The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 12 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
GraceSoft shines in ease of use and customer support , with exclusive features like Guest Communication (SMS Messaging) and Housekeeping module.
Slique shines , with exclusive features like Housekeeping Mobile App.
Side-by-side ratings based on 12 verified hotelier reviews on HTR.
| HTScore |
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| Likelihood to Recommend |
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| Ease of Use |
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| Customer Support |
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| Value for Money |
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| Starting Price | From $300/mo | Contact sales |
| Verified Reviews | 12 | 0 |
How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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| Small (10-24 rooms) ▾ | #36 3 reviews | — |
| Mid-Size (25-74 rooms) | #31 2 reviews | — |
By Property Type
| Segment |
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| Boutique | #35 2 reviews | — |
| Luxury | #32 3 reviews | — |
| Branded / Chain | #29 2 reviews | — |
| Extended Stay | #34 0 reviews | — |
By Region
| Segment |
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| North America | #24 1 reviews | — |
| Europe | #33 1 reviews | — |
| Asia Pacific | #17 2 reviews | — |
Choosing between Easy Innkeeping by GraceSoft and sliQue GRM hinges on your hotel’s operational needs and strategic priorities. Both platforms aim to streamline management, but they serve fundamentally different markets and functionalities. GraceSoft is a dedicated hotel management system with a long-standing presence, while sliQue focuses on connected business systems, primarily in real estate, with limited hotel-specific features. How do these differences affect your decision?
GraceSoft offers a comprehensive, hotel-centric property management solution, whereas sliQue’s platform is more generalized, emphasizing automation, analytics, and IoT connectivity. Your choice should reflect whether your priority is robust hotel operations or integrated business automation. Are you prepared to invest in a specialized hotel system, or are you seeking an adaptable, tech-driven platform?
The core distinction is that Easy Innkeeping is tailored explicitly for hotels, inns, cabins, ranches, and vacation rentals with a focus on reservations, guest communications, housekeeping, and revenue management. SliQue’s GRM, on the other hand, is primarily designed for real estate management, with features like tenant tracking, lease management, and property analytics.
While GraceSoft provides a suite of hotel-centric functionalities—over 44 unique features—sliQue offers only one unique feature: its Housekeeping Mobile App, which is not core to hotel operations. If your hotel needs to streamline guest management, online check-in, and revenue optimization, GraceSoft clearly serves that purpose better. Would you rather focus on property-specific tools or broader business automation?
If your hotel prioritizes detailed guest management, online booking, and revenue tools, go with GraceSoft. Its extensive feature set is designed specifically for hospitality, and its recent reviews highlight ease of use, customer support, and high ROI.
Choose sliQue if your hotel is part of a larger real estate or property portfolio that would benefit from automation, IoT connectivity, and data analytics. However, given the lack of recent reviews and hotel-specific features, sliQue seems less suited for typical hotel operations. Are you looking for a hotel-focused PMS or an adaptable business automation platform?
GraceSoft scores 4.4 out of 5 for ease of use, based on user reviews praising its intuitive interface, onboarding process rated at 4.67/5, and excellent customer support rated 5/5. Reviewers cite its user-friendliness and support team availability as key strengths, making staff adoption straightforward.
SliQue has no recent reviews or ratings, which makes it difficult to assess usability. Its platform, focused on integrated robotics and automation, likely caters to tech-savvy users, but without concrete hotel-specific feedback, its ease of use remains uncertain. Edge: Easy Innkeeping.
GraceSoft offers 44 hotel-specific features, including online check-in/out, channel management, guest CRM, automated night audits, and integrated POS. These tools directly support daily hotel operations and guest experiences.
SliQue provides only one feature, the Housekeeping Mobile App, which is a valuable addition but not comparable in scope. Its platform emphasizes automation, IoT, and analytics beyond the hotel industry. If your focus is comprehensive hotel management, GraceSoft’s extensive feature set is unmatched. Edge: Easy Innkeeping.
GraceSoft’s support receives perfect ratings, with reviews emphasizing prompt, courteous assistance and an onboarding process rated at 4.67/5. Its support team is a significant advantage for hoteliers needing reliable, ongoing help.
SliQue has no recent support reviews, and its platform has limited hotel-specific references. Given the importance of support in daily hotel operations, GraceSoft’s proven customer care makes it the better choice. Edge: Easy Innkeeping.
