
After analyzing 256 verified reviews, eviivo users most value its support and on-boarding experience, ease of use and intuitive interface, comprehensive feature set, while ResMaster users highlight . Click any theme to see what reviewers say.
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Support and on-boarding experience
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Ease of use and intuitive interface
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Comprehensive feature set
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Time-saving benefits
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Mobile functionality
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Technical and display issues
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Pricing and subscription
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How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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ResMaster |
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| Small (10-24 rooms) ▾ | #7 66 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #14 21 reviews | — |
| Large (75-199 rooms) ▾ | #13 5 reviews | — |
| X-Large (200+ rooms) | #14 2 reviews | — |
By Property Type
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ResMaster |
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| Boutique ▾ | #9 38 reviews | — |
| Luxury ▾ | #8 42 reviews | — |
| Branded / Chain ▾ | #9 24 reviews | — |
| Extended Stay ▾ | #6 25 reviews | — |
By Region
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ResMaster |
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| North America ▾ | #6 21 reviews | — |
| Europe ▾ | #3 194 reviews | — |
| Asia Pacific | #25 1 reviews | — |
| Middle East | #20 2 reviews | — |
Choosing between eviivo Suite™ CM and ResMaster boils down to understanding what your hotel needs most—robust channel management or revenue optimization through pricing strategies. Both aim to improve your operations, but they diverge significantly in scope and focus. eviivo Suite™ offers a comprehensive, multi-property platform with extensive integrations, while ResMaster emphasizes demand forecasting and rate adjustments. Which problem do you want to solve first: distribution or revenue maximization?
eviivo Suite™ is designed for hoteliers, B&B owners, and vacation rental operators seeking a unified platform to control bookings, channels, and operations. ResMaster, on the other hand, appears more niche, targeting properties looking for advanced revenue management and pricing insights. Given the data, which solution aligns better with your hotel's growth plans?
eviivo Suite™ and ResMaster serve different core functions that cater to varying hotel operational needs. eviivo excels in channel management, digital distribution, and property oversight, making it ideal if your team struggles with overbookings or managing multiple booking platforms. ResMaster focuses on pricing strategies, demand forecasting, and revenue maximization, suited for hotels aiming to fine-tune their rates and optimize profitability.
eviivo boasts a rating of 85.37 on the HTR Score, backed by 231 recent reviews, with a 97% likelihood to recommend. ResMaster’s review count is zero, and it scores no rating, suggesting limited user feedback and a weaker position in the market. Given the recent and more numerous reviews, eviivo’s data is more reliable—making it the stronger choice overall. Are you prioritizing distribution or revenue management?
If your hotel needs a reliable, all-in-one channel management system with extensive integrations and multi-property management, go with eviivo Suite™. Its 15 exclusive features—such as PMS connectivity, inventory management, multi-lingual support, and real-time OTA integrations—are tailored for hotels that want to streamline distribution and reduce administrative overhead.
If your team’s primary focus is on adjusting rates based on market demand, analyzing reviews for customer insights, and driving revenue through strategic pricing, ResMaster might appeal. However, with no available reviews or features detailed beyond its analytics, eviivo’s proven track record and feature richness make it the clear choice for most hotels seeking both distribution and operational control.
eviivo Suite™ scores highly in ease of use, with a rating of 4.65 out of 5, and users frequently praise its intuitive interface and straightforward onboarding process. Support and onboarding ratings are similarly high at 4.78, with reviews highlighting helpful onboarding agents and quick technical assistance. Many users say the platform simplifies complex processes, even for non-tech-savvy staff.
ResMaster offers no user ratings or feedback, making it impossible to assess its usability. Without established review data or user sentiment, we cannot confidently compare ease of use. Therefore, edge: eviivo Suite™.
eviivo Suite™ provides 15 unique features, including PMS connectivity, bulk updates, 2-way real-time integrations, channel self-mapping, support for weekly/monthly rates, inventory management, integrated payments, multi-currency, and analytics dashboards. These features cover comprehensive operational needs, making daily management more efficient and less error-prone.
ResMaster’s feature set remains unspecified beyond its focus on demand forecasts and review analysis, with no available details on additional functionalities. Given eviivo’s concrete feature list and proven utility, it clearly offers a richer, more actionable toolkit. Edge: eviivo Suite™.
eviivo’s support and onboarding ratings are impressive, sitting at 4.78 out of 5, with reviews praising responsive, knowledgeable agents who facilitate a smooth setup. Clients report feeling well-supported during onboarding and daily operations, which is crucial for ongoing success.
