eviivo Suite™ CM vs. sunhotels: Which Is Right for You?

Updated May 15, 2026  ·  256 verified reviews analyzed

TLDR

We analyzed 256 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Integrated Payment Processing and Booking Performance and Pace Reporting.

sunhotels shines .

See the full breakdown below ↓

How Does eviivo Suite™ CM Compare to sunhotels?

Side-by-side ratings based on 256 verified hotelier reviews on HTR.

HTScore
85
0
Likelihood to Recommend
97%
0%
Ease of Use
4.7/5
0.0/5
Customer Support
4.8/5
0.0/5
Value for Money
4.6/5
0.0/5
Starting Price From $700/mo Contact sales
Verified Reviews 256 0

What Are the Pros and Cons of eviivo Suite™ CM vs sunhotels?

After analyzing 256 verified reviews, eviivo users most value its support and on-boarding experience, ease of use and intuitive interface, comprehensive feature set, while sunhotels users highlight . Click any theme to see what reviewers say.

eviivo eviivo sunhotels
Pros
+ Support and on-boarding experience
+ Ease of use and intuitive interface
+ Comprehensive feature set
+ Time-saving benefits
Cons
Mobile functionality
Technical and display issues
Pricing and subscription

eviivo vs sunhotels: Rankings by Hotel Segment

How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment eviivo eviivo sunhotels
Small (10-24 rooms) #7 66 reviews
Mid-Size (25-74 rooms) #14 21 reviews
Large (75-199 rooms) #13 5 reviews
X-Large (200+ rooms) #14 2 reviews

By Property Type

Segment eviivo eviivo sunhotels
Boutique #9 38 reviews
Luxury #8 42 reviews
Branded / Chain #9 24 reviews
Extended Stay #6 25 reviews

By Region

Segment eviivo eviivo sunhotels
North America #6 21 reviews
Europe #3 194 reviews
Asia Pacific #25 1 reviews
Middle East #20 2 reviews

The Decision

Choosing between eviivo Suite™ CM by eviivo and sunhotels hinges on your specific hotel needs and operational priorities. Both aim to connect your property to distribution channels, but only eviivo offers a broad set of features backed by a large, recent user base. eviivo provides extensive functionality, proven customer support, and a track record of ongoing reviews, making it the more reliable choice for hoteliers seeking a comprehensive channel management solution.

While sunhotels appears less developed based on available data, if you prioritize a straightforward, minimal approach with no need for advanced features, it might still be worth evaluating. However, with significantly more recent reviews and a higher rating, eviivo is the safer, more trusted option.

Is eviivo Suite™ or sunhotels Better for Hotels?

Both products aim to streamline your distribution process, but eviivo Suite™ stands out with its detailed, feature-rich platform and large review base. eviivo’s platform addresses essential hotel operations like multi-property management, automated updates, and real-time OTA connectivity, with 231 reviews and a 4.78/5 customer support rating in the last six months, showing active, positive engagement.

In contrast, sunhotels has no recent reviews or data on capabilities, which raises questions about its current market presence and reliability. Most hoteliers would prefer choosing a solution with proven, recent user feedback; thus, eviivo excels here. Are you comfortable risking your operational efficiency on an unverified platform?

eviivo Suite™ vs sunhotels: Which Should Your Hotel Choose?

If your hotel needs a proven, full-featured channel manager capable of handling multiple properties, automating rates, and integrating with numerous OTAs, go with eviivo. Its extensive feature set, including PMS connectivity, inventory management, and analytics, caters well to small to medium-sized hospitality businesses seeking growth.

If your hotel prioritizes a simple, no-frills solution with minimal features and no recent customer validation, sunhotels might be suitable—but there’s little evidence to support this. eviivo’s large, recent review count makes it the clear choice for hotels seeking reliability, support, and growth potential.

Is eviivo Suite™ or sunhotels Easier to Use?

eviivo’s ease of use is highly rated at 4.65/5, with reviews praising its intuitive interface and straightforward setup. Customers also highlight its helpful onboarding process and friendly support, making staff adoption smoother despite its feature depth.

sunhotels, however, has no recent reviews or ratings available, making it impossible to assess its usability. Given eviivo’s proven track record and high ratings, it’s the safer bet for your team to adopt a platform that is already proven to be user-friendly. Edge: eviivo.

Which Has Better Features: eviivo Suite™ or sunhotels?

eviivo offers 15 unique features, including PMS connectivity, real-time OTA integrations, inventory management, multi-lingual support, analytics dashboards, and support for weekly/monthly rates. These capabilities enable comprehensive control over your distribution and revenue management.

sunhotels has no listed features or capabilities, which suggests a limited or undeveloped platform. For a hotel looking to expand, optimize rates, or integrate with multiple channels, eviivo’s extensive feature set provides a significant advantage. Edge: eviivo.

