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HotelFeedback
0.0 (0 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
HotelFeedback
Unranked in Guest Survey Software
guest reviews, hotel reviews, online reputation system, hotel marketing, hotel feedback, and hotel survey
Not yet recommended by any hotels
HotelFeedback has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is HotelFeedback?
Founded in 2016 | Headquarters in Nicosia | 5 employees
HotelFeedback is a guest engagement platform designed specifically for the hospitality industry. It helps hoteliers streamline guest feedback collection, improve service quality, and enhance guest satisfaction. By sending timely questions to guests about their service experience, especially when they log into the hotel's WiFi, it allows hotels to gather immediate feedback before checkout. This timely response mechanism ensures hoteliers can address any guest concerns promptly, thereby reducing negative reviews and promoting positive ones on platforms like TripAdvisor.
Additionally, HotelFeedback offers a promotional tool to advertise hotel services and special offers each time a guest connects to the WiFi. Customized banners and redirects to external or social media pages keep guests informed and engaged with hotel amenities. The platform also features a private social network where guests can share tips, make suggestions, and interact with fellow travelers, fostering a community-like atmosphere.
In summary, HotelFeedback integrates seamlessly into existing hotel operations, providing actionable insights about guest satisfaction, enhancing service response times, and creating opportunities for in-house promotions and guest networking.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of HotelFeedback products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
HotelFeedback Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
HotelFeedback Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by HotelFeedback
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
HotelFeedback's Provided Description:
"HotelFeedback sends questions to your guests regarding service quality based on a date schedule. You can reach your guests when they use your WiFi before their checkout and improve your ranking. You can promote your hotel services and offers to your guests every time they connect to your hotels WiFi. You can create banners for your hotel services or redirect them to an external webpage or Facebook page. Additionally your guests have access in hotels private social network. They discover useful tips from other guests make suggestions and ask other guests what is nearby. Network with other business travelers and meet new people. The advantage of HotelFeedback is that you know everything for your guests during they stay in the hotel and: - You know the rating score of your guests before they checkout - You have time to respond to an unsatisfied guest with negative review and promote the positive reviews in Tripadvisor and other review web channels - You notify your guests for offers and exclusive services you provide during they stay"
FAQs
HotelFeedback doesn’t have any screenshots available
HotelFeedback Alternatives
Not sure if HotelFeedback is right for your hotel? Here are similar Guest Survey Software vendors that could be a good fit for your hotel:
Capabilities
HotelFeedback doesn’t have any benefits or use cases available
Features
Survey Builder
4/5 features
Delivery Channels
4/5 features
Review Generation
4/5 features
Follow-up & Resolution
4/5 features
Reporting, Analytics & Insights
4/5 features
HotelFeedback Reviews Summary
Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A
Recommended by
Achievements
This vendor's trending score is rising, HotelFeedback is the #16 most trending product in the Guest Survey Software category (out of 25) and the #1035 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHotelFeedback’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
HotelFeedback Pricing
Pricing Available By Request
HotelFeedback has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Support
Unverified
HotelFeedback has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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Ease of Use
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