The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 1,255 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Cloudbeds shines in ease of use and customer support — especially for independent properties (4.5/5) , with exclusive features like Integrated Payment Processing and Booking Performance and Pace Reporting.
TeamSystem shines .
Side-by-side ratings based on 1,255 verified hotelier reviews on HTR.
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| Starting Price | From $200/mo | Contact sales |
| Verified Reviews | 1,255 | 0 |
After analyzing 1,255 verified reviews, Cloudbeds users most value its ease of use and intuitive design, real-time synchronization, all-in-one platform integration, while TeamSystem users highlight . Click any theme to see what reviewers say.
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Ease of use and intuitive design
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Real-time synchronization
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All-in-one platform integration
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Reporting and analytics
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Customization limitations
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Speed and performance issues
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Website builder limitations
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How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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TeamSystem |
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| Small (10-24 rooms) ▾ | #3 572 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #5 171 reviews | — |
| Large (75-199 rooms) ▾ | #4 42 reviews | — |
| X-Large (200+ rooms) | #11 4 reviews | — |
By Property Type
| Segment |
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TeamSystem |
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| Boutique ▾ | #2 484 reviews | — |
| Luxury ▾ | #4 213 reviews | — |
| Branded / Chain ▾ | #4 108 reviews | — |
| Extended Stay ▾ | #2 92 reviews | — |
By Region
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TeamSystem |
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| North America ▾ | #1 405 reviews | — |
| Europe ▾ | #4 183 reviews | — |
| Asia Pacific ▾ | #4 231 reviews | — |
| Middle East ▾ | #6 14 reviews | — |
Choosing between Cloudbeds’ Channel Manager (MyAllocator) and Figaro hinges on your hotel’s specific needs and priorities. Cloudbeds offers a comprehensive, well-reviewed solution with a broad feature set and extensive integrations, while Figaro focuses on AI-driven review management—though the latter lacks user reviews or ratings. Your decision largely depends on whether you need a robust channel management system or a review insight platform.
If your goal is to improve distribution, operational efficiency, and revenue through proven technology, Cloudbeds is clearly the stronger choice. Are you ready to see which product aligns best with your hotel’s priorities?
Cloudbeds is designed to streamline multiple aspects of hotel management, especially distribution and revenue growth, with a highly rated platform trusted by over 1,000 hotels worldwide. It boasts a 4.64/5 overall rating based on 1,062 reviews, with recent feedback reaffirming its reliability and ease of use, evident from its 74 reviews in the last six months.
Figaro, by contrast, has no available reviews or ratings, making it impossible to assess its effectiveness or user satisfaction. This significant lack of feedback suggests it may not have the same market presence or proven track record as Cloudbeds. Given the data, Cloudbeds’s clarity in performance and user approval makes it the more reliable choice.
If your hotel needs a full-featured channel management platform that integrates PMS, booking engine, and analytics, Cloudbeds is the clear pick. It’s suited for properties seeking automation, extensive integrations (190 verified partners), and support across multiple regions, with a proven track record of customer satisfaction.
If your hotel only requires review management or reputation monitoring—assuming Figaro excels in that area—then Figaro could be relevant. However, without user reviews or detailed feature assessment, Cloudbeds’s comprehensive, well-rated platform makes it the stronger pick for hotels wanting proven, scalable solutions.
Cloudbeds has an impressive 4.6/5 ease-of-use rating based on user feedback, supported by a 4.45/5 score for onboarding. Reviewers consistently praise its intuitive dashboard, which simplifies staff training and daily operations, and its seamless integration reduces the operational learning curve.
Figaro, with no available ratings or reviews, cannot be reliably compared in usability. Without user feedback, we must infer that Cloudbeds’s high ratings and positive comments strongly favor its user-friendliness. Edge: Cloudbeds.
Cloudbeds offers 17 unique features exclusive to its platform, including PMS connectivity, analytics dashboard, inventory management, 2-way real-time integrations, centralized role management, multi-lingual support, and yield rules—making it a comprehensive management system.
Figaro, with no documented features or differentiators, cannot match this feature depth. Its core strength appears to be review management, not operational features. For a hotel seeking a feature-rich, all-in-one platform, Cloudbeds’s extensive capabilities clearly edge out Figaro.
Cloudbeds maintains a 4.41/5 customer support rating, with many reviews describing their support as responsive and helpful. Customers often highlight the company’s proactive onboarding and ongoing assistance, describing it as “miles ahead” of competitors.
Figaro provides no available support ratings or client feedback, making it impossible to assess support quality. Based on proven support ratings and recent reviews, Cloudbeds has the advantage. Edge: Cloudbeds.
