Insights by FLYR Hospitality vs. HotelRunner Insights: Which Is Right for You?

Updated May 16, 2026  ·  18 verified reviews analyzed

TLDR

We analyzed 18 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

FLYR Hospitality shines , with exclusive features like Net Revenue KPIs and Revenue pacing.

HotelRunner shines in ease of use and onboarding .

See the full breakdown below ↓

How Does Insights by FLYR Hospitality Compare to HotelRunner Insights?

Side-by-side ratings based on 18 verified hotelier reviews on HTR.

HTScore
0
0
Likelihood to Recommend
89%
100%
Ease of Use
4.6/5
5.0/5
Customer Support
4.9/5
5.0/5
Value for Money
4.4/5
4.5/5
Starting Price From $200/mo From $100/mo
Verified Reviews 16 2

FLYR Hospitality vs HotelRunner: Rankings by Hotel Segment

How each product ranks among Business Intelligence vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment FLYR Hospitality FLYR Hospitality HotelRunner HotelRunner
Small (10-24 rooms) #12 5 reviews #14 1 reviews
Mid-Size (25-74 rooms) #20 4 reviews #22 1 reviews
Large (75-199 rooms) #16 2 reviews #20 0 reviews
X-Large (200+ rooms) #10 4 reviews #24 0 reviews

By Property Type

Segment FLYR Hospitality FLYR Hospitality HotelRunner HotelRunner
Boutique #19 8 reviews #22 1 reviews
Luxury #18 3 reviews #21 0 reviews
Branded / Chain #19 4 reviews #24 0 reviews
Extended Stay #12 2 reviews #23 0 reviews

By Region

Segment FLYR Hospitality FLYR Hospitality HotelRunner HotelRunner
North America #11 5 reviews #18 0 reviews
Europe #15 5 reviews #21 0 reviews
Asia Pacific #12 2 reviews #14 0 reviews
Middle East #10 2 reviews #5 2 reviews

How Much Do Insights by FLYR Hospitality and HotelRunner Insights Cost?

Business Intelligence pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

FLYR Hospitality FLYR Hospitality HotelRunner HotelRunner
Starting Price From $200/mo From $100/mo

Which Features Does Insights by FLYR Hospitality Have That HotelRunner Insights Doesn't (and Vice Versa)?

According to HTR's product database, Insights by FLYR Hospitality and HotelRunner Insights share 0 features. Here are the key differences — features one has that the other lacks.

Feature FLYR Hospitality FLYR Hospitality HotelRunner HotelRunner
Analytics dashboard
Corporate & Travel Agency Account Tracking
Custom Reports & Templates
Dashboarding & data visualization
Net Revenue KPIs
Revenue pacing

Showing top differences. 18 more features differ between these products.

FLYR Hospitality vs HotelRunner: The Bottom Line

FLYR Hospitality
FLYR Hospitality
4.5/5 from 16 reviews

Ranks higher for

Large (75-199 rooms) #16 vs #20
Mid-Size (25-74 rooms) #20 vs #22
Small (10-24 rooms) #12 vs #14
X-Large (200+ rooms) #10 vs #24

Unique capabilities

Custom Reports & Templates Net Revenue KPIs Corporate & Travel Agency Account Tracking Analytics dashboard Revenue pacing
4.5/5 ease of use 4.9/5 support 18 integrations
Visit Profile
HotelRunner
HotelRunner
5.0/5 from 2 reviews

Ranks higher for

X-Small (< 10 rooms) #5 vs #15
Airport/Conference Hotels #22 vs #24
Middle East #5 vs #10
South America #6 vs #8
5.0/5 ease of use 5.0/5 support 17 integrations
Visit Profile

Where the ratings diverge most

Ease of Use HotelRunner 5.0 vs 4.5 (+0.5)
Onboarding HotelRunner 5.0 vs 4.6 (+0.4)

Frequently Asked Questions About Insights by FLYR Hospitality vs HotelRunner Insights

Can Insights by FLYR Hospitality replace HotelRunner Insights?

It depends on your requirements. Insights by FLYR Hospitality and HotelRunner Insights share many core Business Intelligence features, but each has unique capabilities. Insights by FLYR Hospitality offers 18 verified integration partners, while HotelRunner Insights offers 17. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. HotelRunner Insights leads in ease of use at 5.0/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Insights by FLYR Hospitality or HotelRunner Insights offer a free plan?

Insights by FLYR Hospitality: No. HotelRunner Insights: No. Neither product currently offers a free tier. Most Business Intelligence vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Insights by FLYR Hospitality and HotelRunner Insights?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. FLYR Hospitality has an HT Score of 0 and HotelRunner has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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