The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 167 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Interactive Sites shines .
Sojern shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like Data Analysis & Reporting and Email Marketing.
Side-by-side ratings based on 167 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,100/mo |
| Verified Reviews | 0 | 167 |
After analyzing 167 verified reviews, Interactive Sites users most value its , while Sojern users highlight customer service, targeted advertising, channel expansion. Click any theme to see what reviewers say.
Interactive Sites
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Customer Service
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Targeted Advertising
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Channel Expansion
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Performance-Based Model
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Reporting and Analytics
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Ad Customization and Design
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Reconciliation Process
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How each product ranks among Digital Marketing Agencies vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
Interactive Sites
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| Small (10-24 rooms) ▾ | — | #3 32 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #4 84 reviews |
| Large (75-199 rooms) ▾ | — | #1 30 reviews |
| X-Large (200+ rooms) ▾ | — | #2 12 reviews |
By Property Type
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Interactive Sites
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| Boutique ▾ | — | #4 62 reviews |
| Luxury ▾ | — | #4 74 reviews |
| Branded / Chain ▾ | — | #2 63 reviews |
| Extended Stay ▾ | — | #2 15 reviews |
By Region
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Interactive Sites
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| North America ▾ | — | #1 62 reviews |
| Europe ▾ | — | #5 44 reviews |
| Asia Pacific ▾ | — | #1 24 reviews |
| Middle East ▾ | — | #1 12 reviews |
Choosing between Interactive Sites and Sojern Traveler Advertising involves understanding how each platform addresses your hotel’s digital marketing needs. Interactive Sites primarily focuses on website development and web-based applications, aiming to bolster your online presence. Meanwhile, Sojern offers a multichannel advertising platform powered by AI, designed to drive direct bookings and increase revenue through targeted marketing. Which solution aligns better with your hotel’s strategic priorities?
Interactive Sites excels at creating engaging websites tailored to your brand, while Sojern specializes in data-driven travel advertising. Do you need a website overhaul or a targeted marketing campaign to boost bookings?
Interactive Sites is a veteran in hospitality web development, with a history dating back to 1994, making it a go-to for top-tier hotel brands seeking custom websites. Its focus is on designing high-functionality, visually appealing hotel websites that attract and retain guests. In contrast, Sojern is a digital marketing platform that leverages AI and traveler data to optimize advertising campaigns across multiple channels.
While Interactive Sites offers no recent reviews or a measurable user satisfaction score, it’s known for its specialized web development services for high-end brands. On the other hand, Sojern boasts 150 reviews in the past six months, with an overall rating of 5/5 and a stellar NPS score of 9.56, indicating strong, recent customer satisfaction. Given this, if your primary goal is to enhance your website’s user experience, Interactive Sites might be appealing; but if you want measurable, recent marketing results, Sojern is clearly the stronger choice.
Do you want a new website or a proven advertising system that drives direct bookings?
If your hotel needs a powerful, multichannel marketing platform to increase direct demand, go with Sojern. Its AI-driven targeting, extensive partner integrations (33 verified partners), and proven ability to boost bookings make it ideal for hotels focused on revenue growth.
If your hotel requires a new or improved website to better showcase your brand and improve guest engagement, Interactive Sites might be preferable. Its expertise in web development for hospitality is unmatched, especially for brands seeking a customized digital storefront.
For hoteliers aiming to increase revenue through targeted advertising, Sojern’s features like meta search marketing, social media ads, and comprehensive reporting are unmatched. Conversely, if your hotel’s challenge is creating a highly engaging online presence, Interactive Sites’ web design services are more appropriate.
Are you looking to boost bookings through advertising or improve your website experience?
Based on recent reviews, Sojern’s platform is rated 4.83/5 for ease of use, with 150 reviews highlighting its intuitive interface and seamless onboarding experience. Customers repeatedly mention how simple it is to set up campaigns and access detailed reports, often describing the platform as "easy and uncomplicated" with quick support from their team.
In stark contrast, Interactive Sites has a zero rating regarding usability, as no recent reviews or ratings are available. Its focus on web development suggests a steeper learning curve for non-technical users, with a primary emphasis on custom design rather than user management.
Edge: Sojern.
Sojern offers 8 distinct features, including meta search marketing, social media advertising, data analysis, PPC, and email marketing. Its features cater directly to digital advertising campaigns designed to increase direct bookings and revenue.
Interactive Sites, however, provides no advertised features beyond website development, focusing solely on web design and applications without specific marketing tools. Therefore, Sojern’s broader feature set makes it more suitable for comprehensive digital marketing.
Edge: Sojern.
Sojern’s customer support is highly praised, with a 4.8/5 rating and recent reviews emphasizing the responsiveness and professionalism of their team. Clients describe their support as proactive, personalized, and integral to campaign success, strengthening trust and confidence.