Which Has Better Customer Support: eviivo Suite™ or sunhotels?

eviivo scores 4.78/5 in customer support, with reviews praising its quick, helpful, and friendly assistance. Many users emphasize the value of its onboarding process and ongoing support, critical for smooth operations.

No recent or detailed support reviews are available for sunhotels, leaving its support quality unverified. Given the complexity of channel management, your team benefits from eviivo’s strong support reputation. Edge: eviivo.

Which Has More Integrations: eviivo Suite™ or sunhotels?

eviivo boasts 32 verified partner integrations, including major OTAs like Expedia, Tripadvisor, and Booking.com, plus tools like Hotelchamp and D-Edge. Its partner network enhances your property’s visibility across multiple channels.

sunhotels, however, has zero verified integrations, limiting its connectivity options. If expanding your distribution channels efficiently is a priority, eviivo’s established integrations deliver a clear advantage. Edge: eviivo.

Which Do Hoteliers Rate Higher: eviivo Suite™ or sunhotels?

With 231 recent reviews, eviivo’s overall rating of 85.37/100 reflects strong user satisfaction, especially in ease of use, support, and value. Hoteliers across segments like vacation rentals, B&Bs, and boutique hotels praise its management capabilities and support.

sunhotels lacks recent reviews or ratings, making it impossible to gauge user satisfaction. Given eviivo’s high rating and active user base, it’s the more trusted choice. Edge: eviivo.

How Much Do eviivo and sunhotels Cost?

eviivo’s pricing starts at $700 per month, with no free tier or trial, but it includes extensive features and support. The pricing model is straightforward but may be an investment for small properties.

sunhotels’ pricing details are unavailable, which could indicate an opaque or less flexible pricing approach. Unless you’re willing to accept uncertainty, eviivo’s transparent pricing and proven value justify its cost.

What Type of Hotel Should Use eviivo?

  • Hotels that need reliable, multi-property management across various OTAs.
  • Teams seeking automation for rates, availability, and guest messaging.
  • Hotels looking to expand their online reach with minimal manual effort.
  • Small to medium-sized properties aiming for growth and operational efficiency.
  • Not ideal if your hotel prefers very basic, single-channel management with minimal features.

eviivo’s extensive capabilities make it suitable for hotels aiming for growth, automation, and optimized distribution.

What Type of Hotel Should Use sunhotels?

  • Hotels that prefer a simple, no-frills platform with minimal setup.
  • Small properties with very basic channel management needs.
  • Hotels that want a lightweight tool without extensive integrations or automation.
  • Teams with limited technical support or training resources.
  • Not ideal if your property plans to scale or requires advanced management features.

Given the lack of recent reviews and features, sunhotels may suit a hotel with minimal distribution needs but is unlikely to support long-term growth.

eviivo Suite™ vs sunhotels: The Bottom Line for Hotels

eviivo is a comprehensive, feature-rich channel manager trusted by hundreds of hoteliers worldwide. Its broad set of functionalities, high customer ratings, and active peer reviews make it the clear choice for any property seeking reliable distribution and management tools.

Choose eviivo if your hotel values proven support, extensive integrations, and scalable features that support growth. If your needs are minimal and you want a very basic solution without future expansion plans, sunhotels might suffice—but with less assurance and fewer capabilities.

In summary, eviivo provides a dependable platform with a proven track record, extensive features, and an active community of users. For hotels serious about growth, automation, and reliable support, it’s the smarter, more secure investment.

How Much Do eviivo Suite™ CM and sunhotels Cost?

Channel Managers pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

eviivo eviivo sunhotels
Starting Price From $700/mo

Which Features Does eviivo Suite™ CM Have That sunhotels Doesn't (and Vice Versa)?

According to HTR's product database, eviivo Suite™ CM and sunhotels share 0 features. Here are the key differences — features one has that the other lacks.

Feature eviivo eviivo sunhotels
2-way real time integrations
Bulk Updates & Multiple Restrictions
Channel Self-Mapping
PMS connectivity
Support for Weekly & Monthly Rates
Yield Rules

Showing top differences. 3 more features differ between these products.

Real-World Results: eviivo vs sunhotels by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
eviivo Brambles of Inveraray Mid-Size
+ eviivo allows the hotel side of the business to run itself. We don't need to worry about it at all. Most of the time we are fully booked, which is a big thanks to eviivo Suite. eviivo makes us a really successful business." (Victoria Thomson - Owner)
+ All the automation makes me cut back on my labour costs. I've not got someone sitting doing menial admin tasks; eviivo does it all for me." (Victoria Thomson - Owner)
+ We're now at 18 rooms...we're really excited about our next project...to take us up to 22 rooms, and we still have plans beyond that as well for the year after, just to keep growing. And it's eviivo that's allowed us to do that." (Victoria Thomson - Owner)

"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."

sunhotels

No published case study for this goal yet.

