Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
eviivo Suite™ CM vs. TripFactory:
Which Is Right for You?
TLDR
We analyzed 256 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Integrated Payment Processing and Booking Performance and Pace Reporting.
TripFactory shines .
How Does eviivo Suite™ CM Compare to TripFactory?
Side-by-side ratings based on 256 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 256 | 0 |
What Are the Pros and Cons of eviivo Suite™ CM vs TripFactory?
After analyzing 256 verified reviews, eviivo users most value its support and on-boarding experience, ease of use and intuitive interface, comprehensive feature set, while TripFactory users highlight . Click any theme to see what reviewers say.
|
|
TripFactory |
|---|---|
| Pros | |
|
+
Support and on-boarding experience
▾
|
|
|
+
Ease of use and intuitive interface
▾
|
|
|
+
Comprehensive feature set
▾
|
|
|
+
Time-saving benefits
▾
|
|
| Cons | |
|
−
Mobile functionality
▾
|
|
|
−
Technical and display issues
▾
|
|
|
−
Pricing and subscription
▾
|
|
eviivo vs TripFactory: Rankings by Hotel Segment
How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
TripFactory |
|---|---|---|
| Small (10-24 rooms) ▾ | #7 66 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #14 21 reviews | — |
| Large (75-199 rooms) ▾ | #13 5 reviews | — |
| X-Large (200+ rooms) | #14 2 reviews | — |
By Property Type
| Segment |
|
TripFactory |
|---|---|---|
| Boutique ▾ | #9 38 reviews | — |
| Luxury ▾ | #8 42 reviews | — |
| Branded / Chain ▾ | #9 24 reviews | — |
| Extended Stay ▾ | #6 25 reviews | — |
By Region
| Segment |
|
TripFactory |
|---|---|---|
| North America ▾ | #6 21 reviews | — |
| Europe ▾ | #3 194 reviews | — |
| Asia Pacific | #25 1 reviews | — |
| Middle East | #20 2 reviews | — |
The Decision
Choosing the right channel management software can make or break your hotel’s distribution strategy. Both eviivo Suite™ CM and TripFactory aim to connect your property to online booking channels effectively, but they diverge significantly in their features, user experience, and market presence. With eviivo’s extensive review base and recent positive feedback, it’s clear which product currently holds the edge.
Is eviivo Suite™ CM or TripFactory Better for Hotels?
eviivo Suite™ CM is a well-established channel manager with more than 231 reviews, most from recent months, indicating active user engagement. TripFactory, however, has no reviews or user feedback available, making it difficult to gauge satisfaction or real-world performance. The two aim to solve the same core problem—distributing your hotel’s availability across multiple OTAs—yet eviivo offers a proven, feature-rich platform with high user approval.
The primary difference lies in their market visibility and maturity. eviivo is trusted by thousands of hoteliers, especially in Europe and North America, with a track record of enhancing operational efficiency. TripFactory’s lack of reviews and limited regional presence make it a less certain choice at this stage. Do you want a platform backed by customer feedback or one with an unproven record?
eviivo Suite™ CM vs TripFactory: Which Should Your Hotel Choose?
If your hotel needs a proven, feature-packed channel manager with a broad regional footprint and strong support, go with eviivo. It’s ideal for small to medium properties, vacation rentals, B&Bs, and boutique hotels seeking reliable integrations and time-saving automation tools. On the other hand, if your hotel is exploring initial connectivity options without requiring extensive features or reviews, TripFactory might be a consideration, but with no customer feedback, its suitability remains uncertain.
Given eviivo’s review count and recent customer satisfaction scores, it’s the safer choice for hoteliers looking for confidence and proven results. TripFactory’s lack of feedback and regional absence make it less compelling for hotels prioritizing reliability or expansion.
Is eviivo Suite™ CM or TripFactory Easier to Use?
eviivo Suite™ CM scores highly on ease of use with a 4.65/5 rating from users who appreciate its intuitive interface and straightforward setup. The onboarding process is rated 4.65/5, with many reviews praising the platform’s user-friendly navigation and helpful support staff. Conversely, TripFactory has no publicly available reviews, so assessing its usability or onboarding experience isn’t possible.
Based on available data and user sentiment, edge: eviivo.
Which Has Better Features: eviivo Suite™ CM or TripFactory?
eviivo offers an extensive set of 15 unique features, including PMS connectivity, real-time two-way integrations, channel self-mapping, inventory management, multi-currency support, and detailed analytics dashboards. These features enable your team to manage rates, restrictions, and inventory across multiple channels efficiently. TripFactory provides no detailed feature list or differentiators, limiting its appeal.
The substantial feature set in eviivo clearly positions it ahead. Edge: eviivo.
Which Has Better Customer Support: eviivo Suite™ CM or TripFactory?
eviivo’s support team earns a 4.78/5 rating, with reviews highlighting quick, friendly assistance and effective onboarding, especially from agents like Mohamed. Users frequently mention that support is responsive and empathetic, making platform adoption smooth. TripFactory’s support ratings and reviews are unavailable, leaving a significant gap in confidence.
Given eviivo’s high support ratings and recent positive feedback, edge: eviivo.
Which Has More Integrations: eviivo Suite™ CM or TripFactory?
eviivo boasts 32 verified partners, including major OTAs like Tripadvisor, Experience Hotel, and D-Edge, with additional integrations such as Channel Manager, Payment Processing, and more. TripFactory, on the other hand, has no verified integrations listed, limiting its connectivity options and potential reach.
With more comprehensive, established integrations, eviivo offers greater operational flexibility. Edge: eviivo.
