The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 284 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Gourmet Marketing shines in Ease of Use and Customer Support — especially for extended-stay properties (5.0/5).
Simplotel shines in support responsiveness and account management, with exclusive features like Mobile Optimized/Responsive.
Side-by-side ratings based on 284 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 12 | 272 |
After analyzing 284 verified reviews, Gourmet Marketing users most value its easy integrations, user friendly navigation, platform layout, while Simplotel users highlight support responsiveness and account management, website design, branding, and customization, booking engine usability and payment flow. Click any theme to see what reviewers say.
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Easy integrations
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Support responsiveness and account management
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User friendly navigation
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Website design, branding, and customization
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Platform layout
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Booking engine usability and payment flow
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Direct bookings and conversion uplift
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Default date behavior
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SEO and organic visibility
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Turnaround time and implementation of changes
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Analytics, reporting, and conversion insights
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How each product ranks among Website Design vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #25 2 reviews | #3 111 reviews |
| Mid-Size (25-74 rooms) ▾ | #19 5 reviews | #4 127 reviews |
| Large (75-199 rooms) ▾ | #10 3 reviews | #5 20 reviews |
| X-Large (200+ rooms) | #15 0 reviews | #7 2 reviews |
By Property Type
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| Boutique ▾ | #19 6 reviews | #2 124 reviews |
| Luxury ▾ | #17 5 reviews | #1 155 reviews |
| Branded / Chain ▾ | #25 1 reviews | #1 87 reviews |
| Extended Stay ▾ | #8 7 reviews | #6 8 reviews |
By Region
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| North America ▾ | #9 9 reviews | #7 13 reviews |
| Europe | — | #23 1 reviews |
| Asia Pacific ▾ | — | #1 247 reviews |
| Middle East | — | #6 2 reviews |
Gourmet Marketing Custom Websites and Simplotel Hotel Branded Websites both address the critical need for effective online presence and direct booking conversion in hotels, yet they diverge sharply in approach and scope. Gourmet Marketing offers bespoke, highly tailored website design backed by a decade of hospitality marketing expertise, best fitting luxury, boutique, and extended stay properties looking for a strategic partner to drive direct bookings through integrated marketing. Simplotel targets a broader market with a feature-rich, template-based platform that includes booking engines and a wide range of integrations, appealing to resorts, branded hotels, and budget properties prioritizing out-of-the-box functionality and SEO optimization.
Both products solve the core challenge of turning website visitors into guests by enhancing online visibility and user experience. However, Gourmet Marketing emphasizes custom design and data-driven marketing strategy for brand differentiation, while Simplotel delivers a comprehensive suite of hotel-specific features, including booking and multi-lingual capabilities, aiming to streamline online operations and maximize occupancy.
If your hotel is a luxury or boutique property seeking a highly customized website crafted by a marketing agency with deep hospitality experience, choose Gourmet Marketing. This choice is supported by its perfect 5/5 ratings across 12 reviews, including 7 from luxury hotels and 8 from boutique hotels, all rating it 5/5. The platform’s strength lies in its tailored digital strategies that increase direct bookings and marketing ROI, as reported by multiple reviewers. Conversely, if you operate a resort, branded, or mid-scale hotel requiring a website with integrated booking engines, multiple language support, and over 20 unique features that improve guest engagement and conversions, Simplotel is the better fit. Its 4.6/5 rating across 272 reviews, including 110 resorts and 87 branded hotels, reflects broad adoption. However, note Simplotel’s sharp 100% drop in review activity over the last six months (0 vs. 31 average), which may indicate recent challenges not captured in its historical ratings.
For smaller independent properties or extended stay apartments, data is thinner—Gourmet Marketing’s extended stay segment shows perfect scores but with only 7 reviews, while Simplotel has modest representation with 8 reviews at 4.7/5. Decision-makers should weigh the emphasis on bespoke marketing support versus functional features accordingly.
Gourmet Marketing scores higher on ease of use and onboarding, with perfect 5/5 ratings compared to Simplotel’s 4.7/5 ease of use and 4.6/5 onboarding across a much larger review base. Reviewers of Gourmet Marketing highlight an intuitive design process and seamless collaboration with their experienced team, facilitating quick staff adoption. Simplotel users praise its user-friendly booking engine and website templates but mention occasional delays in technical support, which can affect staff comfort during initial setup. The fewer but very positive Gourmet Marketing reviews emphasize personalized attention, making the transition smoother for hotel teams unfamiliar with website platforms.