Increase Operational Efficiency
eviivo Hotel Garni Seestern Small
+ Durch den bei eviivo integrierten Channel Manager ist das Hotel Seestern auf allen wichtigen Reiseportalen buchbar ohne die Gefahr einer Überbuchung.
+ Die eviivo Buchungsmaschine auf seiner eigenen Website bringt ihm viele Direktbuchungen, für die er keine Provisionen zahlen muss.
+ Durch die Automatisierung spart Mathias mit seinem Team jeden Tag einige Stunden an Arbeit. So spart er Mitarbeiterkosten und hat selber mehr Zeit für die wichtigen Dinge im Leben.

"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."

Mathias Lehmann
Mathias Lehmann
Hotelbesitzer
sunhotels

No published case study for this goal yet.

Improve Guest Experience
eviivo Stephane Plaza Mid-Size
+ Depuis 2022, Stéphane Plaza Val d'Europe est passé de 17 à plus de 50 appartements enregistrés et gérés au quotidien gr�
+ ce à eviivo.
+ L'application mobile eviivo permet aux membres de l'équipe d'avoir accès à toutes les fonctionnalités et informations où qu'ils se trouvent leur offrant plus de flexibilité et de temps en dehors du bureau pour être sur le terrain, continuer de développer le business et le portefeuille de biens locatifs.

"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."

O
Olivier Degas V.
Gestionnaire location saisonnière
sunhotels

No published case study for this goal yet.

eviivo vs sunhotels: The Bottom Line

eviivo
eviivo
4.9/5 from 256 reviews

What hoteliers love

Support and on-boarding experience 93% positive

Many reviews highlight the excellent support and onboarding experience provided by Eviivo, especially the role played by agents in easing the transiti... Many reviews highlight the excellent support and onboarding experience provided by Eviivo, especially the role played by agents in easing the transition and setup process. The support team is noted for its quick, clear assistance, essential for smooth operations.

Ease of use and intuitive interface 78% positive

Users repeatedly praised Eviivo for its intuitive platform that simplifies booking and channel management, making it ideal even for non-tech-savvy use... Users repeatedly praised Eviivo for its intuitive platform that simplifies booking and channel management, making it ideal even for non-tech-savvy users. The ease of navigation across reservations, channels, and settings has significantly reduced administrative tasks.

Comprehensive feature set 75% positive

The diverse capabilities of Eviivo, such as multi-property management and centralized control over operations, are highly valued. Users mention that t... The diverse capabilities of Eviivo, such as multi-property management and centralized control over operations, are highly valued. Users mention that these features save time and optimize daily management, although some call for more customization options.

Where hoteliers push back

Mobile functionality 100% negative

While the platform is praised for desktop use, several reviews criticize the mobile site's cumbersome nature and the app's lack of intuitiveness, lead... While the platform is praised for desktop use, several reviews criticize the mobile site's cumbersome nature and the app's lack of intuitiveness, leading to challenges in managing bookings on the go.

Technical and display issues 67% negative

Some users experienced initial technical issues, such as display bugs, but noted these were resolved quickly with support. Users feel ongoing technica... Some users experienced initial technical issues, such as display bugs, but noted these were resolved quickly with support. Users feel ongoing technical improvements could benefit the overall platform.

Unique capabilities

PMS connectivity Bulk Updates & Multiple Restrictions 2-way real time integrations Channel Self-Mapping Support for Weekly & Monthly Rates
4.7/5 ease of use 4.8/5 support 32 integrations
Visit Website
sunhotels
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile

Where the ratings diverge most

Ease of Use eviivo 4.7 vs 0.0 (+4.7)
Customer Support eviivo 4.8 vs 0.0 (+4.8)
Value for Money eviivo 4.6 vs 0.0 (+4.6)
Onboarding eviivo 4.7 vs 0.0 (+4.7)

Frequently Asked Questions About eviivo Suite™ CM vs sunhotels

Can eviivo Suite™ CM replace sunhotels?

It depends on your requirements. eviivo Suite™ CM and sunhotels share many core Channel Managers features, but each has unique capabilities. eviivo Suite™ CM offers 32 verified integration partners, while sunhotels offers 0. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ CM leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do eviivo Suite™ CM or sunhotels offer a free plan?

eviivo Suite™ CM: No. sunhotels: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank eviivo Suite™ CM and sunhotels?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 85 and sunhotels has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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