Which Do Hoteliers Rate Higher: eviivo Suite™ CM or TripFactory?
eviivo’s reviews are recent, with a 97% likelihood to recommend and a high NPS score of 9.72/10. Hoteliers across various segments, from vacation rentals to B&Bs, praise its ease of use, support, and feature set. No reviews or ratings are available for TripFactory, so there’s no way to gauge user satisfaction.
Given the strong, recent review data, eviivo clearly outperforms. Edge: eviivo.
How Much Do eviivo Suite™ CM and TripFactory Cost?
eviivo charges a $700 monthly flat fee, with no free tier or trial available, but it offers a comprehensive feature set. The pricing details for TripFactory are unavailable, which makes it hard to compare value directly.
Considering eviivo’s transparent pricing and extensive features, it provides predictable costs for a proven platform. TripFactory’s lack of pricing data is a notable drawback. Edge: eviivo.
What Type of Hotel Should Use eviivo Suite™ CM?
- Hotels that need a reliable, feature-rich channel manager capable of managing multiple properties.
- Teams seeking automation for rate and inventory management to save time.
- Hotels that prioritize integrations with major OTAs and payment processors.
- Properties looking for detailed analytics to inform business decisions.
- Hotels in regions supported by eviivo, especially Europe, North America, and South America.
- Not ideal if your hotel prefers a free or low-cost solution without extensive features.
- Not ideal if you operate a very small property with minimal distribution needs, where manual management might suffice.
What Type of Hotel Should Use TripFactory?
- Hotels exploring initial OTA connections with minimal feature needs.
- Small properties or startups seeking low-cost, straightforward distribution.
- Hotels comfortable with a platform that lacks detailed reviews or proven support.
- Teams that are open to testing new solutions without a need for extensive integrations.
- Not ideal if you require proven reliability, extensive features, or regional support.
eviivo Suite™ CM vs TripFactory: The Bottom Line for Hotels
eviivo Suite™ CM is a mature, feature-rich platform with extensive integrations, support, and proven customer satisfaction. Its high review count and recent positive feedback make it the clear leader, especially for hotels wanting reliability and operational efficiency.
If your hotel needs a dependable, well-supported channel manager with broad capabilities, eviivo is the obvious choice. Its comprehensive features, ease of use, and active user base provide peace of mind and a foundation for growth.
On the other hand, TripFactory’s lack of reviews, features, and support data make it a risky option for established hotels or those seeking proven results. It might suit very small properties or early-stage businesses, but without evidence of performance, it’s hard to recommend confidently.
In summary: For most hotels evaluating channel managers today, eviivo Suite™ CM offers a safer, more reliable path forward. Its recent reviews and proven track record give you confidence in your investment, ensuring your distribution channels perform when it matters most.
How Much Do eviivo Suite™ CM and TripFactory Cost?
Channel Managers pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
TripFactory | |
|---|---|---|
| Starting Price | From $700/mo | — |
Which Features Does eviivo Suite™ CM Have That TripFactory Doesn't (and Vice Versa)?
According to HTR's product database, eviivo Suite™ CM and TripFactory share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
TripFactory |
|---|---|---|
| 2-way real time integrations | ||
| Bulk Updates & Multiple Restrictions | ||
| Channel Self-Mapping | ||
| PMS connectivity | ||
| Support for Weekly & Monthly Rates | ||
| Yield Rules |
Showing top differences. 3 more features differ between these products.
Real-World Results: eviivo vs TripFactory by Business Goal
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
eviivo vs TripFactory: The Bottom Line
What hoteliers love
Many reviews highlight the excellent support and onboarding experience provided by Eviivo, especially the role played by agents in easing the transiti... Many reviews highlight the excellent support and onboarding experience provided by Eviivo, especially the role played by agents in easing the transition and setup process. The support team is noted for its quick, clear assistance, essential for smooth operations.
Users repeatedly praised Eviivo for its intuitive platform that simplifies booking and channel management, making it ideal even for non-tech-savvy use... Users repeatedly praised Eviivo for its intuitive platform that simplifies booking and channel management, making it ideal even for non-tech-savvy users. The ease of navigation across reservations, channels, and settings has significantly reduced administrative tasks.
The diverse capabilities of Eviivo, such as multi-property management and centralized control over operations, are highly valued. Users mention that t... The diverse capabilities of Eviivo, such as multi-property management and centralized control over operations, are highly valued. Users mention that these features save time and optimize daily management, although some call for more customization options.
Where hoteliers push back
While the platform is praised for desktop use, several reviews criticize the mobile site's cumbersome nature and the app's lack of intuitiveness, lead... While the platform is praised for desktop use, several reviews criticize the mobile site's cumbersome nature and the app's lack of intuitiveness, leading to challenges in managing bookings on the go.
Some users experienced initial technical issues, such as display bugs, but noted these were resolved quickly with support. Users feel ongoing technica... Some users experienced initial technical issues, such as display bugs, but noted these were resolved quickly with support. Users feel ongoing technical improvements could benefit the overall platform.
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About eviivo Suite™ CM vs TripFactory
Can eviivo Suite™ CM replace TripFactory?
It depends on your requirements. eviivo Suite™ CM and TripFactory share many core Channel Managers features, but each has unique capabilities. eviivo Suite™ CM offers 32 verified integration partners, while TripFactory offers 0. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ CM leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do eviivo Suite™ CM or TripFactory offer a free plan?
eviivo Suite™ CM: No. TripFactory: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank eviivo Suite™ CM and TripFactory?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 85 and TripFactory has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
What Other Channel Managers Comparisons Are Hoteliers Reading?
Explore more head-to-head comparisons based on verified hotelier reviews.
Get personalized product recommendations
Product recommendations advisor