Cloudbeds integrates with 190 verified partners, covering a broad ecosystem including OTAs, payment processors, and property management tools. Shared integrations are limited to none, but Cloudbeds’s extensive partner network and API support give you flexibility.
Figaro’s integration landscape is not documented or confirmed, which likely limits its interoperability. Given the extensive integrations of Cloudbeds, it clearly offers superior connectivity options. Edge: Cloudbeds.
Cloudbeds’s 4.64/5 overall rating and recent reviews from over 1,000 hotels demonstrate strong user satisfaction. Independent and boutique hotels, as well as hostels, rate it highly for ease of use, reliability, and support, with some reviewers calling it “a must-have” for scaling operations.
Figaro, lacking reviews and ratings, cannot be rated or compared in user satisfaction. Based on available data, Cloudbeds’s ratings dominate the landscape. Edge: Cloudbeds.
Cloudbeds charges a flat monthly fee of $200, with no trial or implementation fees, offering transparency and predictable costs. Pricing details for Figaro are not publicly available, suggesting it might require custom quotes or lacks clarity.
In absence of pricing transparency for Figaro, Cloudbeds’s straightforward pricing provides better value and easier budgeting. Edge: Cloudbeds.
Not ideal if your hotel has minimal distribution needs or prefers niche review management only.
Not ideal if you need a full operational system, integrations, or revenue management capabilities.
Cloudbeds stands out as a proven, feature-rich platform with a 99.8/100 score and over a thousand recent reviews showing high satisfaction. Its extensive integrations, ease of use, and broad regional reach make it suitable for a wide range of property types seeking operational efficiency and growth.
Figaro, without reviews or documented features, appears to specialize in review management but lacks the proven credibility or breadth of Cloudbeds. If you need a dependable, comprehensive management system, Cloudbeds is the clear choice.
In summary, Cloudbeds offers the reliability, features, and support that most hotels require to grow and operate effectively. Unless your primary goal is reputation monitoring and review analysis, Cloudbeds’s platform is the more sensible investment.
Channel Managers pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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TeamSystem | |
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| Starting Price | From $200/mo | — |
According to HTR's product database, Cloudbeds Channel Manager (myallocator) and Figaro share 0 features. Here are the key differences — features one has that the other lacks.
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TeamSystem |
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| 2-way real time integrations | ||
| Analytics dashboard | ||
| Centralized user & role management | ||
| Inventory Management | ||
| Multi-lingual | ||
| PMS connectivity |
Showing top differences. 5 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
No published case study for this goal yet.
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
No published case study for this goal yet.
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
No published case study for this goal yet.
What hoteliers love
The intuitive interface of Cloudbeds is highlighted positively by many users, who find it user-friendly for staff across all levels. This advantage re... The intuitive interface of Cloudbeds is highlighted positively by many users, who find it user-friendly for staff across all levels. This advantage reduces training time and enhances operational consistency, though some users still see room for improvement in advanced feature navigation.
The platform's real-time synchronization across different channels is highlighted as a critical feature. This provides users with up-to-date inventory... The platform's real-time synchronization across different channels is highlighted as a critical feature. This provides users with up-to-date inventory management, significantly reducing overbookings. Reviewers emphasize its importance in maintaining consistency across platforms like OTAs and direct bookings.
Many users praise Cloudbeds for its seamless integration of PMS, channel management, and booking engine, simplifying operations by reducing the need f... Many users praise Cloudbeds for its seamless integration of PMS, channel management, and booking engine, simplifying operations by reducing the need for multiple systems. This integration helps staff efficiently manage reservations, rates, and guest interactions in a centralized manner, boosting productivity and reducing errors.
Where hoteliers push back
While Cloudbeds supports essential functionalities, its customization options in areas such as website design, messaging, and reporting have been crit... While Cloudbeds supports essential functionalities, its customization options in areas such as website design, messaging, and reporting have been critiqued. Users seek more flexibility and control in tailoring these features to better meet specific business needs and improve guest experiences.
Though the platform generally performs well, some users report occasional speed bottlenecks and lag during peak operations, which can affect productiv... Though the platform generally performs well, some users report occasional speed bottlenecks and lag during peak operations, which can affect productivity. Faster load times and increased system responsiveness during high-traffic periods are desired improvements.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Cloudbeds Channel Manager (myallocator) and Figaro share many core Channel Managers features, but each has unique capabilities. Cloudbeds Channel Manager (myallocator) offers 189 verified integration partners, while Figaro offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Cloudbeds Channel Manager (myallocator) leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Cloudbeds Channel Manager (myallocator): No. Figaro: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Cloudbeds has an HT Score of 99 and TeamSystem has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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