The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 19 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Formula Digital shines .
Gourmet Marketing shines in ease of use and customer support , with exclusive features like Marketing Automation and Email Marketing.
Side-by-side ratings based on 19 verified hotelier reviews on HTR.
| HTScore |
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| Likelihood to Recommend |
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| Ease of Use |
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| Customer Support |
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| Value for Money |
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| Starting Price | Contact sales | From $1,400/mo |
| Verified Reviews | 0 | 19 |
How each product ranks among Digital Marketing Agencies vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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| Small (10-24 rooms) | — | #17 2 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #13 12 reviews |
| Large (75-199 rooms) | — | #11 4 reviews |
| X-Large (200+ rooms) | — | #12 1 reviews |
By Property Type
| Segment |
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| Boutique ▾ | — | #11 13 reviews |
| Luxury ▾ | — | #12 13 reviews |
| Branded / Chain | — | #17 3 reviews |
| Extended Stay ▾ | — | #5 12 reviews |
By Region
| Segment |
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| North America ▾ | — | #4 18 reviews |
Choosing between Formula Digital Agency and Gourmet Marketing ultimately hinges on your hotel's specific needs and priorities. Both aim to improve your online visibility and guest engagement, but they approach it very differently. Formula Digital offers a minimal presence with no recent reviews or features, while Gourmet Marketing provides extensive services, a proven track record, and a dedicated team. How do these differences align with your hotel’s goals?
Formula Digital, founded in 2013 and based in London, has an almost nonexistent online footprint, with zero reviews, features, or recent client feedback. It claims to get aspiring hotel brands the growth they deserve but offers no tangible evidence or client testimonials to support this. Conversely, Gourmet Marketing, established in 2009 in New York, has 19 recent reviews, a 5/5 customer support score, and a 4.95/5 value rating, making it clearly more transparent and trusted. Do you want a partner with a proven reputation or an unverified player?
If your hotel needs a straightforward, cost-effective digital marketing solution without a significant feature set or recent customer feedback, Formula Digital might seem appealing. But if your goal is to partner with a full-service agency that offers comprehensive services, proven results, and ongoing support, Gourmet Marketing is the clear choice. Gourmet specializes in multi-channel strategies, web design, social media, SEO, and analytics, which are critical for hotels looking to grow their direct bookings and online engagement.
Hotels aiming for scalable, measurable results should lean toward Gourmet Marketing, especially given its 25 features and strong client feedback. Conversely, if your hotel is just starting out and wants a simple, low-cost option without a focus on features, Formula Digital could suffice — though its lack of recent activity is a concern.
Gourmet Marketing scores an impressive 4.89/5 for ease of use, with a user-friendly interface, comprehensive onboarding, and high client satisfaction. Its clients describe their experience as smooth, with responsive teams and clear communication, making it easier for your staff to adopt and integrate their strategies. On the other hand, Formula Digital has zero ratings for ease of use, with no recent reviews to gauge how well your team would adapt to its platform or services.
Edge: Gourmet Marketing.
Gourmet Marketing offers 25 features, including SEO, PPC, social media management, influencer marketing, content audits, web development, marketing automation, and more. These tools allow for tailored, multi-channel campaigns that drive direct bookings and guest engagement. In contrast, Formula Digital provides no features or service details, making it impossible to compare capabilities.
Given the extensive feature set, Gourmet Marketing clearly outperforms Formula Digital and is better equipped to execute complex, data-driven marketing strategies.
Edge: Gourmet Marketing.
Gourmet Marketing boasts a perfect 5/5 customer support rating, with reviews praising their responsiveness, strategic insights, and proactive approach. Clients report that their team “keeps abreast of latest systems” and “advises on upgrades,” making the partnership trustworthy and supportive. Formula Digital, with no recent reviews or ratings, offers no insight into support quality. Its lack of feedback suggests it may not prioritize client service or ongoing support.
Edge: Gourmet Marketing.
Gourmet Marketing has four verified integrations, including The Hotels Network, Revinate, Triptease, and their own platform. These integrations enhance your hotel’s ability to manage reputation, booking, and analytics across multiple channels. Formula Digital, on the other hand, has no verified partners or integrations, limiting its ability to connect with other tools or platforms essential for hotel marketing.
Edge: Gourmet Marketing.
Gourmet Marketing’s reviews, though not extremely recent, are consistently positive, with a 10/5 NPS score and a 4.95/5 value rating from 19 reviews. Hotels across various segments—luxury, boutique, extended stay—appreciate their tailored strategies and exceptional service. Formula Digital has no reviews, ratings, or recent client feedback, making it impossible to gauge hotel satisfaction or their perceived value.
Edge: Gourmet Marketing.
Formula Digital does not publicly disclose pricing, suggesting a possible custom or undisclosed quote structure. Gourmet Marketing’s base price starts at $1,400 per month, with no additional implementation or setup fees. Their transparent pricing model allows hotels to evaluate ROI more easily and plan budgets accordingly.
While Formula Digital’s costs are unclear, Gourmet Marketing’s fixed rate offers clarity and predictability.
Given its lack of recent reviews and features, Formula Digital is best suited for small hotels or startups with minimal expectations.
Gourmet Marketing’s extensive services and recent positive reviews make it ideal for hotels ready to scale their online presence.
The core difference between these two offerings is their scope and credibility. Formula Digital appears to be a basic or placeholder agency with no recent client feedback or features, making it unsuitable for hotels seeking growth or advanced marketing.
Gourmet Marketing provides a full suite of services, a track record of positive reviews, and four verified integrations. It is especially well-suited for hotels that want to increase direct bookings, improve guest engagement, and utilize a proven, data-driven approach.
Choose Gourmet Marketing if you prioritize transparency, proven results, and comprehensive service. Opt for Formula Digital only if your hotel’s needs are minimal, and your budget is extremely limited—though caution is advised given its lack of recent activity and reviews.
Digital Marketing Agencies pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $1,400/mo |
According to HTR's product database, Formula Digital Agency and Gourmet Marketing - Full Service Hotel Marketing Agency share 0 features. Here are the key differences — features one has that the other lacks.
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| Content Audit | ||
| Conversion Rate Optimization | ||
| E-commerce consulting | ||
| Email Marketing | ||
| Marketing Automation | ||
| Tag Management & Tracking Configuration |
Showing top differences. 13 more features differ between these products.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Formula Digital Agency and Gourmet Marketing - Full Service Hotel Marketing Agency share many core Digital Marketing Agencies features, but each has unique capabilities. Formula Digital Agency offers 0 verified integration partners, while Gourmet Marketing - Full Service Hotel Marketing Agency offers 4. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Gourmet Marketing - Full Service Hotel Marketing Agency leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Formula Digital Agency: No. Gourmet Marketing - Full Service Hotel Marketing Agency: No. Neither product currently offers a free tier. Most Digital Marketing Agencies vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Formula Digital has an HT Score of 0 and Gourmet Marketing has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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