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eviivo Suite™ CM vs. Hopper:
Which Is Right for You?
TLDR
We analyzed 256 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Integrated Payment Processing and Booking Performance and Pace Reporting.
Hopper.com shines .
How Does eviivo Suite™ CM Compare to Hopper?
Side-by-side ratings based on 256 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 256 | 0 |
What Are the Pros and Cons of eviivo Suite™ CM vs Hopper?
After analyzing 256 verified reviews, eviivo users most value its support and on-boarding experience, ease of use and intuitive interface, comprehensive feature set, while Hopper.com users highlight . Click any theme to see what reviewers say.
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Support and on-boarding experience
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Ease of use and intuitive interface
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Comprehensive feature set
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Time-saving benefits
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Mobile functionality
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Technical and display issues
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Pricing and subscription
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eviivo vs Hopper.com: Rankings by Hotel Segment
How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Hopper.com |
|---|---|---|
| Small (10-24 rooms) ▾ | #7 66 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #14 21 reviews | — |
| Large (75-199 rooms) ▾ | #13 5 reviews | — |
| X-Large (200+ rooms) | #14 2 reviews | — |
By Property Type
| Segment |
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Hopper.com |
|---|---|---|
| Boutique ▾ | #9 38 reviews | — |
| Luxury ▾ | #8 42 reviews | — |
| Branded / Chain ▾ | #9 24 reviews | — |
| Extended Stay ▾ | #6 25 reviews | — |
By Region
| Segment |
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Hopper.com |
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| North America ▾ | #6 21 reviews | — |
| Europe ▾ | #3 194 reviews | — |
| Asia Pacific | #25 1 reviews | — |
| Middle East | #20 2 reviews | — |
The Decision
Choosing a channel management solution is critical to your hotel's success, especially in a competitive landscape. While both eviivo Suite™ CM and Hopper.com aim to connect your property with online travel agencies (OTAs), only eviivo delivers a dedicated, feature-rich platform designed for hotel operators. Hopper’s minimal review presence and lack of recent user feedback suggest limited adoption and proven effectiveness. Are you ready to invest in a solution backed by hundreds of reviews and consistent positive ratings?
Is eviivo Suite™ CM or Hopper.com Better for Hotels?
eviivo Suite™ CM is a comprehensive channel management platform with a proven track record, boasting 231 reviews in the past six months and a high rating of 85.37 out of 100. In contrast, Hopper.com has no reviews, no ratings, and no recent customer feedback, which raises questions about its market presence and user satisfaction. eviivo’s platform offers a broad set of features, including real-time integrations, multi-property management, and analytics, whereas Hopper provides no such details or clear functionality. Does your hotel require a reliable, well-reviewed channel manager to grow your distribution network?
eviivo Suite™ CM vs Hopper.com: Which Should Your Hotel Choose?
If your hotel needs a proven, feature-rich channel manager capable of handling multiple properties, managing rates, and integrating with numerous OTAs, go with eviivo Suite™ CM. Its extensive partner network, 32 verified integrations, and user-friendly interface make it ideal for small to medium-sized hotels, B&Bs, and vacation rentals seeking operational efficiency and visibility. On the other hand, if your hotel operates on a very small scale or you prefer a simple, perhaps less proven solution, Hopper might seem tempting but lacks the credibility and proven success that eviivo offers.
Given the extensive reviews, recent positive feedback, and broad feature set, eviivo is the safer, more dependable choice for hotels aiming to scale. Are you comfortable choosing a platform with no reviews and uncertain support when you can rely on eviivo’s solid reputation?
Is eviivo Suite™ CM or Hopper.com Easier to Use?
eviivo Suite™ CM receives a stellar user rating of 4.65 out of 5 for ease of use, with many reviews praising its intuitive interface and simplified management of bookings and channels. Support and onboarding are rated even higher at 4.78 out of 5, with users highlighting quick, clear assistance during setup and daily operations. Conversely, Hopper.com has no publicly available review data, making it impossible to assess its user experience or ease of adoption.
Edge: eviivo Suite™ CM.
Which Has Better Features: eviivo Suite™ CM or Hopper.com?
eviivo Suite™ CM offers 15 unique features, including PMS connectivity, real-time two-way integrations, channel self-mapping, multi-language support, analytics dashboards, and support for weekly and monthly rates. These features give you granular control over your distribution, rate management, and performance monitoring. Hopper.com provides no publicly documented features or functionalities, leaving its capabilities ambiguous.
Edge: eviivo Suite™ CM.
Which Has Better Customer Support: eviivo Suite™ CM or Hopper.com?
eviivo’s support team is highly rated at 4.78 out of 5, with many reviews emphasizing their helpful, responsive assistance and smooth onboarding. Users also appreciate the dedicated support agents who guide them through complex setups, alleviating common pain points. Hopper.com data isn’t available, but the absence of reviews and support ratings raises concerns about the level of service you might expect from it.
Edge: eviivo Suite™ CM.
Which Has More Integrations: eviivo Suite™ CM or Hopper.com?
eviivo boasts 32 verified partners, including major OTAs like Expedia, Tripadvisor, and Booking.com, along with integrations for PMS, payment processing, and channel optimization tools. This extensive network ensures your property can reach a global audience across multiple channels effortlessly. Hopper.com, without any verified partners or integrations listed, appears to lack the connectivity options necessary for a hotel’s distribution needs.
Edge: eviivo Suite™ CM.