Interactive Sites, with no recent reviews or ratings, offers no comparable data. Given the clear customer praise for Sojern, it’s evident that their support quality surpasses any unknown support capabilities of Interactive Sites.
Edge: Sojern.
Sojern boasts 33 verified partner integrations, including major PMS and booking platforms like Profitroom, Mirai, HotelTime, and others, enabling seamless data flow and campaign management. Interactive Sites, however, has no verified integrations, focusing instead on website design rather than marketing platform connectivity.
This broad integration ecosystem makes Sojern more adaptable to your existing systems and workflows, reducing manual effort and increasing efficiency.
Edge: Sojern.
With 150 recent reviews, Sojern maintains a perfect 5/5 overall rating, with hoteliers highlighting its ability to generate direct bookings and its intuitive platform. Its high NPS score of 9.56 underscores strong customer loyalty across diverse hotel segments, including luxury, boutique, and resort hotels.
Interactive Sites has no recent ratings or reviews, making it impossible to gauge user satisfaction. Given the overwhelming recent positive feedback for Sojern, it is clearly the more trusted choice.
Edge: Sojern.
Interactive Sites does not publish specific pricing, but as a web development firm, costs can vary based on project scope. Sojern’s transparent pricing starts at $1,100 per month, with no additional implementation fees, offering a straightforward pay structure.
If your hotel prefers predictable costs for ongoing campaigns, Sojern provides clarity in its pricing model. Interactive Sites’ custom web development pricing may be less predictable but also more tailored.
Not ideal if:
Not ideal if:
The core difference is that Interactive Sites specializes in creating customized websites tailored to your brand, whereas Sojern is a marketing platform focused on generating direct bookings through multichannel advertising. If your hotel’s priority is a strong, visually engaging website, Interactive Sites could be better suited — but be prepared for a less measurable marketing impact.
If your goal is to increase revenue via targeted, data-driven campaigns that deliver quantifiable results, Sojern offers a proven, recent, and highly-rated solution. Its extensive features, integrations, and customer support make it the clear choice for hotels focused on digital marketing ROI.
Choose Interactive Sites if your primary need is website design and management. Opt for Sojern if you want to actively grow bookings and revenue through targeted advertising backed by recent, positive reviews.
Digital Marketing Agencies pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
Interactive Sites
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| Starting Price | — | From $1,100/mo |
According to HTR's product database, Interactive Sites and Sojern Traveler Advertising share 0 features. Here are the key differences — features one has that the other lacks.
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Interactive Sites
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| Data Analysis & Reporting | ||
| Marketing dashboard | ||
| Meta search marketing | ||
| Meta search marketing | ||
| Metasearch connectivity | ||
| Social media advertising |
What hoteliers love
Sojern's customer service receives consistent praise for its responsiveness and problem-solving abilities. Clients trust the knowledgeable support sta... Sojern's customer service receives consistent praise for its responsiveness and problem-solving abilities. Clients trust the knowledgeable support staff and appreciate the proactive, personalized assistance offered throughout their campaigns.
Users frequently highlight Sojern's targeted advertising capabilities, which leverage data to reach guests at the right moment and optimize conversion... Users frequently highlight Sojern's targeted advertising capabilities, which leverage data to reach guests at the right moment and optimize conversions. This targeted approach is praised for creating relevant, cost-effective campaigns that attract direct bookings and improve engagement.
Many users suggest expanding Sojern's advertising reach to emerging platforms like TikTok and YouTube Shorts for broader visibility. Leveraging newer... Many users suggest expanding Sojern's advertising reach to emerging platforms like TikTok and YouTube Shorts for broader visibility. Leveraging newer channels could enhance upper-funnel marketing efforts and boost engagements with a younger audience.
Where hoteliers push back
Users acknowledge Sojern's reporting capabilities but express a need for more detailed and integrated solutions, suggesting better integration with BI... Users acknowledge Sojern's reporting capabilities but express a need for more detailed and integrated solutions, suggesting better integration with BI tools and more granular insights. Improvements can enhance users’ ability to track campaign effectiveness and adapt strategies in real time.
Users desire more flexible and creative ad possibilities, including varied templates and formats to avoid ad fatigue and maintain engagement. Enhanced... Users desire more flexible and creative ad possibilities, including varied templates and formats to avoid ad fatigue and maintain engagement. Enhanced creative control, especially for mobile optimization, could enrich brand messaging and consumer connection.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Interactive Sites and Sojern Traveler Advertising share many core Digital Marketing Agencies features, but each has unique capabilities. Interactive Sites offers 0 verified integration partners, while Sojern Traveler Advertising offers 33. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Sojern Traveler Advertising leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Interactive Sites: No. Sojern Traveler Advertising: No. Neither product currently offers a free tier. Most Digital Marketing Agencies vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Interactive Sites has an HT Score of 0 and Sojern has 100. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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