Edge: Gourmet Marketing.
Simplotel leads decisively in feature breadth with 20 unique hotel-specific features, including whitelabel capability, a booking engine, multi-lingual support, mobile optimization, ADA compliance, customizable maps, and SEO plugins. These features directly impact operational workflows by enabling in-house booking management, expanding reach to international guests, and ensuring compliance and accessibility—all critical for large or multi-property hotels. Gourmet Marketing offers no unique features in the source data, focusing instead on custom design and marketing integration rather than platform functionality.
The lack of feature overlap or unique features for Gourmet Marketing means it relies on bespoke solutions rather than standardized modules, which may be a limitation for hotels requiring integrated booking or multi-lingual sites out-of-the-box.
Edge: Simplotel.
Gourmet Marketing’s customer support and onboarding ratings stand at a flawless 5/5, compared to Simplotel’s 4.7/5 and 4.6/5 respectively. Reviewers consistently commend Gourmet Marketing for its dedicated, knowledgeable team that provides ongoing strategic guidance and rapid response, key for hotels wanting a long-term marketing partnership. Simplotel’s support is described as good but sometimes inconsistent due to frequent staff changes and slower response times, which can disrupt hotel operations dependent on timely technical fixes.
Edge: Gourmet Marketing.
Simplotel offers 23 verified integrations versus Gourmet Marketing’s 5. Both share partners such as Lighthouse, The Hotels Network, and Triptease. Simplotel uniquely integrates with major PMS and channel management systems like Vertical Booking, STAAH, SiteMinder, and RateGain, facilitating real-time availability and pricing updates crucial for maximizing occupancy. Gourmet Marketing’s exclusive integrations include Revinate, focusing more on guest feedback and reputation management. Hotels prioritizing extensive operational integration to automate reservations and distribution will find Simplotel’s ecosystem more comprehensive.
Edge: Simplotel.
Gourmet Marketing holds a perfect 5/5 overall rating across 12 reviews, including 2 recent reviews, though the small sample limits generalizability. Simplotel’s 4.6/5 rating spans 272 reviews but with zero reviews in the last six months, indicating its all-time ratings may not reflect current product performance or support quality. Segment-wise, Gourmet Marketing scores 5/5 in luxury, boutique, and extended stay hotels, while Simplotel ratings hover around 4.6-4.8/5 across diverse segments, including resorts, branded, and limited service hotels.
Edge: Gourmet Marketing.
Gourmet Marketing does not publish pricing details, neither as base price nor monthly fees, reflecting its service as a custom marketing agency with likely project-based pricing. Simplotel charges a base price of $600 without monthly flat or per-room fees, positioning itself as a turnkey platform at a moderate entry cost. Neither offers trials. Hotels seeking transparent, upfront pricing for budgeting may favor Simplotel, while those investing in a strategic partnership with custom deliverables may find Gourmet Marketing’s model appropriate despite the lack of published pricing.
The core difference between Gourmet Marketing and Simplotel lies in their approach: Gourmet Marketing offers bespoke, high-touch website design and marketing strategy tailored for luxury, boutique, and extended stay hotels aiming to grow direct bookings through expert partnership. Simplotel delivers a broad, feature-rich platform with integrated booking engines and extensive PMS/channel integrations for mid-scale, branded, and resort properties prioritizing operational functionality.
Choose Gourmet Marketing if your property demands personalized strategy with perfect customer support and ease of use, backed by a decade of hospitality marketing expertise and 5/5 ratings across key segments. Choose Simplotel if your hotel needs a scalable, multi-feature platform with booking engine capabilities, multi-lingual support, and over 20 unique features that streamline online bookings and operations, but be aware of its sharp drop in recent review activity which may affect current service levels.