Which Do Hoteliers Rate Higher: eviivo Suite™ CM or Hopper.com?
eviivo’s recent reviews reflect a high satisfaction rate, with a 97% likelihood to recommend and an overall NPS score of 9.72 out of 10. The platform’s users span various property types, mainly vacation rentals, B&Bs, and small hotels, giving it a broad appeal. Hopper.com has no reviews or ratings, making it impossible to determine user satisfaction or hotel-specific applicability.
Edge: eviivo Suite™ CM.
How Much Do eviivo Suite™ CM and Hopper.com Cost?
eviivo charges a flat monthly fee of $700, with no implementation, setup, or hidden charges, offering predictable budgeting for your business. Its pay-per-booking model ensures you only pay when you secure reservations, aligning costs with results. Hopper.com’s pricing isn’t publicly disclosed, leaving hotels to assume that it may lack transparency or might not be a paid solution at all.
What Type of Hotel Should Use eviivo Suite™ CM?
- Hotels that manage multiple properties or a growing portfolio and need centralized control.
- Small to medium-sized hotels, B&Bs, and vacation rentals seeking to expand their reach.
- Teams prioritizing real-time OTA connectivity, rate management, and performance analytics.
- Hotels that value a platform with a proven track record, extensive integrations, and dedicated support.
Not ideal if:
- Your property operates with very minimal online booking needs.
- You prefer a free or highly customizable solution without a focus on OTA connectivity.
What Type of Hotel Should Use Hopper.com?
- Smaller properties or niche operators looking for a simple booking or distribution tool.
- Hotels that want to test basic online connectivity without significant upfront costs.
- Businesses that are comfortable experimenting with lesser-known or unreviewed platforms.
Not ideal if:
- You require a reliable, well-supported channel manager.
- You need advanced features, integrations, or data-driven insights.
- Your property is focused on growth and needs proven, scalable technology.
eviivo Suite™ CM vs Hopper.com: The Bottom Line for Hotels
The core difference lies in credibility and feature set. eviivo Suite™ CM is a comprehensive, well-reviewed platform with a broad integration network, dedicated support, and a proven track record across multiple hotel types. Hopper.com, lacking reviews, features, and a clear market presence, remains an untested option that offers no assurance of performance or support.
Choose eviivo Suite™ CM if your hotel seeks a dependable, scalable, feature-rich channel management system that’s trusted by hundreds of properties worldwide. Its extensive reviews and recent positive feedback make it the clear leader. Hopper.com may appeal to very small, experimental operators, but without proven success, it’s not recommended for hotels aiming for growth or operational stability.
How Much Do eviivo Suite™ CM and Hopper Cost?
Channel Managers pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Hopper.com | |
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| Starting Price | From $700/mo | — |
Which Features Does eviivo Suite™ CM Have That Hopper Doesn't (and Vice Versa)?
According to HTR's product database, eviivo Suite™ CM and Hopper share 0 features. Here are the key differences — features one has that the other lacks.
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Hopper.com |
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| 2-way real time integrations | ||
| Bulk Updates & Multiple Restrictions | ||
| Channel Self-Mapping | ||
| PMS connectivity | ||
| Support for Weekly & Monthly Rates | ||
| Yield Rules |
Showing top differences. 3 more features differ between these products.
Real-World Results: eviivo vs Hopper.com by Business Goal
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
eviivo vs Hopper.com: The Bottom Line
What hoteliers love
Many reviews highlight the excellent support and onboarding experience provided by Eviivo, especially the role played by agents in easing the transiti... Many reviews highlight the excellent support and onboarding experience provided by Eviivo, especially the role played by agents in easing the transition and setup process. The support team is noted for its quick, clear assistance, essential for smooth operations.
Users repeatedly praised Eviivo for its intuitive platform that simplifies booking and channel management, making it ideal even for non-tech-savvy use... Users repeatedly praised Eviivo for its intuitive platform that simplifies booking and channel management, making it ideal even for non-tech-savvy users. The ease of navigation across reservations, channels, and settings has significantly reduced administrative tasks.
The diverse capabilities of Eviivo, such as multi-property management and centralized control over operations, are highly valued. Users mention that t... The diverse capabilities of Eviivo, such as multi-property management and centralized control over operations, are highly valued. Users mention that these features save time and optimize daily management, although some call for more customization options.
Where hoteliers push back
While the platform is praised for desktop use, several reviews criticize the mobile site's cumbersome nature and the app's lack of intuitiveness, lead... While the platform is praised for desktop use, several reviews criticize the mobile site's cumbersome nature and the app's lack of intuitiveness, leading to challenges in managing bookings on the go.
Some users experienced initial technical issues, such as display bugs, but noted these were resolved quickly with support. Users feel ongoing technica... Some users experienced initial technical issues, such as display bugs, but noted these were resolved quickly with support. Users feel ongoing technical improvements could benefit the overall platform.
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About eviivo Suite™ CM vs Hopper
Can eviivo Suite™ CM replace Hopper?
It depends on your requirements. eviivo Suite™ CM and Hopper share many core Channel Managers features, but each has unique capabilities. eviivo Suite™ CM offers 32 verified integration partners, while Hopper offers 0. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ CM leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do eviivo Suite™ CM or Hopper offer a free plan?
eviivo Suite™ CM: No. Hopper: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank eviivo Suite™ CM and Hopper?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 85 and Hopper.com has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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