The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 12 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Gourmet Marketing shines in Ease of Use and Customer Support — especially for extended-stay properties (0.0/5).
Side-by-side ratings based on 12 verified hotelier reviews on HTR.
| HTScore |
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| Likelihood to Recommend |
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| Ease of Use |
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| Customer Support |
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| Value for Money |
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 12 | 0 |
How each product ranks among Website Design vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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| Small (10-24 rooms) | #25 2 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #19 5 reviews | — |
| Large (75-199 rooms) | #10 3 reviews | — |
| X-Large (200+ rooms) | #15 0 reviews | — |
By Property Type
| Segment |
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| Boutique ▾ | #19 6 reviews | — |
| Luxury ▾ | #17 5 reviews | — |
| Branded / Chain | #25 1 reviews | — |
| Extended Stay ▾ | #8 7 reviews | #24 0 reviews |
By Region
| Segment |
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| North America ▾ | #9 9 reviews | — |
Choosing between Gourmet Marketing’s Custom Websites and Squarespace’s Website Builder hinges on your hotel’s specific needs. Gourmet Marketing is a specialized agency delivering tailored websites designed explicitly for hospitality, while Squarespace offers a DIY platform with customizable templates aimed at small to mid-sized businesses. Both aim to establish your online presence, but their approaches and target audiences differ markedly.
If your hotel seeks a highly customized, professionally crafted website backed by dedicated support, Gourmet Marketing is the logical choice. Conversely, if you prefer an easy-to-use, template-based platform with quick setup and affordability, Squarespace might be more suitable. But which product truly stands out for hotels?
Gourmet Marketing’s platform is exclusively built for hospitality brands, offering bespoke web design, SEO, and digital marketing services that align with hotel-specific goals. Its reviews emphasize the team’s expertise, attention to detail, and strategic insights, with a perfect 5/5 customer support rating and 10 reviews, including recent feedback.
Squarespace, by contrast, is a general website builder catering to a broad range of small businesses and creatives, with no recent reviews or user insights specific to hotels. Its limited regional presence and zero verified integrations suggest it’s less tailored for hotel needs. Given the lack of recent hotel-specific data for Squarespace, Gourmet Marketing’s proven hospitality focus makes it the more reliable choice.
If your hotel needs a fully customized, high-performance website designed specifically for hospitality, go with Gourmet Marketing. Its platform is tailored to hotels, with dedicated support, marketing strategy, and integrations like The Hotels Network and Triptease, making it a comprehensive digital partner.
If your hotel requires a straightforward, cost-effective solution with easy setup and management, Squarespace offers an intuitive interface and templated designs, though without hotel-specific features or recent hotel reviews. For hotels aiming for a polished, bespoke digital presence, Gourmet Marketing clearly leads. For quick, simple websites, Squarespace may suffice, but with less confidence in hotel-specific performance.
Gourmet Marketing’s platform scores a perfect 5/5 for ease of use, onboarding, and customer support, with all reviews praising their professionalism and tailored guidance. Its onboarding process is described as smooth, with dedicated support ensuring your team can efficiently get your hotel’s website up and running.
Squarespace, on the other hand, has a 0/5 rating across all ease and support metrics, reflecting a lack of hotel-specific guidance or recent reviews within the hospitality industry. While it’s known for simplicity for small business owners, the absence of hotel-focused support diminishes its usability for hoteliers seeking expert assistance.
Edge: Gourmet Marketing
Gourmet Marketing offers no shared features but provides a suite of tailored solutions, including custom web design, SEO, and full-funnel digital marketing, backed by integrations with The Hotels Network, Revinate, and Triptease. Its focus on hospitality-specific features ensures your website aligns with hotel industry needs.
Squarespace, with zero verified integrations and only a generic set of customizable templates, lacks the advanced hotel-oriented functionalities evident in Gourmet Marketing’s offering. As a hotelier, you’ll find Gourmet’s hospitality-centric features and integrations far more relevant and valuable.
Edge: Gourmet Marketing
Gourmet Marketing’s support scores a perfect 5/5, with reviews highlighting the team’s knowledge, responsiveness, and tailored assistance. Hotels repeatedly praise their strategic guidance and proactive communication, making support a standout advantage.