Website Design pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $600/mo |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Design & Content Management
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| Drag and Drop Page Builder | ||
| Hotel Website Templates | ||
| Whitelabel Capability | ||
| Fully Customizable Themes | ||
| Blog Post Composer | ||
| Customizable Attractions Maps | ||
| Website Personalization | ||
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Conversion
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| Google AMP Markup | ||
| Storefront/Voucher Functionality | ||
| Mobile Optimized/Responsive | ||
| Review Widgets | ||
| Booking Engine | ||
| Popups & Alerts | ||
| Customizable Attractions Maps | ||
| Website Personalization | ||
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Internationalization
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Analytics
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| Google Analytics Connection | ||
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SEO & Traffic
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| Social Media Integrations | ||
| Google AMP Markup | ||
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| Multi-lingual | ||
| SEO Plugins | ||
| Customizable Attractions Maps | ||
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Security & Compliance
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| ADA Compliant | ||
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Upselling
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| Storefront/Voucher Functionality | ||
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Other
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What hoteliers love
Users say HubSpot connects easily with other tools, reducing setup friction and helping teams keep workflows and data connected. For hotels, that can... Users say HubSpot connects easily with other tools, reducing setup friction and helping teams keep workflows and data connected. For hotels, that can mean less manual work and a smoother path to managing leads and campaigns in one place.
The review highlights HubSpot as user friendly, with a layout that is easy to work in and visually well organized. In a hotel context, that kind of si... The review highlights HubSpot as user friendly, with a layout that is easy to work in and visually well organized. In a hotel context, that kind of simplicity can help staff adopt the system faster and spend less time navigating the software.
The reviewer specifically likes HubSpot’s layout, implying the structure of the platform makes common tasks easier to follow. A cleaner layout can imp... The reviewer specifically likes HubSpot’s layout, implying the structure of the platform makes common tasks easier to follow. A cleaner layout can improve staff efficiency and reduce training time for hotel teams that need to move quickly.
Where hoteliers push back
A complaint is raised about the date field defaulting to the last day of the month instead of the current date. That small but important workflow issu... A complaint is raised about the date field defaulting to the last day of the month instead of the current date. That small but important workflow issue can create extra clicks and risk data-entry errors for hotel sales teams.
What hoteliers love
A major theme is the quality of Simplotel’s support team, which reviewers describe as responsive, professional, and proactive in handling requests and... A major theme is the quality of Simplotel’s support team, which reviewers describe as responsive, professional, and proactive in handling requests and follow-ups. Negative mentions center on support not being available on weekends, occasional delays, and account-manager rotation that disrupts continuity.
Many reviews highlight Simplotel’s ability to create attractive, modern hotel websites that reflect brand identity and improve first impressions. At t... Many reviews highlight Simplotel’s ability to create attractive, modern hotel websites that reflect brand identity and improve first impressions. At the same time, users often ask for more dynamic templates, greater design flexibility, and more customization options so the site can better differentiate the property.
Users repeatedly praise the booking engine for being intuitive, seamless, and easy for guests to complete reservations quickly. A smaller but importan... Users repeatedly praise the booking engine for being intuitive, seamless, and easy for guests to complete reservations quickly. A smaller but important set of comments asks for more innovation, more attractive styling, or a dedicated payment gateway to improve the end-to-end booking experience.
Where hoteliers push back
Hotels frequently mention Simplotel’s SEO impact, especially improved online visibility and better search performance that can drive more direct traff... Hotels frequently mention Simplotel’s SEO impact, especially improved online visibility and better search performance that can drive more direct traffic. However, reviewers also want more proactive SEO tracking, richer keyword reporting, and stronger content optimization to keep improving rankings and organic demand.
Several reviews note that customizations, feedback incorporation, or technical fixes can take longer than desired, which slows execution and can creat... Several reviews note that customizations, feedback incorporation, or technical fixes can take longer than desired, which slows execution and can create extra change cycles. Even satisfied customers ask for faster turnaround on bespoke requests and more efficient implementation of feedback.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Gourmet Marketing Custom Websites and Simplotel Hotel Branded Websites share many core Website Design features, but each has unique capabilities. Gourmet Marketing Custom Websites offers 5 verified integration partners, while Simplotel Hotel Branded Websites offers 23. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Gourmet Marketing Custom Websites leads in ease of use at 5.0/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Gourmet Marketing Custom Websites: No. Simplotel Hotel Branded Websites: No. Neither product currently offers a free tier. Most Website Design vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Gourmet Marketing has an HT Score of 0 and Simplotel has 92. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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