GraceSoft has no verified third-party integrations listed, which might limit connectivity with other tools. SliQue has one verified partner, Oracle Hospitality, but with few integrations overall.
However, GraceSoft’s extensive internal features reduce reliance on third-party integrations, while sliQue’s focus on automation may require external systems. For hotel-specific operational integration, GraceSoft’s approach is more comprehensive. Edge: GraceSoft.
GraceSoft has accumulated five reviews in the past six months, with an overall satisfaction rate of 80%. Its users span luxury hotels, city center properties, resorts, and others, with high ratings for ease of use, customer support, and ROI.
SliQue has no recent reviews or ratings, making it difficult to gauge user satisfaction. The current positive feedback for GraceSoft indicates it is more trusted and valued by hoteliers. Edge: Easy Innkeeping.
GraceSoft’s pricing starts at $300 per month, with no free trial, implementation fees, or additional charges. Its transparent pricing makes budgeting straightforward for small to midsized hotels.
SliQue’s pricing details are unavailable, and it does not offer a trial. Its platform seems geared more toward enterprise or real estate markets, possibly implying higher or customized costs. For hotel management purposes, GraceSoft provides clearer value.
Not ideal if:
Not ideal if:
GraceSoft’s Easy Innkeeping stands out as a reliable, feature-rich property management system built specifically for hospitality. It offers extensive tools, strong support, and recent positive reviews, making it a solid choice for hotels of various sizes.
sliQue GRM, while innovative in automation and analytics, lacks recent hotel-specific reviews and features tailored explicitly to hotel management. Its platform appears more suited for real estate or corporate automation rather than daily hotel operations.
If your hotel strategy focuses on guest experience, operational efficiency, and proven support, GraceSoft is the clear choice. However, if your property is part of a broader asset management portfolio or looks to integrate robotics and IoT, sliQue may align better with future growth plans.
In conclusion, for most hotels seeking a dependable, comprehensive management solution with current user validation, Easy Innkeeping by GraceSoft should be your primary consideration.
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Accounting & Finance
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| Multi-currency | ||
| Gift Vouchers | ||
| Direct billing | ||
| RevPaR & ADR Reports | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
| Payment Requests | ||
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Marketing & Ecommerce
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| Native Email Marketing | ||
| Group Booking Engine | ||
| Website Development | ||
| Booking Engine | ||
| Channel Manager | ||
| Gift Vouchers | ||
| Transactional Emails (booking, folios, etc) | ||
| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
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Administration & Configuration
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| Multi-lingual | ||
| Multi-currency | ||
| Centralized user & role management | ||
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Customer Management
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| Native Email Marketing | ||
| Guest Feedback Management | ||
| Gift Vouchers | ||
| Transactional Emails (booking, folios, etc) | ||
| Guest profiles | ||
| Centralized Messaging | ||
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Front Office
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| Guest Feedback Management | ||
| Housekeeping module | ||
| Property Management System | ||
| Automated night audit | ||
| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Calendar view | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Guest Feedback Management | ||
| Gift Vouchers | ||
| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| Tablet/Kiosk Check-in | ||
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Housekeeping
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| Housekeeping module | ||
| Automated Space Optimization | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Multi-currency | ||
| Gift Vouchers | ||
| Payment Requests | ||
| Direct billing | ||
| Automated reminders | ||
| Integrated Payment Terminal & Card Reader | ||
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Reservations Management
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| Rate Shopping Module | ||
| Property Management System | ||
| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Automated Assignments | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| Rate Shopping Module | ||
| Revenue Management Module | ||
| Pricing Intelligence | ||
| Channel Manager | ||
| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
| GDPR Compliant | ||
| SOC2 Complaint | ||
| Tax Configuration | ||
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Support & Training
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| Online 24/7 support | ||
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Food & Beverage
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Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. GraceSoft Easy Innkeeping and sliQue GRM share many core Hotel Management Software features, but each has unique capabilities. GraceSoft Easy Innkeeping offers 0 verified integration partners, while sliQue GRM offers 1. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. GraceSoft Easy Innkeeping leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
GraceSoft Easy Innkeeping: No. sliQue GRM: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. GraceSoft has an HT Score of 0 and Slique has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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