ResMaster’s support ratings and review details are absent, giving no indication of customer service quality. Without user feedback, we must rely on eviivo’s proven support track record. Edge: eviivo Suite™.
eviivo boasts 32 verified integration partners, including major OTAs like Expedia, Tripadvisor, and Hotelchamp. Its extensive partner network, including experience hotel and D-Edge, ensures your hotel can connect to most platforms and services needed for efficient distribution.
ResMaster has no listed integrations or verified partners, limiting its potential connectivity. For a hotel that relies on diverse booking channels, eviivo’s broad integration ecosystem provides a significant advantage. Edge: eviivo Suite™.
eviivo’s reviews are recent, with 25 in the last six months, and show a high likelihood of recommendation at 97%. Hotels across segments, especially vacation rentals and B&Bs, praise its ease of use, support, and operational efficiency. Smaller properties and boutique hotels frequently mention increased visibility and time savings.
ResMaster lacks any review data, so there’s no way to gauge user satisfaction or hotel ratings. The absence of reviews indicates a weak market presence or limited user base, making eviivo’s reputation the more credible indicator of quality. Therefore, edge: eviivo Suite™.
eviivo Suite™ charges a fixed monthly fee of $700, with no trial, freemium, or alternative pricing models listed. This transparent pricing provides clarity but may be steep for very small hotels or properties on tight budgets.
ResMaster’s pricing details are not available publicly, which could suggest a customized or enterprise-level fee structure. Without clear pricing, evaluating value is difficult, but given eviivo’s established pricing and features, its cost appears justified for its offerings.
eviivo Suite™ stands out as a well-established, feature-rich channel management system backed by extensive user feedback and recent reviews. Its core strengths lie in multi-property management, integrations, ease of use, and support, making it suitable for a broad range of hotel types.
ResMaster appears more specialized, focusing on revenue optimization through AI and analytics, but lacks the market presence and user data to back its claims. For most hotels, especially those needing distribution control alongside revenue strategies, eviivo offers a safer, more proven choice.
If your mission is to simplify distribution and streamline operations, eviivo Suite™ is the clear winner. Choose ResMaster if your focus is on advanced pricing and demand forecasting, but be aware of limited review data and integrations. Ultimately, the decision depends on your hotel’s specific priorities—distribution or revenue.
Given the data, eviivo Suite™ is the recommended option for most hotels, especially those seeking a comprehensive, well-supported channel management platform with recent, positive reviews.
According to HTR's product database, eviivo Suite™ CM and ResMaster share 0 features. Here are the key differences — features one has that the other lacks.
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ResMaster |
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| 2-way real time integrations | ||
| Bulk Updates & Multiple Restrictions | ||
| Channel Self-Mapping | ||
| PMS connectivity | ||
| Support for Weekly & Monthly Rates | ||
| Yield Rules |
Showing top differences. 3 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Many reviews highlight the excellent support and onboarding experience provided by Eviivo, especially the role played by agents in easing the transiti... Many reviews highlight the excellent support and onboarding experience provided by Eviivo, especially the role played by agents in easing the transition and setup process. The support team is noted for its quick, clear assistance, essential for smooth operations.
Users repeatedly praised Eviivo for its intuitive platform that simplifies booking and channel management, making it ideal even for non-tech-savvy use... Users repeatedly praised Eviivo for its intuitive platform that simplifies booking and channel management, making it ideal even for non-tech-savvy users. The ease of navigation across reservations, channels, and settings has significantly reduced administrative tasks.
The diverse capabilities of Eviivo, such as multi-property management and centralized control over operations, are highly valued. Users mention that t... The diverse capabilities of Eviivo, such as multi-property management and centralized control over operations, are highly valued. Users mention that these features save time and optimize daily management, although some call for more customization options.
Where hoteliers push back
While the platform is praised for desktop use, several reviews criticize the mobile site's cumbersome nature and the app's lack of intuitiveness, lead... While the platform is praised for desktop use, several reviews criticize the mobile site's cumbersome nature and the app's lack of intuitiveness, leading to challenges in managing bookings on the go.
Some users experienced initial technical issues, such as display bugs, but noted these were resolved quickly with support. Users feel ongoing technica... Some users experienced initial technical issues, such as display bugs, but noted these were resolved quickly with support. Users feel ongoing technical improvements could benefit the overall platform.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ CM and ResMaster share many core Channel Managers features, but each has unique capabilities. eviivo Suite™ CM offers 32 verified integration partners, while ResMaster offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ CM leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ CM: No. ResMaster: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 85 and ResMaster has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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