Squarespace, however, has no recent hotel-related reviews or ratings, indicating minimal or no dedicated support for hospitality clients. For hotels that prioritize reliable, industry-specific support, Gourmet Marketing’s service clearly outperforms.
Edge: Gourmet Marketing
Gourmet Marketing supports four verified partners, including The Hotels Network, Revinate, and Triptease, offering seamless integration with marketing, reputation management, and booking tools tailored for hotels. These integrations help optimize your website’s performance and guest engagement.
Squarespace offers no verified hotel-specific integrations, limiting its ability to connect with hospitality-focused tools. Without dedicated integrations, your hotel’s digital ecosystem may lack cohesion and functionality.
Edge: Gourmet Marketing
Gourmet Marketing’s reviews are recent, with a perfect 5/5 rating and 10 reviews, all praising their hospitality expertise, strategic insights, and dedicated support. Hotels of varied sizes, especially extended stays and boutique properties, value the tailored approach.
Squarespace lacks recent hotel-specific reviews entirely, making it impossible to gauge hotelier satisfaction within this industry. Given Gourmet’s proven track record and recent positive feedback, it’s the clear leader for hotel website solutions.
Edge: Gourmet Marketing
Gourmet Marketing does not publicly disclose pricing, reflecting its bespoke, agency-based approach tailored to each hotel’s needs. Expect customized quotes based on your website scope and marketing goals.
Squarespace’s pricing is publicly available, starting at a basic plan suitable for small websites, but lacking hotel-specific features or support. Its affordability and transparency make it appealing for small properties, but it may fall short in delivering hotel-centric value.
Not ideal if:
Not ideal if:
Gourmet Marketing’s Custom Websites are best suited for hotels that desire a professionally built, industry-specific site that drives bookings and supports marketing efforts. Its recent reviews, extensive integrations, and superior support make it the most reliable choice for hotels aiming for a strategic online presence.
Squarespace remains an option for small hotels or properties with minimal digital needs and tight budgets. Its easy-to-use interface and transparent pricing appeal to owners seeking quick setup without complex integrations, but it lacks hotel-specific functionality and recent hotel industry reviews.
If your hotel prioritizes a tailored, supported, and proven hospitality website, Gourmet Marketing is the clear choice. For a simple, budget-friendly website with minimal industry focus, Squarespace might suffice, but with significant limitations in hotel-specific features and recent feedback.
Website Design pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Design & Content Management
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| Drag and Drop Page Builder | ||
| Hotel Website Templates | ||
| Whitelabel Capability | ||
| Fully Customizable Themes | ||
| Blog Post Composer | ||
| Customizable Attractions Maps | ||
| Website Personalization | ||
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Conversion
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| Google AMP Markup | ||
| Storefront/Voucher Functionality | ||
| Mobile Optimized/Responsive | ||
| Review Widgets | ||
| Booking Engine | ||
| Popups & Alerts | ||
| Customizable Attractions Maps | ||
| Website Personalization | ||
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Internationalization
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| Multi-lingual | ||
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Analytics
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| Google Analytics Connection | ||
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SEO & Traffic
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| Social Media Integrations | ||
| Google AMP Markup | ||
| Mobile Optimized/Responsive | ||
| Multi-lingual | ||
| SEO Plugins | ||
| Customizable Attractions Maps | ||
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Security & Compliance
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| Security Protocals (SSL/HTTPS) | ||
| ADA Compliant | ||
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Upselling
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| Storefront/Voucher Functionality |
Ranks higher for
Where the ratings diverge most
It depends on your requirements. Gourmet Marketing Custom Websites and Squarespace Website Builder share many core Website Design features, but each has unique capabilities. Gourmet Marketing Custom Websites offers 5 verified integration partners, while Squarespace Website Builder offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Gourmet Marketing Custom Websites leads in ease of use at 5.0/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Gourmet Marketing Custom Websites: No. Squarespace Website Builder: No. Neither product currently offers a free tier. Most Website Design vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Gourmet Marketing has an HT Score of 0 and Squarespace has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Custom recommendations tailored to your property