The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 256 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Integrated Payment Processing and Booking Performance and Pace Reporting.
WuBook (Channel Manager) shines .
Side-by-side ratings based on 256 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 256 | 0 |
After analyzing 256 verified reviews, eviivo users most value its support and on-boarding experience, ease of use and intuitive interface, comprehensive feature set, while WuBook (Channel Manager) users highlight . Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Support and on-boarding experience
▾
|
|
|
+
Ease of use and intuitive interface
▾
|
|
|
+
Comprehensive feature set
▾
|
|
|
+
Time-saving benefits
▾
|
|
| Cons | |
|
−
Mobile functionality
▾
|
|
|
−
Technical and display issues
▾
|
|
|
−
Pricing and subscription
▾
|
|
How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #7 66 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #14 21 reviews | #37 0 reviews |
| Large (75-199 rooms) ▾ | #13 5 reviews | — |
| X-Large (200+ rooms) | #14 2 reviews | — |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #9 38 reviews | #42 0 reviews |
| Luxury ▾ | #8 42 reviews | #38 0 reviews |
| Branded / Chain ▾ | #9 24 reviews | — |
| Extended Stay ▾ | #6 25 reviews | — |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | #6 21 reviews | — |
| Europe ▾ | #3 194 reviews | #39 0 reviews |
| Asia Pacific | #25 1 reviews | — |
| Middle East | #20 2 reviews | — |
Choosing between eviivo Suite™ CM and WuBook (Channel Manager) hinges on your hotel’s specific needs around distribution, management, and integrations. Both aim to connect your property to online channels, but eviivo’s extensive feature set and broader review base make it the more data-backed choice. WuBook offers a flexible, cost-effective solution, but with fewer recent reviews and less market presence. Do you need a proven, well-rated platform or a customizable, budget-friendly option?
eviivo Suite™ CM provides a comprehensive, multi-property platform with 15 specialized features such as PMS connectivity, inventory management, multi-currency support, and analytics dashboards. Its deep integration with 32 verified partners and 231 reviews—most from recent months—demonstrates ongoing user satisfaction and robust functionality.
WuBook, on the other hand, offers a cloud-based system with broad automation and integration options from 30 employees in Italy, but lacks recent reviews and market regions. Its core proposition is flexibility and automation, but without the extensive feature or review depth of eviivo, making it less proven in diverse hotel environments.
Where do your priorities lie: a feature-rich, proven platform or a customizable, lighter system? The choice depends on your hotel’s operational complexity and your need for reliable, widespread support.
If your hotel manages multiple properties, needs detailed analytics, or desires extensive integration options, go with eviivo Suite™ CM. Its features support rate optimization, multi-property management, and detailed reporting, making it ideal for medium to large operations or those planning expansion.
If your hotel is smaller, prefers a free core system with optional paid add-ons, and values flexibility, WuBook offers a compelling alternative. Its cloud-based design supports both desktop and mobile management, suited for operators seeking cost control and automation without a hefty upfront investment.
Hoteliers with complex distribution requirements should favor eviivo. Smaller properties or startups prioritizing budget and automation might find WuBook sufficient.
eviivo Suite™ boasts a user rating of 4.65/5 for ease of use, with many reviews highlighting its intuitive interface and helpful onboarding. Support and onboarding are also highly rated at 4.78/5, with users praising Mohamed and other agents for clear assistance, making the platform accessible even for non-tech-savvy teams.
WuBook, while offering a mobile app and flexible management, lacks recent review data to gauge ease of use. Its complexity could vary based on the additional services you select and your technical comfort level.
Edge: eviivo Suite™ CM.
eviivo’s platform offers 15 unique features including PMS connectivity, bulk updates, 2-way real-time integrations, support for weekly/monthly rates, yield rules, and an analytics dashboard. Its range of tools supports comprehensive property and revenue management.
WuBook’s feature set emphasizes automation, integrations, and customization but does not specify a comparable feature list. It offers a flexible management environment but lacks the detailed, specialized functionalities eviivo provides.
Edge: eviivo Suite™ CM.
eviivo’s customer support scores 4.78/5, with reviews emphasizing quick, helpful, and empathetic assistance. Users frequently commend their onboarding process and support agents like Mohamed.
WuBook does not have recent reviews or detailed support ratings available, limiting the ability to compare directly. Its support model relies on assistance and optional paid services, but without recent feedback, eviivo’s support standing is clearly stronger.
Edge: eviivo Suite™ CM.
eviivo integrates with 32 verified partners, including major OTAs, rate tools, and revenue management platforms. Shared partners like Tripadvisor, Experience Hotel, and PriceLabs reinforce its extensive connectivity.
WuBook also connects with 32 partners, including some unique integrations like RoomRaccoon and RateGain, but lacks detailed info on the specific mix compared to eviivo. Both reach a similar number of partners, but eviivo’s integrations are more established and widely recognized.
Edge: eviivo Suite™ CM.
eviivo’s reviews are recent and plentiful, totaling 231 with a 97% Likelihood to Recommend and a high NPS score of 9.72/10. Hotels across segments—from vacation rentals to B&Bs—praise its ease of use, support, and feature set.
WuBook lacks recent reviews and specific ratings, making it difficult to assess hotel satisfaction comprehensively. Given the volume and recency of reviews for eviivo, it clearly holds a higher reputation among hoteliers.
Edge: eviivo Suite™ CM.
eviivo charges a $700 monthly flat fee, with no freemium or implementation costs reported. Its pricing model is straightforward but may be considered premium for small operators.
WuBook’s basic management software is free, with optional paid services, making it more flexible and potentially more affordable upfront. However, costs can escalate based on additional features and integrations.
In summary, eviivo’s transparent, fixed pricing is ideal for those seeking predictable costs, while WuBook offers a flexible, pay-as-you-go approach suitable for smaller or cost-conscious hotels.
Not ideal if you’re a small boutique or budget hotel looking for a simple, low-cost solution with minimal features.
Not ideal if you require extensive reporting, multi-property management, or proven, recent hotel reviews.
eviivo Suite™ CM delivers a full-featured, reliable, and well-reviewed platform suitable for medium to large properties or those planning growth. Its extensive integrations, support, and recent high satisfaction scores make it the safer, more proven choice.
WuBook offers a flexible, lower-cost system with a free core and customizable options, ideal for small hotels, hostels, or vacation rentals. Its less extensive feature set and limited recent reviews make it better suited for operators with simple needs or tight budgets.
Choose eviivo if you prioritize stability, advanced features, and support based on current reviews. Opt for WuBook if you prefer flexibility, cost savings, and a manageable system for smaller-scale operations.
Channel Managers pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | From $700/mo | — |
According to HTR's product database, eviivo Suite™ CM and WuBook (Channel Manager) share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| 2-way real time integrations | ||
| Bulk Updates & Multiple Restrictions | ||
| Channel Self-Mapping | ||
| PMS connectivity | ||
| Support for Weekly & Monthly Rates | ||
| Yield Rules |
Showing top differences. 3 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Many reviews highlight the excellent support and onboarding experience provided by Eviivo, especially the role played by agents in easing the transiti... Many reviews highlight the excellent support and onboarding experience provided by Eviivo, especially the role played by agents in easing the transition and setup process. The support team is noted for its quick, clear assistance, essential for smooth operations.
Users repeatedly praised Eviivo for its intuitive platform that simplifies booking and channel management, making it ideal even for non-tech-savvy use... Users repeatedly praised Eviivo for its intuitive platform that simplifies booking and channel management, making it ideal even for non-tech-savvy users. The ease of navigation across reservations, channels, and settings has significantly reduced administrative tasks.
The diverse capabilities of Eviivo, such as multi-property management and centralized control over operations, are highly valued. Users mention that t... The diverse capabilities of Eviivo, such as multi-property management and centralized control over operations, are highly valued. Users mention that these features save time and optimize daily management, although some call for more customization options.
Where hoteliers push back
While the platform is praised for desktop use, several reviews criticize the mobile site's cumbersome nature and the app's lack of intuitiveness, lead... While the platform is praised for desktop use, several reviews criticize the mobile site's cumbersome nature and the app's lack of intuitiveness, leading to challenges in managing bookings on the go.
Some users experienced initial technical issues, such as display bugs, but noted these were resolved quickly with support. Users feel ongoing technica... Some users experienced initial technical issues, such as display bugs, but noted these were resolved quickly with support. Users feel ongoing technical improvements could benefit the overall platform.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ CM and WuBook (Channel Manager) share many core Channel Managers features, but each has unique capabilities. eviivo Suite™ CM offers 32 verified integration partners, while WuBook (Channel Manager) offers 32. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ CM leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ CM: No. WuBook (Channel Manager): No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 85 and WuBook (Channel Manager) has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor